UNDSS+Newsletter+2016+October

UNDSS
newsletter
Issue 12 | October 2016 | UNDSS Internal Newsletter
USG OFFICE
NEWS
DELIVERY
Message from USG Drennan
Key Events
Integration
Internal News
Activities from Thailand, NY,
Panama, Jamaica, Colombia,
Vienna, Timor Leste, Pakistan
SUPPORT
STAFF
Policy, Physical Security
Staff moves, Q&A
PROTECTING PEOPLE WHO WORK FOR A BETTER WORLD
United Nations Department of Safety and Security
Your Safety, Your Security, Our Priority

UNDSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
Contents
USG Office
News
Delivery
Support
Staff
03 Message from the USG
04 Key Events
05 Integration Project: Making Integration Work in the DRC
06 UNDSS Internal News
07 A Day with... Peter Marshall
07 Gender & Diversity
08 Panama: HIM Training
08 Colombia: Implementation of Gender Considerations
08 Thailand: Personnel and Facility Security Course
08 Timor Leste: Back to Dili
09 Pakistan: Safety and Security for Women
09 Jamaica: Active Shooter Training
09 Vienna: Evacuation Exercise
10 New York: 71 th United Nations General Assembly
11 Policy: Resources on Security Policies
11 SRM: SRM Going Digital
11 Physical Security: A New App for Assessment
12 Staff Questions & Answers
13 Staff Highlights
14 In Memoriam
15 Staff Mobility
16 HQ contacts
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UNDSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
USG Offi ce
MES S AGE FROM USG PETER DRENNAN
It is time for the quarterly newsletter and a good opportunity for me to catch up with you on some key issues, so welcome
to the October 2016 newsletter!
The security environment continues to be highly volatile and challenging, making the work of the Department and its
staff even more relevant and critical. This makes it timely for us to reflect on some of the implications of these security
challenges on our staff and the delivery of UN programmes.
In August, we held a ceremony to remember our twenty fallen colleagues during the thirteenth anniversary of the
Canal Hotel bombing in Iraq. This is a strong reminder for us on how these attacks aim to force the UN and its staff to
leave countries and people in crises, and of how important it is for us to “stay and deliver”. At the same time, we need
to recognize the good work of our staff in field who are key to enabling the delivery of UN programmes. I have always
been, and will remain to be, highly appreciative of all UNDSS staff who are the forefront of our efforts in helping the
UN deliver on its priorities. It’s thanks to our efforts and dedication that humanitarian programmes are delivered in
countries like Syria, South Sudan, Yemen, Iraq and Somalia, to name a few.
Related to this, I would like to mention that the Department recently finalized the Secretary-General’s report on safety
and security of humanitarian personnel and the protection of UN personnel. The report, which will be published in
October, includes an analysis of emerging security trends and implications for staff as well as the additional requirements
needed for the UN to be able to respond to the rising demand for security services.
The expectations of what UN security can do and deliver is continuously increasing. I’m fully aware of the challenges
and demands placed on the Department to enable the UN to do its important work. These cause us to reflect on why the
Department exists and the importance of our Vision (protecting the people who work for a better world) and our Mission
(provide professional safety and security services to enable the United Nations to deliver its programmes globally). We
also need to remember those things that are important to us: being effective, efficient, excellent and ethical in our work;
focusing on solutions and being innovative; developing a culture that values security; ensuring we are value-driven;
responding to our clients and stakeholders needs; continual learning; communicating effectively and valuing gender and
diversity in our workforce.
I also want to update you on the steady progress we are making on the UN Secretariat Safety and Security Integration
Project (UNSSSIP). In this newsletter there is an interesting article by Paul Farrell (Chief Project Officer of UNSSSIP) on
“Making Integration Work in the DRC”, that provides insights into the practical application of Integration in the field.
We’re going to share more communications on the UNSSSIP in the coming months and I encourage you to read these
articles.
Another key priority of the Department, on which we’ve made good progress, is the Human Resources’ Strategy to guide
the career development of all DSS staff. I will share this Human Resources’ Strategy with you in the coming months.
Last but not least, during the week of the 71st General Assembly at UN HQ in New York, I took the opportunity to
meet many Special Envoys, SRSGs and Senior Officials to highlight the important work of the Department and the key
priorities that we continue to pursue. These senior officials consistently praised the excellent work done by UNDSS. This
is a great source of pride for me and us all.
Overall, the work of the Department remains very much on track. This is clearly recognized and commended by other
UN Departments and entities with whom I meet regularly. It is our commitment and dedication in protecting the
people who work for a better world and help the UN deliver its programmes that makes DSS a strong and respected
Department. I thank all of you for your sustained hard work and your efforts in making this Department the success it
is today.
Sincerely,
Peter
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UNDSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
Key Events
Latin America & the Caribbean (LAC)
LAC Workshop takes place in Bogota.
A LAC workshop was held in Bogota, Colombia, from 18-20 May. Like other
recent DRO workshops, it was conducted in a new format involving not only
CSAs and SAs, but also DOs and observers from UNSMS organizations. Over
50 participants attended the workshop.
Core issues of leadership in security, decision making, working with
Security Management Teams, the roles of senior security personnel and
crisis management were addressed through open and frank discussions.
Additionally, programme criticality and the implementation of new UNSMS
policies, including the Security Risk Management process, and Residential
Security Measures, were discussed.
UNDSS will summarize recommendations from all workshops being held in
2016 and develop an action plan that will be further addressed and discussed
at the conference of all UNDSS CSAs and SAs in November 2016.
.
Chiefs & Directors of Mission Support (C/DMS)
USG Drennan took part in a DMS/CMS conference in New York on 20 July.
In his address to attendees, he discussed the global security environment, how
terrorism and conflict affect the UN, risk mitigation and how UNDSS priorities
are addressing the threats being faced. He also gave an update on the progress
being made in the Integration project, as well as answering a wide range of
questions from participants.
Town Hall Meeting 14 September 2016
The third Town Hall meeting was attended by
approximately 70 staff in NY, 12 Duty stations were
connected via VTC and colleagues in the field were
able to watch the meeting on the webcast
On 14 September USG
Drennan and his senior
managers, including newly
appointed DRO Director,
Mike Croll ,updated all staff
on a wide range of issues,
including the security
environment, budgetary
issues, and Integration.
Watch or re-watch the
event on UNSMIN.
