Peecker Warranty - Peecker Sound

Peecker Sound products are guaranteed against malfunction due to defects in materials and/or workmanship for a
specified period, as set in the following statement, starting from the date of original purchase. Should a malfunction occur
during the warranty period, the product will be repaired or replaced (at manufacturer’s discretion) free of charge.
The transport charges and relevant risks, miscarriages during the transport to the service centres, are at customer’s
charge. The product repaired under warranty will be returned to the customer carriage paid (free port).
Warranty terms
The appliance is covered by this warranty as to the first consumer purchase, according to the laws in force.
The warranty is valid for 5 years starting from the receipt of goods and it applies to speakers’ cabinet parts for defects in
materials or for mechanical faults really recognised by Peecker Sound.
Loudspeakers and components are guaranteed against malfunction due to defects in materials and/or verified
workmanship for a period of 2 years from the date of the receipt of the product. The warranty does not apply to “burned
voice coils” or damages caused by wrong interventions on loudspeakers.
The electronics is guaranteed 2 years from the date of the receipt of the product.
The accessories are guaranteed against malfunction due to defects in materials or workmanship for a period of 5 years
from the date of the receipt of the goods.
Hardware (including speaker-mounted and flying system hardware) is guaranteed against malfunction due to defects in
materials or workmanship for 5 years from the date of the receipt of the product.
Peecker Sound reserves the right, in some cases, to decide the replacement of a product with an identical or similar
one. In case of failure, the product replacement and warranty extension are excluded. The guarantee does not pay for
incidental or consequential damages, without limitation, caused to persons or property during the period of possible
product inefficiency.
Exclusions and limitations
The warranty does not apply to: a) exterior finish and damages to electric/electronic parts resulting from negligent use of
the product; b) malfunction due to misuse/abuse of the product or due to transports without care; c) repairing performed
by unauthorized personnel; d) malfunction occurring after repairs made to the product by unauthorized service centres;
e) product faults due to circumstances that can not be ascribed to manufacturing defects; f) plastic or glass parts, bulbs
or similar articles, as well as everything subjected to normal wear and tear. As regards to circuit components (transistors,
diodes, etc...) the general terms set by the manufacturers are applied.
In addition, the warranty does not cover: g) damages caused by accidents, product modification, negligence or wrong
connection; h) damages occurred during the transport; i) damages resulting from failure to comply with the instructions
included in the manual; j) claims based upon any misrepresentations by the seller; k) any product on which the serial
number has been defaced, modified or removed.
Obtaining warranty service
To obtain the repair or replacement of the product under warranty, the customer must return the product packed in the
original cardboard box to a Peecker Sound authorized centre, together with relevant proof of purchase: slip, bill of sale or
invoice. The warranty service or a list of authorized service centres is available at the address below:
Peecker Sound - “After Sales Service” -
via Monti Urali, 29 - 42122 Reggio Emilia - Italy
Tel: +39 0522 557735 - Fax: +39 0522 391268 - E-mail: support@peeckersound.com
Product repair or replacement and return to the customer are the only remedies provided for the customer. Peeker Sound
shall not be liable for incidental or consequential damages including, without limitation, injuries to persons or property or
loss of use.
Costs at Peecker Sound charge
Peecker Sound will pay all labour and material expenses necessary for all repairs covered by the present warranty. Make
sure to have saved the original packing, on the contrary the requested cardboard box will be charged to you. Produce the
original invoice in order to establish the date of purchase. Do not return products to the factory without prior authorization.
If the transport of the product presents any difficulty, you are kindly requested to inform the service centre on the matter
and the personnel assigned will arrange it together with you. On the contrary, the customer is responsible for transporting
the product to be repaired, for arranging its transport and for the payment of any shipping cost.
Limitation of implied warranties
All implied warranties, including guarantee of merchantability and suitability for particular purpose, are limited in duration
to the length of the present warranty. Peecker Sound liability is limited to the repair or replacement, at its discretion, of any
defective products and is not liable for any kind of incidental or consequential damages.
The place of jurisdiction, in case of controversy, will exclusively be the Court of Reggio Emilia (RE) – Italy.
It is certified that the appliance conforms to the provisions provided for by Ministerial Decree of 9/10/1980 on radio
interferences (EEC directive No. 76/889).