Up and Running at Koloa Substation - Kauai Island Utility Cooperative

3-Time Award-Winning
December 2011
Battery Storage:
Up and Running
at Koloa Substation

2339 Wiliko Street, Lihue
EXQUISITE 3 bed/2.5 bath Home in the Pikake
Golf Course subdivision, custom built with High
End Features. Construction to be completed by the
end of Dec. 2011. Vaulted Ceilings; Marble &
Granite Countertops; 24x24 Travertine Stone
Flooring; Gourmet Kitchen & Much more. Call:
Karen Agudong(R) 652-0677.
KamĀmalu Condominiums in
Lihue
Beautiful, Brand New 2 Bedroom, 2 Full Bath
condominiums! No restrictions on resale.
Opportunity available now for Owner occupants or
Investors! Very spacious floor plan with wonderful
features. Solar Hot Water! Pets Allowed. 1 interior
unit left at $189,000(fs)! End Units available for
$242,000(fs). Call: Aloha Island Properties
246-0334 or Karen Agudong(R) 652-0677.
6226 Kala Kea Place, Wailua
Homesteads
Beautiful 3/4 acre lot with a variety of fruit trees
and a beautiful mix of tropical flowers. Gorgeous
area with beautiful mountain views. $240,000(fs).
Call: Karen Agudong(R) 652-0677 or Kay
Leonard(RA) 634-8697
Aloha Island Properties
EXCEEDING YOUR EXPECTATIONS
(808) 246-0334
Beautiful Pikake Lots in Lihue
#1669 - Spacious 11,307 sf corner lot slightly
elevated enhancing views. $299,900(fs)
#1739 - Golf Course, Lake & Mountain Views.
11,513 sf. $249,000(fs)
#1726 - Level, corner lot toward the back of
Pikake. Gorgeous Mtn. views. $260,000(fs)
#1727 - 14,335 sq ft allows guest house. Golf
course, lake & mtn. views. $319,000(fs)
#1614 - 12,195 sf. Size allows for guest house.
Golf Course frontage on Wiliko.
$267,000(fs). Call: Karen Agudong(R)
652-0677 for information on Pikake
Subdivision.
7075-A Kaholalele Place,
Wailua Homesteads
Charming home on a very spacious 14,636 sf lot
in the beautiful Wailua Homesteads. Solar
heating. Outdoor shower. The lot is completely
fenced. Beautiful mountain views and a great
neighborhood. $429,000(fs). Call: Karen
Agudong(R) 652-0677
4326 Kauila Street, Lihue
Gorgeous 3 bed, 2.5 bath custom home in the
Pikake Subvdivision. 2430 sf of living area. Very
energy efficient, high quality home with custom
features throughout including DeWils mahogany
cabinets, Vaulted ceilings; Granite & Marble
Countertops and much more! A must See!
$749,999(fs). Call: Charlotte Barefoot(R) 651-4627
2315 Wiliko Street, Lihue
3 bed, 2.5 bath single story Custom home in
Pikake Subdivision. Quality construction,
breathtaking views of Haupu mountain range and
an inviting floor plan make this home a must see.
Maru Laminate Floors, Dewils Cabinets, Granite
Countertops & much more. $759,000(fs). Call:
Crystel Chong Tim(RA) 635-3484.
4-436 Kuhio Hwy., Kapaa
Very well maintained 3 bed, 2 bath home located
near the Coconut Marketplace in Kapaa. Very
convenient location! Owner pride is evident the
moment you walk through the door. Beautifully
renovated within the last few years. $389,000(fs).
Call: Karen Agudong(R) 652-0677
5166 Kaehulua Road, Kapaa
Private Hilltop location with 3 acres and Gorgeous
Mountain Views. Property consists of 2 Homes.
Main home is 5 bedrooms, 4 baths with
approximately 2,794 s.f. of living area. Second
house is a 1 bedroom, 2 Bath Additional Dwelling
Unit. Sold AS-IS. $499,000(fs). Priced with
Needed Repairs in mind. Call: Kay Leonard(RA)
634-8697.
Aloha Island Properties • 3-3359 Kuhio Highway, Lihue, HI 96766
808-246-0334 • fax: 808-246-0771 • www.alohaisland.com • email: karen@alohaisland.com

Table of Contents
Light Up A Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
A Picture’s Worth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
The Truth About CFLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
PUC Moving Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
KIUC to Develop Kaua‘i’s Largest Solar Project . . . . . . . . . . . . . . .8
Battery Storage System Up and Running . . . . . . . . . . . . . . . . . . .10
Let’s Get This Party Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
KIUC’s Ninth Annual Membership Meeting . . . . . . . . . . . . . . . . .14
Cooperative Celebration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
A Matter of PRINCIPLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
KIUC Honored for Community Service by the Contractors
Association of Kaua‘i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
A Good Headwind: Shearwaters Released at Lydgate Park . . . .22
Tariff Rule No. 16 Interruption of Service . . . . . . . . . . . . . . . . . .24
Democratic Member Control, 2012 Board Election . . . . . . . . . .25
A Message from the Chairman . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Board Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
New Member Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
2012 Calendar of Student Art Winners . . . . . . . . . . . . . . . . . . . . .49
NRECA Youth Tour 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Co­op Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Statement of Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Simple Pleasures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Parting Shot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Powerlines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
KIUC Senior Electrical Engineer John Cox with the newly installed
battery storage system­­the largest utility­owned battery project
in the state. Photo by Shelley Paik.
EDITOR
Anne Barnes
ASSISTANT EDITORS
Maile Moriguchi
Shelley Paik
Pam Blair
CONTRIBUTING WRITERS
Anne Barnes
David BIssell
Pam Blair
Paul Daniels
Karissa Jonas
Maile Moriguchi
Shelley Paik
Teofilo “Phil” Tacbian
Kathryn Williams
Only active KIUC members will be mailed KIUC Currents. KIUC Currents can
be found online at www.kiuc.coop under Member Information and Currents on
the website.
KIUC is an equal opportunity provider and employer.

4 KIUC CURRENTS
ENERGY SERVICES
Light Up A Life
The Power to Provide
KIUC partners with the Kaua‘i Food Bank to
build awareness about hunger on Kaua‘i and to
encourage food donations for families on the
island. KIUC wants to help Light Up A Life of those
in need by collecting food and providing highquality,
energy­saving light bulbs to help with
members’ energy­efficiency efforts.
KIUC is again partnering with the Kaua‘i Food
Bank by becoming a drop­off center. Through
December, KIUC will accept food donations—
including tuna, pasta, rice, canned meat and
canned vegetables—at the main KIUC office in
Līhu‘e, located at 4463 Pahe‘e St.
About 300 members visit the KIUC offices daily
to conduct utility business. If only a small number
of those bring a food donation with them, it will
make a tremendous difference. The food donation
can be made at the main KIUC lobby Mondays
through Fridays, 7:30 a.m. to 4:30 p.m.
The Light Up A Life program will provide two
free compact fluorescent light bulbs for a
minimum $5 food donation made at the KIUC
office in Līhu‘e. The bulbs are high quality and
each can replace a standard 75­watt incandescent
bulb. In a typical home, this bulb will save about
$50 a year in electric costs.
“These are tough economic times,” said KIUC
Member Services Manager Barbara Nagamine.
“And KIUC wants to help get food to those who
need it the most. We are hoping the community
can help accomplish that.”

By Paul Daniels
A Picture’s Worth...
As we end 2011 and look forward to 2012, I’d
like to feature two local businesses: The Wine
Shop and Koloa Deli. Sort of a two for the price of
one! Actually, with the help of John Hodges (JCH
Hawai‘i Lighting), these two businesses took
simultaneous steps to become more energy
efficient by installing energy­efficient LED track
lighting technology.
From my perspective, the connection with
these two businesses doesn’t end with the
lighting. They are neighbors, located in the same
building (directly across from the Koloa Post
Office) and you might say they complement each
other, in their service.
First we have the Koloa Deli, an Italian­style deli
an assortment of fresh baked breads, with
assorted meats and cheeses to make delicious
sandwiches, and salads to choose from. Pictured
at the deli, from left, Dee Morris, Ron Magrin
(owner), Jimbo (friend behind the counter) and
manager Lea Tarigawa. Although Ron owns Valley
Building Enterprises (a construction business), his
longtime love for things Italian, stems from his
grandparents and great­grandparents who
immigrated to the United States, having come
through Ellis Island (Statue of Liberty) New York.
Ron learned by watching his grandparents create
delectable food, and that is what led him to open
his deli a year and a half ago. They service local
lunch go’ers and visitors looking for that special
something to eat as they travel the island.
Second The Wine Shop, a well­stocked wine and
spirits shop and winner of the 10th annual Best of
Kaua‘i by readers of the Garden Island newspaper. Opened five years ago by owners Ellen and Dan
O’Connell (Dano), this wine, gifts and gourmet outlet is an incredible place to visit for those with a
discerning palette. With more than 20 years in the hospitality industry, The Wine Shop seemed to be
the perfect transition for Ellen and Dan. As I visited with Ellen, she was just completing a beautiful gift
basket, another feature of their services. (A side note: If you have a hard time reading wine labels, Dan
is the only authorized dealer on Kaua‘i for “Clic” reading glasses.)
Thank you to Ron Magrin at Koloa Deli and Ellen and Dan O’Connell at The Wine Shop for helping
Kaua‘i become more energy efficient.
As I first mentioned about being complementing businesses: to you love­birds, for that next
romantic picnic to the beach at sunset, or to the mountains of Koke’e, take along a delicious lunch from
Koloa Deli, then walk 20 feet to The Wine Shop, for that perfect wine pairing. And if your romance
progresses to the next level, The Wine Shop can provide you with a marriage license. How’s that for
service!
If you have a
business, large or
small, and want to
participate in the
Commercial Energy
Wise Program, call
Paul Daniels at
246.8275.
DECEMBER 2011 5

The Truth About CFLs
Dispelling common myths about compact fluorescents
6 KIUC CURRENTS
Don’t let CFL myths keep you from saving
money on lighting your home. A variety of CFL
bulbs are available to meet your home’s needs.
Just be sure to buy the right one for each fixture.
CFLs cannot be used in three­way fixtures.
Several manufacturers have developed three­way
CFLs that provide performance equivalent to threeway
incandescent lamps and operate in standard
three­way sockets. Three­way CFLs are offered in a
variety of wattage and light output combinations. A
12/23/29­watt CFL is equivalent to a 50/100/150watt
incandescent. A 14/19/32­watt CFL is equivalent
to a 40/75/150­watt incandescent.
Dimmable CFLs do not work with
standard line dimmers.
Not all dimmable CFLs are compatible with all
dimmers, and they have different dimming ranges:
some from 100 percent to 10 percent and some from
90 percent to 30 percent. Incandescent lamps
frequently are dimmed with standard rotary, slide or
touch electronic line dimmers. Dimmable CFLs that
specify “true dimmability” are most likely to be
compatible with rotary or programmable dimmers.
Dimmable CFLs are hard to find.
Dimmable CFLs are becoming more available as
incandescent bulbs are phased out, though in smaller
inventories than nondimmable CFLs. They will bring
new options, such as incorporating the dimming
control directly in the CFL base, eliminating the need
for a three­way socket or wall­mounted dimmer.
CFLs do not last as long as advertised.
The lifespan of a CFL is affected by its use. If
installed properly, it offers energy savings and longer
life than incandescent lamps. To avoid cracking the
CFL glass, hold the bulb by its plastic base when
screwing it into a lamp socket. Installing CFLs in
fixtures not rated for its use likely will shorten the
lamp’s life. Read packaging to determine suitability for
the intended use. Switching on a CFL more frequently
than its recommended average can shorten its life.
Consumers who use CFLs with occupancy sensors
should buy CFLs with the longest life rating.
CFLs cause an annoying flicker.
All lamps exhibit power frequency and line voltage
flicker. Power frequency flicker is more noticeable in
incandescent lamps; CFLs operate at a frequency
several thousand times higher, causing no problem
for consumers. Line voltage flicker—caused by large
inductive loads, such as when furnace motors are
connected to the same electrical circuit—may or may
not cause CFLs to flicker. Not all CFLs have the same
sensitivity or show an observable flicker in the same
way. Everyone has different eye sensitivities. Some
may notice it, while others do not. If a CFL flickers, try
another brand.
CFLs are too expensive, and savings in
energy costs are outweighed by disposal
costs.
The cost of CFLs has come down significantly as
higher consumer demand has driven increased
production. New, more appealing lamp designs,
consumer education, low energy consumption and
increased retail access to a widening variety of CFL
products has increased demand and the number of
manufacturers. Today, CFLs contain only trace
amounts of mercury, usually less than that found in a
can of tuna. But it is still important to properly
dispose of used or damaged CFLs. Find safe disposal
avenues through waste management haulers and
retailers, who often provide free disposal.
CFLs do not fit in fans or candelabras.
Manufacturers have developed CFL products of
various wattages and designs that can be screwed
directly into fans, candelabras, chandeliers and wall
sconces. Typically, lamps in fans and candelabras are
highly visible and consumers value the aesthetics of
the lamp. Manufacturers now offer designs such as
frosted glass, “flame” lamps, curled lamp tips and
traditional incandescent shape.
To learn more about lighting changes in 2012 and
beyond, visit www.energysavers.gov/lighting.
Source: NRECA