Road Safety
IASMN Working Group on Road Safety Strategy
More than 20 participants from 12 UNSMS organizations met during a twoday
session held in New York, in parallel to the opening of the 71st Session
of the General Assembly. The Special Envoy for Road Safety, Mr. Jean Todt,
recommended a strong commitment within the UN system and buy-in from
UN senior management for a comprehensive road safety strategy, since road
safety is included in two of the targets of the Sustainable Development Goals.
Mr. Todt suggested the UN system lead by example and look at staff behaviour,
as UN personnel need to be role models within the local communities they are
living and serving in. “If there is a UN system-wide policy and it trickles down
to all the UN country offices, I am optimistic it would achieve a lot and the UN
would see reductions in traffic accidents and fatalities,” he said. Appointed in
2015 as the Special Envoy, Mr. Todt mobilizes sustained political commitment
to road safety and raises awareness on the United Nations road safety legal
instruments and road safety best practices.
Representatives from the private sector and non-profit organisations with
highly developed road safety cultures, such as FedEx, Vision Zero, Network
of Employers for Traffic Safety (NETS), and the FIA Foundation, contributed
to discussions on a UN system road safety strategy with a focus on cementing
commitment from senior leadership, robust data management with accurate
and complete incident reporting, and resource mobilization for organisational
investment in addressing road safety.
The Working Group recognized the need for a road safety strategy based on
five pillars: road safety management, policy, data collection, vehicle safety,
and a road safety culture including training, awareness, and communications.
It was agreed that the strategy should also have a balance between being
aspirational and offering prescriptive measures.
The Working Group will continue to work on data analysis and look at the root
causes of traffic accidents. They noted there has to be more communication
within the UN system on the real cost of road traffic accidents and the significant
consequences it has to reputational risk, programme delivery, and the
impact on local communities.
Established by the IASMN in February 2015, the Working Group on Road
Safety Strategy has been chaired by UNDSS since April 2016.
Mr. Thomas Lopez, Managing
Director of Corporate
Safety, Health & Fire
Prevention for FedEx, presenting
Fedex's approach to
Road Safety.
Special Envoy for
Road safety, Mr.
Jean Todt shared
his vision and
commitment to the
working group.
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UNDSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
USG Offi ce
UNITED NATIONS SECRETARIAT SAFETY & SECURITY INTEGRATION PROJECT
Making
Integration
Work in the DRC
Paul Farrell recently joined the United
Nations Secretariat Safety and Security
Integration Project (UNSSSIP) as Chief Project
Officer. Before joining the UNSSSIP team, Paul
was the Principal Security Adviser (PSA) in the
DRC, where integration was a big part of his
work. Paul shared his thoughts on integration
with the UNDSS communications team.
When Paul Farrell arrived in the Democratic
Republic of Congo in July 2014 as PSA, he knew
overseeing UN security in a country the size of
Western Europe would not be easy. On top of the
challenges that operating in the DRC presented, it
soon became clear that there were two distinct UN
security structures in place in the country: a large
MONUSCO team, and a far smaller UNDSS team.
“The division meant security was not as effective as
it should have been”, he said.
Problems with non-integration
Having two security teams working relatively
independently of each other for the same
organisation caused significant problems. It was
confusing for clients and for security staff. It
caused overlaps and wasted resources. Paul gave
an example: “There were two radio rooms being
operated in various locations in the country – one
run by MONUSCO, and another by UNDSS. It
didn’t make any sense.”
Security staff needed to be moved around the vast
country to ensure maximum security coverage, but
Paul did not have any official operational command
over MONUSCO security staff to move them.
Because of these problems, structured threat
assessments, MOSS, and security plans were out of
date and the service provided to clients was less than
optimal. “This wasn’t because staff were not trying.
It was because personnel were not being used in the
most efficient and effective way”, he noted.
Achieving functional integration
Paul did not have the policy tools to bring UNDSS
and MONUSCO teams together, so he set to work
to achieve “functional integration” of MONUSCO
and UNDSS security staff and assets in the
country. He created a document, co-signed by the
SRSG and the Mission Chief of Staff, creating the
“UN Integrated Security Section – DRC”, which
effectively established PSA authority over all
MONUSCO security staff.
Clients noticed the benefits. Rein Paulson,
OCHA DRC Head of Office notes, “The benefits
of integration were immediate and obvious. The
depth and quality of analysis carried out within
the SMT was improved and Security became
more responsive due to consolidated capacity and
reduction of duplication. Even support to NGOs
through "Saving Lives
Together" was improved.
UNDSS Staff
Rein Paulson saw the
7,000
positive effect in the
DRC.
3,000
After Integration
Before Integration
“I wonder why
integration would not
always be adopted as
a default approach to
security management.”
—Rein Paulson, OCHA
Paul’s situation in the
DRC was not unique.
Many other duty stations
have achieved so-called
“functional integration”
through various means,
which has resulted in better work practices, team
cohesion, and better security delivery. However
it is clear that integration is needed at a global,
standardised level to meet the global security
needs and challenges of today.
“To be most effective at our jobs, it makes sense to be
under one roof.”
—Paul Farrell
Going global
Paul is passionate about integration. “To be most
effective at our jobs, it makes sense to be under
one roof. UNDSS gains a great deal from the deep
knowledge and experience of our DPKO colleagues.
UNDSS and Mission staff bring different skills and
experience to the table. We need one workforce, one
family, to fully benefit from this wealth of skills and
experience”.
Achieving integration in the DRC has given Paul
a realistic, on-the-ground perspective of what is
needed to make integration work. The problems
solved locally in the DRC are now being tackled at
a global level through the Integration project. HR
questions, such as the type of contracts staff will
have post-Integration, and thorny finance issues
such as funding models for integration are currently
being worked through. “This work is ongoing and
complex, but on-track,” he noted.
What integration means for security staff
UNSSSIP has a target of December 2017 to establish
integration worldwide. What does this mean for
security staff globally? Security staff from Missions
will come under the UNDSS umbrella, so the
number of staff that UNDSS oversees will increase
by 126% to a total of over 6,900 staff members
globally.
Every one of those staff members will come under
the management authority of the Under-Secretary-
General (USG) for Safety and Security, Peter
Drennan.
“Our clients will be far more effectively served by
having the right security personnel, with the right
skills, in the right place, at the right time. This is what
integration offers us.” — USG Drennan
Security Staff will benefit. There will be greater
mobility and career development opportunities,
both in the field and at headquarters. In addition to
greater mobility, recruitment and training practices
will be standardised and staff will have equal
opportunities and training.
