MANAGERIAL INTELLIGENCE 1
A BLENDED LEARNING EXPERIENCE
(reinforced with Pre/Post Digital Learning Support)
2 nd – 3 rd December 2019, SINGAPORE
Do you want to become more competent in your role by using proven guidelines, tools
Do you want to optimise your performance and accelerate your development?
Do you want to know how to act in every situation?
Do you want to get better results by efficiently analysing the stakes and issues in each
Do you want to develop your social skills and build your emotional balance?
Newly-appointed or first-time managers
Managers with several years’ experience
There are no pre-requisites for this
What will you be
getting out from the
2 day programme?
An immersive and interactive
learning session from the Learning
& Development Industry Leader
Focus on the added value of
your management role
Find out more about the type of
manager you are
Understand how to focus
individual and collective action
Solve management problems
Develop social skills and
maintain your emotional balance
LEARNING EXPERIENCE LEADER
Senior Master Trainer, Cegos Asia Pacific
Arnold Chan is an established international business process consultant, learning facilitator &
management event speaker.
With over 20 years of organization and business excellence critical experiences while working in global
organisations with a strong Pan Asian presence. Arnold led several strategic initiatives ranging from
business process improvements, talent management enhancements to merger & acquisition integrations in
this region. His career path has included management roles such as executive coach, talent developer,
global leadership trainer, HR relationship manager, learning & development specialist.
Driven by a strong passion for knowledge sharing, Arnold has been invited to present papers for
International conference organisers, tertiary institutions and the Asia Productivity Organisation among
others. He has written several papers on the practices of Talent Management, Learning Organisations and
Managing Knowledge Workers that are published in the APO Journals.
Arnold is also a senior judge for the prestigious Singapore HR Awards and an assessor for the People
Developer Standard. He received commendation for contributing to the national effort in developing the
first Talent Management WSQ accreditation programme for Human Capital Singapore.
As a CIPD certified trainer, he delivers the CHRP, CLDP and CHRBP progammes in the region.
His management exposures spans across industries. From the public to the private sector and from global
financial institutions to multinational corporations. Besides Singapore, he has developed executives and
leaders in Australia, Bahrain, China, Hong Kong, India, Indonesia, Korea, Malaysia and USA.
Core competences & specialisations
Consulting / Senior group facilitation – Regional consultant for MNCs and local corporates in strategy
management, project implementation and people / culture change.
National Asessor / Speaker – Appointed national assessor for Business Excellence, Innovation &
Quality Circle and People Developer Award. Speaks at regional conferences and writes paers on
knowledge worker and organisation learning.
Training – Innovation tools & techniques, Business process design & improvement. Project
management practices and implementation. Strengths based leadership and coaching for key leaders
and high potentials. Learning & development for the modern workplace. Talent management practices
and strategic business partnership.
Master of Business Administration (MBA), International Business from University of South Australia
Post Grad Cert , IMC – Institute of Management Consultants (Singapore)
Bachelor of Business Administration (BBA), Business Administration and Management, General,
Distinction from Royal Melbourne Institute of Technology
LEARNING EXPERIENCE AGENDA
Learning Journey on
the first tools
ongoing role-play exercises,
case studies, peer coaching,
individual action plan, etc
Two 30 minutes
The management styles
- The different management
- The positive aspects of each
- Adapting management style to
Fostering and maintaining
- Understanding how motivation
- Using the right motivational
- Delegating and motivating.
Two-day classroom training
1. Developing managerial
- The Cegos model of
2. Mastering management
- Developing effective
- Focusing individual and
- Mobilising individual and
3. Developing your situational
- Understanding the system
4. Developing your
- Implementing a
communication process with
- Preparing for and leading a
- Managing sensitive situations
- Managing your relationship
with your manager
5. Developing your emotional
- Managing your emotions
- Managing your stress
Three 30 minutes
The situational skills of the
- Basic concepts in systemic
- Analysing a situation or conflict
using a systemic
- Handling all managerial
The relational skills of the
- Setting up the right
communication and information
- Taking team needs into account
- Preparing and conducting a
- Conducting an individual
- Managing sensitive situations.
The emotional skills of the
- Understanding how emotions
- Identifying and managing your
- Managing emotionally-charged
The earlier you book, the more you save …
Before 25 th October 2019
After 25 th October 2019
SGD 1,000 SGD 1,200
Terms and Conditions:
The above fee is based on one participant.
A 50% advance payment has to be made in order to secure early bird fee.
Cegos Asia Pacific reserves the right to confirm the workshop subject to the
number of registered participants.
Singapore registered organisations are subjected to GST.
Confirmation will be provided no later than one month before workshop
A certificate will be awarded upon completion.
To find out more about the workshop, please contact us:
firstname.lastname@example.org | +65 6827 5632
ABOUT CEGOS GROUP
The Cegos Group was founded in 1926 in France, and is one of the world leaders
in professional training for managers and their teams. We help develop over
250,000 managers internationally each year, with a turnover of over 220 million
Euros per annum.
We are Europe’s largest professional skills training organisation, and is one of the
major international players across the Asia Pacific region with our regional HQ
based in Singapore, and with operations in China and Hong Kong. A network of
region-wide partners ensures us to support learning and development anywhere, in
any language, consistent with a truly “Think Global, Learn Local” philosophy.
We provide a multi-mode approach to training and development through delivery
mechanisms ranging from face-to-face to blended learning and eLearning. The
content for all delivery methods comes ready-made across a range of professional
and personal development topics for leaders, managers and their teams, which can
be customised to suit a client’s environment or built to exacting specifications.
Cegos Asia Pacific is one of the leading digital transformation companies working in
the region today, enabling organisations everywhere to integrate and utilise
appropriate technologies driving greater human capital development, internal and
external communication and closer collaboration.
Copyright © Cegos Asia Pacific, 2019
All rights reserved. No part of this document may be reproduced, used or
transmitted in any form or by any means, electronic or mechanical,
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system, without permission in writing from Cegos Asia Pacific.
Requests for permission to quote or use any part of the work should be
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Cegos Asia Pacific presents the material in this summary for
informational and future planning purposes only.
Cegos Asia Pacific Pte Ltd
152 Beach Road, Gateway East, Level 28, Singapore 189721
+65 6827 5632 firstname.lastname@example.org www.cegos.com.sg