At the end of September, the Hawai‘i Public
Utilities Commission accepted KIUC’s smart grid
demonstration project. The KIUC project, which
was filed in October 2010, got an “all clear” from
both the Consumer Advocate and Hawai‘i PUC
commissioners.
“The project is transformative for the island of
Kaua‘i,” the PUC said. “The commission also
recognizes the additional benefits gained through
access to study results from a wide range of
national project participants through NRECA.”
While acknowledging there are long­term
uncertainties to the project, the Consumer
Advocate gave its approval.
The KIUC project will span five years. Installation
of about 33,000 smart meters is expected to begin
in early 2012, and last for two years. The final
three years will be used for data gathering and
analysis.
KIUC began its community outreach for the
project as early as 2009, using bill inserts,
magazine articles, online information and more.
In 2011, even before the project was approved,
the co­op held quarterly meetings to discuss the
project with members, explaining the expected
benefits for consumers: greater accuracy, fewer
estimated bills, no meter readers on the property,
billing date flexibility, a way to monitor energy
consumption, improved power quality, faster
outage restoration and potential energy­efficiency
savings for members.
According to the PUC decision and order, the new
infrastructure will allow the co­op to conduct remote
meter readings, detect outages at the household
level, demonstrate the effectiveness of load control
and demand response systems, and allow the utility
to evaluate alternate rate designs.
By Anne Barnes
COOPERATIVE TECHNOLOGY
PUC Approval for Moving Ahead
Upgrading our electrical grid with smart meters and
related technology can make our system more efficient
and help integrate new smart appliances, electric cars,
and other new and evolving technologies over the coming
years. We are a small island grid.
DECEMBER 2011 7

8 KIUC CURRENTS
By Anne Barnes
KIUC to Develop Kaua‘i’s
Largest Solar Project
KIUC is pursuing the development of an
approximately 10­megawatt photovoltaic project.
Upon completion, the project will be the largest PV
facility in Hawai‘i and the largest on the island of
Kaua‘i by almost two times.
The cooperative immediately will begin efforts to
obtain approval from the U.S. Department of
Agriculture’s Rural Utilities Service to reallocate up to
$68 million of previously approved loan funds to
construct an integrated PV and battery energy
storage system on Kaua‘i. The funds originally were
approved for a 10­megawatt combustion turbine
generator often referred to as “Gen X” or “CT2.”
To qualify for federal tax incentives under the
stimulus bill and Hawai‘i state tax incentives, KIUC’s
board of directors approved formation of a new
for­profit subsidiary, KIUC Renewable Solutions One
LLC. The for­profit subsidiary is necessary because as
a tax­exempt cooperative, KIUC does not qualify for
the federal or state incentives. KIUC expects up to 50
percent of the cost of the PV portion of the facility to
be paid for by the incentives. The subsidiary
company will be 100­percent owned and controlled
by the cooperative.
“KIUC is following a model employed by other
electric cooperatives, to use a subsidiary to qualify for
tax incentives only available to for­profit companies”
said KIUC president David Bissell. " We will combine
the tax credits, our own low­cost financing, and the
declining cost of solar photovoltaic systems to
produce energy at significantly less than the cost of
power generated from oil. The cost for a KIUC­owned
PV facility will also be lower than the recently signed
power purchase agreement contracts due to our
lower overall cost of capital.”
A majority of KIUC’s generation today still comes
from fossil fuels, but the co­op has actively
expanded its portfolio of renewable technologies.
KIUC now has 17 megawatts of PV and biomassfired
generation projects under power purchase
agreements. About 35 megawatts of low­impact
hydropower projects are being studied, but KIUC
has not determined whether additional clean,
renewable hydropower can be feasibly developed
on Kaua‘i.
A request for proposal to contractors to build the
PV facility was released this week. “We are on a very
short timeline to qualify for the federal incentives,”
said Brad Rockwell, KIUC manager of production.
“With this facility we would have about 20
megawatts of solar on our system, and that is why
we are integrating the battery energy storage system
to handle that level of intermittent resource and still
have excellent reliability.
KIUC would have more solar PV concentration
than any utility in the U.S. if this project can be
successfully developed.”
“The benefits are significant,” said KIUC board
Chairman Phil Tacbian. “By using the RUS approved
funds for solar development, the cooperative
effectively shelves the combustion turbine plant and
moves closer to giving our members the clean,
renewable energy they have asked for.”
The combustion turbine originally was to be fueled
by renewable biodiesel, but that technology has not
developed quickly enough to realistically use the RUS
funds in the approved timeframe. A biomass­fired
boiler at the Port Allen Generating Station was
studied earlier this year, but its cost appeared less
attractive than a PV facility, according to KIUC’s
engineering analysis.
“With wind power not feasible due to endangered
species concerns, combining solar PV with the
battery energy storage system moves us closer to the
board’s strategic goal of 50 percent renewable by
2023," added Tacbian. "If we are able to develop
additional low­impact, clean hydropower later this
decade, we will get there ahead of schedule.”

Get
Smart
About The
Smart Grid
Learn the facts about this new technology
Informational meetings will be held on February 9, 2012,
and April 12, 2012, from 6 p.m. to 7 p.m. in
KIUC’s Main Conference Room
4463 Pahe‘e Street, Suite 1
Līhu‘e, Hawai‘i 96766-2000
Learn more about the smart grid at
www.kiucrenewablesolutions.coop Scan this code
KIUC is an equal opportunity provider and employer.
Live blogging of this event at
www.kiucrenewablesolutions.coop
www.kiucrenewablesoluons.coop
with your
smart phone
and a QRreader
applicaon
to access this
website.
DECEMBER 2011 9

Xtreme Power’s dynamic
power resources after
installion at the
Koloa Substation.
10 KIUC CURRENTS
By Anne Barnes
Battery Storage System Up and Running
KIUC signed a contract on January 10, 2011, with Xtreme Power Inc.
to purchase a 1.5­megawatt utility­scale battery storage system.
Xtreme Power’s dynamic power resources was installed, blessed and
placed in operation in the fourth quarter of this year at the Koloa
Substation.
As reported earlier this year, this storage system
will help mitigate the effects of a 3­megawatt
photovoltaic project, which also will feed into
Koloa. In support of KIUC’s commitment to
incorporate greater amounts of renewable energy,
KIUC management and staff sought solutions to
effectively integrate large, intermittent generation
resources into its system, as necessary, to remain
consistent with the co­op’s strategic goals and
initiatives.
KIUC has distinctive challenges with regards to
stability. Solar systems are subject to output
unevenness due to factors such as clouds passing
over an installation.
The addition of the battery storage system will
allow KIUC to smooth the power output from PV
projects by providing real and reactive power,
compensating for sudden output fluctuations in a
matter of milliseconds. That will allow for a more
predictable flow of power from the PV system to

Photos by Shelley Paik
KIUC’s electrical grid, and will give KIUC the ability
to respond to other system events, such as loss of
generation and system faults.
KIUC staff is analyzing the effects and benefits
of expanding storage in the future.
Battery storage answers the call for KIUC on
many levels, aside from frequency regulation. It
serves as emergency backup power and reduces
the need for hard­to­site transmission
infrastructure.
As KIUC moves forward with its Kaua‘i Smart
Grid Initiative, battery storage will play an
important role.
Photos right from the top: Senior System Planner Cory Gokan
shows the plans for the battery before the pad was poured.
KIUC construction crews pour the concrete pad that will hold
the storage system. The Kaua‘i Commercial truck delivers the
battery to the Koloa substation for installation.
Some renewables pose
challenges to grid stability, so
groundbreaking energy storage
and grid support systems are
crucial to additional integration
of renewable energy.
DECEMBER 2011 11

12 KIUC CURRENTS
Photos By Shelley Paik and Maile Moriguchi
Let’s Get This
Party Started!
Mike’s Mushrooms
Arrabiata
For the Sauce
Oil/butter – coat pan
Splash of red wine to deglaze the pan
Add 1 cup chopped onions
5 cloves garlic
2 cans crushed tomatoes
1 tablespoon tomato paste
Crushed red pepper to taste
Another splash of red wine
Salt and pepper to taste
In a separate skillet, brown 1 pound ground beef, veal, pork
or a combination of all. Set aside. Blanche the mushrooms in
plenty of butter and olive oil. Mix it all together. Serve hot
with crusty bread and extra sauce on the side.
Buon Appetito!
Marinated Mushrooms
2 tablespoons olive oil
1 tablespoon butter
2 cups button mushrooms, fresh or canned
Salt
Pepper
About 3 tablespoons champagne vinegar (a couple of times
around the pan)
3 cloves garlic,sliced
One half sweet onion, chopped
Heat oil and butter. Blanche mushrooms for about 5
minutes. Add garlic and onion, toss around for about 5 more
minutes. Splash vinegar around edges of pan. Add pepper and
salt to taste. Hold overnight in a tight container or serve right
away. Can be reheated or served cold. Serve with crusty
bread.

California No-Crust
Quiche and Then Some
1 cup fresh mushrooms, chopped
½ cup celery, finely chopped
½ cup green onions, finely chopped
2 tablespoons margarine
6 eggs
1 ½ cup milk
1 box frozen spinach
1 box broccoli
¼ cup all­purpose flour
1 teaspoon seasoned salt
1 teaspoon paprika
⅛ teaspoon Tabasco sauce
1 cup cooked ham, chopped
1 cup Swiss cheese, shredded
1 cup cheddar cheese, shredded
Saute mushrooms, celery and onions in margarine until
limp. Set aside. Cook frozen vegetables as directed. Add
vegetables to sauteed mixture and mix together. Set aside.
Beat eggs in a bowl. Add milk, flour and seasoning. Beat well.
Stir in ham, cheese and sauteed vegetables. Cover and chill if
making ahead. To bake: Stir well and turn into a buttered
quiche dish or deep pie pan. Bake at 350 degrees for 50 to 55
minutes, or until center is firm. Remove from oven. Let stand
10 minutes.
Portuguese Sausage
Shrimp
1 pound shrimp
1 Portuguese sausage, sliced ¼­inch thick
1 package skewer sticks
1 cube of butter
2 cloves garlic, minced
Peel and devein shrimp. Wrap shrimp around sliced
Portuguese sausage and place on skewers.
Butter mixture:
Melt butter and garlic in a saucepan over low heat.
Place shrimp skewers on the grill and brush with butter
mixture. Continue grilling both sides. Occasionally brush with
butter mixture until shrimp is cooked through.
Chicken Cranberry
Avocado Wafers
1 box wafer crackers
1 can chicken
1 can cranberry sauce with berries
1 ripe avocado, sliced
¼ cup mayonnaise
Ground pepper
Salt
Open and drain the can of chicken. Place chicken in a bowl
and combine with mayonnaise. Add salt and ground pepper to
taste. Place the chicken mixture on the wafer with a slice of
avocado and a drop of cranberry sauce. Serve.
Lumpia
2 pounds ground pork
1 bag chop suey mix
1 salted turnip, chopped
1 can water chestnuts, chopped
1 package lumpia wrappers
2 cups cooking oil
Brown pork in a large pan. Add turnips, water chestnuts and
chop suey mix. Simmer for 10 minutes.
Wrapping the lumpia:
Place lumpia wrapper on a plate or cutting board. Place two
spoonfuls of pork mixture in a line toward one side of the
lumpia wrapper. From the mixture side, begin rolling about an
inch and fold sides in, then continue rolling. Dampen the
edges of the lumpia with water to keep the ends tight.
In a large skillet, heat the oil and deep fry lumpia until
golden brown.
DECEMBER 2011 13

KIUC IN THE COMMUNITY
KIUC’s Ninth Annual
Membership Meeting
KIUC’s Renewable Portfolio
14 KIUC CURRENTS
By Anne Barnes
Photos by Shelley Paik

KIUC’s program to generate at least 50 percent
of its energy from renewable resources such as
biomass, hydroelectricity and photovoltaics (solar)
by 2023 is driven by our members’ demand to
manage the cost of energy, reduce dependence on
imported oil and increase the amount of energy
generated from Kaua‘i’s own resources.
So states KIUC’s 2010 annual report. The theme
referred to the co­op’s efforts to give our
members the clean, renewable energy they have
asked for by growing our portfolio of renewable
projects and helping members understand that
both board and management are working
proactively to balance environmental concerns
with a continuing need to deliver reliable power
by working toward a mix of generation resources.
About 400 members attended the annual
meeting Sunday, September 25, with several
arriving early to claim 5­pound bags of rice—the
door prize for the first 300 attendees. In addition
to the rice, all members received a recycled
ChicoBag and a copy of the 2010 annual report. A
dinner of chili and rice, fried chicken, green salad
and dessert from Pupus Etc. in Hanapepe was
served by co­op employees and ‘ohana before the
meeting. Entertainment was provided by Kalaheo
School’s Sunshine Express—the group that has
been entertaining at KIUC’s annual meetings since
its first meeting of the membership in November
of 2002!
Kalaheo School’s Sunshine Express has been entertaining at KIUC’s annual meetings since its first in November of 2002.
Board Member, Alan Smith
prepares for his report
during the business
meeting.
DECEMBER 2011 15

Chief of Operations
Mike Yamane and
Production’s Russ Santiago
man the smart grid
Information table.
16 KIUC CURRENTS
The business portion of the meeting began at
4:30 and included a report from board Chairman
Phil Tacbian, committee reports from board
members, a report from President and CEO David
Bissell and a financial report from new Vice
President and CFO Karissa Jonas.
Chairman Tacbian welcomed members,
recognized outgoing President Randy Hee,
introduced David Bissell as president and CEO,
Karissa Jonas as CFO and Michael Yamane as chief
of operations. He briefly discussed the board
approval of KIUC’s Habitat Conservation Plan and
the special election triggered by a member
petition earlier this year. Other activities of the
board were covered by the respective committee
chairs.
The president’s report included selected
highlights from 2010, including the five­year
collective bargaining agreement reached with
IBEW; KIUC’s first­ever rate case approval; 4
megawatts of photovoltaic purchased power
agreement signed, with 1 MW in service; and the
settlement agreement reached with the U.S.
Department of Justice on endangered and
threatened species.
Bissell also provided an overview of 2011 to
date, including a 6.7­MW firm biomass PPA signed
with Green Energy Team; the hydropower
assessment under way, discussing both member
support for continuation of the assessment and
continued stakeholder and member outreach; a
signed 6 MW A&B PV PPA and additional 10 MW
of PV under PPA and 20 MW more under
development or negotiation. He also noted the
first battery energy storage system (currently in
operation), and plans for purchase of two
additional 1.5­MW batteries.