Paul summarised, “At a policy level, the UN is a
global leader in safety and security. Member States’
security services often look to the UN as a good
example of clear, rational and accountable security
management. Integration will make it even better.
My experience in the DRC showed me how this can
work, how it can benefit all clients, and this is why I
believe in Integration”.
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UNDSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
COMMUNICATION
UNDSS Newsletter
News
NUMBERS
UNITED NATIONS SECRETARIAT SAFETY & SECURITY INTEGRATION PROJECT
The UNDSS Newsleer is published four mes a
year (October, April, July, December). The quality
of the newsleer is greatly linked to the quality
and quanty of contribuons. Do not hesitate
to contribute by sending input or feedback, and
suggesons for topics.
UN Personnel affected by security incidents
Personnel who:
Lost their lives as a result of acts of violence
Lost their lives as a result of safety incidents
Were injured as a result of acts of violence
Were injured as a result of safety incidents
Aacks on United Naons premises
Aacks on United vehicles
Intrusion of United premises
23
16
99
130
35
155
109
POLICY FORUM
Understanding our Policies
PPCU organises a policy forum the last Wednesday
of each month in HQ on topics of interest. All
materials are posted on UNSMIN so colleagues in
duty staons and missions can access them.
LANGUAGE
UNDSS communicaon products are translated
into the six official UN languages: Arabic, Chinese,
English, French, Russian and Spanish. Check out the
communicaon secon on SharePoint to access our
logos, templates, banners in various languages.
Geographic Information System
UNDSS GIS Officer Hwa Saup Lee has returned
from his assignment to the United Naons Global
Service Center. Hwa Saup will now provide the
Department with geo-spaal data, tools, and
services. Quesons? Need GIS support? Contact
Hwa Saup at lee53@un.org.
AVIATION
ARMO
ARMO is set to launch a new online Air Travel Focal
point (ATFP) Policy Awareness training course on 3
October 2016. This course is designed to provide
clear guidance to those assigned as ATFPs on their
role in implemenng the UNSMS Air Travel Policy.
There are currently 108 ATFPs who will be enrolled
in this course.
TRAINING
I KNOW GENDER
The "I Know Gender" online course aims to develop
and strengthen awareness and understanding of
gender equality and women’s empowerment as a first
step toward behavioural change and the integraon
of a gender perspecve into everyday work for all
UN staff. It provides an introducon to the concepts,
internaonal framework, and methods for working
toward gender equality and women’s empowerment.
The course takes approximately two hours to complete
and is mandatory for all UNDSS staff.
RECOMMENDATION
HUMANITY & SECURITY
Filmmaker Yann Arthus-Bertrand spent three years
collecng real-life stories from 2,000 people in 60
countries. The movie captures personal accounts
of topics that unite us: struggles with poverty, war,
homophobia, and the future of our planet. Launched
at the UN last year, it emphasises the core values of the
United Naons. See: hp://www.human-themovie.org/
The movie has three volumes available on YouTube:
https://www.youtube.com/watch?v=ShttAt5xtto
https://www.youtube.com/watch?v=w0653vsLSqE
https://www.youtube.com/watch?v=vdb4XGVTHkE
71 st General Assembly
AFRICA Workshop
Nairobi
Global DRO Workshop
Glen Cove, NY
UNSSSNET, New York
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER
UNDSS Town Hall Meeting
Asia & Pacific Workshop
Bangkok
IASMN Steering Group
Valencia
UNDSS Town Hall Meeting
POSS Workshop
Valencia
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UNDSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
News
Interested in contribung to this secon? Contact
Communicaon Officer Helen Bray (bray@un.org)
A day with...
Peter Marshall
08:30
09:00
09:30
10:00
12:30
14:00
15:00
16:15
17:00
Review emails
Standing meeting with UNDSS senior management team
Meeting with the DO/DG, UNON
Chair Security Cell meeting
Working lunch with Director, DAS, UNON
UNEP Chief of Staff and Director, DCPI
Director, UNOPS
VTC with Director, DHSSS
Reception at the Japanese Embassy on the occasion of
the Japan Self-Defense Forces day
Peter Marshall is the
Principal Security Adviser
for Kenya & Eritrea, and
Chief of Security & Safety
Services in Nairobi.
G e n d e r & Diversity
GENDER UPDATES
The Gender Coordinaon
Team has been very acve
over the summer. A parity
plan is underway, a gender
survey has been launched, a
series of brown bag lunches
to promote dialogue
have been iniated, and
stascal trends are being
compiled as well.
Brown Bag Lunch
On 25 July, the first brown bag lunch
was launched under the leadership of
ASG Gwaradzimba. Parcipants watched
and discussed a gender-related video.
The discussion highlighted various
opinions and was moderated by Ms.
Randi Davis, Gender Expert at UNDP. The
HQ brown bag lunch is now a series and
the next one will be held later in October.
Replicate the idea at your duty staon!
GENDER SURVEY
UNDSS staff were invited to be part of a large survey on gender. The
stakes are high: as 78% of our staff are male; UNDSS is at the boom
of the list regarding gender parity. Can we change this trend? Is
gender important for our acvies? Do we need more training? Do
we need more work-life balance provisions? Tell us what you think.
We will establish a baseline and monitor carefully our progress.
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UNDSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
Panama
Hostage Incident Management (HIM) Training in Panama
Delivery
Colombia
UNDSS Colombia is Making Gender Considerations a Priority
On 21 September, UNDSS Panama organized the first HIM
training for the WHO Latin America and the Caribbean
Team responsible for responding to natural disasters and
other emergencies in the region. 50 WHO staff members
attended the training. Hostage incidents in some Latin
American and Caribbean countries represent a significant
threat to the UN. The training focused on hostage survival
techniques and related UN HIM policies.
UNDSS Colombia is committed to ensuring that gender considerations are fully integrated into
security management and has developed various activities to achieve this goal.
The implementation of the Women Security Awareness Training (WSAT) is key to this strategy,
and has been provided in Bogotá and in five regions with a UNDSS presence (FSCOs). The
course includes modules on violence against women as well as on general security for women.
UNDSS is planning to organize a WSAT Training of Trainers Course in October 2016. Belen
Sanz, DO for Colombia and UN Women Representative, is fully supportive of and promotes
this training.
