PASSENGER STANDARDS - IATA

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www.iata.org/workgroups/psc PSC enables airlines to come together to agree on standards and procedures for passenger and baggage handling, passenger reservations and passenger ticketing matters among others. Agreements reached at the Passenger Services Conference take the form of Resolutions or Recommended Practices. Resolutions are implemented on an industry-wide basis. PSC also provides a forum for the discussion of new developments in the airline industry and the development of policies and procedures to meet these changes. TICKETING COMMITTEE (PFPC) Contact: Mr. David McEwen Manager, Airline Distribution Standards Tel: +41 22 770 2086 E-mail: mcewend@iata.org www.iata.org/workgroups/ticketing The IATA Passenger Forms and Procedures Committee (PFPC) meets jointly with the Air Transport Association of America (ATA) at the Joint Passenger Ticketing Committee (JPTC) and develops and maintains standards and procedures related to electronic tickets (ETs), Electronic Miscellaneous Documents (EMDs) and other interline forms and procedures. A large part of the Ticketing Committee's agenda relates to the development of Resolutions and Recommended Practices to enable greater automation of ticketing and miscellaneous document procedures. In addition the Committee reviews existing standards to ensure that they continue to represent the business requirements to enable a 100 percent paperless environment. Airline membership consists of ticketing experts responsible for the development of ticketing procedures and technical experts with a background in ticketing systems, automation and interactive messaging. RESERVATIONS COMMITTEE (RESCOM) Contact: Mr. Alban Sato Manager, Tariffs & Reservation Standards Tel: +41 22 770 2878 E-mail: satoa@iata.org www.iata.org/workgroups/rescom RESCOM is responsible for Resolutions and Recommended Practices related to passenger reservations procedures. It also develops recommendations for amendments to the A4A/IATA AIRIMP manual. Since the airline reservations process has always been highly automated, automation issues represent a significant portion of the work of this committee. Also, as Computer Reservations Systems (CRSs) became more and more involved in the airline business, these companies have become heavily involved in the development of standards and procedures. RESCOM oversees the IATA Reservations Services Manual. This is a field reference document which describes the standards and procedures necessary for interline reservations. It also includes electronic commerce implementation guides for electronic ticketing, smart card and electronic reservation services providers. Airline membership consists of passenger reservations experts, their counterparts from CRS suppliers and other members of IATA’s Strategic Partnerships. TRAVEL PARTNERS STANDARDS COUNCIL (TPSC) Contact: Mr. Mike Muller Head, Interline & Intermodal Policy Tel: +41 22 770 2731 E-mail: mullerm@iata.org www.iata.org/workgroups/tpsc The Travel Partners Standards Council (TPSC) develops standards for use by surface operators including surface transportation and accommodation documents issued through the airline distribution systems. These standards are published in the IATA Travel Partners Standards Council Manual. SCHEDULES INFORMATION STANDARDS COMMITTEE (SISC) Contact: Ms. Isabella Ioannoni Manager, Standards Development Tel: +1 514 874 0202 Ext. 3440 E-mail: ioannonii@iata.org www.iata.org/workgroups/sisc The Schedules Information Standards Committee (SISC) meets prior to the Schedules Conferences twice yearly. SISC is responsible for the Standard Schedules Information Manual (SSIM), which contains standard formats for the exchange of airline schedules data and for the request of departure and arrival slots by airlines from airport coordinators. SISC is attended by member airlines and Strategic Partnerships members. PASSENGER AND AIRPORT DATA INTERCHANGE STANDARDS (PADIS) BOARD Contact: Ms. Marie Zitkova Manager, Messaging Standards Tel: +41 22 770 2974 E-mail: zitkovam@iata.org www.iata.org/workgroups/padis PADIS approves and maintains Electronic Data Interchange message standards for airline passenger travel and for airline related passenger service activity. Participants in PADIS working groups include airline industry experts from IATA member airlines, A4A member airlines and Strategic Partnerships members. PADIS Board consisting of airline representatives reviews and approves all messaging standards. 2