Bissell completed his report with a focus on
2012, beginning with continued hydropower
assessment, smart meter installation, integration
of PV and continued endangered species
mitigation support. He closed with a promise to
continue strenuous community outreach.
After a financial report from CFO Karissa Jonas
(available at www.kiuc.coop), the floor was
opened for questions.
When rural electric utilities were first formed in
the 1930s, there often were many miles between
homes and electrical lines. When annual meetings
were held, some members traveled long distances
to take part. It often was the first time in months
they had seen some of their distant neighbors.
In the co­op tradition of the past 70­plus years,
neighbors joined neighbors and KIUC board,
management and staff to enjoy a late afternoon of
food, fun and information. All helped to create an
annual meeting that was more than just a
presentation of numbers and forecasts, but a
discussion of how we look forward to our next 10
years—to another decade of learning, sharing and
moving ahead with an emphasis on attention to
members, workforce excellence, diverse energy
solutions, reliability and financial stability.
The Okayamas make it a family affair. From left, Kelli, husband
Dean, Lynda­­who is in accounting at KIUC­­and Jared.
Paul Daniels from Energy
Services mans the CFL
table, where he shares
information with board
member emeritus,
Judge Al Laureta.
DECEMBER 2011 17

Cooperative Celebration
2012 designated “International Year of Cooperatives”
2012
International
Year of
Cooperatives
18 KIUC CURRENTS
Electric cooperatives and other members of the
co­op family take center stage globally in 2012,
designated the International Year of Cooperatives.
The celebration begins in October when U.S.
cooperatives traditionally celebrate National
Cooperative Month. The International Year of
Cooperatives’ theme, “Cooperative Enterprises
Build a Better World,” resonates with co­ops in
the electric, banking, food, retail, housing, and
marketing arenas.
“We’re surrounded by a diverse mix of
cooperatives,” states Glenn English, CEO of the
National Rural Electric Cooperative Association,
the national service organization for more than
900 not­for­profit electric cooperatives and public
power districts. “No matter what kind of co­op
you belong to, two things are clear: We put
people first, and we are innovators. By getting
neighbors and communities to work together,
co­op members build a better world.”
What are Co­ops?
Cooperatives are a global network of
independent, local businesses owned by those
they serve.
“We share a common set of business principles
and values like self­help and democracy,” explains
English. “Each co­op exists to meet the needs of
its members.”
According to the Washington, D.C.­based
National Cooperative Business Association, more
than 29,200 cooperatives nationally employ 2
million Americans. One in every four Americans is
a co­op member, but the scope of the cooperative
network doesn’t stop at the border.
“Co­ops are a major economic force in
industrialized countries and provide a powerful
business model for developing nations,” notes
Paul Hazen, NCBA president and CEO.
More than 1 billion co­op members exist
worldwide, and co­ops generate 100 million jobs
globally. Cooperatives strive for sustainable
development of communities through memberdriven
policies, with co­op leaders elected by
members.

“As a member, you have a voice in how your coop
operates. That keeps the co­op’s focus on you
and how best to meet your needs,” notes English.
The innovative practices of co­ops provide
consumer­focused solutions that can adapt quickly
to change. Unlike competitive, profit­driven
businesses, co­ops cooperate with each other to
fashion programs that improve service. For
example, food co­ops introduced food nutrition
labels long before they were federally required in
1994. Credit unions fought the predatory practices
of payday lenders by introducing salary advance
loans that double as savings accounts.
Electric cooperatives such as KIUC are leading
the way nationally in deploying technologies that
enhance service reliability.
“You can find co­ops for all walks of life,” says
English. “When people unite with a common goal,
the co­op business model comes into play.”
Lighting the World
Electric cooperatives such as KIUC are leaders,
delivering power and light to 42 million consumers
in 47 states covering more than 75 percent of the
nation’s landmass. Founded by members of our
community in 2002, KIUC serves 28,000 members
on Kaua‘i.
Not only does 2012 mark a global celebration of
the cooperative business model, but it marks
KIUC’s 10th anniversary and the 50th anniversary
of NRECA International Programs, a division of
NRECA. The theme, “Cooperative Enterprises Build
a Better World,” shines in the work NRECA
International Programs does every day.
Working together, more than 300 U.S. electric
cooperatives have delivered the benefits of safe
and reliable electric service to more than 100
million people in 40­plus countries since
November 1962.
“Building a better world takes experience, and
no group has more experience in bringing power
to remote areas than electric co­ops,” explains
Dennis Esaki, KIUC’s representative to the national
cooperative board of directors.
In the United States, co­ops helped electricity
evolve from a luxury to an essential part daily life.
Yet more than 2 billion people around the globe
still live without power—64 million in Latin
America, 500 million in Africa, and more than 1
billion in Asia.
Learn more about how you can help electric coops
build a better world at
www.NRECAFoundation.coop. For more
information about co­ops, visit www.go.coop.
Source: NRECA
February 3-5, 2012
St. Michael & Angels Episcopal Church
4364 Umi Street at Hardy, Lihue
Tickets $30 Advance / $35 Door • Available at St. Michael’s Church
Call 245-3797 or online at www.stmichaels-kauai.org
Friday, Feb. 3, 7 pm
Headliner: Gospel Diva Showcase
Opening: Horace Alexander Young
Special Guests: Abe Lagrimas, Jr. &
Dean Taba
Saturday, Feb. 4, 7 pm
Headliner: The Hot Club of Hulaville
Opening: Bruce Hamada & Jim Howard
Sunday, Feb. 5,
8 am & 10:30 am
Jazz Mass with The Rev. Jimmy D.
Hunter, April Hubert, Barbara Tucker,
Joan Hubert, & the Kaua‘i All Star
Choir & Jazz Band
DECEMBER 2011 19

A Matter of PRINCIPLES
20 KIUC CURRENTS
You might be surprised by the number of co­ops
around you. Co­ops have been formed to sell
produce and electricity, offer financial and
banking services, provide housing and health care,
and much more.
So where did the bright idea for co­ops come
from? It’s a matter of principles—seven, to be
exact. The modern movement traces its roots to a
store started by weavers in the town of Rochdale
(pronounced Rotch­dale) in northern England in
1844. The group was guided by a set of principles
drawn up by one of its members, Charles
Howarth.
When introduced into the United States by the
National Grange in 1874, these “Rochdale
Principles” fueled a cooperative explosion.
Although stated in many ways, the Rochdale
Principles require that a cooperative be open for
anyone to join. Every member retains one voice,
one vote. Electric co­ops hold member business
meetings annually, allowing members to elect
fellow consumers to guide the co­op and have a
say in how their utility is run.
There also have to be real member benefits. For
example, members of electric co­ops often get
money back (called capital credits or patronage
refunds) when the co­op is in good financial
shape. More than $9.5 billion has been returned
to members by electric co­ops since 1988—
nothing to sneeze at.
Education remains another big focus. Electric
co­ops provide safety information in schools,
share ideas on how to make your home more
energy efficient to keep electric bills affordable,
and make sure elected officials and opinion
leaders know about the co­op business model.
Because there is strength in numbers, co­ops
tend to stick together when tackling regional and
national issues.
Perhaps most important of all, co­ops are
independent and community­focused, not tied to
the purse strings of far­flung investors. Co­ops
help drive local economic development, fund
scholarships, support local charities, and work to
make life better in the areas they serve—the
heart of the cooperative difference.
Learn more about cooperatives and the
principles that define them at www.go.coop.
Source: NRECA

KIUC Honored for Community Service
By the Contractors Association of Kaua‘i
In ceremonies held as part of the Contractors
Association of Kaua‘i’s 54th Annual Meeting and
Installation Dinner December 1, the association
presented the Robert H. Rask Spirit of CAK award
for community service to Kaua‘i Island Utility
Cooperative.
Accepting the award for KIUC was former Safety
Manager Randy Alcott and Fred Pascual, KIUC’s
member representative to CAK.
The Robert H. Rask award is named in memory
of the longtime electrical contractor who was an
active member of CAK, in which he held many
leadership positions. Rask had a long history of
community service that included decades on the
boards of the Salvation Army, Lihu’e Corp, Hale
Opio and Lihu’e United Church. He also served on
the board and in various leadership roles of the
Kaua‘i Chamber of Commerce and a variety of
construction industry organizations.
KIUC was cited for its wide range of community
service by not only the company, but many of its
staff and employees—ranging from the Adopt­A­
Highway project the company has participated in
Photo by Shelley Paik
for years and helping string the lights on the lawn
fronting the county building in preparation for the
holiday season to helping sponsor or participate in
a range of youth and educational projects around
the island throughout the year.
The company also was cited for its partnership
with CAK in providing safety training services to
employees and staff of KIUC, CAK and many other
companies in the island’s construction and
business sector.
KIUC has made working safely and providing a
safe workplace for their employees and staff a
priority. More than 100 KIUC employees and staff
participated in safety trainings in 2011, including
in these areas: fork lift certification and
recertification; aerial lift safety; flagging; fall
protection and ladder safety competent person
training; excavation and trenching competent
person training; driver improvement program
training for licensed commercial drivers; and
driver improvement program training for
employees who drive company vehicles.
CAK President Matt Taba,
KIUC’s Fred Pascual and
Randy Alcott.
DECEMBER 2011 21

A Good Headwind:
Shearwaters Released at Lydgate Park
22 KIUC CURRENTS
By Shelley Paik

In late October, groups of children from Wilcox
School and Island School participated in a release
at Lydgate Park coordinated by the Kaua‘i
Endangered Seabird Recovery Project (KESRP), in
partnership with the State’s Division of Forestry
and Wildlife (DOFAW), Save Our Shearwaters
(SOS) at the Kaua‘i Humane Society and Kaua‘i
Island Utility Cooperative.
“That park (Lydgate) is one of our preferred
sites for releasing shearwaters, as well as other
seabirds, because it often has a good headwind,
and also there are several high points on the
beach where the birds can more easily take off
from,” said Marie Morin, SOS project coordinator.
Brooke McFarland and Andre Raine of KESRP
headed the event. They said the birds that were to
be released had all been examined, weighed and
banded with numbered metal federal bands, and
were ready to head out to sea.
The ‘A‘o (Newell’s shearwater), a threatened
species, are found on Kaua‘i. They are guided out
to sea by the light of the moon and, unfortunately,
become disoriented by artificial lights, most often
during nights with low moonlight (e.g. “new”
moon). KIUC has shielded all of the lights at its
facilities and all of the street lights on the island
have been shielded since 2004.
The students not only were shown how to hold
a shearwater, but how to pick one up safely with a
small towel, covering the head and gently
swaddling it so it feels safe. That is because its
head is covered and it cannot see unfamiliar sights
like humans, and because the wings are held in
place gently by the sides so the bird cannot be
injured as easily.
The excitement grew as KESRP and SOS staff
brought out the birds one by one to be placed on
the platform to be released. Some of the birds
quickly spread their wings and took off, while
others took their time before continuing their
journey to sea.
The birds had been rescued by caring residents
and visitors who turned them in to aid stations
around the island. The SOS staff collects the birds
and rehabilitates them until they are ready to be
released into the wild.
The official SOS season runs from September 15
through December 15 each year. Aid stations then
are taken down. If you find a downed seabird,
please report it by calling the Kaua‘i Humane
Society at 632.0610 extension 109.
The Kaua‘i Humane Society and KIUC continue
to partner in the SOS program.
DECEMBER 2011 23

Photo by Shelley Paik
TARIFF RULE NO. 16
INTERRUPTION
OF SERVICE
24 KIUC CURRENTS
A. The Company will exercise reasonable diligence
and care to furnish and deliver a continuous
and sufficient supply of electric energy to the
customer, and to avoid any interruption of
delivery of same. The Company will not be
liable for interruption or insufficiency of supply
or any loss, cost, damage or expense of any
nature whatsoever, occasioned thereby if
caused by accident, storm, fire, strikes, riots,
war or any cause not within the Company’s
control through the exercise of reasonable
diligence and care.
B. The Company, whenever it shall find it
necessary for the purpose of making repairs,
changes or improvements to its system, will
have the right to suspend temporarily the
delivery of electric energy, but in all such cases,
as reasonable notice thereof as circumstances
will permit, will be given to the customer, and
the making of such repairs, changes or
improvements will be prosecuted as rapidly as
may be practicable, and if practicable, at such
time as will cause the least inconvenience to
the affected customer.
C. Should a shortage of supply ever occur, the
Company will apportion its available supply of
electricity among its customers as authorized or
directed by the Public Utilities Commission. In
the absence of a Commission order, the
Company will apportion the supply in the
manner that appears to it most equitable under
conditions then prevailing. Any rules,
regulations, rates or contracts of the Company
which are inconsistent with such order or plan
shall be deemed suspended while such order or
plan is in effect and the Company shall not be
liable when it acts in substantial compliance
with such order or plan.
D. On a semiannual basis, the Company shall
provide to the customer notification of the
customer’s right to file compensation claims
with the Company for any loss, cost, damage or
expense caused by an interruption of service.
The notification shall be on a separate
information sheet enclosed with the billing.
E. For a customer’s compensation claim to be
valid, it must be filed with the Company within
thirty (30) days of the interruption of service.
The Company shall review every claim and shall
compensate the customer for any loss, cost,
damage or expense as determined by the
Company to be within the Company’s control.
PUC Decision and Order No. 19658
Effective: November 1, 2002
For complete KIUC tariff informaon,
visit www.kiuc.coop.

