Your guide to credit scoring - M&S Bank - Marks & Spencer

FINANCIAL ASSOCIATIONS – HOW YOUR DATA IS USEDFor an application which may involve borrowing, your creditreference agency records may be cross checked with others whoare financially linked to you because of other joint financialcommitments. This is known as a financial association and thisprocess enables lenders to form an accurate view of the existingfinancial commitments of customers.Where a joint personal application is made a new financialassociation will be created and registered with the credit referenceagency, if this does not already exist.You should be aware that where you have a financial association,information relating to the associates may be taken into account inapplications which may involve credit. This means, where oneperson applies for a loan, their credit history together with that ofexisting or previous partners with whom they have a financialrelationship may be associated and taken into account whenassessing their application.Any association will continue until one of you successfully files a'disassociation' at the credit reference agency.Financial associations are not created for business accountapplications.If you apply for a product or service with another person and theyare not present you are declaring that you are entitled to discloseinformation about your fellow applicant and you authorise us tosearch, associate and/or record information at credit referenceagencies about you and your fellow applicant.DISASSOCIATIONIf you believe you have been treated as 'financially associated' due toa previous joint financial commitment but that your records should nolonger be associated, then you can register this 'disassociation' bycontacting and gaining agreement through the credit referenceagencies. Details of the credit reference agencies we use are set out inthe ‘contacts’ section.CRIME PREVENTION, DEBT RECOVERY AND FRAUDPREVENTION AGENCIESIt is important you provide accurate information on your application.If you provide false or inaccurate information, and fraud is identified,details will be passed to fraud prevention agencies.Law enforcement agencies may access and use this information.We and other organisations may also access and use thisinformation to prevent fraud and money laundering, for example,when:• Checking details on applications for credit and credit related orother facilities• Managing credit and credit related accounts or facilities• Recovering debt• Checking details on proposals and claims for all types ofinsurance• Checking details of job applicants and employeesWe and other organisations may access and use the informationrecorded by fraud prevention agencies from other countries.CONTACTSCopies of the information held about you at the credit referenceagencies can be obtained from:ExperianConsumer Help Services, PO Box 8000,Nottingham, NG80 7WFT 0800 013 8888W experian.co.ukEquifax plcCredit File Advice Centre, PO Box 1140, Bradford BD1 5UST 0844 335 0550W equifax.comCallcredit plcConsumer Services Team, PO Box 491, Leeds LS3 1WZT 0870 060 1414W callcredit.co.ukA charge will be made by the credit reference agency. You canpay using a debit or credit card.We are members of the UK’s Fraud Prevention Service, CIFAS,and we record information at fraud prevention agencies.Contact details for the fraud prevention agencies are:CIFASThe Compliance Officer, 6th Floor, Lynton House,7-12 Tavistock Square, London, WC1H 9LTExperian LtdExperian Decision Analytics, Seabank House, Wight Moss Way,Southport, PR8 4HQT 0800 013 8888W experian-da.comSynectics Solutions LtdCustomer Helpdesk, The Hollies, The Brampton,Newcastle-under-Lyme, ST5 0QYT 01782 664000W synectics-solutions.comNational HunterPO Box 2756, Stoke on Trent, ST6 9AQW nhunter.co.ukPlease call 0845 900 0900 if you would like to receive this information in an alternative formatsuch as large print, Braille or audio.Calls may be recorded for our mutual security, training and monitoring purposes. BT customers’ calls to 0845 numbers from anywhere in the UK are charged at local rates, but different rates apply to callersfrom non-BT networks, and calls from mobiles may be significantly higher. You may want to check this with your service provider.M&S Bank is a trading name of Marks & Spencer Financial Services plc. Registered in England No. 1772585. Registered office: Kings Meadow, Chester, CH99 9FB. A wholly owned subsidiary of HSBC Bankplc. Marks & Spencer is a registered trademark of Marks and Spencer plc and is used under licence. © Marks & Spencer Financial Services plc 2014. All rights reserved.AUGUST 20145795.CC/CREDITSCORE/WEB