fem3201_1294123882
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Penilaian Kejayaan Pengurusan<br />
• Boleh diukur berdasarkan :<br />
– Kecekapan<br />
– Keberkesanan ( sejauh mana strategi mencapai<br />
matlamat )<br />
– Produktiviti ( penggunaan tenaga manusia)<br />
– Kualiti Prosedur ( kepuasan pelanggan)<br />
– Perkhidmatan yang ditawarkan.<br />
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