The KIUC Board of Directors appoints a
nominating committee consisting of four
community members at least 80 days prior to
election day, and a nominating committee
chairman is appointed from a director that is not
up for election.
The responsibility of the nominating committee
is to receive and review the resumes and letters of
interest for potential candidates. Board Policy 18
lists the board member qualifications and
eligibility for the general, bylaw and board
requirements for being a director. The policy can
be found at www.kiuc.coop under the “Board”
section.
Resumes and letters of interest can be sent to
the nominating committee for consideration. The
deadline to submit a resume is close of business
on January 4. Each prospective nominee is
required to attend a directors duties orientation
and confirm their willingness to serve.
Once the orientation is completed, the
nominating committee chooses the slate from
willing nominees and the nominees are contacted
for acceptance.
The slate of nominees is announced at least 60
days prior to election day. Once the nominees are
announced, member petitions are accepted and
due by close of business on February 2. If there
are petition candidates, another directors duties
orientation is held, and upon completion, the final
list of candidates is announced.
KIUC BOARD OF DIRECTORS
Democratic Member Control,
2012 Board Election
KIUC’s Board of Directors Election is set for March 24.
The petitioner must obtain the account holder
names, signatures and account information from
at least 35 members, none of whom have
previously signed more than two other member
petitions for director nominations in this election.
It is recommended the petitioner collect more
than the minimum number of member signatures
in the event one or more signatures are
invalidated. The petition is verified by staff, and
the petition candidate must attend a directors
duties orientation.
If there are any bylaw amendments, it is
brought up for review and finalized at the January
board meeting.
The voter list—the members who will receive
election packets—is finalized 30 days prior to
election day.
The election packet is mailed to members at
least 20 days prior to the election. Members
should receive their packet in the mail the first
week of March.
The final day for members to cast their ballots is
March 24, 2012, at noon.
Important Dates
January 4 – Deadline to receive resumes and letters
of interest for candidates
February 2 – Deadline to submit member petitions
March 24 – Election day
By Shelley Paik
DECEMBER 2011 25

A Message From the Chairman
26 KIUC CURRENTS
Aloha,
As we approach the end of another year, I reflect on the
events of 2011.
Renewables is an issue that was on the forefront of our
activities. Photovoltaic activities increased greatly. Battery
energy storage has been installed. We proceeded in
investigating the feasibility of hydropower. Other renewable
projects include biomass and biofuel.
Our strategic plan targets the year 2023 when 50 percent of
our electricity will be from renewable sources, reducing our
dependence on fossil fuels. We are well on our way to
achieving that goal.
During this time of year, we are grateful for all the good
things that happened in 2011. I would be remiss if I did not
again acknowledge our very capable and dedicated staff. To
our employees who make things happen for our members and
the community at large, a great big Mahalo and best wishes in
the coming year, from your board of directors.
To our members and the people of Kaua‘i, best wishes in the coming year. We, your board of
directors, look forward to continuing our service to you.
With warmest Mahalo and Aloha.
Teofilo Phil Tacbian, Chairman
Board of Directors
Board Actions
for October 2011
10/25
10/25
Meeting Date Item Description Board Action
New
Business
Statewide
Special
Meeting and
Election
Policy (PY)
MRC (SMR)
Board Policies #15, Strategic Planning; #3, Rules Governing Board Meetings; and #13,
Community and Economic Development (no substantive changes.)
Approved
Board Policy #20, Appointments to Fill Board Vacancies (no substantive changes.) Motion carried
New Board Policy #33, Member Called Special Meetings of KIUC Members. Approved
2012 Kaua‘i United Way campaign authorizing KIUC
to match employees contributions.
Approved
MRC (SMR) Approve March 24, 2012, for the board election deadline date. Approved
Ratify the approval of a success fee for Collet & Associates on the KIUC PV project and
authorization for an environmental assessment for the KIUC PV project.
Election of 2012-2014 State of Hawai‘i, NRECA director. Nominees included
incumbent statewide director Dennis Esaki and KIUC Director David Iha.
Incumbent Esaki was re-elected.
Approved
The results of a
written ballot election.

New Member Guide

2 KAUA‘I ISLAND UTILITY COOPERATIVE
Table of Contents
Welcome to Kaua‘i Island Utility Cooperative . . . . . . . . . . . . . . . . . . . . . 3
What is an Electric Cooperative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Seven Cooperative Principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Elections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Board of Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Patronage Capital Refunds & Accounts . . . . . . . . . . . . . . . . . . . . . . . .4
Guiding Principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Vision and Mission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
KIUC Culture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Your Voice in the Cooperative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Touchstone Energy Cooperatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Co-op Connections Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
National Rural Electric Cooperative Association . . . . . . . . . . . . . . . . . . . .7
Paying Your Bill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Kaua‘i Smart Grid Initiative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Controlling Your Energy Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Service Activations and Disconnects . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Vegetation Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Tree Planting – Call Before You Dig . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Storm Sense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Low-Income Home Energy Assistance Program . . . . . . . . . . . . . . . . . . .19
Filing a Claim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Social Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

What is an Electric Cooperative?
Seven Cooperative Principles
Voluntary and Open Membership
Cooperatives are voluntary organizations, open to all
persons able to use their services and willing to accept
the responsibilities of membership, without gender,
social, racial, political or religious discrimination.
Democratic Member Control
Cooperatives are democratic organizations controlled by
their members, who actively participate in setting
policies and making decisions. The elected
representatives are accountable to the membership. In
primary cooperatives, members have equal voting rights
(one member, one vote) and cooperatives at other levels
are organized in a democratic manner.
Members’ Economic Participation
Members contribute equitably to, and democratically
control, the capital of their cooperative. At least part of
that capital is usually the common property of the
cooperative. Members usually receive limited
compensation, if any, on capital subscribed as a
condition of membership.
Members allocate surpluses for any or all of the
following purposes: developing the cooperative, possibly
by setting up reserves, part of which at least would be
indivisible; benefiting members in proportion to their
transactions with the cooperative; and supporting other
activities approved by the membership.
Welcome to
Kaua‘i Island Utility Cooperative
Because so much of what we do is behind the scenes, the
wealth of what we offer may not be clearly evident. This
guide provides an overview of KIUC services, information
and benefits available to our membership. We remain
committed to actively promoting the seven cooperative
principles, including a strong commitment to our
community and to our member-owners.
Autonomy and Independence
Cooperatives are autonomous, self-help organizations
controlled by their members. If they enter into
agreements with other organizations, including
governments, or raise capital from external sources, they
do so on terms that ensure democratic control by their
members and maintain their cooperative autonomy.
Education, Training and Information
Cooperatives provide education and training for their
members, elected representatives, managers and
employees so they can contribute effectively to the
development of their cooperatives. They inform the
general public, particularly young people and opinion
leaders, about the nature and benefits of cooperation.
Cooperation Among Cooperatives
Cooperatives serve their members most effectively and
strengthen the cooperative movement by working
together through local, national, regional and
international structures.
Concern for Community
While focusing on member needs, cooperatives work for
the sustainable development of their communities
through policies accepted by their members.
2012 NEW MEMBER GUIDE 3

Elections
One of the most important things you will do every year
is vote for your board of directors. There will be three
vacancies to fill in March of 2012. The board governs
the business and affairs of KIUC and is generally
concerned with the broad courses of action to be
followed by KIUC. It is not involved in the day-to-day
operations of the utility, but directors are your conduit to
the cooperative.
Board of Directors
The KIUC board focuses the staff of KIUC on achieving
financial strength, communicating with members and
investigating alternative sources of energy. The partnership
between your board of directors, CEO, management and
staff of KIUC results in success in all areas.
Board Responsibilities
• Advocate for members—works with the CEO to
develop policies to make sure members’ concerns are
addressed promptly and fairly, to promote good
member relations and to keep members informed on
important issues
• Approve annual operating budgets, construction work
plans, compensation plans and capital expenditure
budgets
• Ensure development of plans for a long-term supply
of reliable, economical electricity and the
development of long-term sources of operating
capital
• Approve plans for management of member equity
and all proposed changes in rates to be submitted to
the Hawai‘i Public Utilities Commission (HPUC)
• Recruit, select and evaluate the CEO
• Select KIUC’s independent auditor and engage them
for an annual financial audit
Patronage Capital Refunds
and Accounts
When the cooperative takes in more money than is
needed to operate the business, pay outstanding loans
and pay any additional expenses, the owners are entitled
to a share. That’s member equity.
At KIUC, your equity account is based on the amount
you paid during the year—the more you buy, the higher
your share of equity. We set up a capital credit account
that shows on the books the share of the year’s net
margins belonging to you. Each member will receive an
annual statement showing his or her individual
ownership interest in KIUC capital.
As new member equity funds come in year after year,
KIUC will be able to “retire” its older capital credits funds,
issuing patronage capital checks or bill credits to members.
4 KAUA‘I ISLAND UTILITY COOPERATIVE
Your elected board of directors and the bylaws
determine how and when capital credits are paid—or
retired—to members. KIUC’s bylaws have a provision
for repayment of capital credits on a rotating basis. The
retiring of capital credits depends on the successful
operation of the cooperative, its financial status and the
level of loan repayments.
Guiding Principles
KIUC board members and key staff addressed many issues
that face KIUC and concluded the following:
• Attention to Members. One of the more important
components of the strategy is to continue striving to
ensure the satisfaction of the membership with
responsive and value-driven services. Communication
between KIUC and members is a critical element in
maintaining a positive relationship through clear and
consistent two-way understanding.
• Workforce Excellence. It is acknowledged that a skilled,
well-trained and competent workforce is a necessary
ingredient in achieving quality outcomes. Providing
excellence in services is essential for KIUC to carry out
its vision, mission and strategic goals. This means paying
attention to and caring for its employees is essential for
KIUC to serve its members.

• Diverse Energy Solutions. It is clear that simply
providing electric service to members will not
accomplish KIUC’s vision and mission. KUC must meet
its own sustainable energy goals, requirements set by the
state of Hawai‘i’s renewable energy portfolio standards
and work with the state to accomplish the HCEI goals.
• Financial Stability. Above all, KIUC must remain
financially stable. KIUC must meet its current and future
debt obligations. The shift to sustainable resources and
the incorporation of energy solutions to handle growth
and ensure grid stability will require capitalization that
must be balanced against fair and competitive rates.
• Reliability. There is no substitute for reliability of service.
Vision and Mission
Vision:
To be an energy solutions leader.
Mission:
To provide reliable power safely that is fairly and
competitively priced; practice conservation and efficient
use of energy resources; increase sustainable power
supply and environmental stewardship; and improve
the quality of life for members and Kaua‘i.
Together, we power Kaua‘i!
KIUC Culture
The KIUC culture is shaped by several elements, all
critical to its success. The first is that KIUC embraces the
seven principles of a cooperative. Second, the KIUC
board and employees embrace “Ho ‘oka ‘ana Waiwai”—
an agreed upon set of Hawaiian-based values that provide
a guiding statement. Ho ‘oka ‘ana Waiwai reads as
follows:
Aloha We welcome our members with respect,
sincerity and graciousness. I will seek to be
trustworthy, to share, respect and be kind to
my KIUC brothers and sisters, and
members.
Ho ‘ohiki We are committed to keeping our promises
to each other and our community. I am
accountable for what I say and do.
Ho ‘okela We strive to provide the best service to our
members. I will contribute my best to attain
the highest level of achievement.
Ho ‘omau We will persevere in our journey together
towards member satisfaction. I will not
waiver from the path.
Kuleana We accept our responsibility to our island
community as a privilege. To do the right
thing is a privilege I accept.
Kupono We will treat members with fairness,
integrity and honesty. I am committed to
treat others the way I like to be treated.
Laulima We will work together toward common
goals where one person’s success is
everyone’s success.
‘Ohana Community and coworkers, everyone is part
of the KIUC family.
Finally, within these principles and values, the KIUC
leadership team identified the central core values that are
to be tied to work performance, practiced daily, promoted
without compromise and communicated through actions.
These core values tell how you treat each other, how you
treat your members, how you treat external stakeholders
and how you go about doing your tasks all of the time—
not just when you feel like it. The central core values are:
Respect (Kupono): Treating everyone with fairness,
integrity and honesty.
Teamwork (Laulima): Looking out for each other and
working together as One Team toward common goals.
Excellence (Ho ‘okela): Striving to provide the best
professional service to our members by producing high
quality work and excelling in everything one does.
Responsibility (Kuleana): Practicing stewardship and
the privilege of doing the right thing for our members in
a responsive manner.
2012 NEW MEMBER GUIDE 5

Your Voice in the Cooperative
Public Attendance
Open Meetings
All meetings except executive meetings of the board of
directors, and all meetings of the members, are open to
the public.
The chairman may, at his or her sole discretion,
remove any person who willfully disrupts any meeting.
Executive Meetings
The board of directors may hold an executive meeting
closed to the public. A meeting closed to the public will
be limited to the matters listed below. The reason for
holding such a meeting will be publicly announced.
1. Human resource issues related to:
a) Hiring, evaluating, dismissing or disciplining an
officer or employee.
b) Labor negotiations.
2. Legal consultation, including issues pertaining to
the powers, duties, privileges, immunities and
liabilities of the board of directors.
3. Matters related to the safety and security of KIUC.
4. Matters of a proprietary or financial nature, public
disclosure of which could affect ongoing or potential
negotiations or legal or administrative proceedings.
Posting of Meetings, Minutes & Agendas
Posting of Meetings
The date, time and location of all regular meetings will
be posted at www.kiuc.coop and at all KIUC locations.
The date, time and location of all special meetings will
be posted no later than 24 hours prior to the meeting at
www.kiuc.coop and at all KIUC locations.
Posting of Minutes & Agendas
Minutes of previous meetings will be posted on the
website, and tentative agendas will be posted no later
than five (5) days prior to the meeting. The agenda will
be finalized just prior to accepting the first public
testimony at such meeting.
6 KAUA‘I ISLAND UTILITY COOPERATIVE
Procedure for Public Testimony
Written Testimony
The submission of written testimony is encouraged up
to the conclusion of all board of directors meetings.
Such testimony will be accepted with regard to any
item, whether or not on the agenda, and for items on
the agenda of a particular board meeting. All such
testimony will be attached to the original of the
minutes of the meeting.
Transcription, Video and Audiotaping
No transcription or video or audiotaping of meetings
will be allowed without prior written approval of the
board of directors.
Oral Testimony
Anyone wishing to give oral public testimony will have
two opportunities: (1) after the approval of the agenda
for the meeting and (2) prior to the commencement of
the unfinished business portion of the agenda. Oral
testimony by anyone not registered will not be allowed.
The following rules apply:
1. Maximum time allowed is determined by the
chair, but may not exceed three minutes per
individual.
2. No more than a total of 60 minutes of oral
testimony will be allowed by members of the
public at any one meeting.
3. Testimony will be taken in order of registration.
4. Testimony may be on any topic or topics relevant
to KIUC.
5. Testimony shall be civil and devoid of personal
attacks, all as determined by the chair.
6. No individual will be allowed to testify more than
once at any meeting.
7. Any person who willfully disrupts any meeting, as
determined by the chair, shall be removed from the
meeting.
Contact Information
For written or oral testimony, agendas, minutes or
questions regarding the date, time and location of
KIUC Board of Director meetings, or special meetings,
please contact:
Pua Chin
808.246.8246
For the seventh revised and restated bylaws of KIUC
www.kiuc.coop
www.kiucrenewablesolutions.com