UNDSS has also added a gender approach to the SSAFE training. Over 400 military observers
who will join the UN mission in Colombia are expected to attend the SSAFE training with
gender components such as inclusive language, cultural awareness, statistics on sexual violence
in armed conflict, hostage survival, and mine awareness, among others. Specific scenarios of
hostage taking, where gender violence occurs, and how to prevent and mitigate such threats
will be discussed. Based on statistics and analysis, the Mine Awareness module covers the
differentiated impact on gender and how to prevent it.
Furthermore, UNDSS Colombia has included a gender-related violence case study in its SRM,
which is to be further analysed by the participants.
Thailand
Personnel and Facility Security Course
Insp. Saranya Chuenvichitr and Lt. Ekarat Onlamoon of
UNDSS/SSS Bangkok attended the Personnel and Facility
Security (PFS) course organized by the International Law Enforcement
Academy (ILEA) from 1-12 August 2016 in Bangkok.
The course was delivered by instructors from the US Department
of State and Diplomatic Security Service, and was
attended by forty-two law enforcement officers from eight
countries in Asia.
The course provided participants with an understanding of
the best practices currently used to deter, prevent and respond
to attacks on personnel and facilities. At the conclusion of the
course, Insp. Chuenvichitr was nominated as the Class Speaker
and delivered a speech to ILEA executives and guests at the
closing ceremony.
Timor Leste
Back to Dili
UN Security and UNDSS in Timor-Leste (formerly known as East Timor) have gone through
several changes over the years since the first UN security officers arrived in May 1999. Lars
Siefert was privileged to be one of the first to arrive in UNAMET/Dili in June 1999, months
before the referendum that eventually led to creation of a new nation: Timor-Leste. Lars left
Timor in 2001 and returned in July 2013, this time as DSA for UNDSS.
Since UNAMET was established in 1999, Timor-Leste has hosted a number of UN DPKO
missions including: UNAMET, UNTAET, UNMISET, UNOTIL, and UNMIT. The final
mission completed its mandate in December 2012, and the security presence went from over
fifty international security officers to UNDSS operating with just two international security
professionals (SA and DSA), supported by three UNDSS national staff and a 24/7 Radio Room.
Hundreds of security colleagues served in Timor-Leste during the mission years. Today’s
UNDSS office is still located in the old DPKO compound, Obrigado Barracks.
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UNDSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
Delivery
Pakistan
UNDSS Pakistan: Making a difference in Safety and Security for Women
In July 2015, Lorna Wilson Morgan and Maryam Siyal were appointed as Women Security Focal
Points (WSFPs) for Pakistan. They quickly identified many ways they could help and support
female colleagues, starting simply by reaching out to them and building trust, confidentiality,
and respect through dialogue along the way.
Since the start of 2016, they have conducted two Women Security Awareness training (WSAT)
courses and disseminated information pertinent to the safety and security of female personnel.
They are pleased to report increased levels of contact from staff, who get in touch to report
incidents affecting female personnel, as well as an increase of those seeking advice for relatives
of staff encountering acts which threatened their safety and security, all of which is kept in the
strictest confidence.
Their work is grounded in a strong policy framework, most notably the policy on Gender
Considerations in Security Management, Annex A: Immediate Response to Gender-based
Security Incidents.
Jamaica
Active Shooter Training
Active shooter incidents are being reported around the world, and are rapidly becoming the top
threat scenario in many countries. The availability of small arms and light weapons along with
the relative accessibility of populated areas has led to an increase in both the frequency of violent
incidents and the number of victims killed or injured in each incident.
UNDSS Jamaica conducted its first Active Shooter training recently with the participation of
52 UN personnel, other international organizations, and guests from the Japanese, Colombian,
and U.S. Embassies. The training went beyond purely practical exercises, striving also to provide
insights on the motivations that lead people to engage in actions that will result in the loss of
human lives, including their own.
The session aimed to change inaccurate perceptions and participants actively engaged in group
discussions and exercises on profiling the drivers, triggers, and recognizing signs of potential
violent behaviour at different scenarios. The course included recognizing sounds of gun shots,
best practices on how to respond, what to do when law enforcement arrives, and how to cope
with post-stress incident.
Vienna
UNOV SSS Conducts Major Evacuation Exercise in Vienna International Centre
At 09:48 AM on Wednesday 3 August, Chief O’Hanlon gave the order: “Attention,
all personnel are to immediately evacuate the Vienna International Centre”. As
alarms and speakers rang loudly, all available security officers, medical personnel,
and wardens rushed to their positions. While only an exercise, the unseen planning
and limited forewarning of the event added to its realism. Some 3000 personnel
calmly left their workspaces and conference rooms, making their way to designated
assembly points. The entire exercise was completed within 90 minutes, with
minimal disruption to client services. Managers, supervisors, and representatives of
the Vienna Emergency Services joined a debriefing after the event to draw lessons
learned.
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UNDSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
Delivery
71 th United Nations General Assembly
SSS officers on duty in the General Assembly Hall
A security officer keeps watch from the roof of the General Assembly Building
ID cards being checked by SSS officers
USG Drennan being briefed at the Joint Operations Center
Secretary-General with H.E Abdel Fattah el-Sisi
A SSS officer on duty during the speech of H.E Barak Obama
A SSS officer on duty in the General Assembly Hall
-10

UNDSSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
Support
FOR THE RECORD
RESOURCES ON SECURITY POLICIES
Security Management System
SRM Going Digital
UNSMIN
SECURITY
POLICY
MANUAL
POLICY
PRESENTATION
VIDEO
COMMUNIQUE
SRM, SSIRS,
WEAPONS
MANUALS
SECURITY
MANAGEMENT
OPERATIONS
MANUAL
WEBEX MEETINGS (Field)
DRO WORKSHOP
MONTHLY POLICY FORUMS
BRIEFING UPON REQUEST
QUESTIONS:
undss.policy@un.org
LIVE
The roll out of the new SRM process and platform is continuing, with a
planned completion date of 31 December 2016.
The introduction of a revised methodology for risk assessment, and its
supporting online 'SRM tool', alongside the existing policy on Programme
Criticality, will enable the shift of core UN Security risk management
functions away from paper towards a new data-based approach, that will
allow for more dynamic and responsive risk management decisions. The
tool will also improve accountability within the UN Security Management
System with the advent of 'implementation monitoring' for approved
security prevention and mitigation measures.
