The Paglilingkod Abot-Kamay (PAK) Program - Official Website of ...
The Paglilingkod Abot-Kamay (PAK) Program - Official Website of ...
The Paglilingkod Abot-Kamay (PAK) Program - Official Website of ...
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MAGSAYSAY, DAVAO DEL SUR<br />
“BRINGING GOVERNMENT SERVICES<br />
CLOSER TO THE PEOPLE”<br />
<strong>The</strong> <strong>Paglilingkod</strong> <strong>Abot</strong>-<strong>Kamay</strong><br />
(<strong>PAK</strong>) <strong>Program</strong>
“BRINGING GOVERNMENT SERVICES CLOSER TO THE PEOPLE”<br />
<strong>The</strong> <strong>Paglilingkod</strong> <strong>Abot</strong>-<strong>Kamay</strong> (<strong>PAK</strong>) <strong>Program</strong><br />
Copyright © 2004 Philippines-Canada Local Government Support <strong>Program</strong><br />
(LGSP)<br />
<strong>The</strong> Philippines-Canada Local Government Support <strong>Program</strong> encourages the<br />
use, translation, adaptation and copying <strong>of</strong> this material for non-commercial<br />
use, with appropriate credit given to LGSP.<br />
Although reasonable care has been taken in the preparation <strong>of</strong> this book,<br />
neither the publisher and/or contributor and/or editor can accept any liability<br />
for any consequence arising from the use there<strong>of</strong> or from any information<br />
contained herein.<br />
Printed and bound in Manila, Philippines<br />
Published by:<br />
Philippines-Canada Local Government Support <strong>Program</strong><br />
Unit 1507 Jollibee Plaza<br />
Emerald Ave., Pasig City<br />
1600 Philippines<br />
Tel. Nos. (632) 637-3511 to 13<br />
www.lgsp.org.ph<br />
This project was undertaken with the financial support <strong>of</strong> the Government <strong>of</strong><br />
Canada provided through the Canadian International Development Agency<br />
(CIDA).
CONTENTS<br />
Summary<br />
About Magsaysay, Davao Del Sur’s <strong>Paglilingkod</strong> <strong>Abot</strong> <strong>Kamay</strong> Project (<strong>PAK</strong>)<br />
Project History<br />
Project Description<br />
Project Results<br />
Replicating <strong>PAK</strong><br />
Key Implementation Steps<br />
Reference Matrix On Replicating <strong>PAK</strong><br />
Lessons And Insights For Replication<br />
Annexes<br />
1<br />
3<br />
3<br />
4<br />
7<br />
9<br />
9<br />
12<br />
13<br />
15
Summary<br />
With 12 <strong>of</strong> Magsaysay’s 22 barangays being upland, residents in these areas<br />
have severely-limited access to government services. <strong>The</strong> <strong>Paglilingkod</strong> <strong>Abot</strong>-<br />
<strong>Kamay</strong> or <strong>PAK</strong> program was thus conceived by the municipal government to<br />
make government services more accessible to these remote areas.<br />
Under this program, key LGU departments hold<br />
simultaneous one-day <strong>of</strong>fi ces in each barangay<br />
until all the barangays are visited. <strong>The</strong> LGU also<br />
implements a “no noon break” policy at the<br />
municipal hall so that a skeletal force in each<br />
<strong>of</strong>fi ce can accommodate clients even during<br />
lunch breaks.<br />
Along with making government services more<br />
accessible to the barangays, <strong>PAK</strong> also aims to<br />
increase local revenue collection and expose<br />
LGU personnel to different realities in the barangays, in the process enhancing their<br />
capacity to respond to people’s problems.<br />
In a matter <strong>of</strong> two years, the program has helped strengthen Magsaysay residents’ trust<br />
in the local government. It has heightened the LGU’s sensitivity to the concerns <strong>of</strong><br />
residents, by helping them identify and support more responsive priority projects for<br />
the barangays. Today, barangay <strong>of</strong>fi cials and local residents request for more visits and<br />
for an expanded range <strong>of</strong> services by the municipal government. In turn, municipal<br />
employees are more enthusiastic about each visit since these have added meaning and<br />
satisfaction to their work.<br />
1<br />
THE PAGLILINGKOD<br />
ABOT-KAMAY (<strong>PAK</strong>)<br />
PROGRAM<br />
Magsaysay, Davao del<br />
Sur
“Bringing Government Services Closer to the People”<br />
2
<strong>The</strong> <strong>Paglilingkod</strong> <strong>Abot</strong>-<strong>Kamay</strong> (<strong>PAK</strong>) <strong>Program</strong>: Magsaysay, Davao del Sur<br />
ABOUT THE PAGLILINGKOD ABOT KAMAY PROGRAM OR <strong>PAK</strong><br />
Project History: Recognizing the Need for Improved Services Delivery<br />
1. <strong>The</strong> Need<br />
Magsaysay is a 4th class agricultural<br />
municipality in the province <strong>of</strong> Davao<br />
del Sur. Majority <strong>of</strong> its 22 barangays<br />
are upland barangays that are diffi cult<br />
to reach from the poblacion (town<br />
center). Upland residents need to<br />
spend a considerable amount <strong>of</strong> time<br />
and money to reach the municipal<br />
hall when they need permits, pay<br />
taxes or conduct other transactions<br />
with the LGU.<br />
Real property tax assessment/billing inquiries under <strong>PAK</strong> program<br />
In the meantime, the municipal<br />
government faced several problems<br />
including: 1) poor local revenue generation because <strong>of</strong> poor collection and lackluster tax<br />
campaigns; and 2) the lack <strong>of</strong> clear understanding among LGU employees <strong>of</strong> the real situation<br />