National Rural Electric Cooperative Association
The National Rural Electric Cooperative Association is the service organization dedicated to representing the national
interests of cooperative electric utilities and the consumers they serve. The NRECA Board of Directors oversees the
association’s activities and consists of 47 members, one from each state in which there is an electric distribution
cooperative. KIUC’s representative to NRECA is Director Emeritus Dennis Esaki.
Founded in 1942, NRECA was organized specifically to overcome World War II shortages of electric construction
materials, to obtain insurance coverage for newly constructed rural electric cooperatives and to mitigate wholesale power
problems. Since those early days, NRECA has been an advocate for consumer-owned cooperatives on energy and
operational issues, as well as rural community and economic development.
NRECA’s more than 900 member cooperatives serve more than 42 million people in 47 states. Most of the 865 distribution
systems are consumer-owned cooperatives; some are public power districts. NRECA membership includes other
organizations formed by these local utilities: generation and transmission cooperatives for power supply, statewide and
regional trade and service associations, supply and manufacturing cooperatives, data processing cooperatives and employee
credit unions. Associate membership is open to equipment manufacturers and distributors, wholesalers, consultants and
other entities that do business with members of the electric cooperative network.
Touchstone Energy Cooperatives
KIUC is a proud member of Touchstone Energy
Cooperatives. The Touchstone Energy brand represents a
nationwide alliance of more than 40 million members in
46 states. Touchstone Energy co-ops are committed to
providing reliable electricity at the lowest possible price,
while maintaining high standards of service.
Co-op Connections Program
As a card-carrying member, you can use your Co-op
Connections Card or key fob at any participating business
and receive discounts at restaurants and retail shops,
services, hotels and more. Spotting a participating business
is easy. Look for the Co-op Connections Card sticker on
the door or cash register at the business. KIUC publishes an
updated list of participating businesses in each issue of
KIUC Currents magazine, but deals are added all of the
time. The best spot to find the latest deals is online at
www.kiuc.coop. Simply click the “Co-op Connections”
link. If you have a business and would like to participate in
the program, please call 246.4348 for more information.
Members may pick up their Co-op Connections Card at
KIUC’s main office in Līhu‘e. If your business would like
to participate in the program, or for more information,
please contact Maile Moriguchi at 246.4348.
2012 NEW MEMBER GUIDE 7

Paying Your Bill
Automatic Bill Payment is as easy as it sounds. It allows
your electric bill to be paid directly from whatever
financial institution you choose: your bank, your savings
and loan or your credit union. Imagine no more checks
and no more payment deadlines! With Automatic Bill
Payment, there has never been an easier way to pay your
monthly electric bill. It gives you the opportunity to enjoy
convenience, security, speed and savings by having your
payments automatically withdrawn from your checking or
savings account. It eliminates the burden of mailing
payments, saves postage and ensures your payments are
always on time. The service is absolutely FREE.
With KIUC Automatic Bill Payment:
1. You will never miss a payment, even when you are out
of town.
2. You will still receive a monthly statement from KIUC
showing the same information as a bill (meter reading,
usage, account balance, etc.).
3. You will see how much energy you used and the
amount and date of your next automatic withdrawal.
4. Your payment will be electronically deducted from
your checking or savings account.
5. No checks are required.
6. No late payments, ever.
Here is how to get started:
Complete an authorization form and return it to KIUC.
Be certain to include a voided check or photocopy of a
check with the authorization form. We will arrange your
Automatic Bill Payment with your financial institution.
You will continue to receive an electric bill every month
that features the date on which your bill will
automatically be paid. Deductions are made 21 days or
later once your electric bill is mailed. This gives you time
to review your bill and call KIUC with any questions.
All you have to do is make certain there are sufficient
funds in your account to cover the automatic withdrawal
each month. If your Automatic Bill Payment is returned
for insufficient funds, your financial institution and
KIUC will assess the same amount that would apply for
a dishonored check. So let your bank, savings and loan or
credit union do your monthly bill paying automatically.
Complete the form or call a member services
representative at 246.4300 7:30 a.m. to 4:30 p.m.
Monday through Friday, except holidays.
If you already signed up for account access at
www.kiuc.coop through ebiz, you may complete the
form online.
8 KAUA‘I ISLAND UTILITY COOPERATIVE
Electronic Funds Transfer/Automatic Clearing House
(EFT/ACH) payments are available to commercial
accounts. Special banking set-up is required by both the
account and KIUC. To initiate this type of payment
option, commercial accounts may forward required
forms to the member services department at KIUC.
First Hawaiian Bank branches on the island of Kaua‘i
accept KIUC bill payments. You may use cash, checks,
money orders or cashier’s checks to pay your bill. First
Hawaiian Bank adds a small convenience fee for each
transaction.
Mailing your payment in the envelope provided with
your bill is simple and easy. Please include your bill stub
along with your check, money order or cashier’s
check—no cash, please.
Online payments made through your bank also are
accepted. Please make sure your request for payment is
made well in advance of the due date since most banks
actually end up sending a check, which may take up to a
week to receive at KIUC. To facilitate quicker processing
of this type of payment, please have your bank use the
following address instead of the Honolulu P.O. Box that
is on the return envelope included with your bill:
KIUC
Attention Cashier
4463 Pahe ‘e Street Suite 1
Lihu‘e, HI 96766-2000
Drop box and walk-in payments are accepted at our
Lihu‘e office. Cashiers accept cash, checks, money orders
or cashier’s checks. If you are in a hurry or dropping by
when we are not open, you may place your payments in
the drop boxes located in the lobby and outside the
building (available 24 hours a day, seven days a week). For
security purposes, please do not put a cash payment into
the drop box. Please put your bill stub along with a check,
money order or cashier’s check in one of the envelopes
provided.
Western Union Speedpay is a third-party vendor that
provides electronic payment service to KIUC customers.
The service gives members the freedom and convenience
to pay their electric bill when and how they want, using
their savings/checking account, Visa, MasterCard,
Discover or debit (ATM) card.
Western Union Speedpay is available 24 hours a day,
seven days a week, 365 days a year. Visit www.kiuc.coop
and click on the KIUC Easy Pay Options link or call
Western Union Speedpay at 1-888-813.2247.

Kaua‘i Smart Grid Initiative
The Kaua‘i Smart Grid Initiative (KSGI) is an investment in KIUC. We are investing in new equipment, including new
meters that will help us operate more efficiently, improve reliability and serve our members better.
Thanks to different partnerships between the federal government, electric cooperatives, public power districts and the National
Rural Electric Cooperative Association’s Cooperative Research Network, more than $600 million will be invested to deploy
digital smart grid technologies and improve service for co-op members in 28 states. The cost of KIUC’s project is $11 million,
of which $5.5 million is being provided by the U.S. Department of Energy under the American Reinvestment and Recovery
Act. KIUC will replace about 33,000 meters with smart meters, along with communications infrastructure that will allow twoway
communication between the meter and the utility.
The meter upgrade provides KIUC members with numerous benefits:
• Faster outage restoration
• Potential energy savings
• Improved power quality
• Monitor energy consumption
• Bill date flexibility
Smart Grid Terms
Smart Meter: A device that measures the amount and the
timing of electricity use. Smart meters are equipped
with two-way communications modules and have the
ability to communicate with KIUC’s central office
computer system. They are outfitted to send
measurements such as kilowatt-hour, demand and the
number of times the meter has experienced a loss of
power for any reason.
Advanced Metering Infrastructure (AMI): AMI includes
technologies and software applications that combine
two-way communications with smart meters to provide
electric utilities—using frequent meter reads—with near
real-time oversight of system operations.
Automated Meter Reading (AMR): A component of
AMI, AMR allows meters to report electric use back to
a utility’s office.
Demand Response: This involves programs or
mechanisms that reduce electricity consumption in
response to market signals or other incentives. Demand
response includes direct load control, time-of-use rates,
interruptible contracts, utility dispatch of consumerowned
(distributed) generation, personal energy
management and other initiatives.
Home Area Network (HAN): In the context of smart
meters, this is a local area network for communication
between a personal computer and various electrical
appliances, equipment or systems to accomplish
optimized electric energy consumption in the home.
2012 NEW MEMBER GUIDE 9

Benefits
EFFICIENCY
• With remote meter reading and reconnection, we can
save time and money (and reduce air pollution).
• With more detailed data about demand and use, we can
distribute power more efficiently.
RELIABILITY
• New meters help us locate—and respond to—outages
faster and more safely.
• New meters can help us improve power quality, reducing
surges and blinking.
• New meters mean consistent billing periods.
AFFORDABILITY
• Operating more efficiently can help minimize cost
increases.
• We can use the new data to help our members address
high bills.
By the Numbers
Consortium effort with 27 other cooperatives
in 11 states. Total project involves installation of:
• 131,720 smart meter modules
• 18,840 demand response switches
• 3,859 in-home displays/smart thermostats
• 2,825 ZigBee gateways
• 169 voltage sensors
• 247 fault detectors
KIUC specifics:
• Install 33,000 smart meters
• Install island-wide communications infrastructure
• Install associated hardware/software
• Awarded $5.5 million in DOE funds
• 5-year demonstration project
• 2 years for installation and 3 years for reporting
10 KAUA‘I ISLAND UTILITY COOPERATIVE
Kaua‘i Smart Grid Plan
Installation of the demonstration project will begin the first
quarter of 2012. The five-year project will include an
expected two years of installation of new meters at
members’ homes and installing communications
infrastructure to assess smart grid effectiveness, and three
years for data gathering and analysis.
On Privacy & Security
Data from new digital meters helps us serve our members
better. Our goals in installing new meters are to deliver
better service, control rising operating expenses, improve
system reliability through improved outage management
and preventive maintenance, and provide our members with
information they can use to make informed decisions about
energy use.
KIUC does not sell its members’ data to any third party.
KIUC abides by stringent policies protecting the privacy and
security of your electric use data. These policies can be
found at www.kiuc.coop.
It is extremely unlikely, but not impossible, that someone
could access information from the cooperative’s metering
system. Meter manufacturers are incorporating security
features and encryption technology into their meters, as
recommended by national security experts. New meters
allow us to determine if someone tampers with your meter.
KIUC is committed to protecting the privacy and security of
our members’ personal information.
On Health
Quick Facts
1. The Federal Communications Commission’s limit for
radio frequency (RF) exposure is 1 milliwatt per
square centimeter (mW/cm2).
2. At 20 inches in front of a meter, the average exposure
to RF signals is less than the background RF signals
naturally generated by the earth, and less than 0.007
of the safe exposure standard set by the FCC.
3. Exposure to RF is significantly reduced by buildings.
At one yard in front of the meter on a typical day,
inside your home, your exposure is miniscule—more
than 1.3 million times below the FCC standard.

Radio Frequency Comparison of
Common Sources
This information is provided by Dr. Yakov P. Shkolnikov,
Ph.D. Dr. Shkolnikov has published more than 25 peerreviewed
papers on electrical engineering topics such as
semiconductor physics and electrical safety, and has
participated in numerous technical conferences on
medical device analysis and semiconductors. He has a
patent pending on security of RFID cards, and has several
provisional patents filings on cell phone power
management, RFID technology and mechanical strain
sensing. He holds a doctorate in electrical engineering
from Princeton University, 2005; a master’s in electrical
engineering, Princeton University, 2004; and a bachelor’s
in engineering physics from Cornell University (summa
cum laude), 1999.
Research conducted by the FCC, the Electric Power
Research Institute, the Utilities Telecom Council and
others has found no negative health impacts from digital
meters that send information via a wireless
communications network. The RF emitted by digital
meters fall well below the maximum recommended in
federal guidelines.
People are continuously exposed to very low levels of
natural and man-made RF. Even the earth’s surface and
the human body are constant sources of RF fields. Digital
meters send information about home electricity use to
KIUC by RF signals. KIUC’s meters emit RF similar to
that of many common household devices, such as baby
monitors, cordless phones, and remote-controlled toys
and medical monitors.
The exposure from new meters is much lower than other
common sources for two reasons: infrequent signal
transmission and distance. The cooperative’s meters emit
power for less than one minute per day. In addition, these
meters are typically placed outdoors, with a wall
separating the meter from the living space. This
combination of placement and infrequent operation
means you would need to be within one foot of 7,000
digital meters all communicating at the same time to
reach the FCC exposure limit. You can rest assured our
new metering equipment is safe for you and your family.
The metering products we selected underwent testing by
an accredited lab to verify that they meet all FCC
requirements.
Your cooperative is a not-for-profit private business that is
solely owned and operated by the members who receive
electric service from our company. When our board of
directors approves a policy or procedure for the use of
new equipment and technologies, they do so knowing it
will apply to their own homes, too. In using this metering
system, we have not only deemed it to be a wise and safe
choice for all co op members and their families, but our
own families.
Radio Frequency Comparison of Common Sources
38201829
||||||||||||| |||||| ||||||||| |||||||||
________________
2F CNV JQ90381
Cell Phone next to your head -- 0.19 mW/cm2 -- 12,667 times greater
Cordless phone next to your head -- 0.12 mW/cm2 -- 8,000 times greater
Microwave oven -- 0.0047 mW/cm2 -- 313 times greater
WiFi Signal -- 0.001 mW/cm2 -- 67 times greater
Natural RF from the human body -- 0.0003 mW/cm2 -- 20 times greater
TV, Radio, and Cell Towers -- 0.00015 mW/cm2 -- 10 times greater
Natural RF from the earth -- 0.00013 mW/cm2 -- 8 times greater
Smart Meter at 1 yard away outside -- 0.000015 mW/cm2
Based on FCC average exposure
standards which averages exposure over
30 minutes of usage (47CFR1.1310 averaging)
0.0 0.02 0.04 0.06 0.08 0.10 0.12 0.14 0.16 0.18 0.20
2012 NEW MEMBER GUIDE 11

