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NELSON BAY SCONE BOURKE - Joblink Plus

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community link<br />

HUNTER - NORTH WEST - NEW ENGLAND - WESTERN NEW SOUTH WALES APRIL 2012<br />

<strong>SCONE</strong><br />

Answering the call for<br />

qualified aged care workers<br />

<strong>BOURKE</strong><br />

Community Donations helps<br />

build a fresh food kitchen<br />

<strong>NELSON</strong> <strong>BAY</strong><br />

Unique business booms<br />

for former job seeker


2 community link April 2012<br />

Our Vision<br />

To be the leader in achieving excellence in serving our<br />

community.<br />

Our Mission<br />

<strong>Joblink</strong> <strong>Plus</strong> provides professional assistance in<br />

delivering a range of programs which target and address<br />

the needs of specific groups within our community.<br />

Our programs delivery stronger levels of participation<br />

through improving employment outcomes, enhancing<br />

educational opportunities and ensuring equity of<br />

access for all.<br />

Training<br />

Driver Training<br />

Job Services Australia<br />

Youth Connections<br />

Indigenous Employment Program<br />

www.joblinkplus.com.au


On March 19, this year, the Prime Minister released the Skills Reform package for the<br />

national vocational education and training system to address skills shortages across<br />

the economy.<br />

Of particular interest was the section pertaining to better support for disadvantaged<br />

Australians.<br />

The paper covers what those who are at the coalface already know - an improvement<br />

in one’s skills greatly improve their chance of getting a job, and that those who are<br />

most disadvantaged are disadvantaged further by not having minimum qualifications.<br />

As an example, across the Gunnedah, Tamworth and the Liverpool Plains, the Australian<br />

Bureau of Statistics indicates that one in four Indigenous Australians of working age<br />

is unemployed, one in three has not completed Year 10 and only 14 per cent have<br />

completed Year 12.<br />

Compare this with the NSW percentage of non-Indigenous Australians who have completed Year 12 (47 per cent) and<br />

what is evident is alarming disparity.<br />

Especially when you consider these regions offer solid employment prospects. And this is only one example, there are<br />

many more across all groups, in all regions, where the level of opportunity needs to be increased.<br />

The paper calls for strategies to better support disadvantaged students to enrol in training courses and complete their<br />

studies, including:<br />

• Partnerships between training providers and business, such as work with local employers to link disadvantaged<br />

students to workforce employment and participation plans;<br />

• Joined-up training, such as linking skills courses with language and literacy training;<br />

• Specialist staff resources and support programs for students; and<br />

• Improved staff development and teaching resources for working with designated groups of students.<br />

I am proud to say that these principles have always been core components of <strong>Joblink</strong> <strong>Plus</strong>’ Training programs and<br />

initiatives.<br />

The intent of the establishment of our Training enterprise was to deliver tailored training to disadvantaged members of<br />

the community who are long-term unemployed and don’t have the education or skills to complete mainstream training<br />

and/or education.<br />

The complex causational linkages between non-vocational and vocational barriers is why we deliver learning that is<br />

reflective of the personal circumstances that our students face which is impacting on their ability to gain employment<br />

and become socially reconnected and economically independent.<br />

Our trainers utilise a whole-of-life approach, directly assisting each student and assisting them to overcome not only<br />

learning barriers, but by also acting as a mentor and support, offering advocacy to address any issues that impact on<br />

their ability to attend classes.<br />

We also work in partnership with business to ensure that the type of training builds skill that is relevant and transferrable<br />

to the workplace.<br />

This is critical to ensure that a student’s learning pathway is just that, a pathway to greater employment opportunity<br />

and not training for trainings sake.<br />

Of note is our collaboration with Woolworths, whereby together we designed a tailored training program that not only<br />

met their recruitment requirements, but enabled the participants to develop the skills and confidence to move into<br />

work. This particular program has grown exponentially since piloting in 2011, and covers Woolworths and Big W across<br />

22 locations state-wide.<br />

<strong>Joblink</strong> <strong>Plus</strong> is always searching for new opportunities to increase the skills of our local people, and is committed to<br />

community and business collaboration to meets the unique demands of our labour markets.<br />

It’s why our training delivery places equal importance on educational, economic and social outcomes.<br />

Enjoy the read,<br />

Chris Sheppeard<br />

Message from the CEO<br />

community link April 2012 3


ABOVE: HSBC Waratahs Benn Robinson, Cliff Palu, Chris Alcock and<br />

Atieli Pakalani signed backpacks and chatted with YC participants<br />

(back centre) Matt Law, (centre) Jye Bateman, TJ Trindall,<br />

Rhys Bateman, (front) Luke Donnelly and Jaccob Trudgett.<br />

A<br />

group of 14 boys who are part of the <strong>Joblink</strong> <strong>Plus</strong><br />

