MANAGERIAL INTELLIGENCE 1
A BLENDED LEARNING EXPERIENCE
(reinforced with Pre/Post Digital Learning Support)
2 nd – 3 rd December 2019, SINGAPORE
Cegos.com.sg
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Do you want to become more competent in your role by using proven guidelines, tools
and processes?
Do you want to optimise your performance and accelerate your development?
Do you want to know how to act in every situation?
Do you want to get better results by efficiently analysing the stakes and issues in each
situation?
Do you want to develop your social skills and build your emotional balance?
TARGET AUDIENCE:
Newly-appointed or first-time managers
Managers with several years’ experience
PRE-REQUISITES:
There are no pre-requisites for this
course
What will you be
getting out from the
2 day programme?
An immersive and interactive
learning session from the Learning
& Development Industry Leader
Focus on the added value of
your management role
Find out more about the type of
manager you are
Understand how to focus
individual and collective action
Solve management problems
successfully
Develop social skills and
maintain your emotional balance
LEARNING EXPERIENCE LEADER
Arnold Chan
Senior Master Trainer, Cegos Asia Pacific
Arnold Chan is an established international business process consultant, learning facilitator &
management event speaker.
With over 20 years of organization and business excellence critical experiences while working in global
organisations with a strong Pan Asian presence. Arnold led several strategic initiatives ranging from
business process improvements, talent management enhancements to merger & acquisition integrations in
this region. His career path has included management roles such as executive coach, talent developer,
global leadership trainer, HR relationship manager, learning & development specialist.
Driven by a strong passion for knowledge sharing, Arnold has been invited to present papers for
International conference organisers, tertiary institutions and the Asia Productivity Organisation among
others. He has written several papers on the practices of Talent Management, Learning Organisations and
Managing Knowledge Workers that are published in the APO Journals.
Arnold is also a senior judge for the prestigious Singapore HR Awards and an assessor for the People
Developer Standard. He received commendation for contributing to the national effort in developing the
first Talent Management WSQ accreditation programme for Human Capital Singapore.
As a CIPD certified trainer, he delivers the CHRP, CLDP and CHRBP progammes in the region.
His management exposures spans across industries. From the public to the private sector and from global
financial institutions to multinational corporations. Besides Singapore, he has developed executives and
leaders in Australia, Bahrain, China, Hong Kong, India, Indonesia, Korea, Malaysia and USA.
Core competences & specialisations
Consulting / Senior group facilitation – Regional consultant for MNCs and local corporates in strategy
management, project implementation and people / culture change.
National Asessor / Speaker – Appointed national assessor for Business Excellence, Innovation &
Quality Circle and People Developer Award. Speaks at regional conferences and writes paers on
knowledge worker and organisation learning.
Training – Innovation tools & techniques, Business process design & improvement. Project
management practices and implementation. Strengths based leadership and coaching for key leaders
and high potentials. Learning & development for the modern workplace. Talent management practices
and strategic business partnership.
Education
Master of Business Administration (MBA), International Business from University of South Australia
Post Grad Cert , IMC – Institute of Management Consultants (Singapore)
Bachelor of Business Administration (BBA), Business Administration and Management, General,
Distinction from Royal Melbourne Institute of Technology
LEARNING EXPERIENCE AGENDA
Learning Journey on
Knowledge
self-assessment
Introduction and
the first tools
Classroom training:
ongoing role-play exercises,
case studies, peer coaching,
individual action plan, etc
Cement knowledge
and practice
Progress
self-assessment
Pre-assessment
e-Learning
Classroom
training
e-Learning
Post-assessment
Two 30 minutes
e-learning modules
The management styles
- The different management
styles.
- The positive aspects of each
management style.
- Adapting management style to
circumstances: contextual
management.
Fostering and maintaining
motivation
- Understanding how motivation
works.
- Using the right motivational
levers.
- Delegating and motivating.
Two-day classroom training
1. Developing managerial
intelligence
- The Cegos model of
managerial intelligence
2. Mastering management
techniques
- Developing effective
behaviours
- Focusing individual and
collective action
- Mobilising individual and
collective energy
3. Developing your situational
skills
- Understanding the system
4. Developing your
relationship-building skills
- Implementing a
communication process with
your team
- Preparing for and leading a
team meeting
- Managing sensitive situations
- Managing your relationship
with your manager
5. Developing your emotional
skills
- Managing your emotions
- Managing your stress
Three 30 minutes
e-learning modules
The situational skills of the
manager
- Basic concepts in systemic
analysis.
- Analysing a situation or conflict
using a systemic
- approach.
- Handling all managerial
situations effectively.
The relational skills of the
manager
- Setting up the right
communication and information
tools.
- Taking team needs into account
for consistent
- communication.
- Preparing and conducting a
team meeting.
- Conducting an individual
interview.
- Managing sensitive situations.
The emotional skills of the
manager
- Understanding how emotions
work.
- Identifying and managing your
own feelings.
- Managing emotionally-charged
situations.
FEE STRUCTURE
The earlier you book, the more you save …
Early Bird
Before 25 th October 2019
Normal
After 25 th October 2019
SGD 1,000 SGD 1,200
Terms and Conditions:
The above fee is based on one participant.
A 50% advance payment has to be made in order to secure early bird fee.
Cegos Asia Pacific reserves the right to confirm the workshop subject to the
number of registered participants.
Singapore registered organisations are subjected to GST.
Confirmation will be provided no later than one month before workshop
commencement.
A certificate will be awarded upon completion.
To find out more about the workshop, please contact us:
learn@cegos.com.sg | +65 6827 5632
ABOUT CEGOS GROUP
The Cegos Group was founded in 1926 in France, and is one of the world leaders
in professional training for managers and their teams. We help develop over
250,000 managers internationally each year, with a turnover of over 220 million
Euros per annum.
We are Europe’s largest professional skills training organisation, and is one of the
major international players across the Asia Pacific region with our regional HQ
based in Singapore, and with operations in China and Hong Kong. A network of
region-wide partners ensures us to support learning and development anywhere, in
any language, consistent with a truly “Think Global, Learn Local” philosophy.
We provide a multi-mode approach to training and development through delivery
mechanisms ranging from face-to-face to blended learning and eLearning. The
content for all delivery methods comes ready-made across a range of professional
and personal development topics for leaders, managers and their teams, which can
be customised to suit a client’s environment or built to exacting specifications.
Cegos Asia Pacific is one of the leading digital transformation companies working in
the region today, enabling organisations everywhere to integrate and utilise
appropriate technologies driving greater human capital development, internal and
external communication and closer collaboration.
Copyright © Cegos Asia Pacific, 2019
All rights reserved. No part of this document may be reproduced, used or
transmitted in any form or by any means, electronic or mechanical,
including photocopy, recording, or any information storage and retrieval
system, without permission in writing from Cegos Asia Pacific.
Requests for permission to quote or use any part of the work should be
emailed to: derrick.tay@cegos.com.sg
Cegos Asia Pacific presents the material in this summary for
informational and future planning purposes only.
Cegos Asia Pacific Pte Ltd
152 Beach Road, Gateway East, Level 28, Singapore 189721
+65 6827 5632 learn@cegos.com.sg www.cegos.com.sg
/company/cegos-asia-pacific/
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