FAQ’s
Why are we changing to the automated meters?
The meter upgrade provides KIUC members with
numerous benefits:
• Faster outage restoration
• Potential energy savings
• Improved power quality
• Ability to monitor energy consumption
• Bill date flexibility
When will my meter be installed?
KIUC anticipates installation for the demonstration
project to begin in 2012. The five-year process will include
an expected two years of installation of new meters at
members’ homes and installing communications
infrastructure to assess smart grid effectiveness, and three
years for data gathering and analysis.
Will I lose electrical service during the installation?
Yes, for a few minutes. You will need to reset electronic
clocks and other devices.
How does my new automated meter work?
With these new meters, KIUC will be able to
communicate with each individual meter remotely from
our central office.
How much is this going to cost?
There will be no additional cost to the member to install
the new system. No rate increase is anticipated in
association with this project.
What other additional installation parts will I need?
No additional parts are anticipated or required.
However, if something is identified as faulty or
hazardous with a member’s equipment, the co-op will
replace it.
Who will be changing out the meters?
We anticipate employees and members from a vendor
team will be changing the meters.
Do members have a choice in getting a new meter?
The plan is to install new meters on all accounts. The
cooperative is embarking on a systemwide program that
will change all existing residential and commercial
meters to acquire more accurate information, without
the need to enter a member’s property.
Currently, if members have a question about their
energy usage, the cooperative must send operations
personnel to the member/owner’s property to re-read
the meter. With the new system, customer service
representatives can access the meter information and
obtain the reading almost instantaneously.
The new system will give the cooperative frequent meter
readings, instead of monthly readings. The new system
also will provide new data that will enable KIUC to
monitor the system better and correct inefficiencies.
12 KAUA‘I ISLAND UTILITY COOPERATIVE
But what if I REALLY don’t want a new meter?
While the plan is to install new meters on all accounts,
KIUC management and the board are discussing an
opt-out program. If the decision is made to move
forward with this option, there will be a cost associated
with a member’s decision not to receive a new smart
meter.
What is the difference between the new meters and the
old meters?
The new meters are equipped with a two-way
communications module and the ability to
communicate with our central office computer system.
The existing meters were either an electromechanical
device or an older digital device.
Will I keep the same rate after the conversion?
Yes, members will continue to stay on the same rate
class as they have in the past.
What if my bill reports more kWh usage than normal
or I think my meter is not working correctly?
Contact the KIUC office right away at 246.4300 to
discuss your billing concerns. Electronic meters are
more accurate than analog or mechanical meters. The
new meters installed have been tested and meet
American National Standards Institute regulations.
Will meter readers ever need to come to read the meter
onsite again once the new meter is in place?
Probably not. Meter readers no longer will regularly
need to spend valuable time traveling to every meter for
a monthly read. All meter reads will be digitally
transmitted back to co-op headquarters.
What information does the new meter record?
The new meter records an electronic kWh reading, the
date and time of energy usage, the overall peak demand
of the electric account, if the meter has rotated
backwards, and the number of times the meter has
experienced a loss of power for any reason. In fact, the
meter will record the date and time of light blinks and
the length of a power outage.
What day of the month will the meters be read?
All of the co-op’s new meters can be read at a variety of
times to obtain a history of account information.
However, for billing purposes, member bills will be read
on monthly schedules.
Once co-op employees no longer need to read the meter,
can obstacles be constructed that may make the meter
inaccessible?
No. Reasonable access to equipment still must be
maintained. This allows for cooperative personnel to
either read or maintain the meter, if necessary, at
reasonable times.

How will the co-op read the meters?
The cooperative’s computer will communicate with the
substation-installed equipment, which sends a request
for one or more meter readings. The meter reading is
sent back to the co-op via a secure network.
Will someone other than the co-op be able to read the
new meter electronically?
It is unlikely. Meter manufacturers are incorporating
security features and encryption technology into their
meters, as recommended by national security experts.
KIUC’s goal is to upgrade the electric distribution
system to make it safer, more secure and more reliable.
Your new digital meter is part of this effort. Once your
new digital meter is installed, your cooperative will be
able to tell if someone “tampers” with your meter
because the meter will report any tampering attempts to
the cooperative.
Will the co-op continue to do service inspections?
Routine inspections of all meters and services will
continue to look for safety hazards, theft or other
problems.
How secure will the new meters be?
The meter display is visible for members to check their
consumption. All other information and data stored in
the meter is secure and the meter is sealed.
Can the cooperative disconnect electric service using the
new meters?
Yes, meters have remote disconnect capabilities.
Will the new meter notify the co-op when the power
goes out?
Yes. The meters will be able to record outages, allowing
the cooperative to identify outages to individual
households immediately.
Are there potential health impacts from a meter that can
receive and send data?
The simple answer is “no,” but like any new technology,
smart grid technology is triggering concerns among a
small segment of consumers. KIUC is vigorously
committed to the safety of its members, and will make it a
priority to address any concerns in the months to come.
Research conducted by the Electric Power Research
Institute, the Utilities Telecom Council and others has
revealed no health impacts from digital meters. The radio
frequencies emitted by digital meters fall well below the
maximum recommended in federal guidelines. Compare
this activity to a laptop with a wireless connection, which
is constantly sending and retrieving data.
A digital meter equipped to send and receive data has
an RF density hundreds of times less than the RF
density of a cell phone—and the meters are installed on
the outside of your house, not next to your ear.
What percentage of a day is the smart meter
transmitting?
Residential meters typically send data packets once
every three to four hours or six to eight times per day.
These low-power devices are transmitting
approximately 0.01 percent of the day, at short bursts of
less than one second. When they are not sending data
packets they do not emit RF frequencies.
Will the co-op notify me prior to installation?
Yes. KIUC will send out installation schedules.
How will I know if my meter has been changed?
The co-op employee or contractor will leave a door
hanger on your front door to let you know they have
changed the meter. KIUC will work with businesses to
minimize any inconvenience. You do not have to be
present during the meter change.
Source: NRECA
2012 NEW MEMBER GUIDE 13

Controlling Your Energy Use
Energy conservation practices benefit all KIUC members
and our communities by reducing energy costs and
improving the quality of our environment. To help our
members save energy and money, Energy Wise offers
eight energy-saving programs designed specifically to help
manage energy costs.
KIUC offers the following energy-efficiency programs to
help participants better manage their energy costs. The
programs have resulted in lowered energy costs, with an
improved quality of life and a cleaner environment. For
simple no-cost or low-cost energy management strategies
to help reduce your total monthly electric consumption,
try this Residential Energy Wise Practices Checklist.
Efficient Appliance Replacement Rebate Program - This
incentive program is designed to encourage members to
discard older, less efficient appliances and replace them
with new, energy-efficient models. A $50 rebate
incentive is paid to members who retire older, less
efficient refrigerators, clothes washers and freezers. This
is a residential program. New construction does not
qualify. Applications are available from Sears, Home
Depot and Kapa'a Electric & Appliance and from
KIUC.
Appliance Meter Service - The KIUC Appliance Meter
Service (AMS) gives members a way to meter and
record the amount of electricity consumed by most
common electric appliances. This helps them identify
high consumption appliances that can be targeted for
replacement. Information also can be used to modify
the use of various appliances and help reduce
consumption. Meters may be borrowed for up to seven
days and are available through member service
representatives at the main office. They come with easyto-read
instructions and a support phone number.
14 KAUA‘I ISLAND UTILITY COOPERATIVE
Solar Loan Program - KIUC offers zero-interest loans to
members who want to change their existing electric water
heater to a solar water heating system. The loan also is
available for members who want to replace an existing
nonfunctional solar water heater at least 15 years old.
KIUC pays the interest for the participant. The
participant repays the principal over five years. No down
payment is required. KIUC has partnered with Kaua‘i
Community Federal Credit Union and the County of
Kaua‘i Housing Agency to provide funding for the loans.
Solar Rebate Program - KIUC provides an $800 rebate
incentive for members who want to replace their
existing electric water heater with a solar water heater.
The rebate is also available for members who want to
replace an existing nonfunctional solar water heater at
least 15 years old. New construction qualifies.
Home Visits - When questions about high bills are difficult
to resolve, a home visit is available at no cost to the
member. KIUC’s residential energy specialist collects
information about energy use and the appliance mix by
phone to determine if a home visit is necessary. Members
may call KIUC to ask for a home visit and to acquire
general electric use information. The specialist visits the
home, helps determine conditions causing consumption,
and provides general educational and program
information that may help the member reduce electric use.
New Member Lighting Program - Three 20-watt compact
fluorescent light bulbs are provided to each new KIUC
residential member at no cost.
KIUC also offers programs that are not energy related,
called Member Advantage Programs. These programs
provide services that meet the special needs of our
members, and are not likely to be obtained from other
resources on Kaua‘i.
Qualifying Member Appliance Replacement Program -
The purpose of this program is to help qualifying lowincome
seniors (age 60+) reduce their residential
electricity use by replacing older, less efficient
refrigerators and defective electric water heaters with
new, more efficient ones at no cost to the member.
Qualified participants must own their homes, own the
refrigerator and meet federal poverty guidelines for the
program year. The refrigerator to be replaced must be at
least 11 years old and be the primary refrigerator. There
can be no additional refrigerators in the home. This
program is offered in partnership with the County of
Kaua‘i. Members must contact the County of Kaua‘i
Offices of Community Assistance Agency on Elderly
Affairs to determine eligibility.
Light Up a Life - This program provides free compact
fluorescent light bulbs to each member who drops off a
food donation for the Kaua‘i Food Bank during its
spring and holiday food drives. KIUC wants to help
those in need and provide members help with their
energy-efficiency efforts.

Service Activations and
Disconnects
Service activations may be done by coming into the Lihu‘e
office or calling 246.4300 Monday-Friday (except holidays)
7:30 a.m. to 4:30 p.m.
If you are new to the cooperative and opening an account at
an existing location, you will need the following:
1. A valid picture ID (for security purposes)
2. Necessary information to complete a service application
3. A signed membership or membership declination form
(determines if you are eligible for patronage capital
allocation and distributions when they occur); the fee to
become a member is 1 cent
4. Pay a credit deposit that will remain on your account
until 12 consecutive, timely payments have been made; in
the 13th month, the credit deposit plus interest will be
applied to your account; if you disconnect service prior to
the end of the 12-month period, the deposit will be
applied to the closing bill; if there is a balance, a check
will be sent to you
5. A $20 service fee will be included on your first bill
If you already have an account with KIUC, you may make
application over the phone to assume service at an existing
location. You will need to:
1. Verify the last four digits of your Social Security number
(for security purposes)
2. Provide necessary information to complete a service
application
3. If necessary, pay a credit deposit for the new location
before service can be started; this will need to be paid in
the Lihu‘e office or via Western Union Speedpay (see
Section 9, Paying Your Bill)
4. A $20 service fee will be included on your first bill
If you require temporary power during the construction
phase of a new home, you will be billed at a commercial
rate (Schedule G) and will need to provide:
1. A valid picture ID (for security purposes)
2. Information to complete a commercial service
application at our Lihu‘e office
3. Sign a membership or membership declination form if
you are new to the cooperative (determines if you are
eligible for patronage capital allocation and distributions
when they occur); the fee to become a member is 1 cent
4. The name and telephone number of your electrician
5. Information regarding the type of service required—
underground/overhead and 100/200 amperage (you
may confirm this information with your electrician)
6. A copy of the Kaua‘i County building permit or permit
number - this may be obtained by having your electrician
call the County Building Division, 241.4854 (failure to
provide this information may delay service connection)
7. A copy of the county-approved site/plot plan, complete
with tax map key and lot number
8. A copy of the Condominium Property Regime (CPR)
map, if applicable
9. A $60 material and labor charge if your temporary
service will later be moved to a permanent location; this
fee is waived if your temporary service is in the same
location as your permanent service
10. A refundable $40 credit deposit if you have not already
established credit with KIUC
11. A $20 service fee will be included on your first bill
The property must be identified with your service address
(visible from the street). You may call County Engineering,
241.4883, to request an address. Underground service will
require you to schedule a trench inspection with KIUC,
246.4300 (at least two working days’ notice is needed). Once
the residence/electrical work has been given a final
inspection by the county, remember to have your service
changed from temporary to permanent service so your
billing rate may be changed from commercial to residential.
Application for permanent service may be made once the
residence is completed and requires the following:
1. A valid picture ID (for security purposes)
2. Information to complete a residential service application
at our Lihu‘e office
3. Completion of a membership or membership declination
form if you are new to the cooperative (determines if you
are eligible for patronage capital allocation and
distributions when they occur); the fee to become a
member is 1 cent
4. The name and telephone number of your electrician
5. A copy of the final electrical inspection from the County
of Kaua‘i or the building permit number - this may be
obtained by having your electrician call the County
Building Division, 241.4854 (failure to provide this
information may delay service connection)
6. A copy of the county-approved site/plot plan, complete
with tax map key and lot number, if not already provided
for temporary power
7. A copy of the Condominium Property Regime (CPR)
map, if applicable and not provided previously
8. A refundable credit deposit if you have not already
established credit with KIUC
9. A $20 service fee will be included on your first bill
10. Scheduling a trench inspection with at least two working
days’ notice, 246.4300, if underground service will be
moved from the temporary location
Disconnects may be requested by calling 246.4300 Monday-
Friday (except holidays) 7:30 a.m. to 4:30 p.m. You will
need to call at least two working days before the required
date. You may come into the Lihu‘e office, but the same two
working days’ notice is required. If you call, you will need
to provide the last four digits of your Social Security
number. If you come into the office, you will need a valid
picture ID. These are required for security purposes.
2012 NEW MEMBER GUIDE 15