<strong>of</strong> the barangays because <strong>of</strong> their limited exposure to farfl ung barangays, especially as 70%<br />
<strong>of</strong> LGU personnel are confi ned to the municipal hall doing clerical and/or administrative<br />
work every day.<br />
2. Initiating <strong>PAK</strong><br />
Mayor Arthur P. Davin initiated and championed the <strong>PAK</strong> program in 1999. Six years as a<br />
Sanguniang Bayan member made him see the importance <strong>of</strong> bringing government services<br />
closer to the people and providing the LGU with avenues for barangay immersion.<br />
As a fi rst step, LGU departments sat with the mayor to brainstorm on the possible components<br />
<strong>of</strong> such a program. <strong>The</strong> mayor then issued an executive order on March 10, 1999 creating the<br />
program. By virtue <strong>of</strong> Executive Order No. 99-04. the Mayor outlined the components <strong>of</strong> the<br />
program and organized a task force made up <strong>of</strong> representatives <strong>of</strong> key LGU departments<br />
to hold simultaneous one-day <strong>of</strong>fi ces in every barangay for at least once a year until all<br />
barangays are visited.<br />
Since LGU personnel were to take their respective functions to the barangay, there was not<br />
much need for re-orientation or orientation. <strong>The</strong> mayor also endorsed the program to the<br />
Sangguniang Bayan, which in turn provided the necessary legislative support and approved<br />
to the required budget.<br />
3
“Bringing Government Services Closer to the People”<br />
Project Description : Bringing Government Services to the People: <strong>The</strong> <strong>PAK</strong> Framework<br />
To ensure ease in implementation, <strong>PAK</strong>’s objectives, components and features were kept<br />
simple and straightforward.<br />
1. <strong>PAK</strong> Objectives<br />
Its objectives are:<br />
1. Provide people with better access to government services<br />
2. Increase tax collection<br />
3. Develop rapport between government <strong>of</strong>fi cials / employees and barangay <strong>of</strong>fi cials/<br />
constituents<br />
Along with providing regular municipal government services, the program also hoped to<br />
tap available partner agencies that could extend related critical services like the Red Cross<br />
and the Integrated Bar <strong>of</strong> the Philippines.<br />
2. <strong>The</strong> Management Team: Composition and Tasks<br />
<strong>The</strong> management team is composed <strong>of</strong> four key <strong>of</strong>fi ces:<br />
Municipal Administrator - has the authority over all other <strong>of</strong>fi ces<br />
Civil Security Offi cer (CSO) - internal security in-charge<br />
CDIO - center for community organization and information dissemination<br />
Mayor’s Offi ce Staff - access to involved departments (especially GSO)<br />
Members <strong>of</strong> the management team have the following tasks:<br />
Information dissemination<br />
Preparation <strong>of</strong> the community and Brgy. Offi cials<br />
Appear during barangay sessions and present the program<br />
Ensure information dissemination up to purok and household level<br />
Facilitation <strong>of</strong> schedules - If possible, schedules must be made with prior consent <strong>of</strong> the<br />
brgy. ffi cials<br />
Venue preparation- Look for an area where the program may be conducted like Brgy. Hall<br />
or School<br />
Data collection / consolidation - ensures that the prepared forms are properly fi lled- up<br />
4
3. <strong>PAK</strong> Components<br />
a. <strong>The</strong> critical municipal departments<br />
to be involved in <strong>PAK</strong><br />
<strong>The</strong> <strong>Paglilingkod</strong> <strong>Abot</strong>-<strong>Kamay</strong> (<strong>PAK</strong>) <strong>Program</strong>: Magsaysay, Davao del Sur<br />
While all municipal government<br />
<strong>of</strong>fi ces are required to deliver their<br />
mandated services during the barangay<br />
visit, in Magsaysay’s experience, the<br />
most critical <strong>of</strong>fi ces have been the<br />
following:<br />
1) Municipal Health Offi ce to provide:<br />
- Medical consultations<br />
- Dental services<br />
- Distribution <strong>of</strong> medicines<br />
Free medical services under <strong>PAK</strong> program<br />
- Laboratory examination: Urinalysis, sputum smeering<br />
2) Municipal Civil Registrar to provide<br />
- Late registration <strong>of</strong> live birth<br />
- Applications for Marriage Licenses (under Art. 34 <strong>of</strong> FC)<br />
- Registration <strong>of</strong> death<br />
- Legitimation <strong>of</strong> <strong>of</strong> birth certifi cates<br />
3) Municipal Treasurer’s Offi ce to provide<br />
- Issuance <strong>of</strong> Community Tax Certifi cate<br />
- Real Property Tax Collection<br />
- Issuance <strong>of</strong> Credentials for large cattle<br />
4) Municipal Agriculture’s Offi ce to provide<br />
- Vaccination and other programs<br />
b. Implementing <strong>PAK</strong><br />
Preparatory Phase. Each department is asked to identify the services they would provide<br />
during the barangay visit. This helps determine the number <strong>of</strong> staff needed from each<br />
department as well as the resources or materials that they would need to bring with them.<br />
