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The Middle East Recruiter Page 13 Vishal Patel Divisional Manager MENA Region 2015 brought rapid shifts in business. From volatility in the Chinese markets to precipitous drops in the price of oil, businesses faced uncertainty. 2016 promises to continue advances in cloud computing that have helped a variety of organisations better correlate data within ERP, BI, and CRM. Interpro People has a unique perspective on the continued expansion of enterprise apps across the world, as a multi-national niche recruitment business, specialising in Enterprise Apps (EntApp), digital, and technology categories. Operating for 25 years, with over 100 specialist recruiters in 8 offices across 4 continents. Interpro’s EntApp division looks after SAP, Salesforce, Oracle, MS Dynamics, and others. The development of enterprise apps has been evident in the Middle East. Interpro Dubai’s Vishal Patel, an enterprise apps specialist who has worked in a variety of markets including London and Dubai, says the growth is coming, “as senior stakeholders involve themselves in the decision-making process on applications like SAP, Oracle & Dynamics.” Enterprise applications are a key recruitment point for many large, global organisations. The uniformity of the software means that there is a large potential pool of specialists who can help adapt the complex packages to the needs of a business. The challenge, says Interpro’s Oracle specialist Jamie King, is that not all of the talent can be locally sourced. “Sometimes the skillsets required for niche positions do not exist locally and I will have to extend my search abroad into more mature markets.” The sentiment is seconded by Petar Manakovski, who says “Two-thirds of hiring managers say they have struggled to attract candidates with the right hard skills, technical knowledge or experience.” “The development of enterprise apps has been evident in the Middle East. Growth is coming” Lacking access to that talent can cause some significant issues. Manakovski says, “A lack of appropriate specialist staff could hamper efforts to increase productivity, turnover and profitability, preventing the company from reaching its full potential.” The problem is not limited to the UAE, and the solution is one Interpro has been employing globally for over 25 years. Explains Manakovski, “It’s not about the availability of talent as much as it is about finding the right person for the job. Many employers are only considering ‘active’ job seekers, when they should be tapping in to the wider candidate pool where the passive candidates are.” www.recruiterme.ae www.recruiterawards.ae RECRUITER AWARDS UAE 2016
The Middle East Recruiter Page 14 A passive candidate is someone who has all of the skills required for a position, however they are not actively looking. Manakovski says, “From the candidate side, the major difference is the fact that there are a lot of active candidates that will take on any role regardless of the organisation, location, carrier progression if the salary is right.” This creates a risk for employers because they don’t know if they’re making an investment in a person who will move on in a few months if an increased salary is offered elsewhere. By focusing on passive candidates, you are using a wider pool to find candidates who may be more stable. Dubai was a maturing market in 2015, something all three consultants agreed would continue in 2016 as more mid-to-large organisations build internal enterprise application teams. Some of the growth is due to increased adoption of cloud-based technologies and new releases in to the market. Says King, “This will be a busy year as more organisations are increasing their budgets to develop bigger and better Oracle centres of excellence.” Manakovski says, however, that new releases will encourage development. “New versions of CRM 2016 and especially AX 7 are going to be released this year. AX 7, with the new cloud services, have huge potential and have already attracted a lot of interest from large, well-known conglomerates within UAE and Middle East.” Ultimately, Patel thinks that growth will be limited by the people to run the platforms. “Within the SAP space more and more organisations are looking for skilled professionals who are able to turn-around failing transformation, optimize ERP environments, and are able to drive change management.” Hiring departments are increasingly challenged to determine if a person is able to do a difficult, highly-specialised position. Interpro specialises in finding niche candidates, says King, and that’s useful in a constantly-changing world of enterprise apps. “Being niche allows us to understand the market to a degree where we can dig in to candidate experience to ensure that they have a good understanding of the technology. The candidate, of course, has more nuanced technical expertise however a high percentage of my candidates are found through referrals. The technical aspects are generally backed by the referees.” There are many areas that are still developing and required in the market. Vishal Patel says that job seekers should brush up on, “SAP, Oracle and Dynamics as three key markets, and job seekers should look to understand the business, the processes, and engage stakeholders. These can contribute extensively to the candidate’s success in gaining a new and rewarding position.” A need for technical expertise is something echoed by Petar Manakovski. “The market is good, there is a lot of demand, and it is crucial that job seekers are always up to date with the latest versions and certifications as this is a moving market. Every year, new versions are being released from Microsoft so, to be on the top of the game, you have to keep up with the technology progression.” Clients are telling Jamie King that they want a strong communicator as well. “Any large company in the UAE is likely to have a high number of different nationalities and cultures. The diversity is great, however tailoring your approach based on the stakeholder and audience is something that should be taken in to account more often.” Cloud-based ERP, BI, and CRM systems are going to continue to be developed in the UAE. The technology is helping businesses better use the data they’re collecting. Because the platforms are emerging and constantly updating, finding people who are well-versed can be difficult. 2016 and beyond will offer a great deal of opportunity for both businesses and specialists. To find out more about Interpro, our methodologies, and the work we’re doing across the globe, check us out at http://InterproPeople.com www.recruiterme.ae www.recruiterawards.ae RECRUITER AWARDS UAE 2016
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