09.03.2014 Views

Ospitalità - Accommodation 2009 Bellaria Igea Marina

Ospitalità - Accommodation 2009 Bellaria Igea Marina

Ospitalità - Accommodation 2009 Bellaria Igea Marina

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

GENERAL INFORMATION<br />

The numbers in brackets alongside the hotel name<br />

indicate the number of rooms (C.), beds (L.) and<br />

bathrooms (B.) available.<br />

In line with the regulations already in force in<br />

other European countries, hotel classification is<br />

expressed by a star rating system (from 1 to 5),<br />

which has been recognised by the competent local<br />

Municipality and in which the greater the number<br />

of stars, the higher the category.<br />

The hotel prices refer to rooms with en-suite<br />

bathroom. They are on two lines and are expressed<br />

in euro at the maximum rate (max.) declared by<br />

the hotelier:<br />

- the first line refers to low season (until 20 th June<br />

and from 1 st September onwards);<br />

- the second line refers to high season (from 21 st<br />

June until 31 st August, from 20 th December until 7 th<br />

January and the Easter period, in concomitance<br />

with Italian school holidays).<br />

Full-board prices are valid for stays of not less<br />

than 3 nights and are intended as per person.<br />

Prices are inclusive of V. A. T. (Value Added Tax).<br />

Prices do not include drinks or any additional<br />

services.<br />

The data contained in this yearbook is based on<br />

<strong>2009</strong> price declarations, which were submitted by<br />

each individual operator to the Province of Rimini<br />

by 1 st October 2008, and on the information<br />

supplied by the Municipalities.<br />

Prices quoted may be subject to variations from<br />

01.06.<strong>2009</strong> onwards.<br />

Any claims concerning correct price applications<br />

and accommodation can be presented to the I.A.T.<br />

(Tourist Information) Offices of the Province of<br />

Rimini, who will be pleased to assist in such<br />

matters and will undertake to forward the relevant<br />

complaints to the bodies concerned.<br />

Disputes between hoteliers and guests are<br />

regulated by the current provisions in force (laws,<br />

regulations, uses and practices in the tourism<br />

sector).<br />

Laws, Decrees, Uses and Practices<br />

in the Tourism Sector<br />

Hotel prices<br />

- Hoteliers reserve the right to determine room<br />

charges providing they fall within the declared<br />

maximum rate (Law no. 284 of 25/8/91 and<br />

Regional Law 16/2004).<br />

- Prices must be clearly stated on special display<br />

cards both in the hotel reception and in rooms<br />

(M.T. Decree 16/10/91 and Regional Law<br />

16/2004).<br />

- Full-board prices per person are applicable for<br />

continuous stays of a minimum of three nights at<br />

the same hotel. Different prices may be applied for<br />

services provided for guests staying less than three<br />

nights. (RDL no. 2049/1935).<br />

Bookings<br />

- Italian law does not expressly regulate “hotel<br />

contracts”. The validity of a contract is based on<br />

the consensus of the two parties involved, which<br />

may be agreed either verbally or in writing. As the<br />

absence of any documentation makes it difficult to<br />

resolve disputes, it is advisable to ensure that both<br />

bookings and confirmations are made in writing.<br />

(Usi Provincial Archive).<br />

- On arrival at the hotel, tourists who find that<br />

either the accommodation arrangements or hotel<br />

features do not conform to the booking made, may<br />

choose to accept them, yet by doing so, effectively<br />

annul any previous agreements made. If, however,<br />

they do not accept them, they have the right to be<br />

provided with accommodation in another hotel in<br />

the same category or in a superior category. The<br />

hotelier will be held responsible for settling any<br />

differences in price. (Usi Provincial Archive).<br />

Deposits<br />

- Advance deposits paid by clients who<br />

subsequently cancel bookings may be retained by<br />

the hotelier as compensation.<br />

If the hotelier cancels the client’s reservation, the<br />

client has the right to claim back double the<br />

deposit paid. (Civil Code paragraphs 1385 and<br />

1386).<br />

Early departures<br />

- If clients depart earlier than the foreseen date,<br />

they may be required to pay a penalty of up to a<br />

maximum of three times the room price (Usi<br />

Provincial Archive).<br />

Hoteliers’ responsibilities<br />

- The hotelier’s responsibility for the theft of, or<br />

damage to, the property of clients is outlined in<br />

special legal provisions (Civil Code paragraphs<br />

1783, 1784, 1785 and 1786).<br />

5

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!