nopCommerce_User_Guide_3.40

7 Click Submit return request. A confirmation message is displayed informing you
the request has been submitted successfully. After using the Return Request
feature, the customer can manage his requests from My Account page in the
public store. You can then click the Return Requests enabling the customer to
view requests and statuses, as shown in the example below:
The store owner can now view this return request in the Administration Area,
as described in the following procedure.
To view and edit return requests
1 From the Administration Area, select Return Requests from the Sales menu.
The Return Requests window is displayed, as follows:
7 Managing Orders and Customers 311