This is followed by information dissemination about the barangay visit at the level <strong>of</strong> the<br />
Association <strong>of</strong> Barangay Captains (ABC) League and a formal presentation made to each<br />
barangay council by the management team.<br />
5
“Bringing Government Services Closer to the People”<br />
6<br />
Barangay <strong>of</strong>fi cials, in turn, take<br />
charge <strong>of</strong> disseminating information<br />
about the visit, including the date<br />
<strong>of</strong> visit and the services that will be<br />
<strong>of</strong>fered to the barangay residents<br />
so that they can come and avail <strong>of</strong><br />
these services.<br />
Actual Visit. During the actual visit,<br />
LGU staff are encouraged to bring<br />
their own food or “baon” so as not<br />
to burden the host barangay. A<br />
Agricultural services (de-worming, seedlings distribution,<br />
barangay visit usually carries the<br />
consultations, etc.)<br />
following government services:<br />
Medical and dental services<br />
Agricultural services (deworming, seedlings distribution, cooking demonstration,<br />
consultations with the Ats, distribution <strong>of</strong> Biologics<br />
Civil Registration/Wedding services<br />
Real property tax assessment/billing/collection<br />
Lectures (capacity building) – from all other local agencies pertaining to their respective<br />
<strong>of</strong>fi ces<br />
Free legal consultation services<br />
Free haircut services<br />
Other services solicited from government agencies and NGOs<br />
Post Visit Activities. After the barangay visit, each department has to evaluate the experience<br />
and generate data on the following:<br />
Number <strong>of</strong> services provided<br />
Number <strong>of</strong> benefi ciaries<br />
Amount collected<br />
Number <strong>of</strong> newly registered persons<br />
Sustaining <strong>PAK</strong> through Bayanihan<br />
To sustain the projects initiated during the barangay visits, barangays are commit to<br />
implementing and monitoring these projects. In the implementation <strong>of</strong> these barangay<br />
development projects, the “bayanihan” system is used to reduce expenses in labor component.<br />
In this way, the people gradually develop a sense <strong>of</strong> ownership and responsibility towards the<br />
LGU projects implemented in their community.
Project Results: <strong>Abot</strong>-<strong>Kamay</strong> na Serbisyo, <strong>Abot</strong>-langit na Biyaya<br />
<strong>The</strong> <strong>Paglilingkod</strong> <strong>Abot</strong>-<strong>Kamay</strong> (<strong>PAK</strong>) <strong>Program</strong>: Magsaysay, Davao del Sur<br />
<strong>The</strong> returns <strong>of</strong> the <strong>Paglilingkod</strong> <strong>Abot</strong> <strong>Kamay</strong> <strong>Program</strong> <strong>of</strong> Magsaysay have been manifold,<br />
including:<br />
1. Improved Access to Basic Service Delivery at less Cost<br />
With the municipal government coming to visit them in their barangay, residents were able<br />
to avail <strong>of</strong> services without having to spend for transportation. As a result, from 1991 to<br />
2001,<br />
a total <strong>of</strong> 16,893 individuals have availed <strong>of</strong> medical/dental services<br />
285 couples were civilly married<br />
1,563 heads <strong>of</strong> animals were vaccinated<br />
1,269 cattles were registered<br />
7,115 adults were issued community tax certifi cates<br />
26,344 seedlings (forest and fruit trees) distributed for agro-forestry projects and barangay<br />
tree parks;<br />
P1.2M was provided for micro-enterprises<br />
15,061 people were assisted;<br />
more people were made aware <strong>of</strong> LGU programs and services<br />
Entrepreneurial orientation provided<br />
Water systems, energy resources developed<br />
2. Serving as a counter measure against insurgency<br />
<strong>The</strong> regular presence <strong>of</strong> government <strong>of</strong>fi cials/personnel in the barangays and more visible<br />
services served as effective counter measure to the insurgency.<br />
3. Improved tax collections and increase in income<br />
Real Property Tax (RPT) collection increased, registering a 200% collection effi ciency in<br />
2000 while total delinquency and penalties in RPT for the prior years were updated; barangay<br />
issuance <strong>of</strong> CTC through its deputized treasurer increased yearly income by an average <strong>of</strong><br />
5%.<br />
Magsaysay’s total annual income has grown from P22,744,011.22 in 1998 to 36,178,806.19<br />
in 2001, a 15% average increase per year. This increase has been largely attributed to tax<br />
information drives and payment <strong>of</strong> the taxes by the people during <strong>PAK</strong> Operations.<br />
<strong>The</strong> increase in income has enabled the LGU to establish additional economic enterprises<br />
in the community. <strong>The</strong> LGU has opened up 3 more economic enterprises in the hope <strong>of</strong><br />
beefi ng up its revenue generation.<br />
7
“Bringing Government Services Closer to the People”<br />
4. Economic mainstreaming<br />
A total amount <strong>of</strong> 1.2 Million were provided in the form <strong>of</strong> livelihood assistance to cooperatives<br />
and various organizations/associations coming from the sectors <strong>of</strong> women, youth, senior<br />
