Workforce Current and future workforce profile What is the predominant soft skills profile? Others 7,27% What is known about the participating companies? Empathy 29,09% NEARSHORE PORTUGAL - Tendências na gestão de talento The predominant age group (67%) in the participating companies is between 30 and 40 years old. Analyzing the skills profile of the workforce, in terms of soft skills, Team spirit (78%) and Adaptability (65%) stand out with greater representation. Regarding hard skills, Mobile and Web development (49%), Project management (49%) and Customer service (44%) stand out. Critical spirit Organization Ponctuality Adaptability Communication Team spirit Creativity Others Helpdesk Customer Service Cyber Security 1,82% 30,91% 25,45% 27,27% 34,55% What is the predominant hard skills profile? 23,64% 7,27% 7,27% 65,45% 43,64% 78,18% Languages 16,36% Network structure and security 14,55% Mobile and web development 49,09% Cloud Computing 41,82% Project management 49,09% 18 Certifications and licenses Data Analytics 14,55% 32,73%
Workforce NEARSHORE PORTUGAL - Tendências na gestão de talento When questioned about whether these profiles coincide with the desired one (from 1 – Not at all coincident to 5 – Completely coincident), 47% of the companies refer to the existence of alignment between the current Soft & Hard profiles and the intended ones, and only 25% refer to there being little to some alignment, which allows us to identify room for improvement in this topic. In fact, only 24% of the companies’ state that the Soft & Hard profiles are fully aligned with what is intended. The hardest soft skills to recruit are: • Adaptability (56%) • Critical spirit (55%) • Creativity (53%) Regarding the hard skills that are most difficult to recruit, we highlight: • Cybersecurity (58%) • Cloud computing (55%) • Data analytics (51%) Others Empathy Critical Spirit Organization Ponctuality Adaptability Communication Team spirit Creativity Others Helpdesk Customer Service Cyber security Languages Which are the 3 hardest soft skills to recruit? 10,91% 34,55% 16,36% 7,27% 21,82% Which are the 3 hardest hard skills to recruit? 21,82% 1,82% 7,27% 9,09% 45,45% 54,55% 56,36% 52,76% 58,18% Network structure and security 27,27% Mobile and web development 29,09% Cloud Computing 54,55% 19 Project management Certifications and licenses 16,36% 23,64% Data Analytics 50,91%
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