Youth Connections (YC) program had the chance<br />

to meet some of their sporting heroes when the<br />

HSBC Waratahs took to Scully Park for a training session<br />

back in February.<br />

The session was organised by <strong>Joblink</strong> <strong>Plus</strong> YC Consultant<br />

Brittany Cain and Tamworth Regional Council Project<br />

Officer Lindsay Burrows.<br />

13-year-old Jye Bateman was thrilled to receive a Waratahs<br />

backpack and have it signed by the players.<br />

“I used to watch rugby all the time with my uncle and I<br />

really want to start playing soon.<br />

“The guys were all really big and fit so it was awesome to<br />

meet them,’ he said.<br />

Youth Connections provides young people with flexible<br />

and individualised assistance to improve their education,<br />

life skills and personal development.<br />

Ms Cain said meeting the players personally and going to<br />

the game was an inspiring experience for the group.<br />

“It motivated a lot of the boys who are already involved in<br />

football.” she said.<br />

“Watching them train and by just talking with the players,<br />

the boys could see where dedication can take you in life.<br />

They certainly had plenty of questions to ask after the<br />

4 community link April 2012<br />

session.”<br />

Meet the<br />

HSBC<br />

Waratahs<br />

“The Waratahs were so friendly and helped get the group<br />

engaged outside the classroom, which is what Youth<br />

Connections is all about,” Ms Cain said.<br />

After meeting the players in person at the training session,<br />

the group had the chance to watch their sporting idols on<br />

the field against Samoa.<br />

Who can refer to the<br />

Youth Connections program?<br />

Referrals can come from anyone<br />

including:<br />

- family members or friends;<br />

- education and training providers;<br />

- schools;<br />

- community organisations;<br />

- Centrelink; and<br />

- young people themselves.


Narromine job seekers<br />

ignite a passion for<br />

agriculture<br />

Six Narromine job seekers have their hearts and<br />

sights set on full time employment in the agricultural<br />

industry as they near completion of a Certificate II<br />

in Agriculture.<br />

Five months ago <strong>Joblink</strong> <strong>Plus</strong> Narromine encouraged the<br />

job seekers to give the course run by the Western College<br />

a go.<br />

With only one month left til they graduate, <strong>Joblink</strong> <strong>Plus</strong><br />

Narromine consultant Kate Davey said the group are now<br />

itching to move into employment.<br />

“The group of women and men range in age from 21-59<br />

and have come a long way since beginning their studies.<br />

They have completed theory which taught them all about<br />

insects, pests, fungi, plant diseases, various crops and<br />

micro irrigation,” Kate said.<br />

“Throughout the course they have been doing work<br />

experience which involves all the aspects of farming,<br />

cropping of corn, cotton and wheat, water testing,<br />

chemical applications, harvesting, animal husbandry,<br />

sales and marketing of products and weather conditions,”<br />

she said.<br />

The full time course will see the participants graduate<br />

with qualifications and knowledge that can lead them<br />

into employment with several companies operating in<br />

and around Narromine.<br />

Some of the participants also picked up seasonal work to<br />

fit in around the Certificate II Agriculture.<br />

“For some of these people who have been unemployed<br />

for some time they are seeing now the work options<br />

available once they have their qualifications and they<br />

really just can’t wait to get out there into the work force,”<br />

Kate said.<br />

“They are really enjoying the hands on factor and because<br />

of that their attendance is excellent.”<br />

Mother of four and grandmother of four Karen Coffee<br />

took on the course because she had seasonal work and<br />

hands on experience in various areas of agriculture<br />

around Narromine and Dubbo but never had formal<br />

LEARNING: Certificate II in Agriculture student Karen Coffee<br />

shows her <strong>Joblink</strong> <strong>Plus</strong> consultant Kate Davey some of what<br />

she has learnt.<br />

qualifications or certificate training.<br />

After learning about different soil types and working hard<br />

corn and canola rouging Karen is now looking forward to<br />

getting employment in the agricultural industry.<br />

“The support from Kate at <strong>Joblink</strong> <strong>Plus</strong> and the course<br />