citizens, indigenous people, and the persons-with-disabilities.<br />
5. Improved Government Employee Morale and Government Services<br />
<strong>The</strong> program increased the awareness and appreciation <strong>of</strong> LGU personnel <strong>of</strong> the real<br />
problems in the barangays. It alo provided more opportunities for LGU personnel and<br />
barangay <strong>of</strong>fi cials and residents to interact. This increased government effi ciency by<br />
strengthening initiatives and commitment <strong>of</strong> employees and <strong>of</strong>fi cials in delivering better<br />
services and legislation.<br />
6. Peace and Unity in the community promoted<br />
Through <strong>PAK</strong>, the LGU has regained people’s trust and confi dence in the government. It has<br />
revived the “bayanihan” spirit among barangay people who were encouraged to identify and<br />
implement community development after seeing the support <strong>of</strong> the LGU.<br />
LGU personnel, barangay <strong>of</strong>fi cials and the community members have also established<br />
better relations and more active interaction. Municipal <strong>of</strong>fi cials have learned to consult with<br />
various people’s organizations while municipal employees had deepened their commitment<br />
to public service out <strong>of</strong> the positive insights they obtained in the area. Barangay ffi cials and<br />
community members were able to air their problems and identify effective recommendations<br />
to address them.<br />
7. More women availing <strong>of</strong> LGU services<br />
With the LGU providing gender responsive orientation and values clarifi cation inputs during<br />
the visits, more women are encouraged to avail <strong>of</strong> barangay services.<br />
8. Gains for the environment<br />
<strong>PAK</strong> has identifi ed community-driven projects to help more effectively address poverty and<br />
environmental issues. LGU personnel are able to inform barangays <strong>of</strong> environment-related<br />
ordinances, including those concerning the protection and preservation <strong>of</strong> bufferzones,<br />
watershed areas, and tree parks. <strong>The</strong> LGU has also helped map out remaining forest covers<br />
and draw out plans to protect them. As a result, 34 cases <strong>of</strong> illegal cutting <strong>of</strong> trees have been<br />
reported and violators were apprehended.<br />
8
9. Gain in people empowerment<br />
<strong>The</strong> <strong>Paglilingkod</strong> <strong>Abot</strong>-<strong>Kamay</strong> (<strong>PAK</strong>) <strong>Program</strong>: Magsaysay, Davao del Sur<br />
<strong>PAK</strong> has helped build stronger<br />
community structures by utilizing<br />
existing structures in the barangay to<br />
ensure that projects are sustained and<br />
monitored. People’s skills in fi nancial<br />
management and budgetary processes<br />
were enhanced through orientations<br />
by members <strong>of</strong> the Municipal Finance<br />
Committee, composed <strong>of</strong> the Mun.<br />
Budget Offi cer, the Mun. Treasurer and<br />
the Mun. Accountant. Members <strong>of</strong> the<br />
Free haircut services under <strong>PAK</strong> program<br />
Lupon, together with the barangay captains, were also briefed on effective settlement <strong>of</strong><br />
cases under the Katarungang Pambarangay Law.<br />
<strong>The</strong> LGU has also helped build partnership among groups by tapping private and public<br />
agencies to provide services during the barangay visits. <strong>The</strong>se include the Integrated Bar<br />
<strong>of</strong> the Phil.-Davao del Sur Chapter, volunteer doctors and nurses from various hospitals in<br />
Davao City and the province, and local NGOs like MAPHEC. Line agencies like PENRO ,<br />
the Population Commission, the Department <strong>of</strong> Trade and Industry and the Department <strong>of</strong><br />
Agriculture also contributed their services.<br />
B. REPLICATING <strong>PAK</strong><br />
Key Implementation Steps<br />
In replicating the <strong>Paglilingkod</strong> <strong>Abot</strong> <strong>Kamay</strong> (<strong>PAK</strong>) <strong>Program</strong> <strong>of</strong> Magsaysay, the following<br />
implementation steps have to be undertaken:<br />
1. Preparatory Work<br />
In the preparatory phase, the local chief executive has to provide the foundation for the <strong>PAK</strong><br />
program. S/he needs to:<br />
a. Issue an Executive Order Creating the <strong>PAK</strong> <strong>Program</strong><br />
b. Develop an outline <strong>of</strong> the project containing the main features <strong>of</strong> the program, including<br />
the program’s rationale, objectives, main strategies and the key stakeholders to be<br />
involved.<br />
9
“Bringing Government Services Closer to the People”<br />
Free legal consultation services under <strong>PAK</strong> program<br />
2.Implementing <strong>PAK</strong>: Barangay Visit<br />
a. Pre-visit Activities<br />
10<br />
c. Work for legislative support by:<br />
presenting the <strong>Program</strong> and budget to<br />
the Sangguniang Bayan during their<br />
regular session<br />
rallying for their approval <strong>of</strong> the<br />
necessary budget<br />
encouraging their participation during<br />
the operation by conduction consultation<br />
with the people in aid <strong>of</strong> legislation.<br />
d. Organize the management structure and<br />
