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16<br />

The Problem: How to Provide Secure<br />

Internet Access to Visitors<br />

Mobile Consumers Expect Free Internet Access<br />

The emerging mobile <strong>com</strong>puting culture we live in is very evident as people<br />

bring their laptops into hotels, coffee shops, lobbies, and waiting rooms,<br />

expecting free Internet access as a convenience provided by the business.<br />

<strong>www</strong>.GuestGate.<strong>com</strong><br />

GUESTGATE<br />

Are Your Customers…<br />

1. Tired of Configuring Guests’ Notebooks?<br />

2. Worried About the Security of Your Network?<br />

3. Limited Budget?<br />

Internet Access for Corporate Visitors is a Requirement<br />

IT administrators currently spend a lot of valuable time providing visitors with access to the Internet. This is a problem because many times these<br />

requests are not scheduled or planned, and the guests either have to wait or the IT administrator needs to be interrupted during an otherwise<br />

high-priority activity.<br />

Vendors, contractors, auditors and, yes, even customers, bring their laptop <strong>com</strong>puters with them when meeting with other <strong>com</strong>panies, and need to<br />

check e-mail as well as access information from the Internet while conducting business.<br />

Network Security Cannot be Compromised<br />

Providing “outsiders” access to the Internet can pose a security risk to the <strong>com</strong>pany’s private <strong>network</strong>, and this needs to be done correctly to <strong>com</strong>ply<br />

with the organization’s security policies. Visitors need to know that they are not at risk when they access the Internet through a public access point.<br />

Configuration of the Visitor’s Laptop is Often Required<br />

Most people are generally un<strong>com</strong>fortable having someone make changes to their laptop to enable Internet access, and IT administrators are also<br />

generally reluctant to touch other people’s <strong>com</strong>puters, as they may be held accountable for any problems the guest may have with their <strong>com</strong>puter<br />

after the changes are made.<br />

Existing Hotspot Gateway Products are Expensive<br />

Although several “Hotspot Gateway” products are available, they contain added features designed to provide paid Internet access in public<br />

environments. Subsequently these products are priced high, <strong>com</strong>plex to install, and include many functions that are not needed to simply ac<strong>com</strong>modate<br />

visitors with free Internet access. Another reality is that associated technology may be<strong>com</strong>e quickly outdated.<br />

The Opportunity: Why Consider GuestGate?<br />

As an IT administrator, ask yourself what it is you do today when visitors to your offices or business location require Internet access. If<br />

you even ac<strong>com</strong>modate the demand, chances are your IT administrator must perform time-consuming configurations on the visitors’ <strong>com</strong>puters<br />

-- potentially leaving portions of the <strong>network</strong> or user <strong>com</strong>munity with no connectivity -- while creating security risks. Whether a corporate facility,<br />

hospital, school, graphics design firm or other vertical application, the challenge remains the same. With GuestGate, the hassles and security<br />

risks, and high costs to resolve are all a thing of the past.<br />

As a business or store owner, do your customers or other visitors spend any time in a lobby, waiting room, or conference room? Do<br />

you think they would appreciate being able to check their e-mail or access the Internet while they are conducting business or visiting your<br />

establishment? Everyone who practices mobile <strong>com</strong>puting wants Web access, but who wants to pay for it? The businesses that offer this<br />

convenience gain a distinct customer service and relationship-building advantage.

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