WORK GROUPS REPORTING TO THE PASSENGER SERVICES CONFERENCE (PSC) BSP DATA INTERCHANGE SPECIFICATION GROUP (BDISG) Contact: Ms. Isabella Ioannoni Manager, Standards Development Tel: +1 514 874 0202 Ext. 3440 E-mail: ioannonii@iata.org www.iata.org/workgroups/bdisg The BSISG develops and maintains data Interchange specifications within the BSP Data Interchange Specifications Handbook (DISH) for the exchange of passenger ticketing and related data between Billing and Settlement Plan (BSP) business partners. Meetings are open to airlines and Strategic Partners who provide agent reporting data (RET) to a BSP. DCS MESSAGES WORKING GROUP (DCSMWG) Contact: Mr. Alban Sato Manager, Tariffs and Reservation Standards Tel: +41 22 770 2878 E-mail: satoa@iata.org www.iata.org/workgroups/dcsmwg Evolving standards that impact Departure Control Systems (DCS) messaging require that DCS experts meet tot review, amend and synchronize DCS messages in Recommended Practices 1707-1719d with the work in associated IATA passenger and baggage working groups; monitor and support industry security related activities to include APIS requirements and AVSEC/WG; continue to review the editorial process of the DCS messages and continually edit them for precision. CODING WORKING GROUP (CODEWG) Contact: Mr. Mike Muller Head, Interline & Intermodal Policy Tel: +41 22 770 2731 E-mail: mullerm@iata.org This working group reviews the provisions of Resolutions 762, 763 and 767 which deal with the assignment criteria for airline designator codes, accounting codes and location identifier codes. WORK GROUPS REPORTING PADIS BOARD PADIS WORK GROUPS Contact: Ms. Marie Zitkova Manager, Messaging Standards Tel: +41 22 770 2974 E-mail: zitkovam@iata.org www.iata.org/workgroups/padis PADIS RESERVATIONS WORKING GROUP (RES) Develops the requirements for reservations EDIFACT messages. PADIS AIRPORTS WORKING GROUP (APTS) Develops the requirements for EDIFACT messages in airport services such as check-in, departure control, baggage services and weight and balance. PADIS TECHNICAL ASSESSMENT SUB-GROUP (TAG) Provides technical expertise to develop the PADIS message specifications in EDIFACT and XML. PASSENGER DISTIBUTION GROUP (PDG) Contact: Mr. Eric Leopold Head, Passenger Tel: +41 22 770 2855, Fax: +41 22 770 2662 E-mail: leopolde@iata.org This group will develop a vision for multi-channel airline distribution and act as a voice on airline distribution issues. DATA DISTRIBUTION EXCHANGE WORK GROUP (DDXWG) Contact: Ms. Marie Zitkova Manager, Messaging Standards Tel: +41 22 770 2974 E-mail: zitkovam@iata.org To increase competition and stimulate innovation, IATA Member airlines, acting through the Passenger Distribution Group (PDG), concluded that industry standards are necessary in the area of airline distribution, so that airlines have the capability to offer a wider selection of their products and services to their customers through a wide variety of distribution channels. Airlines believe that new electronic messaging standards which embrace new technologies for communication with their many partners and customers are necessary to achieve the above goals. The PDG confirmed the vision and key principles of the new distribution landscape. It also endorsed the creation of a working group tasked to document detailed business requirements and develop implementation guidance for data exchange standards in the area of airline distribution. DDXWG will aim to analyze in detail expected business scenarios, understand the gaps between current and required standards, and develop a roadmap to build the new industry capability. The solution is a new distribution architecture based on industry standards. PNRGOV WORKING GROUP Joint airline and government working group maintaining the message format for PNR data sent to governments XML WORK GROUP (XMLWG) Develops XML message specifications based on business requirements formulated by application specific sub-groups and coordinates activities of sub-groups. Airport Handling Manual XML sub group (AXSG) Aviation Information Data Exchange XML sub group (AIDX) Baggage XML sub group (BXSG) Distribution Data Exchange sub group (DDX) Schedules Information Data Exchange XML sub group (SIDX) Slots XML sub group (SXSG) All sub-groups also develop and maintain guidelines for the 3
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PASSENGER STANDARDS - IATA

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