RecruiterME - UAE Recruiter Magazine

The Middle East Recruiter
Page 24
15 Important Factors to Success
in Recruitment and Outsourcing
It is not easy to stay in the same company for
a period of fifteen years “neither to get started
from scratch as an administrative employee to
become an Executive Manager nor to increase
the number of employees throughout fifteen
years from 5 to over four thousand.”
I have lived through all this as a reality, “As a success
story with Reach Company for Employment
Services through fifteen years.”
I will try to brief some of the important factors
behind this success that have made this dream
come true within fifteen years. Reach Employment
Services has become one of the largest and most
reputed companies in the United Arab Emirates.
In short:
Dedication: The success of the first group which was
handled by our founder devoted himself to work hard.
Working hard to build and develop the company and
increase its projects is the main objective of all the
employees.
Building trust, loyalty and dedication among the employees
which made them feel as stakeholders of the company.
Sense of belonging, not only to the company, but also to
UAE that gave us the opportunity to work on its home soil,
land of good and giving. The company’s management
have never thought to make a good fortune and leave. On
the contrary, we have and still strive to provide excellent
services to do our duty as a private sector company and
to be part of the success story of the United Arab Emirates,
which has become a magnet for the world’s business.
The government sector – focusing on this sector gave us
more exposure to stabilize and expand our portfolios.
Client – by understanding the nature of each institution
and their role in UAE we strive to give a personalised service
while maintaining high levels of professional performance.
Transparency – we developed a clear vision among the
customers through contracts and job offers.
Compliance with the law as the laws of the Ministry of Labour
and the UAE are the constitution ruling our company. We
abide by these laws in our relationship with our employees
and clients, which made Reach Employment Services one
of the leading companies abiding by laws in the UAE.
Creating a professional teamwork. We have developed the
concept of “More than a work place environment”. In order
to give our employees a feel of home/family atmosphere.
Managing the relationship with the outsourcing employees
with full transparency. By informing the details of the
outsourced employee’s contracts and our clients which
has reinforced their confidence. We have also considered
our outsourcing staff as our employees and clients. At the
same time (the employee is treated as a client), making
them as our best representatives.
Humanitarian dealings with the needs and requirements of
our permanent or outsourcing employees.
Caring for customers while understanding their needs and
work nature. Establish our strategic partnerships with them
on the concept of permanent partnership not profit and
loss.
Within Reach Employment Services, we have adopted to
take responsibility for the mistakes made by managers and
management, and try not to make them the responsibility
of our young employees derived from our believe in the
partnership in decision making and responsibility.
Granting administrative and financial support operations a
special interest among directors, management and follow
all of which enhancing the company’s ability to overcome
the administrative and financial challengers that hinder
development.
Development of a special concept to deal with (lowincome)
outsourcing employees because they are (the
most important) employees in our company. Due to their
inability to deal with work-life difficulties, we decided to
open all the doors to meet with them and follow up their
affairs as this made us able to deal with employees of
different salaries ranging from 2000 AED up to 250,000 AED.
“Within Reach Employment Services, our development is the
result of our own concepts of excellence in providing services
for our employees, clients and our staff who work overseas. This
is how we achieved our success, and we will continue to strive
towards further success”
Maher Hussain
Executive Manager
Reach Employment Services – Dubai
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RECRUITER AWARDS
UAE 2016