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8- vfHkosnukpk ri'khy vfHkosnumn`Hko.;kekxhy oLrqfLFkrh ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------(tkxk viqjh iMY;kl osxGh ikus tksMkohr-)9- xzkgdkl eapkpk vfre vkns'k izkIr >kyk vkgs dka\(vlY;kl eapkpk vfre fu.kZ; dGfo.kkÚ;k vkns'kkP;k rhu izrh d`i;k tksMkO;kr)10- fo|qr yksdikykdMwu visf{kr enrhps Lo:i--------------(nkO;kP;k iq"V;FkZ] vlY;kl]iqjkO;kP;k dkxni=kaP;k rhu izrh d`i;k tksMkO;kr)11 dkgh] vkfFkZd gkuh >kyh vlY;kl]R;klkBh HkjikbZps ekx.kh dsyh vlY;kl] frps Lo:i oizek.k :---------------(gh gkuh forj.k ijokus/kkjdkP;k dfFkr d`R;kpk]dsysY;k fdaok VkGysY;k] FksV ifj.kkeEg.kwu >kysyh izR;{k gkuh vkgs vls fl/n dj.kkjk dkxnksi=h iqjkok vlY;kl rks tksMkok)12- lkscr dkxni=kaph ;knh(loZ dkxni=kaP;k rhu izrh d`i;k tksMkO;kr)13- fuosnu(v) eh@vkEgh] xkzgd [kyhyizek.ks tkghj djrks dh]&(1) ;sFkas oj fnysyh ekfgrh lR; o cjkscj vkgs] vkf.k(2) eh @ vkEgh oj ueqn dsysY;k ekfgrhr vkf.k lkscr lknj dsysY;k dkxni=kardks.krhgh oLrqfLFkrh nMoysyh ukgh fdaok frpk foi;kZl dsysyk ukgh-(c)ek÷;k@vkeP;k Kkr ekfgrhuqlkj ek÷;k@vkeP;k ;k vfHkosnukpk fo"k; eh fdaokvkeP;kiSdh dks.kh gh fdaok ;k fo"k;k'kh laca/khr vl.kkÚ;k dks.kR;kgh i{kkus fo|qryksdiky dk;kZy;kleksj ;kiqohZ d/khgh vk.kysyk ukgh-(d) ek÷;k@vkeP;k ;k vfHkosnukpk fo"k; fo|qr yksdiky dk;kZy;kus ;kiwohZP;kdks.kR;kgh dkedktkar fudkyh dk

(M);k vfHkosnukpk fo"k;koj dks.kR;kgh izkf/kdj.kkus izf/kdj.k@U;k;ky;@ yoknkus fu.kZ;fnysyk ukgh v’kk dks.kR;kgh izf/kdj.k@U;k;ky;@ yoknkiq

ohtxzkgd rdzkj fuokj.k eapke/;s ohtxzkgdkph rdzkj fuokj.k dj.;kckcrph dk;Zi/nrhegkjk"Vª fo|qr fu;ked vk;ksxkP;k www.mercinadia.org.in ;k osclkbZVoj ßegkjk"Vª fo|qrfu;ked vk;ksx ¼xzkgd xkÚgk.ks fuokj.k eap o vksEcM~leu ½ fofu;e &2006Þ ;sFks miyC/k vkgsuW’kuydU>qej gsYiykbZuph osclkbZV www.consumerhelpine.in/uW’kuy dU>qej gsYiykbZuph bZ-esy nationalconsumer.helpline@gmail.com25