encourage close collaboration among<br />
the members <strong>of</strong> the management team<br />
for appropriate follow-up.<br />
Departmental Planning and Logistical Preparations<br />
Each department has to plan and prepare for the barangay visit; including who goes and<br />
what materials/equipment need to be brought to the barangay.<br />
Some Materials to Bring during Barangay Visits<br />
Municipal Health Offi ce<br />
- Referral Form<br />
- Anesthesia<br />
- Common medicines<br />
Municipal Civil Registrar<br />
- Forms<br />
- Application Form<br />
Municipal Treasurer’s Offi ce<br />
- CTC<br />
- RPT Receipts<br />
- Credential Form<br />
Preparing the barangay and community for barangay visit<br />
This can include:<br />
Presentation by the Management Team to the ABC<br />
Presentation by the Management Team to Barangay Council and Purok Leaders
Sample outline <strong>of</strong> the presentation to ABC and Barangay Councils:<br />
1. General Description <strong>of</strong> the <strong>Program</strong><br />
2. <strong>Program</strong> Strategy<br />
3. Services Offered<br />
4. Necessary preparations <strong>of</strong> the Barangay<br />
5. Scheduling <strong>of</strong> <strong>PAK</strong> Visit<br />
As part <strong>of</strong> the information dissemination to the barangay:<br />
<strong>The</strong> <strong>Paglilingkod</strong> <strong>Abot</strong>-<strong>Kamay</strong> (<strong>PAK</strong>) <strong>Program</strong>: Magsaysay, Davao del Sur<br />
Barangay <strong>of</strong>fi cials must be responsible for information dissemination at the purok and<br />
household level<br />
<strong>The</strong>y should clearly identify the services to be <strong>of</strong>fered or made available during the visit<br />
so that citizens are aware and prepared to avail <strong>of</strong> the respective services<br />
Encourage the constituents to avail the services<br />
Information dissemination is a crucial part <strong>of</strong> the <strong>PAK</strong> program. <strong>The</strong> quality <strong>of</strong> information<br />
dissemination will determine the number <strong>of</strong> residents who will eventually be able to avail<br />
<strong>of</strong> the services and take advantage <strong>of</strong> the <strong>PAK</strong> program.<br />
In scheduling the visits, departments must also take into account special days in the barangays<br />
like fi estas, anniversaries, harvest season, rainy season, etc.<br />
Interdepartmental Meeting and Finalization<br />
<strong>The</strong> management committee should call a meeting with all department heads to ensure<br />
their respective <strong>of</strong>fi ces are ready to provide their services. Here all departments confi rm<br />
their plans and schedules are fi nalized. In fi nalizing the details, the management team may<br />
need to send out <strong>of</strong>fi cial invitation to partners & stakeholders who would be involved in<br />
the barangay visit and secure all logistical needs <strong>of</strong> the LGU employees who will go to the<br />
barangay including food, transportation and security.<br />
b. Actual <strong>PAK</strong> visit<br />
During the actual visit, it is important that barangay level <strong>of</strong>fi cials are involved as they would<br />
be needed to provide some logistical and physical support for the <strong>PAK</strong> operations (e.g, tables,<br />
chairs, etal)<br />
c. Post Visit<br />
Departments need to register the number <strong>of</strong> clients they accommodated or the amount<br />
collected. <strong>The</strong>n, they undertake an evaluation with the help <strong>of</strong> the management team.<br />
11
“Bringing Government Services Closer to the People”<br />
3. Implementing the “No-noon break policy”<br />
a. Provide an orientation to LGU employees regarding such policy.<br />
b. Issue a memorandum order to institutionalize the policy.<br />
c. All departments in the LGU must be directed to come up with a schedule their employees<br />
that would allow everybody to experience being part <strong>of</strong> the skeletal working force that<br />
would remain in the <strong>of</strong>fi ce during lunch breaks to accommodate clients.<br />
Table 1. Reference Matrix for Replication<br />
Key Implementation Steps/Stage Timeline Estimated budget<br />
required<br />
1. Issuance <strong>of</strong> Executive Order for the Creation <strong>of</strong><br />
<strong>PAK</strong> <strong>Program</strong><br />
1 week<br />
2. Legislative Action 1 month before the 1st<br />
<strong>PAK</strong> Operation<br />
3. Issuance <strong>of</strong> Executive Order Creating the Task<br />
Force/ Management team<br />
12<br />
1 week before<br />
<strong>Program</strong> Briefi ng and<br />
Orientation<br />
4. Offi ce Preparations/Planning 2 weeks before the<br />
Barangay Immersion/<br />
<strong>PAK</strong> Operation<br />
5. Information & dissemination/Preparation <strong>of</strong> the<br />
Community<br />
1 month before the<br />
Actual Operations<br />
6. Pre-visit Coordination 2 weeks before the<br />
Actual Operations<br />
7. <strong>PAK</strong> Visit Activities(Actual Operations) 1 day in a selected<br />
barangay<br />
8. Post Visit Activities 1 day after Actual<br />
Operations<br />
Php 300, 000<br />
– appropriation for <strong>PAK</strong><br />
<strong>Program</strong> annually
Lessons and Insights for Replication<br />
