LashLeadershipBrochure2017-Final-Online

Jamie Carter
Senior Director, Patient Services Portfolio Owner
Responsibilities consists of:
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Lead the Business Services workstream for Project Fusion
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Oversee the requirements gathering and system design process for Lash
Group’s service offerings: Access, Affordability, and Engagement
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Creation of Lash Group’s Business Governance structure which will
establish a clear decision making process, criteria, and accountability
structures, ensuring that business, technology, and data changes support
Lash Group’s business goals and strategy.
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Oversee the BI (Business Intelligence) and Analytics workstream to
ensure new capabilities and enhancements scale efficiently, meet future
business needs and integrate with ABC data sets.
External work history prior to Lash Group:
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Transportation Security Administration
Personality traits that contributed to
your success:
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Attitude: Certainly not everything goes
my way, but I do feel as if we all have
an opportunity to make the best out of a
situation. People want to work with others
that stay optimistic and positive.
•§
Preparation, Determination and Respect:
I have played sports all my life and
contribute many of my learnings along the
way to athletics. In addition, a coach has
to prepare, motivate and lead a team. If
you truly want to lead a team, they have to
respect you.
•§
Passion: I truly love helping people, and
I know the work we do every day makes a
difference in people’s lives. This passion
allows me to work each day for a purpose.
Career path at Lash Group:
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August 2004-March 2005: Program Support Specialist, Data Intake
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March 2005-October 2006: Assistant Manager, Data Intake
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October 2006-March 2009: Manager, Data Intake
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February 2007-March 2009: Manager, Shared Services (Operations)
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March 2009-July 2013: Product Consultant, Product Strategy
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July 2013-October 2015: Director, Product Strategy
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October 2015-Present: Sr Director, Patient Services Portfolio Owner
Career achievements which furthered your success:
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Division winner for the AmerisourceBergen Specialty Group Vision Award
in 2014
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Division winner for the AmerisourceBergen Consulting Services Values
Award in 2011
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Certified Scrum Product Owner (CSPO)
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8 years of experience with Waterfall and Agile methodologies
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AmerisourceBergen’s Leadership Program
Career aspirations:
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When I think of career aspirations, I do not think of job titles or positions.
I tend to focus on roles that interest me, challenge me, allow me to grow
and provide purpose. What is this job in the future? I am not sure, but I
know that we work in an ever-changing industry and the need to adapt to
and influence the industry the is key. Today, I am focused on integrating
our people, processes and technology through Project Fusion. I am
excited to see where this journey takes Lash Group and how much I learn
in the process from such a unique opportunity.
Advice to associates:
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Get things Done… Knowledge and intelligence are both useless without action! Take action, learn from the outcome, and
repeat this method over and over again. We learn when we succeed, and we learn when we fail.
•§
Don’t “stick to the agenda” too much: Meaning, know how to be flexible and adapt. This goes for things you tackle daily, but
also from a career perspective. Keep your mind open to new opportunities. It is great to have a plan, but know that plans
change and be flexible (and strong) enough to deal with it.
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