presentación HCI 1 lastpdf

Graz Tourism
Jaime Núñez
Bernhard Salzmann
Elizaveta Tarkhanova
www.graztourism.at

Executive Summary

Evaluation
- Heuristics evaluation: informal method of usability analysis. [Nielsen 1990]
- Interfaces have changed over the years. Nielsen [Nielsen 1994]
- Andrews General Usability Heuristics

User Profiles
— Tourists
— Citizens
— Different Goals

Evaluators and
Evaluation environment
Mobile Device

Evaluators and
Evaluation environment
PC

Top 3 positives
1. Watchlist 3,67
2. Sightseeings from Webcam in Real Time 3,33
3. Layout 3,33

1. Watchlist
There is a tool called watchlist which allows to collect some destinations and then save it
as pdf or send it per email.The output is a list of destinations with a description and
pictures of it. p01-bs-pc-pos06-watchlist.mp4

2. Sightseeings from
Webcam in Real Time
There are streams from webcams in some places of city and region. Most of them are
360° webcams.

3. Layout
The layout of the mobile version looks very good. It has a nice and compact structure.

Top 5 negatives
1. Content not translated to english 3,67
2. Missing error messages 3,67
3. The Purpose of "Soeben Angekommen" Page 3,00
4. Long Loading Time 3,00
5. Button overlap 3,00

1. Content not
translated to english
In the english version of the website there are missing many events in drop-down
menu, which also could be interesting for english speaking users. There are also some
texts or error messages, etc. across the homepage, which are not translated in english.

2. Missing error messages
If you put in wrong login data at the "Bild-und Mediendatenbank" login there will be no
error message at all. Neither what is missing in the field where the exclamation mark
has not switched to the green item, nor that the login data was wrong. So the user
could only guess what was wrong.

3.The Purpose of
"Soeben Angekommen"
Page
By pressing "Soeben Angekommen" link in "Unser Tipps" section user will be adressed to
the main page again.

4.Long Loading Time
To open the "Veranstaltungskalender" page user needs to wait about 7-10 Seconds.
Sometimes it also happens for other pages.

5.Button overlap
Two buttons are overlaping which could cause false user actions.