<strong>The</strong> <strong>Paglilingkod</strong> <strong>Abot</strong>-<strong>Kamay</strong> (<strong>PAK</strong>) <strong>Program</strong>: Magsaysay, Davao del Sur<br />
Based on the experience <strong>of</strong> Magsaysay, the program, in its simplicity, is easily replicable<br />
provided that the following factors are ensured:<br />
1. Supportive and competent municipal <strong>of</strong>fi cials and employees<br />
2. Consistency in the implementation <strong>of</strong> the program<br />
3. Available <strong>of</strong> support equipment and supply<br />
4. Linkages with other agencies<br />
5. Proper information dissemination <strong>of</strong> the <strong>PAK</strong> visit to the barangay<br />
6. Keeping scheduled visits to avoid confusion<br />
7. Conducting <strong>PAK</strong> at the barangay level during the planting season (for farming communities)<br />
not productive<br />
8. Being awarene that residents have better paying capacity during the harvest season<br />
13
“Bringing Government Services Closer to the People”<br />
14
ANNEXES<br />
THE PAGLILINGKOD ABOT-KAMAY (<strong>PAK</strong>) PROGRAM<br />
Magsaysay, Davao del Sur
“Bringing Government Services Closer to the People”<br />
Annex A: Information form<br />
This form provides information on people availing the <strong>PAK</strong> services, outlined as follows:<br />
• Name • Address • Services Needed<br />
• Residence Certifi cate<br />
<strong>The</strong> form helps the municipality in determining the number <strong>of</strong> people who have availed the<br />
services<br />
16
Annex B: Blood Donor Interview Sheet<br />
<strong>The</strong> <strong>Paglilingkod</strong> <strong>Abot</strong>-<strong>Kamay</strong> (<strong>PAK</strong>) <strong>Program</strong>: Magsaysay, Davao del Sur<br />
This form provides information on the blood donor under the medical services under <strong>PAK</strong>,<br />
form outlined as follows:<br />
• Personal data • Medical history<br />
This form helps the municipality and the Philippine National Red Cross in determining the<br />
number <strong>of</strong> blood donors and other related information could be useful for other services.<br />
17
“Bringing Government Services Closer to the People”<br />
Annex C: Information sheet for the Vaccination <strong>of</strong> Animals<br />
This information sheet helps in keeping records <strong>of</strong> farmers in the municipality availing the animal health care<br />
and disease management program under the Agricultural services <strong>of</strong> the <strong>PAK</strong> <strong>Program</strong><br />
This form provides data/information on :<br />
• the name <strong>of</strong> farmer • age • animal (gender) • weight<br />
• and other remarks.<br />
18
Annex D: Certifi cation <strong>of</strong> ownership <strong>of</strong> animal<br />
<strong>The</strong> <strong>Paglilingkod</strong> <strong>Abot</strong>-<strong>Kamay</strong> (<strong>PAK</strong>) <strong>Program</strong>: Magsaysay, Davao del Sur<br />
This document showing ownership <strong>of</strong> the animal is necessary before availing the Animal care<br />
and disease management program. It contains information about the animal as to its kind,<br />
sex, color and age. <strong>The</strong> certifi cation must be duly signed by the Punong Barangay.<br />
TO WHOM IT MAY CONCERN:<br />
Republic <strong>of</strong> the Philippines<br />
Province <strong>of</strong> Davao del Sur<br />
MUNICIPALITY OF MAGSAYSAY<br />
BARANGAY OF TACUL<br />
-o0o-<br />
Offi ce <strong>of</strong> the Punong Barangay<br />
C E R T I F I C A T I O N<br />
THIS IS TO CERTIFY that M __________________________, <strong>of</strong> legal age a<br />
resident <strong>of</strong> Tacul, Magsaysay, Davao del Sur, is known to the undersigned to a lawful<br />
owner <strong>of</strong> a large cattle desribes as follows:<br />
Kind <strong>of</strong> cattle : ______________<br />
Sex : ______________<br />
Color : ______________<br />
Age : ______________<br />
This is to certify further that subject <strong>of</strong> large cattle is not among reported<br />
missing, stolen animal and not subject for investigation.<br />
This certifi cation is being issued to the above-name <strong>of</strong> person in connection<br />
with her/his desire to apply CERTIFICATE OF OWNERSHIP OF LARGE CATTLE, or for<br />
whatever legal purposes may serve him/her best.<br />
Issued this _____th day <strong>of</strong> _________________________ 2002 at Tacul,<br />
Magsaysay, Davao del Sur, Philippines.<br />
19<br />
ALEXANDER L. COSSID<br />
Punong Barangay
“Bringing Government Services Closer to the People”<br />
Annex E: Affi davit <strong>of</strong> Legitimation,and Affi davit for people<br />
wanting to get married<br />
<strong>The</strong>se two affi davit forms, which are duly signed by the Mayor <strong>of</strong> Municipality/City certifi es<br />
that the couple has never applied for any marriage license to any Local Civil Register and has<br />
the intention to get married.<br />
REPUBLIC OF THE PHILIPPINES )<br />
PROVINCE OF DAVAO DEL SUR ) S.S.<br />
MUNICIPALITY OF MAGSAYSAY )<br />
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx<br />
AFFIDAVIT OF LEGITIMATION<br />
WE, _________________________________ and ________________________ both <strong>of</strong> legal<br />
age, Filipinos and residents <strong>of</strong> Magsaysay, Davao del Sur, Philippines, after having been sworn in<br />
accordance with law do hereby depose and state, to wit:<br />
