MI1 workshop brochure




(reinforced with Pre/Post Digital Learning Support)

2 nd – 3 rd December 2019, SINGAPORE







Do you want to become more competent in your role by using proven guidelines, tools

and processes?

Do you want to optimise your performance and accelerate your development?

Do you want to know how to act in every situation?

Do you want to get better results by efficiently analysing the stakes and issues in each


Do you want to develop your social skills and build your emotional balance?


Newly-appointed or first-time managers

Managers with several years’ experience


There are no pre-requisites for this


What will you be

getting out from the

2 day programme?

An immersive and interactive

learning session from the Learning

& Development Industry Leader

Focus on the added value of

your management role

Find out more about the type of

manager you are

Understand how to focus

individual and collective action

Solve management problems


Develop social skills and

maintain your emotional balance


Arnold Chan

Senior Master Trainer, Cegos Asia Pacific

Arnold Chan is an established international business process consultant, learning facilitator &

management event speaker.

With over 20 years of organization and business excellence critical experiences while working in global

organisations with a strong Pan Asian presence. Arnold led several strategic initiatives ranging from

business process improvements, talent management enhancements to merger & acquisition integrations in

this region. His career path has included management roles such as executive coach, talent developer,

global leadership trainer, HR relationship manager, learning & development specialist.

Driven by a strong passion for knowledge sharing, Arnold has been invited to present papers for

International conference organisers, tertiary institutions and the Asia Productivity Organisation among

others. He has written several papers on the practices of Talent Management, Learning Organisations and

Managing Knowledge Workers that are published in the APO Journals.

Arnold is also a senior judge for the prestigious Singapore HR Awards and an assessor for the People

Developer Standard. He received commendation for contributing to the national effort in developing the

first Talent Management WSQ accreditation programme for Human Capital Singapore.

As a CIPD certified trainer, he delivers the CHRP, CLDP and CHRBP progammes in the region.

His management exposures spans across industries. From the public to the private sector and from global

financial institutions to multinational corporations. Besides Singapore, he has developed executives and

leaders in Australia, Bahrain, China, Hong Kong, India, Indonesia, Korea, Malaysia and USA.

Core competences & specialisations

Consulting / Senior group facilitation – Regional consultant for MNCs and local corporates in strategy

management, project implementation and people / culture change.

National Asessor / Speaker – Appointed national assessor for Business Excellence, Innovation &

Quality Circle and People Developer Award. Speaks at regional conferences and writes paers on

knowledge worker and organisation learning.

Training – Innovation tools & techniques, Business process design & improvement. Project

management practices and implementation. Strengths based leadership and coaching for key leaders

and high potentials. Learning & development for the modern workplace. Talent management practices

and strategic business partnership.


Master of Business Administration (MBA), International Business from University of South Australia

Post Grad Cert , IMC – Institute of Management Consultants (Singapore)

Bachelor of Business Administration (BBA), Business Administration and Management, General,

Distinction from Royal Melbourne Institute of Technology


Learning Journey on



Introduction and

the first tools

Classroom training:

ongoing role-play exercises,

case studies, peer coaching,

individual action plan, etc

Cement knowledge

and practice









Two 30 minutes

e-learning modules

The management styles

- The different management


- The positive aspects of each

management style.

- Adapting management style to

circumstances: contextual


Fostering and maintaining


- Understanding how motivation


- Using the right motivational


- Delegating and motivating.

Two-day classroom training

1. Developing managerial


- The Cegos model of

managerial intelligence

2. Mastering management


- Developing effective


- Focusing individual and

collective action

- Mobilising individual and

collective energy

3. Developing your situational


- Understanding the system

4. Developing your

relationship-building skills

- Implementing a

communication process with

your team

- Preparing for and leading a

team meeting

- Managing sensitive situations

- Managing your relationship

with your manager

5. Developing your emotional


- Managing your emotions

- Managing your stress

Three 30 minutes

e-learning modules

The situational skills of the


- Basic concepts in systemic


- Analysing a situation or conflict

using a systemic

- approach.

- Handling all managerial

situations effectively.

The relational skills of the


- Setting up the right

communication and information


- Taking team needs into account

for consistent

- communication.

- Preparing and conducting a

team meeting.

- Conducting an individual


- Managing sensitive situations.

The emotional skills of the


- Understanding how emotions


- Identifying and managing your

own feelings.

- Managing emotionally-charged



The earlier you book, the more you save …

Early Bird

Before 25 th October 2019


After 25 th October 2019

SGD 1,000 SGD 1,200

Terms and Conditions:

The above fee is based on one participant.

A 50% advance payment has to be made in order to secure early bird fee.

Cegos Asia Pacific reserves the right to confirm the workshop subject to the

number of registered participants.

Singapore registered organisations are subjected to GST.

Confirmation will be provided no later than one month before workshop


A certificate will be awarded upon completion.

To find out more about the workshop, please contact us:

learn@cegos.com.sg | +65 6827 5632


The Cegos Group was founded in 1926 in France, and is one of the world leaders

in professional training for managers and their teams. We help develop over

250,000 managers internationally each year, with a turnover of over 220 million

Euros per annum.

We are Europe’s largest professional skills training organisation, and is one of the

major international players across the Asia Pacific region with our regional HQ

based in Singapore, and with operations in China and Hong Kong. A network of

region-wide partners ensures us to support learning and development anywhere, in

any language, consistent with a truly “Think Global, Learn Local” philosophy.

We provide a multi-mode approach to training and development through delivery

mechanisms ranging from face-to-face to blended learning and eLearning. The

content for all delivery methods comes ready-made across a range of professional

and personal development topics for leaders, managers and their teams, which can

be customised to suit a client’s environment or built to exacting specifications.

Cegos Asia Pacific is one of the leading digital transformation companies working in

the region today, enabling organisations everywhere to integrate and utilise

appropriate technologies driving greater human capital development, internal and

external communication and closer collaboration.

Copyright © Cegos Asia Pacific, 2019

All rights reserved. No part of this document may be reproduced, used or

transmitted in any form or by any means, electronic or mechanical,

including photocopy, recording, or any information storage and retrieval

system, without permission in writing from Cegos Asia Pacific.

Requests for permission to quote or use any part of the work should be

emailed to: derrick.tay@cegos.com.sg

Cegos Asia Pacific presents the material in this summary for

informational and future planning purposes only.

Cegos Asia Pacific Pte Ltd

152 Beach Road, Gateway East, Level 28, Singapore 189721

+65 6827 5632 learn@cegos.com.sg www.cegos.com.sg


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