Welcome to ufirstgold - Ulster Bank

Terms and conditions
Please read the following terms and conditions. They give you important information about
the benefits which come with your Ulster Bank ufirstgold Current Account.
Definitions
“ufirstgold Membership Services” means services provided by Affinion International Limited
acting as agents for Ulster Bank.
ufirstgold Benefits
You are entitled to apply for any additional benefits specified in this User Guide for as
long as your ufirstgold Current Account remains open. We may alter any of these benefits
and will usually give you at least one month’s prior written notice except in exceptional
circumstances (for example where a benefit provider goes into liquidation) when we may
remove a benefit without prior notice.
We reserve the right to reclaim all or part of the value given on any benefits as highlighted
in this User Guide should the ufirstgold Current Account be closed or downgraded within six
months of the Account being opened.
Please note that if you cancel your agreement for the ufirstgold Current Account during the
14-day period, your ufirstgold Membership will also be cancelled automatically and you will not
be able to use any ufirstgold benefits in this Guide.
Financial Benefits
Credit facilities: Over 18s only. Security (by way of guarantee) may be required for personal loans.
1 Leisure and Lifestyle Benefits
1 Travel Booking Service
1.1 ELIGIBILITY
a) You may book package holidays, tours, cruises, tickets for scheduled airline flights, tickets
for charter airline flights, city breaks, ferry tickets, hotel accommodation, holiday cottages
and villas, holiday apartments and Avis Car Hire through the service.
b) There is no limit to the number of times you may use the service, provided you are an
active ufirstgold or ufirst Current Account member.
1.2 TRAVEL RESERVATIONS
a) Reservations can only be made via telephone through the ufirstgold Travel Service.
b) To make a reservation, you must phone Membership Services, who will verify your
membership details and put you through to a ufirstgold Travel Service Agent.
c) Your details will not be used for any purpose other than to fulfil the obligations under
the ufirstgold Travel Service.
d) The availability of scheduled airline tickets and international ferry tickets can usually be
confirmed during your call to the ufirstgold Travel Service.
e) For holiday packages, tours, cruises, city breaks and charter airline tickets, availability can
usually be confirmed during your call, and always on the same day.
f) You may request specific excerpts from brochures, where available, to be posted to you.
The ufirstgold Travel Service can also provide information on short-notice bargain holidays
and forward tickets for such travel to your point of departure for collection, if necessary.
g) For scheduled airline tickets the travel service’s computerised reservation system will
conduct a ‘best fare search’ automatically, to ensure that you are offered at least 10% off
the lowest published airfare available at the time of booking.
h) Car-hire and hotel accommodation-only reservations can be arranged through the service,
for your convenience. For car hire bookings, you should provide your preference of car size,
model etc to the ufirstgold Travel Service agent. When requesting car or room availability,
the agent will advise the lowest rate available at the time of booking.
i) All travel services are provided by RCI Europe, a fully licensed and bonded Travel Agency. RCI
Europe is a retail member of ABTA (A2793), holds an ATOL (2409) and is accredited by IATA.
j) RCI is owned by Wyndham Worldwide, an American company, with American shareholders
and is therefore subject to US regulations. Currently, the US Regulations prevent RCI from
arranging travel into Cuba and this will continue to apply unless the regulations are lifted.
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Terms and conditions