1) That we are the parents <strong>of</strong> ____________________________________;<br />
2) That during the conception <strong>of</strong> the said child, we are both single could have lawfully<br />
contracted Marriage and that we actually married each other;<br />
3) That our Marriage was solemnized by ___________________________ ________________<br />
_______ at ______________________________ on ___________________________;<br />
4) That this was recorded in the Offi ce <strong>of</strong> the City/Local Civil Registrar <strong>of</strong> _________________<br />
_______________ on ______________________;<br />
5) That we sought that ___________________________________ who was born on _________<br />
__________ at ____________________________ be legitimated;<br />
6) That the fact <strong>of</strong> his/her birth was registered in the Offi ce <strong>of</strong> the Local Civil Registrar <strong>of</strong><br />
_______________________________________;<br />
7) That his/her father executed and admission <strong>of</strong> paternity in his/her favor at the time <strong>of</strong><br />
registration <strong>of</strong> his/her birth;<br />
8) That we are executing this affi davit to attest to the foregoing averments;<br />
9) That affi ants sayeth no more.<br />
IN WITNESS WHEREOF, we have hereunto set our signatures this __________ day <strong>of</strong> ______________<br />
_______, 1999 at Magsaysay, Davao del Sur, Philippines.<br />
_____________________________ _________________________<br />
CTC No. ______________________ CTC No. __________________<br />
Issued on _____________________ Issued on _________________<br />
At Magsaysay, Davao del Sur, Philippines At Magsaysay, Davao del Sur, Philippines<br />
SUBSCRIBED AND SWORN to before me this _________ day <strong>of</strong> ______________<br />
__ 2002 at Magsaysay, Davao del Sur, Philippines.<br />
Paid under OR No. ____________________<br />
Issued on ____________________________<br />
Issued at Magsaysay, Davao del Sur, Philippines<br />
20<br />
ENGR. ARTHUR D. DAVIN<br />
Municipal Mayor
REPUBLIC OF THE PHILIPPINES )<br />
PROVINCE OF DAVAO DEL SUR ) S.S.<br />
MUNICIPALITY OF MAGSAYSAY )<br />
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx<br />
A F F I D A V I T<br />
<strong>The</strong> <strong>Paglilingkod</strong> <strong>Abot</strong>-<strong>Kamay</strong> (<strong>PAK</strong>) <strong>Program</strong>: Magsaysay, Davao del Sur<br />
WE, _________________________________ and ________________________<br />
both <strong>of</strong> legal age, Filipinos and residents <strong>of</strong> ___________________________________,<br />
Philippines, after having been sworn in accordance with law do hereby and state, to wit:<br />
10) That we are <strong>of</strong> legal age and both are unmarried;<br />
11) That we have been living together as husband and wife since the year ________<br />
______ ( ) years;<br />
12) That during this period <strong>of</strong> _______ years, we have resided at __________ _____<br />
___________________ and we got _______________ <strong>of</strong>fspring/s : ___ ___________ son/s<br />
and __________ daughter/s;<br />
13) That we have never applied for any marriage license to any Local Civil Registrar,<br />
furthermore it is now our intention to get married;<br />
14) That we are executing this affi davit for the information <strong>of</strong> the authorities concerned,<br />
in pursuant to the provisions <strong>of</strong> Article 34 <strong>of</strong> the Family Code <strong>of</strong> the Philippines.<br />
IN WITNESS WHEREOF, we have hereunto set our signatures this ____________ day <strong>of</strong><br />
_____________________, 2002 at Magsaysay, Davao del Sur, Philippines.<br />
_____________________________ ___________________<br />
_____<br />
CTC No. _____________________ CTC No. ___________<br />
_____<br />
Issued on _____________________ Issued on ___________<br />
_____<br />
At ___________________________ At ______________________<br />
SUBSCRIBED AND SWORN to before me this _________ day <strong>of</strong> _____________<br />
___ 2002 at Magsaysay, Davao del Sur, Philippines.<br />
Paid under OR No. ____________________<br />
Issued on ____________________________<br />
Issued at _____________________________<br />
21<br />
ENGR. ARTHUR D. DAVIN<br />
Municipal Mayor
“Bringing Government Services Closer to the People”<br />
Annex F: Sample Pr<strong>of</strong>i le <strong>of</strong> a barangay<br />
Pr<strong>of</strong>i le <strong>of</strong> the barangay where the <strong>PAK</strong> Operations is held provides a good background <strong>of</strong> the<br />
barangay itself. <strong>The</strong> pr<strong>of</strong>i le has information on:<br />
• history • land area • former and recent elected barangay leader<br />
• population • facilities available, and<br />
• mode <strong>of</strong> transportation available, etc.<br />
BRIEF PROFILE OF BARANGAY TACUL<br />
In 1943, Tacul was part <strong>of</strong> the Municipality <strong>of</strong> Bansalan. A Corporal <strong>of</strong> the Philippine<br />
Army named Cpl. Jose Sumalnap who was an Igorot from Agawa, Bisao, Mountain<br />
Province, created it. <strong>The</strong> First Bagobo leader was Datu Landiwa and the First Blaan<br />
Leader was Datu Banggat. <strong>The</strong> name <strong>of</strong> this place before was Pantulangon and it was<br />
changed and renamed as Tacul in 1948, which came from dominantly grown tree<br />
