HSBC Premier MasterCard® credit card Service Guide

March, June, September and December. RewardCash Certificate(s) will be mailed to
Cardholders in the following month, i.e. April, July, October and January respectively.
8. Each RewardCash Certificate is valid for 6 months from the date of issuance. Expired
RewardCash Certificate will not be re-issued.
9. RewardCash transferred from enrolled Card(s) to the Consolidating Card cannot be
reversed, and the RewardCash Certificate(s) accumulated or issued under the Certificate
Scheme cannot be converted back to RewardCash.
10. Only Cardholders whose registered Card account(s) is / are valid and in good standing at
the time of RewardCash Certificate issuance are entitled to participate in the Certificate
Scheme. HSBC reserves the right to disqualify the Cardholders and/or Card account(s)
for the Certificate Scheme once the registered Card account(s) fail(s) to maintain good
standing, including but not limited to any registered Card account(s) being cancelled or
blocked.
11. RewardCash Certificates are not redeemable for cash or transferred to another Card
account under any circumstances. HSBC is not responsible for lost, damaged or stolen of
RewardCash Certificates.
12. In case of any disputes over the transaction records or a Cardholder’s eligibility for the
Certificate Scheme, and any other disputes arising out of the Certificate Scheme, the
decision of HSBC shall be final.
13. HSBC reserves the right to change these terms and conditions upon notice.
D) Instant RewardCash Redemption at Merchants
1. Holders of personal credit cards issued by HSBC in the Hong Kong Special Administrative
Region, except iCAN Cards, JCB Gold or Renminbi Credit Cards, are entitled to participate
in “Instant RewardCash Redemption at Merchants”.
2. All outstanding RewardCash accumulated under the same Cardholder’s Cards (including
those from the combined additional cards) will be pooled and can be redeemed and used
for settling the purchases at the participating merchants. Any shortfall in the purchase
price after deduction of the “RewardCash” must be settled by an HSBC credit card.
3. Once a redemption order has been processed at participating merchants, RewardCash
will be deducted instantly and such redemption transaction cannot be changed, cancelled
or refunded and the redeemed item cannot be refunded or exchanged.
4. Cardholders may enquire about this programme from merchants or visit
for the latest list of participating merchants before
redemption. HSBC reserves the right to amend the list of participating merchants
from time to time. HSBC will not be liable for any loss to Cardholders due to changes
to the list of participating merchants.
5. Unless otherwise specified, the General Terms and Conditions of the HSBC credit
card RewardCash programme apply.
6. HSBC accepts no liability on the goods and services provided by participating
merchants.
7. Card acceptance will be subject to respective merchants’ company policy. The offers
are governed by the terms and conditions stipulated by HSBC and the designated
merchants.
8. In case of disputes arising out of “Instant RewardCash Redemption at Merchants”,
the decision of HSBC and participating merchants shall be final.
E) Mileage Programme
1. Cardholders who wish to participate in the Mileage Programme with respect to
a participating airline (‘the Mileage Programme’) must first fill in an enrolment
form (even if they are already members of the frequent flyer programme(s) of
the participating airline(s)), and their eligibility and participation in the Mileage
Programme will be subject to the conditions and any subsequent change as set out
in the enrolment form.
2. Only Cardholders who are eligible to participate in the RewardCash Programme
are eligible to participate in the Mileage Programme (‘Mileage Programme
Cardholders’).
3. Mileage Programme Cardholders whose credit card accounts are valid and in good
standing (‘Accounts’) will be eligible to transfer their RewardCash to a participating
airline’s frequent flyer programme account.
4. Mileage Programme Cardholders agree to pay HSBC an annual fee of HK$300 /
US$40 / RMB300 for participating in the Mileage Programme. Fees will be
debited to any Account held by the Mileage Programme Cardholder with HSBC
when due and are not refundable.