Moreover, the data collected will reveal important trends and patterns on
the effectiveness of UN risk management on a local, as well as a global,
level. Public reaction to the system so far has been positive, but it is also
clear that the new digital platform will, at times, ask UN decision makers
and security professionals to adjust their risk security management
approaches to make best use of the technology. For example, SRM
measures must be crafted in accordance with SMART criteria. In other
words, they should be specific, measurable, achievable, realistic, and time
bound in their realisation.
For more on this users can contact the designated focal point within
UNDSS DRO for responding to queries on SRM implementation, George
Bloch (bloch@un.org).
Physical Security
Physical Security Assessment Application
The Division of Headquarters Security and Safety Services’ Physical
Security Unit (PSU) is working alongside the Crisis Management
Information Support Section (CMISS), to develop a Physical Security
Assessment App that will provide security practitioners from UNDSS
and AFPs with a means to collect and analyse data on premises in order
to identify vulnerabilities and appropriate mitigating measures, in line
with the SRM methodology.
The app can collect data while offline at a site, such
as premises characteristics, existing mitigating
measures, occupancy and location. The tool will
also be capable of importing and exporting data
to and from other existing UNSMS tools and
datasets, including the SRM E-tool, the Premises
database and SSIRS. All of the relevant collected
information can then sync with the desktop
component to develop a premises vulnerability
assessment and provide a comprehensive list of
possible mitigation measures to be implemented.
DHSSS anticipates field testing the app in early
2017.
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UNDSSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
Staff
F R E Q U E N T L Y A S K E D QUESTIONS & ANSWERS
What you should know
about MAIP & UNDSS?
The United Nations Malicious Acts
Insurance Policy (MAIP) has been in
place for United Nations staff since
1990. The purpose of the policy is
to compensate staff for damages
suffered as a result of malicious acts
while serving for the United Nations.
The Policy covers death or permanent disability – including Post Traumatic
Stress Disorder - caused directly or indirectly by War or a Malicious Act.
MAIP applies on a 24 hour basis, worldwide for staff and other eligible
individuals of the UN and UN Participating Organizations. As of 2008, the UN
and more than 20 other UN Participating Organizations participate in the MAIP.
Participation in the UN MAIP is voluntary for the various UN organizations.
However some UN organizations that do not participate maintain similar
programs. Staff members should be directed to their organization’s personnel
division for specific information on the applicability of the policy, and how to
make claims.
UNDSS has a specific role in the issuance of MAIP. It is a condition under the
policy that each claim must include a UNDSS certification that the claimant
was compliant with prevailing security guidelines and procedures. In the case
of non-compliance, UNDSS may certify that non-compliance was inadvertent.
UNDSS NY will decide on the certification in consultation with the affected
UNSMS organization and UNDSS field office.
The Policy is administered by the Insurance and Disbursement Service (IDS) in
the Accounts Division, Office of Programme Planning, Budget and Accounts
(OPPBA), United Nations. For further questions please contact: MAIPquestions_UNHQ@un.org
Did you know? The MAIP was initially limited to those duty stations designated as
‘Hazardous’ by UNSECOORD. On 1 January 2004 coverage was expanded to include
all countries, except the 10 countries where the participating organizations have
their HQ. Effective 1 January 2006, coverage was expanded to these 10 countries as
well, so coverage is now worldwide.
What is the status of the HR Strategy?
Work on the UNDSS Human Resources Strategy is progressing well, with
the draft document currently under review by the Department's senior
management. It is expected that the final document will be disseminated
before the end of the year. Prior to that, the draft Strategy will be shared
with UNDSS Directors and with the Office of Human Resources Management
(OHRM) for comments. The USG of UNDSS will give the final approval
once all the consultations have been completed. The Strategy will provide
the vision, objectives and a set of principles for the management of human
resources in UNDSS for the coming years. Therefore, it is very important that
these consultations take place in order to ensure the quality, value and relevance
of the final document.
Why shouldn't I play Pokemon Go
on my phone?
You may have been tempted or your children may have
downloaded it to their phone but have you read the “fine
print”? Many people who download apps fail to read the
fine print.
The fine print that states that you, the user, agree to provide
access to any and all data on your device: emails, address book,
location and other very private personal info, even driving data.
When linked with other social media accounts, like Facebook and
Twitter, your "anonymity" vanishes.
Not only are you sharing your personal data with the app provider
by clicking "I agree" on the apps' Terms and Conditions, you are
also agreeing to allow others, third parties, to access your content,
your contacts and all your private information. This occurs on
your mobile phone, tablet and now on wearable devices. You are
giving permission to be tracked and for your personal info to be
shared/sold. In other words, you are relinquishing all rights to
privacy and facilitating a potential security intrusion. "Pokemon
Go" is just the latest app to take advantage of "data access."
Companies want your information to share (more accurately to
sell) with third parties to "provide better products and services"
— for instance, to provide targeted, contextually relevant
advertising based on your interests, behaviors, location and
preferences. That is the "good guy" model. Facebook, Apple and
Google are just three of the many companies generating billions
of ad dollars this way from your private information.
But what about all the information you are unwittingly making
available to the "bad guys"? To demonstrate the data you are
routinely sharing, walk through these next steps. If you are an
iPhone user, here's how you can easily see if you are vulnerable
to a data hack:
Go to Settings. - Tap Privacy - Tap Location Services - Scroll down and
tap on Systems Services -Scroll down to Frequent Locations (if Off,
your privacy is intact). - If ON, tap on Frequent Locations - Tap on any
of the History details.
Here, you can see the last six weeks of your whereabouts,
including frequency, time of day and amount of time spent at
each location! This is not limited to iPhone users.
This information can be mirrored, hacked or used by others for
nefarious purposes. Another question to consider is where your
previous locations prior to the last six weeks are being stored.
Who has access to that, and is it secure?
Therefore, read the fine print. Understand your rights and what
personal information is being provided to others. Understand
what and how it will be used and how it is being safeguarded.
These days, the password on your smartphone is about as secure
as locking your front door and leaving the windows wide open.
The use of a smartphone is a challenge when performing security
duties. Be aware before capturing Pokemons!
