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January 20, 2011 - Spokane Community College

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TOPIC DISCUSSION FOLLOW-UP<br />

logged in or completed their first online assignment. SCC will be looking at<br />

samples from these programs.<br />

� Faculty Training & Development: Faculty training is very important – online<br />

instruction is not the same as teaching on-ground. Instructor training includes<br />

online course design, instructional strategies, online teaching tools, and social<br />

interaction and feedback/engagement (very important to student success).<br />

Another issue important to students is consistency in online course design. The<br />

DL Help Desk receives numerous calls from online students having difficulty<br />

finding where class information and study resources are hidden in the course<br />

design. At present, there are no standards; the instructor has complete control<br />

of their online courses, and ANGEL is very flexible. The DLTF is considering<br />

implementation of an online course “template”, which would provide consistency<br />

in organization for students. At WSU, 95% of courses “look the same” (this is<br />

not required, but strongly encouraged). Other issues being considered are<br />

finding incentives for online faculty to receive minimal training prior to teaching<br />

online, encouraging them to take advantage of available training resources,<br />

working with department liaisons to identify and remediate poor online courses<br />

(deans/department chairs schedule faculty to teach), and developing a space for<br />

online faculty to access resources and share experiences.<br />

Some suggestions from the <strong>College</strong> Alliance are listed below:<br />

� You could divert online students to orientation training before they are<br />

allowed to access course content. This option already exists for faculty who<br />

wish to take advantage of it.<br />

� Open the online class a week before the quarter begins for completion of<br />

the tutorial. This option also already exists for faculty who wish to take<br />

advantage of it.<br />

� EWU requires completion of a computer literacy course before a student<br />

can register for an online class, and before graduation. SCC could provide<br />

a CPL course for one credit which would make things a bit clearer and also<br />

provide students incentive to complete the tutorial.<br />

� “Quality Matters” is an excellent DL rubric to use for training instructors<br />

before they design online and hybrid courses. Marie stated that SCC<br />

participates in the state QM consortium and has the QM materials available.<br />

There will be some free training available in this area, but trainers are<br />

voluntary and it is difficult to find faculty who are able to volunteer their time<br />

to be peer reviewers.<br />

4

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