Exelis Electronic Systems Brochure - ITT Exelis

Customer Support
10
Electronic Systems maintains a dedicated customer support and logistics staff
with highly skilled technicians and engineering teams. Our commitment to
elded systems has earned
Exelis a reputation for standing by its products.
MISSION / CUSTOMER
SUPPORT SERVICES:
> Regional Service Centers
> Logistics Support Analysis
> Computer Resources Support
> Supply Support
> Maintenance Planning
> Facilities Analysis
> Risk Analysis
> Packaging / Handling / Storage /
Transportation
> Technical Data Requirements
> Support and Test Equipment
Requirements
> Personnel and Training
> Life Cycle Cost Analysis
> Reliability / Maintainability /
Safety Analysis
> Integrated Logistics
Support Plans
“It’s rare in a course of history that you can go and look in the paper and say,
‘I did something that made a difference’ and every one of you here have that
opportunity, it’s truly remarkable.” >NAVSEA Program Manager JCREW
“A Boeing Team was at Exelis performing a Preferred Supplier Assessment.
rst
rst time.” >Boeing
“On behalf of the crew and myself, we would like to thank you for the 136
[electronic warfare self-protection system] maintenance course. The training
received will enhance our ability to provide timely and quality maintenance
eld.” >160th SOA
“Over the past year, Exelis provided invaluable direct support to my EW
system engineers here at Robins AFB and ultimately to our Special Operations
aircrews in Iraq and Afghanistan.” >U.S. Air Force
“I appreciate the effort put forth to satisfy our near-term requirements. As I
know, you are all more than cognizant that there is only one customer here,
and that is our “soldiers”. Please continue the good work.” >U.S. Army
“I just wanted to take a moment to compliment you and your team on a
c program management review. I’ve become a bit spoiled and have
begun to expect nothing but the best and you don’t disappoint.” >U.S. Navy