-12

UNDSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
Staff
S T A F F H I G H L I G H T S
Mike Croll
Fiona Beine
Djeneba
Coulibaly
Mike Croll joins us as Director, Division of Regional
Operations from the British Diplomatic Service. Until
recently he was seconded to the European Union’s
External Action Service where he was responsible for
the security of the EU's diplomatic service covering 135
countries. Other appointments include Deputy Director
for Security at the Foreign and Commonwealth Office
(FCO) with responsibility for the security of diplomats
at 240 embassies and consulates, Head of the FCO
Crisis Management Team and Head of the FCO 24/7
Global Response Centre. He has also held diplomatic
appointments in Africa and South East Asia.
His field experience includes working for an NGO in
Cambodia, Afghanistan and the Balkans and for UNMAS
in Mozambique. He served in the British Army as a bomb
disposal officer and has been on active service in the
Middle East.
Mike holds a BSc (Hons) in Geography from University
College London, a MSc in Emergency Management
from the University of Hertfordshire, an International
Diploma in Risk Management and he is an ASIS CPP.
Fiona Beine joins UNDSS as the Field Security
Coordination Officer (FSCO) in Freetown, Sierra Leone.
She is a Ugandan National and a former Police Officer
with the Uganda Police Force. Her previous experience
in the field of safety and security was as a Local Security
Assistant with UNDSS Uganda and in Peacekeeping
Missions (UNAMID, UNAMI, UNMISS and MONUSCO)
where she served in Information Analyst and Regional
Security Officer roles.
Fiona holds a MSc in Security and Risk Management,
and a Post Graduate Diploma in Public Administration
and Management.
Djeneba Coulibaly joins CISMU as the Regional Stress
Counsellor for the West Africa Region. Prior to joining
CISMU, Djeneba was the Senior Staff Counsellor in
MIMUSMA from April 2014 to June 2016. She was
responsible for the Staff Counselling Welfare Unit as
well as coordinating and monitoring the psychosocial
services provided to staff in MINUSMA. Before joining
MINUSMA, she worked under CISMU for five years as a
National Counsellor in Côte d'Ivoire. Djeneba was also
appointed temporary Regional Counsellor in CISMU for
West Africa in New York from November 2013 to March
2014. Her vast field experiences includes organization
of the psychological support response to UN Staff in
critical situations in West and Central Africa (Chad, CAR,
Congo Brazzaville, Mali, and Côte d'Ivoire). She has also
worked for UNICEF (Rwanda, Chad, DRC), for UNWOMEN
(Mali), and for UNDP (CAR).
Djeneba is a Medical doctor specialized in psychiatry
(diploma from Abidjan University) and child psychiatry
(Diploma from University Descartes in Paris).
Mahsa
Jafari
Han Soe
Aung
Ramesh
Lutchman
Mahsa Jafari joined the office of the USG at
the end of July 2016 as the Special Assistant to
the USG. Prior to joining UNDSS, Mahsa Jafari
was a Thematic Team Leader in the World
Humanitarian Summit secretariat of OCHA.
She has worked in coordination and advisory
roles in the United Nations for over eleven
years and has previously held positions as
a Policy Specialist (Crisis/Post-Crisis) in the
United Nations Development Group and
as a Coordination Officer in the Integrated
Office of the DSRSG/RC/HC/UNDP RR in the
Democratic Republic of Congo. She holds a
MSc in International Business Management
from the Royal Holloway University, and a BSc
in International Relations from the London
School of Economics and Political Science.
Han Soe Aung joins as a Local Security
Assistant in Yangon, Myanmar, with
country-wide responsibilities. Han brings
with him a wealth of security experience,
having served for ten years as a Myanmar
Police Officer in various capacities, including
as a liaison officer with international
organisations at the Office of the Ministry
of Home Affairs and as an Investigation Officer
in Yangon.
More recently, and since his retirement
from the Myanmar Police Force, Han
worked as the Project Liaison Officer for
The Warnath Group, an INGO working on
counter-trafficking issues and capacity
building programmes.
Han holds a Bachelor’s Degree of Science
in Mathematics from the Yangon University.
Han is married and has two children.
Ramesh Lutchman is from San Juan,
Trinidad and Tobago and was a Police
Officer from the Trinidad and Tobago
Police Service. His admiration for the
UN led him to join SSS New York. After
several years, his desire to be on the
frontline led him to serve as FSCO in
Hiiran and Mogadishu, Somalia. He
would later separate from UNDSS and
join UNSOM where he continued to
serve as a Security Officer. In Somalia
he adopted numerous roles including
Security Information Analyst with
UNDSS SIOC and a Security Training
Officer. Ramesh holds a degree in
Forensic Psychology. He is married and
-13

UNDSSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
Staff
I N M E M O R I A M
Laurent Bourgeois
1965-2016
Officier de Sécurité
MINUSMA - Tombouctou
In Memoriam
Né le 11 janvier 1965, Laurent Bourgeois a débuté sa vie professionnelle en tant que militaire dans la Gendarmerie Française en 1984.
Après une brillante carrière en Gendarmerie, ponctuée par une mission des Nations Unies dans la composante UNPOL en Haïti, il décide en
juin 2001 de s'établir au Canada dans le cadre du rapprochement familial.
En 2008, il entame une nouvelle expérience dans la vie civile au sein des Nations Unies en rejoignant la MINURCAT, au Tchad et alterne les
fonctions d’enquêteur et d’officier de sécurité. En 2011, il quitte le Tchad pour servir à la MONUSCO en RDC à Kinshasa.
Dans sa quête perpétuelle pour de nouvelles expériences, Laurent rejoint la MINUSMA au Mali en 2013. Personne remarquable, Laurent fait partie
des pionniers de cette mission et de la section de la sécurité, assumant le premier le poste de Chef du Bureau Sécurité à Tombouctou.
Courageux et aux qualités humaines exceptionnelles, il avait réussi à faire l’unanimité autour de lui pour sa gentillesse, son professionnalisme, et
surtout son humanité avec son désir d’aider toujours les autres, incarnant les valeurs fondamentales des Nations Unies.
Toujours disponible, il a su devenir une référence au sein de son unité et au-delà. Attaché au don de soi, il a su être un mentor pour le personnel
malien de l’unité et un frère d’arme pour ses collègues officiers de sécurité.
Marié et père d’un enfant, il nous a quittés le 12 septembre 2016.
Premier officier de sécurité de la section décédé en service, Laurent laisse derrière lui l’image d’un homme intègre, profondément attaché aux valeurs
humaines. Loyal et courageux, son exemple restera gravé a jamais dans nos cœurs et nos mémoires .
