Fourth Industrial Revolution

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With powerful and dynamic enterprise management portfolios like Sage X3, Sage 300 and Sage CRM, Sage Software has been enabling SMEs to be on par with latest technologies and developments including Industry 4.0. Sage focuses on bringing the best to the SMEs. Let us take an example of how Sage Software is enabling Industry 4.0 for the SMEs.Mr. Suresh works as a salesperson with a product manufacturing company. The product requires demos to the customers to entice them to buy it. Mr. Suresh is equipped with a smartphone, which has a CRM app and thus, even when he is not in the office, he will be notified on his smartphone when a new lead is assigned to him. If he is travelling, he can immediately call and qualify the lead and not waste any additional time. Once qualified, he can update the CRM from his smartphone itself. The salesperson can also take down the lead’s requirements on a call and update the same in the CRM system. This will help the presales or the demo team to prepare / customize the product to the customer’s requirements so that connecting with him becomes easier. The presales team also need not always call up the salesperson to ask for requirements, since they can get the same from the CRM software where the salesperson has already updated the communication and all the required notes. Today, technologies like Webex are helping companies to not only conduct meeting, but also have product demos and training remotely. The Presales team can give demos online to the clients and can help them with the inventory update of the stock from their cell phones without the need to contacting the inventory or warehouse team. If the Client approves, they can also block the inventory from their cell phones and the inventory manager will be notified of the same.
The salesperson can calculate the product’s quote along with the customizations from the CRM App on his smartphone and generate a quote, which he can share with the client. After the client comes on board with the company, the implementation or the post-sales team can take over from there. The seamless and efficient data interaction between the sales team and the other departments internally can help in implementation team to know all the details of the client even if the salesperson is not available in order to avoid any delays in implementation. Automated follow-ups for clearing invoices can help the accounts team in averting heaps of load off their work. Further, the customer service team knows all details of the product and hence, they can service the clients better and answer to their queries much faster. Sage Software helps you do all these and much more including real time updates, mobility, and data security from its cutting-edge and holistic product suites.
Page 1 and 2: What is Industry 4.0? All you ought
Page 3 and 4: Technology, business and our work e
Page 5 and 6: 1.Horizontal and Vertical System In
Page 7 and 8: 7.Additive manufacturing (3D printi
Page 9 and 10: Industry 4.0 digitalization is appl
Page 11 and 12: It is true that data can help any c
Page 13: 5 How is Sage enabling Industry 4.0
Page 17 and 18: Industry 4.0 is a revolution that i

Fourth Industrial Revolution

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