“TIPOLO”.<br />
<strong>The</strong> fi rst barangay leader known as Tenyente del Baryo was the Late Marcelo Callata<br />
when the then President Ramon Magsaysay signed into law RA 1408 creating Tacul<br />
as one <strong>of</strong> the barangay <strong>of</strong> the Municipality <strong>of</strong> Magsaysay, Davao del Sur.<br />
<strong>The</strong> current Barangay Captain is Alexander Cossid, who was previously appointed<br />
in 1998 when his predecessor run for Municipal Councilor and elected as Punong<br />
Barangay last June 15, 2002 barangay election.<br />
Barangay Tacul is bounded in the northwest portion <strong>of</strong> the municipality adjacent to<br />
the Barangays <strong>of</strong> Bala and Upper Bala on the eastern portion, Barangay Malongon<br />
on the northern portion, Barangay Maibo on the western portion bordering the<br />
provincial boundary <strong>of</strong> North Cotabato and Barangay San Isidro and Balnate on the<br />
southern portion. <strong>The</strong> terrain <strong>of</strong> the barangay is gently sloping hills, some fl at lands<br />
and mountainous areas going westward. It is approximately 9.6 kms. Away from the<br />
urban water <strong>of</strong> Poblacion, the seat <strong>of</strong> municipal government.<br />
It has a total land area <strong>of</strong> 1,220.746 hectares. It is an agricultural community with<br />
production from coconut, corn, rice and rubber at 320.0 hectares, 216.0 hectares,<br />
22
<strong>The</strong> <strong>Paglilingkod</strong> <strong>Abot</strong>-<strong>Kamay</strong> (<strong>PAK</strong>) <strong>Program</strong>: Magsaysay, Davao del Sur<br />
195.12 hectares and 170.0 hectares, respectively. Other areas are planted to rootcrops,<br />
vegetables and fruit trees. Mango plantation covers 3,989 trees and 820 trees <strong>of</strong><br />
marang plantation. Leading livestock and poultry production are from chicken,<br />
swine, goat and carabao. <strong>The</strong> barangay is an urbanizing area with commercial<br />
activities and having regular market day every Saturday. Other areas are also utilized<br />
to infra utilities and institutional facilities such as elementary school, secondary<br />
school, barangay hall, covered court for training, social and sports activities, day<br />
care center, barangay health center and some private religious chapels.<br />
<strong>The</strong>re is also one tourism facility developed in the area whish is an inland swimming<br />
resort located at Sitio Laya.<br />
Approximately 7.0% <strong>of</strong> the population are IP with Bagobo tribe as the leading IP<br />
followed by Blaan mostly settling in Sitios Laya, Siogan, Bomba and Santol.<br />
A Total <strong>of</strong> 92.5% <strong>of</strong> this barangay sitios populace are literate and 7.5% are illiterate.<br />
Major source <strong>of</strong> drinking water is from spring development (level 2 & 3) which is<br />
about 75% <strong>of</strong> the consuming populace while 25% drinks from jetmatic pump water<br />
supply.<br />
<strong>The</strong> barangay has regular transportation vehicles from passenger jeepneys, motorcycle/<br />
skylabs and hauler trucks for commercial, agro-forestry and light industrial activities <strong>of</strong><br />
the area. It is also energized through the DASURECO providing the power supply.<br />
<strong>The</strong> area <strong>of</strong> the barangay is expected to increase upon fi nal settlement <strong>of</strong> disputed<br />
boundary areas claimed by North Cotabato and this is expected to boast agricultural<br />
development and other socio-economic development <strong>of</strong> the barangay.<br />
23
“Bringing Government Services Closer to the People”<br />
Annex G: Sample <strong>Program</strong> Implementation Report<br />
This report basically provides data on the number <strong>of</strong> people who availed the services namely:<br />
legitimation, application for marriage license, issuance <strong>of</strong> affi davit, dental and medical<br />
services, free haircut, animal vaccination and seminars/lecture provided.<br />
BRANGAY : Bacungan<br />
DATE : 21 March 2002<br />
Republic <strong>of</strong> the Philippines<br />
Province <strong>of</strong> Davao del Sur<br />
Municipality <strong>of</strong> Magsaysay<br />
<strong>Paglilingkod</strong> <strong>Abot</strong> <strong>Kamay</strong> (<strong>PAK</strong>) <strong>Program</strong><br />
PROGRAM IMPLEMENTATION REPORT<br />
Municipal Registrar’s Offi ce:<br />
Certifi cate <strong>of</strong> Live Birth:<br />
1. Legitimation - none<br />
2. Late Registration - 5<br />
Application <strong>of</strong> Marriage License - 2<br />
Mayor’s Offi ce: (Issuance <strong>of</strong> Affi davit)<br />
Late Registration - 5<br />
Marriage Solemnization - 2<br />
Municipal Assessor’s Offi ce:<br />
Real Property Units - 24<br />
Rep. <strong>of</strong> the Phil. Lots - 6<br />
School Sites - 1<br />
Municipal Health’s Offi ce:<br />
Dental Services - 20 persons<br />
Medical Services - 67 persons<br />
Municipal Agriculture’s Offi ce:<br />
Vaccination:<br />
Cattle - 1<br />
Swine - none<br />
Carabao - 6<br />
Lecture on Livelihood - none<br />
Others (Specify) - Hemosept – 5 persons recipient<br />
Lecture/Seminar:<br />
SBSO _________ MEO _________<br />
MPDO _________ MBO _________<br />
HRMO _________ MACCO _________<br />
MSWD _________ PNP _________<br />
Libreng Gupit: - 26 persons<br />
24