Shakespeare fait dire au roi LEAR : « Celui qui souffre seul, souffre surtout par imagination ; mais l'âme dompte aisément la souffrance, quand sa
douleur a des camarades d'épreuve. Entouré de tes camarades et frères d’armes présents autour de toi nous ne pouvions te laisser partir sans un dernier
hommage, sans un dernier Adieu. Notre résurrection n'est pas tout entière dans le futur, elle est aussi en nous, elle commence, elle a déjà commencé. »
Adieu Laurent, Adieu Camarade. Adieu notre Frère Repose en paix.
Bruno Denais, Chef du bureau de la sécurité
MINUSMA rend hommage
à Laurent Bourgeois
Le 16 Septembre, MINUSMA a rendu
un dernier hommage à leur collègue
Laurent Bourgeois en présence de nombreuses
personalités dont l'Ambassadeur
Canadien, le SRSG, le 1er Conseiller
de l'Ambassade de France, et les hauts
fonctionnaires de la Mission. Après
l'eloge funèbre de Bruno Denais, SRSG
Saleh a ajouté ses propres remarques.
L'émouvante cérémonie se termina par
les hymnes nationaux canadiens et francais.
UNDSS présente ses condoleances
à la famille et aux amis de Laurent.
-14

UNDSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
Staff
S T A F F M O B I L I T Y
Staff moves since the last newsletter:
July 2016 to September 2016
Arrival to UNDSS
Name
Position
Remarks
COULIBALY, Djeneba Stress Counsellor Transfer from MINUSMA
CROLL, Mike Director, DRO Appointment
GARCIA, Paul Staff Asst. OUSG Appointment (T)
JAFARI, Mahsa Special Asst., USG Appointment (T)
LOIFERMAN, Mirna Team Asst., PIDU/SSS Appointment (T)
LUTCHMAN, Ramesh Sec. Off., DHSSS/SSS Assignment (T)
MATTA, Micheline Assoc. Adm Off., SSS Adm Unit Transfer from ESCWA
MWANGI, Margaret Ops Asst., Comscen Return from Assignment
O'DONOVAN, Diarmuid SCO, APAC/DRO Return from Assignment
SOBRON, Jose Miguel SCO, MENA/DRO Return from Assignment
WATERS, Denise Prog. Mgmt Off. ARMO/FSS Appointment (T)
Departure from UNDSS
Name Position Remarks
AUNG, Mar Mar Assoc. Adm Off., SSS Adm Unit End of Assignment
COLAVITO, Francesco Security Officer Rerement
CULLEY, Marcus CSA, Somalia Separaon
FARRIA, Dewaine DSA, I/WB/Gaza Separaon
GE, Shengsheng HRA, EO - NY Assignment to UNHABITAT
GOMES, Illidia Training Off., TDS Separaon
HUREZ, Magalie Stress Counsellor Separaon
JIANG, Nan SCO End of Assignment
KUNZWA, Charles SA, Uganda Secondment to UNFPA
LEERS, Remon DSA, Lebanon Secondment to UNICEF
LOIFERMAN, Mirna Assistant, PIDU/SSS Separaon
MARCELLE, Clint Sec. Training Instructor, SSS/TDU Separaon
MILLER, Ian CSA, Liberia Separaon
PATTERSON, Donald Security Officer Rerement
SCHWENGER, Ulrich Snr Ops SIOC, Somalia Rerement
ZAKOUR, Shaden Ops Asst., Comscen End of Assignment
Reassignment within UNDSS
Name
Position
Remarks
ALOKABANDARA, Ananda SA, Egypt Reassignment
BARRY, Abdoulaye SA, Madagascar Reassignment
CENGIC, Suad Chief SIOC, Somalia Reassignment
CHLEBOWSKI, Andrzej FSCO, Kyrgystan Reassignment
DEMARS, Charloe SIA, Nairobi SLWOP
EDU, James Snr Ops Off., Somalia Reassignment
DOUBOGRAI, Yuri DSA, Liberia Reassignment
GIDUDU, Andrew FSCO, Darfur Reassignment
HABIB, Sheikh FSCO, Indonesia Reassignment
KULAWAT, Suchada SCO, PPCU Return from Assignment
MAHBOOB, Saleh DSA, Libya Reassignment
SCHOT, John FSCO, Philippines Secondment to Field
SHAH, Bijay SA, PNG Reassignment
SOULEY, Oumarou FSCO, Mali Reassignment
THOMAS, Jamal Staff Asst, CEMS Reassignment
FRIEDRICHS, Chrisan SA, Tanzania Reassignment
GALLARDO, Diosdado Chief SIOC, Pakistan Reassignment
GERSBACH, Michelle SA, Mozambique Secondment to Field
GUMUNYU, Martha DSA, Darfur Reassignment
JACOBS, Johannes CSA, Yemen Promoon
KHAFAGI, Mohamed CSA, Jordan Return from Secondment
KUFE, Senyo CSA, Liberia Promoon
LAUKKANEN, Ilkka SA, Turkey Reassignment
MANNING, Romina FSCO, Kenya Reassignment
MEKONNEN, Addisu FSCO, I/WB/G Reassignment
MOHAMED, Batel DSA, Senegal Reassignment
NADOLSKI, Jan SA, Macedonia Reassignment
OFORI, Alexander DSA, Burundi Reassignment
PETERSON, Lee DSA, Somalia Reassignment
POMPEY, Andrew DSA, Kenya Reassignment
ROYSTER, Dwayne Team Asst, MENA Appointment (T)
SIDLAUSKAS, Vygintas DSA, Sri Lanka Reassignment
SOROKOVYI, Oleh DSA, Zimbabwe Reassignment
TABAREZ, Fernando FSCO, Afghanistan Reassignment
-15

UNDSSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
Staff
U N D S S H E A D Q U A R T E R S C O N T A C T S
|OFFICE OF THE USG | | UNSSSIP |
Under-Secretary-General
Peter Drennan
drennan@un.org
+1.917.367.3158
Assistant Secretary-General
Fadzai Gwaradzimba
gwaradzimba@un.org
+1.917.367.6962
Director
Mike Croll
croll@un.org
+1.212.963.4377
Deputy Director
OIC Africa Desk
Igor Mitrokhin
mitrokhin@un.org
Director
David Bongi
bongi@un.org
+1.917.367.9520
Chief, SSS NY
Mick Browne
browne2@un.org
+1.212.963.9211
Communication
Hélène Bray
bray@un.org
+1.212.963.4986
Chief FSS
Harriet Solloway
solloway@un.org
+1.212.963.3367
Stress Mgmt.
