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2006 Richter Award Winners - Institute for Supply Management

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Winner: Organization/<br />

Structure<br />

DaimlerChrysler Consolidates<br />

Global Procurement<br />

In 1999, DaimlerChrysler’s international procurement<br />

services (IPS) department was on a mission to<br />

become recognized as a<br />

best-in-class global procurement<br />

organization <strong>for</strong> non-production material<br />

and services.<br />

Belonging to DaimlerChrysler AG’s global procurement<br />

and supply organization, IPS is responsible <strong>for</strong><br />

the procurement of non-production material and<br />

services (NPM) in Germany, and <strong>for</strong> the Chrysler<br />

Group in the United States and Canada.<br />

IPS decided that creating a global procurement organization<br />

would help bring its mission to fruition. To<br />

achieve this goal, the current decentralized and fragmented<br />

structure had to be trans<strong>for</strong>med into one<br />

consolidated organization. There<strong>for</strong>e, a strategic<br />

development of IPS from 1999-2005 focused on a<br />

consolidation of the DaimlerChrysler global nonproduction<br />

material procurement responsibility. The<br />

goal was the sustainable increase of the added value,<br />

especially to realize new global savings opportunities.<br />

This initiative required major structural changes<br />

and the alignment of the entire organization.<br />

A Winner’s Snapshot<br />

Company: DaimlerChrysler<br />

<strong>Award</strong> category: Organization/Structure<br />

Size: Revenues of EUR 149.8 billion ($177.4 billion<br />

USD) in 2005; 382,724 employees worldwide<br />

Web site: www.daimlerchrysler.com<br />

Company description: Automobile manufacturer<br />

of such brands as Chrysler, Dodge, Freightliner,<br />

Jeep, Maybach, Mercedes-Benz, Mitsubishi Fuso,<br />

Sterling and Western Star.<br />

Project focus: The continuous consolidation of the<br />

DaimlerChrysler global non-production material<br />

procurement responsibility.<br />

Key individuals: Heinrich Reidelbach, Ph.D., vice<br />

president of IPS; Thomas W. Sidlik, DaimlerChrysler<br />

board of management, global procurement and<br />

supply.<br />

10 <strong>2006</strong> R. Gene <strong>Richter</strong> <strong>Award</strong>s <strong>for</strong> Leadership and Innovation in <strong>Supply</strong> <strong>Management</strong><br />

The added value of the new IPS strategy resulted in:<br />

• An 80 percent increase in purchasing results<br />

regarding spot buys in global or regional commodities.<br />

• A 30 percent increase of the manufacturing facilities’<br />

purchasing results.<br />

• A 77 percent to 80 percent increase in internal customer<br />

satisfaction.<br />

• The implementation of global tools <strong>for</strong> supplier<br />

evaluation and development.<br />

• The implementation of one common global IT<br />

solution in order to realize a common database as<br />

well as a common workfl ow.<br />

These savings are a result of global and regional<br />

bundling, the implementation of innovative procurement<br />

tools and increased collaboration between<br />

plants and headquarters.<br />

IPS’ initiative to consolidate its global procurement<br />

organization has earned it the 2005 R. Gene <strong>Richter</strong><br />

<strong>Award</strong> <strong>for</strong> Leadership and Innovation in <strong>Supply</strong> <strong>Management</strong><br />

in the Organization/Structure category.<br />

“It was only with the commitment, the support and<br />

the active involvement of all employees that IPS was<br />

able to become the successful global organization<br />

that it is today,” says Heinrich Reidelbach, Ph.D., vice<br />

president of IPS. “This trans<strong>for</strong>mation went smoothly<br />

because so many employees were willing to try<br />

something new.”<br />

With a plan to integrate additional locations into IPS<br />

and the Global NPM Network in <strong>2006</strong>, Daimler<br />

Chrysler will increase its span of control over 95 percent<br />

of the worldwide NPM procurement volume.

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