14th-plan-full-document

10. ;]jf lgj[Qx¿sf] 1fg, ;Lk, bIftf / cg'ejsf] pkof]u ug{ ;]jflgj[Q sd{rf/L kl/ifb\sf]
Joj:yf .
11. hgu'gf;f] Joj:yfkgsf] nflu u'gf;f] ;'g'jfO 6«oflsª k4lt -Grievance Handling
Tracking System_ sf] ljsf; .
12. gful/s a8fkqnfO{ :yfgLo efiffdf ;d]t lgdf{0f u/L df]afOn PK; tyf ;"rgf k|ljlwsf]
pkof]udfkm{t k|of]u Pjd\ Ifltk"lt{;lxtsf] gful/s a8fkqsf] k|fyldstfsf cfwf/df
;]jf k|jfx .
13. g]kfn k|zf;lgs k|lzIf0f k|lti7fg, sd{rf/L k|lzIf0f k|lti7fgnufotsf cGo ;/sf/L
tflnd k|bfos lgsfosf] hgzlQm / ef}lts k"jf{wf/sf] ljsf; / Ifdtf clej[l4 .
14. lghfdtL sd{rf/L / ltgsf cfl>t kl/jf/sf nflu lghfdtL sd{rf/L c:ktfnnufot
cGo c:ktfnsf] ;xsfo{df b'3{6gf tyf :jf:Yo ladf .
15. lghfdtL sd{rf/L 6«]8 o'lgogsf] cfrf/;+lxtf th{'df tyf sfof{Gjog .
16. ;a} ;fj{hlgs lgsfo / ;a} tx tyf g]t[Tj txsf kbflwsf/Lsf] lhDd]jf/L / st{JonfO{
hjfkmb]xLk"0f{ agfpg ;"rs;lxt sfo{ ;Dkfbg ;Demf}tf .
#=^ ck]lIft pknlAw
;+j}wflgs k|fjwfg cg'¿ksf] k|zf;lgs k'g;+{/rgfsf nflu cTofjZos gLlt / P]g
sfg'gx¿ th{'df eO{ sfof{Gjog ePsf x'g]5g\ . lghfdtL sd{rf/Lx¿ tyf pgLx¿sf cfl>t
kl/jf/sf] :jf:Yo tyf b'3{6gf ladf nfu' ePsf] x'g]5 . ;"rgf k|ljlwsf] ljsf; / lj:tf/åf/f
;fj{hlgs k|zf;gnfO{ ljB'tLo zf;g k|0ffnLsf] ¿kdf cl3 a9fO{ ;a} ;/sf/L sfof{nox¿df
:jrflnt sfo{k|0ffnLsf] lj:tf/ ePsf] x'g]5 . ;]jf k|jfxdf Go"g nfut, pRr u'0f:t/ / ;/n
kxF'rsf] ;'lgZrttf ePsf] x'g]5 . /fi6«;]js sd{rf/Lx¿sf] Ifdtf clej[l4 eO{ ;]jf k|jfx
k|efjsf/L ePsf] x'g]5 / g]t[Tj txdf ul/g] sfo{ ;Dkfbg ;Demf}tfaf6 ;/sf/L lgsfox¿sf]
:ki6 lhDd]jf/L / pQ/bfloTj ls6fg ePsf] x'g]5 .
&=$=@ Gofo Joj:yf
!= k[i7e"ld
nf]stflGqs zf;g k|0ffnLsf] lbuf] cfwf/ Gofosf] ;'lglZrttf xf] . hgtfsf] ^ bzseGbf
nfdf] cys ;ª\3if{sf] kl/0ffd:j¿k ev{/} k|fKt ePsf] g]kfnsf] ;+ljwfgn] Gofo Joj:yfsf]
cfwf/e"t vfsf lgwf{/0f u/]sf] 5 . ;+ljwfgk|bQ df}lns xs ;+/If0f u/L hgtfdf Gofo ;'lglZrt
ug{ s]an ;+ljwfgdf xsx¿ pb\3f]if u/]/ dfq k'Ub}g, Goflos k4ltsf] k|efjsf/L sfof{Gjog
;'lglZrt x'g}kb{5 . GofoJoj:yfsf] k|efjsf/L sfof{Gjogaf6 dfq ;+j}wflgs Joj:yfn] kl/sNkgf
u/]sf] sfg'gsf] zf;g, df}lns xs / dfgj clwsf/sf] ;+/If0f / k|j4{g tyf zflGt, ;'zf;g /
ljsf;sf dfWodaf6 /fli6«o hLjgsf ;a} If]qdf Gofok"0f{ Joj:yf sfod ug{ ;Dej x'G5 .
ul/aL lgjf/0f, zflGt tyf ;'zf;g | 279