Moussa Ba
ba2@un.org
+1.917.367.4089
+1.212.963.9038 Chief of Unit
Training, a.i.
Compliance
Rodrigo V. Da Paixão
Enrique Oribe
Threat & Risk
Mohamed Ragaey
victordapaixao@un.org
oribe@un.org
+1.212.963.7770
+1.917.367.3319
ragaey@un.org
+1.917.367.6307
Conference Mgmt.
Information Mgmt
Viktoriya Tymoshenko
André Dehondt
Asia and Pacific
Pae Pae Wiki
Tymoshenko@un.org
dehondt@un.org
wiki@un.org
+1.917.367.5196
+1.212.963.9027
+1.917.367.3042
Protection Coord. Unit
Aviation
Europe & Americas
Phillip Mclnerney
Lisa Spencer
André Bouchard
Mclnerney@un.org
spencer@un.org
+1.212.963.6388
+1.917.367.4813
bouchard@un.org
+1.917.367.6327
MENA (a.i.)
Valentin Aldea
aldea@un.org
+1.917.367.8509
POSS
Ken Payumo
payumo@un.org
+1.917.367.9181
ComsCen
Karen Duncan
Duncank@un.org
+1.212.963.0046
Special Asst. to USG
Mahsa Jafari
jafari@un.org
+1.917.367.4820
Prog. Mgmt. Officer
Special Asst. to ASG
Laragh McAuley
mcauleyl@un.org
+1.212.963.3434
Prog. Mgmt. Officer
Margherita Zuin
zuinm@un.org
+1.917.367.5055
| REGIONAL OPERATIONS | | HQ SECURITY SAFETY SERVICES | | FIELD SUPPORT SERVICE |
Chief Project Officer
Paul Farrell
farrellp@un.org
+1.212.963.1525
|EXECUTIVE OFFICE |
Executive Officer
Menada Wind-Andersen
wind-andersen@un.org
+1.212.963.5500
POLICY COMPLIANCE
COORDINATION SERVICE
Chief, PCCS
Craig Harrison
harrisonc@un.org
+1.212.963.1525
Policy (a.i.)
Florence Poussin
poussin@un.org
+1.917.367.2980
Daniel Igartua
igartua@un.org
+1.212.963.6525
-16

UNDSS
YOUR SAFETY, YOUR SECURITY, OUR PRIORITY
PROTECTING PEOPLE WHO
WORK FOR A BETTER WORLD
O R G A N I S A T I O N A L C H A RT & IN-COUNTRY PRESENCE
Afghanistan, Albania, Algeria, Angola,Argentina, Armenia, Azerbaijan, Bangladesh, Belize, Bolivia, Bosnia
and Herzegovina, Botswana,
Brazil, Burkina Faso, Burundi, Cambodia, Cameroon, Central
African Republic, Chad,
China, Colombia, Comoros, Congo, Democratic Republic
of, Congo, Repub-
lic of, Cote d'Ivoire, Djibouti, Dominican
Republic, Ecua- dor, Egypt, El Salvador, Equatorial
Guinea, Er- itrea, Ethiopia, Falkland Islands
(Ma lvinas),
Fiji, Gabon, Gambia, Georgia,
Ghana,
Guatemala, Guinea, Guin-
USG FOR SAFETY
AND SECURITY
ea-Bissau, EXECUTIVE
Guyana, Honduras,
India,
OFFICE
I n d o n e s i a ,
Iran, Is- lamic Rep of,
Iraq, Is- rael, West
B a n k and Gaza,
Jamai-
ca, Jordan,
P O L I C Y ,
K a - F I E L D
zakhstan,
COMPLIANCE &
Ken-
SUPPORT
COORDINATION
ya, Kuwait,
SERVICE
Kyrgyz
S E R V I C E
Republic,
L a o People
Dem-
ocratic Republic,
Lebanon
North,
Lesotho,
DIVISION OF
Liberia,
DIVISION OF
HEADQUARTERS
Libya, Macedonia,
For-
REGIONAL
SECURITY
mer Yugoslav
Republic
OPERATIONS
& SAFETY
of, Madagascar,
Malawi, Ma-
SERVICES
laysia, Mali,
Mauritania,
Mexico, Mongolia,
Mo-
rocco, Mozambique,
M y a n -
mar, Namibia, Nepal,
Nicaragua,
Niger, Nigeria, Pakistan,
Panama, Papua
New Guinea, Peru, Philippines,
Philippines, Russian Feder-
ation, Rwanda, Samoa, Saudi
Arabia, Senegal, Kosovo, Serbia, Sierra Leone,
Solomon Islands, Somalia, South
Africa, South Sudan, Sri Lanka, Sudan, Darfur,
Swaziland, Syrian Arab Republic, Tajikistan,
Tanzania, United Republic of, Thailand, Timor Leste, Togo, Trinidad and Tobago, Tunisia, Turkey, Turkmen-
POLICY, PLANNING &
COMPLIANCE, EVALUATION
& MONITORING SECTION
EUROPE & AMERICAS
I N T E G
COORDINATION UNIT
ASIA & PACIFIC
M E N A
R A
T I O N
COMMUNICATION
A F R I C A
25
istan, Uganda, Ukraine, United Arab Emirates, United States, Uruguay, Uzbekistan, Venezuela, Viet Nam,
Yemen, Zambia, Zimbabwe
P R O J E C
T
FRONT OFFICE
P O S S
THREAT & RISK
ASSESSMENT SERVICE
COMMUNICATION CENTER
FINANCE
SSS NY
SSS for OaHs
Geneva-Nairobi-Vienna
SSS for RCs
HUMAN
Santiago-Beirut-Addis-Bangkok
SSS for TRIBUNALS
RESOURCES
Arusha-The Hague-Phnom Penh
PHYSICAL
SECURITY UNIT
DEVELOPMENT SECTION
STRESS MGMT UNIT
PROTECTION
TRAINING &
CRITICAL INCIDENT
COORDINATION UNIT
CRISIS MGMT INFO
SUPPORT SECTION
MANAGEMENT OFFICE
SSS CONFERENCE
SECURITY COORDINATION
AVIATION RISK
-17