Vegetation Management
State law requires KIUC to maintain all lines, keeping
them safe and hazard free. If KIUC’s inspection staff or
contractor determines some trimming must be done
within an easement on private property, no prior
notification is required. Utility easements and rights of
way often are conveyed in the deed to a property.
16 KAUA‘I ISLAND UTILITY COOPERATIVE
As a condition of electric service to your home, you also
must provide the utility with reasonable access to your
property for maintenance at all times.
KIUC does not trim service drops on private property, so
this responsibility remains with the property owner. A
qualified trimmer should be contacted for such work.
Always take extreme caution when working near
overhead power lines, as any electrical contact could result
in serious injury.
KIUC highly recommends that all members survey areas
carefully prior to planting trees to be sure they will not
cause problems as they mature and grow high enough to
reach overhead power lines.
How much to trim is prescribed by a utility forester based
on tree growth rate and structure, limb configurations,
wind sway and line sag. The species, environmental
factors, irrigation and proximity of the tree to the line are
considered. A margin of safety is added above minimum
clearance requirements.
After these determinations are made, KIUC implements a
planned and consistent trimming cycle to ensure dollars are
well spent and power lines stay clear. Faster growing areas
require greater clearances at the time of trim to reduce
stress to the tree and costs associated with the trimming.
Tree Planting – Call Before You Dig
Trees growing too close to electric lines are the primary
cause of momentary short circuits and flickering lights. In
the case of a storm, the limbs on those trees are likely to
knock power lines out completely and create a threat to
your safety.
Tall-growing trees near overhead lines can cause service
interruptions when trees contact wires. Children or adults
climbing in these trees can be severely injured or even
killed if they come in contact with the wires. Proper
selection and placement of trees in and around overhead
utilities can eliminate potential public safety hazards,
reduce expenses for utilities and their members, and
improve the appearance of landscapes.
Before you plant, make sure you are aware of the location
of any underground utilities. To be certain you do not
accidentally dig into any lines and risk serious injury or a
costly service interruption, call Hawai‘i One Call Center
toll free at 866.423.7287 at least five days before you dig.
Never assume these utility lines are buried deeper than
you plan to dig. In some cases, utility lines are very close
to the surface.
Safer is Smarter
To protect your family, your property and your power
service, homeowners should keep trees trimmed away
from power lines. If you have questions, contact KIUC
at 246.4300.

Storm Sense
Hurricane season runs from June 1 to November 30 every
year. Don’t wait until a warning is given to begin making
your plans. Have your survival kit ready. Know where
emergency shelters are located. If you or a member of
your family is receiving special medical treatment, know
the procedures for emergency conditions.
When a hurricane watch or warning is declared, listen to
the radio for further instructions. Kaua‘i’s Civil Defense
station is KQNG, at 570 AM or 93.5 FM. (KUAI is at 720
AM; FM97 is at 96.9 FM). KIUC personnel will be in
contact with all three stations and will broadcast special
advisories about your power supply. Oceanic Time
Warner also carries National Weather Service reports.
Ultimately, everyone must take personal responsibility.
Everyone should have an action plan in the event a
hurricane strikes the island. Each member of the family
should know who to contact and where to meet in the
event of an emergency.
For further information and assistance, contact the
National Weather Service, the local civil defense agency
or the local American Red Cross chapter. Know the
history of high wave and storm surge, high winds, and
heavy rains and flash flooding in your area.
• Learn the location of officially designated civil
defense shelters for your area.
• Check the condition of emergency equipment, such as
flashlights and battery-powered radios.
• Ensure enough nonperishable food and water is on
hand to last at least two weeks.
• Prepare a survival kit for home use or to take to a
shelter; use the list in your telephone book as a
guideline.
• Be aware of the structural limitations of your home
and reinforce your home against high winds.
• Obtain and store materials such as plywood and
plastic necessary to secure your home.
• Check your home for loose and clogged rain gutters
and downspouts.
• Keep trees and shrubbery trimmed; cut weak branches
and trees that could fall or bump against the house;
when trimming, try to create a channel through the
foliage to the center of the tree to allow for air flow.
• Determine where to move your boat in an emergency.
• Review your insurance policy to ensure it provides
adequate coverage.
• Individuals with special needs should plan ahead for
their appropriate medical conditions.
2012 NEW MEMBER GUIDE 17

18 KAUA‘I ISLAND UTILITY COOPERATIVE
Hurricane Survival Checklist
• Trim trees around the home, especially those with weak
limbs
• Tighten loose gutters and roof tiles
• Have window and door coverings (plywood or storm
shutters) in good condition and ready to install, if needed
• Review insurance policies to be certain they are up to
date, and have photo or video inventory of possessions
• Know where all important documents are (insurance,
wills, marriage licenses, etc.)
• Be certain your survival kit is complete
• Make sure pets have some form of identification and are
current on vaccinations
• Have a carrier for each pet and maintain at least a oneweek
supply of pet food, cat litter, special medications
and other necessary supplies
Survival Kit
• Portable radio
• Extra batteries
• Flashlight(s) and candles
• Manual can opener
• First aid kit, special medications and an extra pair of
eyeglasses, if you wear them
• Five-day supply of nonperishable, ready-to-eat food, ice
chest and blue-ice packs
• Containers of water (minimum 2 quarts per person per day)
• Sleeping bags or blankets
• Change of clothing for each family member
• Matches or lighter
• Camp stove, lantern and fuel
• Masking tape for windows
• Personal hygiene, sanitary supplies, diapers
• Bleach
• Plastic sheeting and garbage bags
A Storm Glossary
Hurricane - Hurricanes are intense, compact cyclones that
form over warm, tropical waters. They are like giant
whirlwinds, with air moving in a large, tightening spiral
around a center of extreme low pressure. They pack
winds from 74 to 200 mph. The storm affects the ocean
surface and lower atmosphere across tens of thousands
of square miles, causing strong winds, high surf, heavy
rains and tornadoes.
Hurricane Watch - Hurricane force winds may occur
within 36 hours.
Hurricane Warning - Dangerous conditions are expected
within 24 hours.
Tropical Depression - A storm with sustained winds of
less than 39 mph.
Tropical Storm - A storm with sustained winds from
39 to 73 mph.

Low-Income Home Energy
Assistance Program
LIHEAP is a federally funded block grant that provides
money to help low-income households with energy costs.
Applications for assistance may be made once a year, in
June. The state of Hawai ‘i administers the funds received
from the federal government. On Kaua‘i, Kaua‘i
Economic Opportunity (KEO) has been designated as the
state’s representative to accept applications.
Two programs are available:
1. Energy crisis. Assists with up to $200 to restore
power to the residence of a household whose
electricity or gas has been shut off or whose service is
about to be terminated.
2. Energy credit. Provides households not in crisis with
a one-time payment deposited directly into the utility
account in the latter part of the year.
Required documents to apply for either program:
1. Current gas or electric bill. Copies will be accepted.
2. Proof of residence. Address listed on energy, cable,
water or medical bills.
3. Proof of birth date for children under the age of 6
and adults 60 and older.
4. Proof of income. Pay stubs from January to June,
Social Security, SSI, DHS financial, SNAP/food
stamps, unemployment, TDI, pension and workers’
compensation. If self-employed, you must provide
GET license and most recent monthly/quarterly/
semiannual reports. You must provide all documents
that apply for the entire household.
5. Household assets. Statements for savings accounts,
checking accounts, Christmas savings accounts,
credit union accounts, stocks, bonds, cash, etc.
6. Picture identification. Driver’s license, state
identification card, passport, etc.
All adults age 18 and older must sign the application.
KEO will accept applications June 1 through June 30
each year. If you have any questions or need additional
information, please contact KEO at 245.4077.
Filing a Claim
TARIFF RULE NO. 16
INTERRUPTION OF SERVICE
A. The Company will exercise reasonable diligence and
care to furnish and deliver a continuous and sufficient
supply of electric energy to the customer, and to avoid
any interruption of delivery of same. The Company
will not be liable for interruption or insufficiency of
supply or any loss, cost, damage or expense of any
nature whatsoever, occasioned thereby if caused by
accident, storm, fire, strikes, riots, war or any cause not
within the Company’s control through the exercise of
reasonable diligence and care.
B. The Company, whenever it shall find it necessary for
the purpose of making repairs, changes or
improvements to its system, will have the right to
suspend temporarily the delivery of electric energy, but
in all such cases, as reasonable notice thereof as
circumstances will permit, will be given to the
customer, and the making of such repairs, changes or
improvements will be prosecuted as rapidly as may be
practicable, and if practicable, at such time as will
cause the least inconvenience to the affected customer.
C. Should a shortage of supply ever occur, the Company
will apportion its available supply of electricity among
its customers as authorized or directed by the Public
Utilities Commission. In the absence of a Commission
order, the Company will apportion the supply in the
manner that appears to it most equitable under
conditions then prevailing. Any rules, regulations, rates
or contracts of the Company which are inconsistent
with such order or plan shall be deemed suspended
while such order or plan is in effect and the Company
shall not be liable when it acts in substantial
compliance with such order or plan.
D. On a semiannual basis, the Company shall provide to
the customer notification of the customer’s right to file
compensation claims with the Company for any loss,
cost, damage or expense caused by an interruption of
service. The notification shall be on a separate
information sheet enclosed with the billing.
E. For a customer’s compensation claim to be valid, it
must be filed with the Company within thirty (30) days
of the interruption of service. The Company shall
review every claim and shall compensate the customer
for any loss, cost, damage or expense as determined by
the Company to be within the Company’s control.
PUC Decision and Order No. 19658
Effective: November 1, 2002
2012 NEW MEMBER GUIDE 19

Scan this code
with your
smart phone
and a QRreader
applicaon
to access this
website.
www.facebook.com/KauaiCoop
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with your
smart phone
and a QRreader
applicaon
to access this
website.
20 KAUA‘I ISLAND UTILITY COOPERATIVE
www.twier.com/KIUC
Scan this code
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and a QRreader
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Watch Us on
www.hawaiistream.com/show/kiuc­channel
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with your
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and a QRreader
applicaon
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website.

Social Media
Reaching More Members More Often
The term social media refers to the use of web-based and
mobile technologies to increase the effectiveness of
communicating—media for social interaction. KIUC’s
goal is to do whatever it takes to reach more members
more often. So in addition to traditional tools such as
Currents magazine, inserts, quarterly updates and such,
we have begun supplementing them with social media
platforms.
We are encouraged by early participation and would like
to keep our momentum going. You can begin by “liking”
us on Facebook, www.facebook.com/KauaiCoop, or
“follow” us on Twitter, www.twitter.com/KIUC, to stay
informed of news, events, energy-efficiency opportunities
and more.
We hope you will embrace these new platforms and join
us in our journey to more interactive communications.
Common Terms in Social Media
Facebook: A network of personal and professional
connections, known as “friends.” Users share general
comments, pictures, website links and videos. Profiles
can be open to the public or permission-based.
Wall: A list of personal updates and direct posts from
friends.
News feed: A real-time list of updates from friends and
businesses.
Fan: Facebook users may become fans of groups or
businesses. Updates from businesses appear in a fan’s
news feed.
Twitter: A microblogging network limiting comments to
140 characters. Users share news, website links and
images with other users who subscribe, or “follow,” an
account. Comments can be open to the public or
permission-based.
Tweet: To post a comment on Twitter.
Mention: Include the “@” sign followed by the name of
the user or business in a tweet.
Direct message: Allows two Twitter users to
communicate privately.
Retweet: To forward a tweet, users add “RT @” followed
by the originating Twitter account name and the
original tweet.
Hashtag: Twitter users group topics by adding the
character “#” before words others might want to search
for.
LinkedIn: A professional network of connections, known
as “links.” Serves as an online resume and referral
service, and allows users to share presentations and
documents with peers.
YouTube, Vimeo: Video hosting and streaming services
offering branded “channels” or pages for collections of
videos. Users may embed videos from both services
onto other websites.
Flickr, Photobucket, Smugmug: Multimedia hosting and
sharing services for pictures.
—Source: NRECA’s Megan McKoy-Noe
Cracking QR Codes
QR codes are not new. What is relatively new is the use of
QR codes in public relations, marketing and
communications. KIUC has begun adding these codes to
our communications efforts. These two-dimensional
barcodes are designed to have their contents decoded at a
high speed. To take advantage, you will need:
1. A mobile phone with a camera
2. A mobile phone with Internet access if you want to
go straight online
3. A QR code reader installed on the phone.
In today’s world, nearly every mobile phone has a digital
camera. The camera, along with decoding software, can
be used to capture a picture of the QR code. Many free
downloads are available for decoding software, which will
transform the data held in the code into an action for your
mobile phone in a matter of milliseconds.
Download, point, click … and join us!
2012 NEW MEMBER GUIDE 21

48 KIUC CURRENTS
FREE VALET
PARKING FOR
ALL GUESTS

2012 Calendar of
Student Art
Judges Lisa Kahn Macko of Red Koi Collection, Mary
Nakamura of Ten Thousand Hands, and Marty and Carole Kahn
of Kahn Fine Arts recently judged art submissions for KIUC’s
ninth annual Calendar of Student Art contest. Look for your
calendar in the mail soon. Winners are listed below.
Grand­Prize Winner:
Griffin Lord, Eleventh Grade, Island School
Cover Winner:
Sol Fischer, Kindergarten, Kaua‘i Christian Academy
Monthly Winners:
Natalie Lett, First Grade, Kalāheo Elementary School
Margarita Morozova, Second Grade, Circles of
Light/Kanuikapono
Anakin ZingRay, Third Grade, Circles of Light/Kanuikapono
Kylie Sugahara, Fourth Grade, Kekaha Elementary
School/Private Instruction
Jaeda Vega, Fifth Grade, Kapa‘a Elementary School
Tigerlilly Zietz, Sixth Grade, Hanalei School
Arbaaz Ali, Seventh Grade, Kapa‘a Middle School
Athena Tangelder, Eighth Grade, Kapa‘a Middle School
Autumn Warnock, Ninth Grade, Island School
Sarah Britt, Tenth Grade, Hawai‘i Technology Academy
Griffin Lord, Eleventh Grade, Island School
Reanna Javinar, Twelfth Grade, Kaua‘i High School
By Shelley Paik
KIUC KEIKI
2012 Calendar
of Student Art Winners
Honorable Mention:
Amber Ascuncion, Third Grade, Island School
Emily Binder, Fourth Grade, Kilauea School
Kimberly Corpuz, Eleventh Grade, Kapa‘a High School
Hunter Hasin, Sixth Grade, Hanalei School
Reanna Javinar, Twelfth Grade, Kaua‘i High School
Jacob Kamibayasni, Fourth Grade, Kapa‘a Elementary School
Kaliah Kaneakua, Second Grade, Kapa‘a Elementary School
Chambrie Keamle, Second Grade, Kapa‘a Elementary School
Kai Locey, Eighth Grade, Kapa‘a Middle School
Cambria Morgan, First Grade, Kekaha School
Samantha Paik, Fifth Grade, Kilauea Elementary School
Ela Perozo, First Grade, Hanalei Elementary School
Miya Reese, Fourth Grade, Kalaheo School
Megan Scholl, Tenth Grade, Kapa‘a High School
Tiana Simpson, Kindergarten, Hanalei School
Estee Vasquez, Twelfth Grade, Kaua‘i High School
Savannah Wease, Sixth Grade, Hanalei School
DECEMBER 2011 49

50 KIUC CURRENTS
June 12-22

Electric cooperatives are different from other utilities. Your locally owned electric
co-op gives a lot back to the community. In fact, it is a major part of its business plan.
The Electric Cooperative Youth Tour has brought high school students to Washington,
D.C., every June since the late 1950s. KIUC sends students to Washington, D.C., because
it’s important to the long-term prosperity of our community for the leaders of tomorrow
to learn about the political process. Youth Tour participants return to Kaua‘i as
stronger leaders, with confidence that they can make a difference.
capture
memories
The Application Process
• Only juniors in high school are eligible
to participate.
• Complete an application and submit it to
your high school counselor. If you are
home­schooled or attend a private school
with no counselor, please contact KIUC to
make arrangements.
BE HEARD
• High schools will select up to five students to
participate in an interview process.
Counselors will submit applications to KIUC
by 4 p.m. on Tuesday, January 10, 2012. Check
with your counselor for school deadlines.
• Select students will be interviewed at KIUC’s
Main Conference Room the week of February
11, 2012. You will be notified of your
interview time.
• Four students will be selected to attend the
2012 Youth Tour.
For more information, visit www.kiuc.coop or
call 808.246.4383.
express
yourself
touch history
KIUC Youth Tour Application
meet new
friends
Name ________________________________________________________
Parent/Guardian ________________________________________________
Address ______________________________________________________
Email ________________________________________________________
Phone ________________________________________________________
School________________________________________________________
Class Schedule: ________________________________________________
____________________________________________________________
____________________________________________________________
Extracurricular Activities (sports, clubs, organizations): __________________________
____________________________________________________________
Volunteer/Community Activities: ________________________________________
____________________________________________________________
Employment: __________________________________________________
____________________________________________________________
____________________________________________________________
Hobbies/Interests: ______________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
Please attach a brief essay, no longer then one page, on why you want to be a
member of KIUC's 2012 Youth Tour delegation.
DECEMBER 2011 51

52 KIUC CURRENTS
By Maile Moriguchi
KIUC’S VALUE ADDED SERVICES
Cash In On Savings With Your
Co-op Connections Card
As a card­carrying member, you can use your Co­op Connections Card or key fob at any participating
business and receive discounts at restaurants and retail shops, services, hotels and much more. Spotting
a participating business is easy. Look for the Co­op Connections Card sticker on the door or cash register
at the business. KIUC publishes an updated list of participating businesses in each issue of KIUC Currents
magazine, but deals are added all the time. The best spot to find the latest deals is online at
www.kiuc.coop. Simply click the “Co­op Connections” link. If you have a business and would like to
participate in the program, please call 246.4348 for more information.
Aloha Services, Kapa‘a, Princeville
10 percent discount on all shipping, storage, copies
and post office box rentals.
Backdoor Hanalei, Hanalei
10 percent off all original­priced goods, except
surfboards and paddleboards.
Buddha Boutique, Līhu‘e
10 percent off entire store (discount cannot be
combined with other discounts or in­store specials).
Edward Jones, Kalāheo
Free portfolio review.
ElectraTech Services LLC, Kapa‘a
Receive $500 off any photovoltaic power system.
Seniors 65+ ask about addional savings.
Hanalei Paddler, Hanalei
10 percent off all original­priced goods, except
surfboards and paddleboards.
Hanalei Surf Company, Hanalei
10 percent off all original­priced goods, except
surfboards and paddleboards.
Islandwide Solar, Līhu‘e
$500 discount or 5 percent off a photovoltaic system,
whichever is greater.
Jim Saylor Jewelers, Kapa‘a
10 percent discount.
JJ’s Broiler, Līhu‘e
“Early Bird Special” – Customer must be seated
between 5 p.m. and 6 p.m. to receive a 10 percent
discount on food items. Liquor is excluded. Tax and
gratuity not included.
Save on Your Prescriptions
With Co­op Connections
More than $21.5 million has been saved on
prescripons by co­op members since May 2007.
Discover how much you can save with your
Co­op Connecons Card. To learn more about
Co­op Connecons, visit www.kiuc.coop
Kalapaki Bay Memorial Park, Līhu‘e
$150 discount on cemetary plots.
Kaua‘i Floors, Inc., Līhu‘e
10 percent off all area rugs in stock, not already
reduced.
Kaua‘i Inn, Līhu’e
20 percent off rack rate.
Kaua‘i Memorial Gardens, Līhu‘e
5 percent discount on cemetery property and funeral
plans (pre­need). Not good toward at­need services
and merchandise.
Kaua‘i Self­Storage, Līhu‘e
10 percent off regular rental rate plus one free lock
with rental of any size unit.
Kayak Kaua‘i, Kapa‘a
10 percent discount on tours and rentals.
Kujo’s Mini Mart, Kalāheo
10 percent off everything, except alcohol, cigarettes
and gift items.
New Leaf Skin Care, Līhu‘e
15 percent off all skin care services.
North Shore General Store, Princeville
20 percent off café prices.
Precision Tinting Kaua‘i, Līhu‘e
15 percent off regular price.
Progressive Expressions, Kōloa
10 percent off original­marked prices, except
surfboards.
Sweet N Sassy, ʻEleʻele
10 percent off all regular­priced merchandise, not
including sale items or other in­store promotions.
The Bikini Room, Hanalei
15 percent off any regular­priced items. Offer not to
be combined with any other, not good on sales or
discounted items.
Tropics Island Therapy, ʻEleʻele
$10 off a 30­minute massage.
Wings Over Kaua‘i, Kalāheo
10 percent off, three passenger maximum, two
passenger minimum. Direct booking only.
Members can pick up their Co­op Connections Card at KIUC’s main office in Līhu‘e. If your business would like
to participate in the program, or for more information, please contact Maile Moriguchi at 246.4348.

Call it
Cost-effective
Economical
Penny-wise
Prudent
Sparing
Thrifty
Frugal
Use it, and people will call you brilliant.
No matter what you call it, the Co­op Connections Card will save you money on
goods and services of all kinds. Just take it with you wherever you go. Pull it out
anywhere you see a Co­op Connections sticker. And say hello to the savings.
The card is yours. The savings are yours. All because you’re a member of a
Touchstone Energy cooperative. To learn more, visit www.kiuc.coop. We’re always
looking out for you.
DECEMBER 2011 53

Statement
of Operations
For the period 01/01/2011 – 10/31/2011
54 KIUC CURRENTS
By Karissa Jonas, CFO
We are pleased to report that the KIUC results
of operations through October 31, 2011, are
strong. However, the weak economy only shows
slight signs of recovery. Electricity usage on the
island is 1 percent higher than in the prior year.
Regardless of the slightly improved sales volume,
KIUC is still doing everything it can, while
maintaining safety and reliability, to reduce costs,
operate efficiently and effectively, and continue to
maintain a strong financial position. Revenues,
expenses and net margins totaled $153.0 million,
$144.1 million and $8.9 million, respectively, for
the 10­month period ending October 31, 2011.
As is the case for all electric utilities, the cost of
power generation is the largest expense, totaling
$94.5 million, or 61.8 percent of revenues. Fuel
costs are the largest component of power
generation, totaling $82.0 million, or 53.6 percent
of revenues, and representing 86.7 percent of the
cost of power generation. The remaining $12.5
million, or 8.2 percent of revenues and 13.3
percent of the cost of power generation,
represents the cost of operating and maintaining
the generating units.
Percentage of Total Revenue
Taxes
8.4%
Depreciaon &
Amorzaon
7.3%
Administrave &
General
Net of Non-Operang
Margins
6.9%
Markeng &
Communicaons
0.7%
Interest
4.7%
Member Services
1.7%
Net Margins
5.8%
Transmission & Distribuon
Operaon & Maintenance
2.7%
Producon Operaon &
Maintenance
7.9%
Fuel & Purchased
Power Costs
53.6%
The cost of operating and maintaining the
electric lines totaled $4.2 million, or 2.7 percent
of total revenues. The cost of servicing our
members totaled $2.7 million, or 1.7 percent of
revenues. The cost of keeping our members
informed totaled $1.0 million, or 0.7 percent of
revenues. Administrative and general costs—
which include legislative and regulatory expenses,
engineering, executive, human resources, safety
and facilities, information services, financial and
corporate services, and board of director
expenses—totaled $10.9 million, or 7.2 percent of
revenues.
Being very capital intensive, depreciation and
amortization of the utility plant costs $11.1
million, or 7.3 percent of revenues. Although not
subject to federal income taxes, state and local
taxes amounted to $12.9 million, or 8.4 percent of
revenues. Interest on long­term debt, at a
favorable sub­5­percent interest rate, totals $7.2
million, or 4.7 percent of revenues. Non­operating
net margins added $0.5 million to overall net
margins. Revenues less total expenses equal
margins of $8.9 million, or 5.8 percent of
revenues. Margins are allocated to consumer
members and paid when appropriate.

Simple
Pleasures
Joe Fontanilla recently gave his
100th pint of blood at the Blood Bank
of Hawai‘i’s blood drive.
Parting Shot
KIUC President and CEO David Bissell speaks during the Contractors
Association of Kaua‘i’s 54th Annual Meeting and Installation Dinner
on December 1 .
We are always looking for interesting items to feature in SImple Pleasures and Parting Shot. If you have an item to share with
readers, please email currents@kiuc.coop or send it to: KIUC Currents, 4463 Pahe‘e Street, Suite 1, Līhu‘e, HI 96766­2000.
DECEMBER 2011 55

December 2011
Volume 8, Number 6
David Bissell
President and CEO
2011­2012 KIUC Board of Directors
Chairman: Teofilo “Phil” Tacbian
Vice Chairman: Steve M. Rapozo
Treasurer: David Iha
Secretary: Allan Smith
Board: Carol Bain, Stu Burley, Ben Sullivan,
Jan TenBruggencate, Peter Yukimura
Finance & Audit
Chairman: Allan Smith
Members: Stu Burley, Jan TenBruggencate,
Peter Yukimura
Government Relaons/Legislave Affairs
Chairman: David Iha
Members: Stu Burley, Steve Rapozo, Allan
Smith
Member Relaons
Chairman: Steve Rapozo
Members: Carol Bain, Ben Sullivan,
Jan TenBruggencate
Nominang Commiee
Chairman: Peter Yukimura
Policy
Chairman: Peter Yukimura
Members: Carol Bain, Stu Burley, Ben Sullivan
Strategic Planning
Chairman: Ben Sullivan
Members: Carol Bain, David Iha, Jan
TenBruggencate, Peter Yukimura
4463 Pahe‘e Street, Suite 1
Līhu‘e, Hawai‘i 96766­2000
808.246.4300 ■ www.kiuc.coop
currents@kiuc.coop
HI-130
Powerlines
Mahalo,
I want to talk about the wonderful community
we live in. I know there are always issues and
frustrations, but when something important comes
from nowhere, we often see how good we have it.
When my wife, Carla, and I first moved to Kaua‘i
with our daughter, Kathleen, we were impressed
with the friendliness of everyone we met. We were
welcomed and quickly became part of the
community. It has proven to be a great place to live, and we love our friends
and our home.
Unfortunately, not everyone feels this way about Kaua‘i. I would suggest that if you
don’t feel a part of the community, take the time and make the effort to become
involved. There are countless ways to do this—whether it is through community
service groups such as Lions or Rotary, senior centers, Zonta, the Chamber of
Commerce or any of the many nonprofit organizations on our island.
If you take a step to become more involved, I think you will see what I mean.
It also is that time of year when some peoples’ lives become a lot more difficult.
During the holidays, lack of food and extra money to purchase gifts can be a terrible
burden on many families. You can support local food banks or contribute to local
organizations or church groups that directly affect kids in our community. Zonta’s
Christmas program, Toys for Tots and Salvation Army Angel Trees are everywhere, with
more requests than ever for donations. There is no better way to become part of the
community than to help its children.
I am writing this to remind everyone that even when life seems complicated and
hard—even when it seems overwhelming and stressful—stop and take a look around.
Our community is an amazing place to live, grow and raise a family. It has become this
way because of the efforts of all of you.
I am proud to live on Kaua‘i, and hope you feel the same. Have a very happy holiday
season. We will see you next year!
David Bissell