trainer have made this possible for me. It has made me<br />

feel more prepared to apply for different jobs I might not<br />

have considered before and given me confidence to use<br />

what I have learnt throughout the course,” Karen said.<br />

The success of the Certificate II in Agriculture course<br />

means it will have a strong future in Narromine with<br />

another course already been organised for a group of job<br />

seekers in Narromine and Trangie.<br />

Check out these stories<br />

and more at<br />

www.joblinkplus.com.au<br />

community link April 2012 5


2012<br />

Tamworth Regional<br />

WEDNESDAY, 16TH MAY<br />

With over 2,500 senior schools students from the<br />

New England and North West Region coming to the Expo<br />

gathering information to make their next move, the 2012<br />

Career Expo is a fantastic opportunity to show the benefits<br />

of your organisation.<br />

Its FREE to Exhibit<br />

Join over 110 exhibitors<br />

Interactive displays<br />

Demonstrations<br />

6 theLink April 2012<br />

WEDNESDAY, 16TH MAY<br />

Career Expo<br />

TAMWORTH REGIONAL<br />

ENTERTAINMENT AND<br />

CONFERENCE CENTRE (TRECC)<br />

FROM 9.30AM<br />

www.tamworthcareerexpo.com.au


Exhibitor Benefits<br />

WEDNESDAY, 16TH MAY<br />

“It’s one of the best and most diverse<br />

Career Expos in the State”<br />

Dr William Borges - Principal St Andrews College,<br />

University of Sydney<br />

Showcase your organisation to over 2,500 local<br />

students and parents.<br />

Promote employment opportunities directly to<br />

interested candidates.<br />

Distribute information about available training<br />

courses and other resources.<br />

Address skill shortages in your industry.<br />

Benefit from an extensive advertising and public<br />

relations campaign.<br />

Support career development of young people in the<br />

New England and North West Region<br />

The event is held at the Tamworth Regional Entertainment and Conference Centre (TRECC) and is completely<br />

indoors.<br />

The Tamworth Regional Career Expo attracts exhibitors from throughout NSW, the ACT and Queensland.<br />

Exhibitors include:<br />

Employers<br />

Group Training Companies<br />

Apprenticeship Centres<br />

Universities<br />

TAFE Colleges<br />

Registered Training Providers<br />

Career Services<br />

Youth Support Services<br />

Visitors include:<br />

Year 10, 11 and 12 students from schools across the<br />

New England and North West region.<br />

Members from educational sectors.<br />

General public with an interest in exploring<br />

Career, Education and Training options.<br />

If you would like to be an exhibitor or just need more information, please contact Judy McDonell<br />

or Trudy Davis on 02 6764 6666 or mobile 0488 297 658, or register online at www.joblinkplus.com.au<br />

Proudly bought to you by <strong>Joblink</strong> <strong>Plus</strong> and the Rotary Club of Tamworth First Light<br />

www.tamworthcareerexpo.com.au<br />

theLink April 2012 7


<strong>SCONE</strong><br />

GRADUATING<br />

Front: (L-R) Sharon Stair,<br />

Amelia Glew, Amber<br />

Gorton, Tammy Beveridge.<br />

Middle:<br />

Veronica Patterson<br />

(QVE Trainer) Fiona<br />

Thompson, Ruth Gillett,<br />

Karen Carter,<br />

Lisa Carey, Sarah Keats<br />

(<strong>Joblink</strong> <strong>Plus</strong> Recruitment<br />

Consultant)<br />

Back:<br />

Janelle Birch<br />

(Director of Care),<br />

Matthew Downie<br />

(Strathearn Village CEO),<br />

Deborah Duke,<br />

(Strathearn Village Care<br />

Manager) and Siobhan<br />

Leonard (Strathearn<br />

Village HR<br />

Manager).<br />

Meeting the demand for qualified aged care workers<br />

A<br />

partnership between <strong>Joblink</strong><br />

<strong>Plus</strong> and Strathearn Village<br />

Aged Care Facility has opened<br />

the door for eight job seekers to<br />

develop skills and find a career in<br />

aged care.<br />

Eight job seekers recently graduated<br />

from a partial qualification Certificate<br />

III in Aged Care.<br />

The five week course included three<br />

days a week theory and one day<br />

practical at Strathearn Village Aged<br />

Care Facility.<br />

<strong>Joblink</strong> <strong>Plus</strong> Scone Recruitment<br />

Consultant Sarah Keats said the<br />

partnership between <strong>Joblink</strong> <strong>Plus</strong><br />

and the Strathearn facility was<br />

formed after discussions revealed<br />

Scone would experience a shortage<br />

of qualified aged care workers in the<br />

near future.<br />

“I met with Siobhan Leonard the<br />

HR manager to get an insight into<br />

their facility and their upcoming<br />

8 community link April 2012<br />

development. The projection was<br />

that current staffing at Strathearn<br />

would significantly increase over time<br />

with the new development, creating<br />

a much higher demand for qualified<br />

aged carers in Scone,” Sarah said.<br />

After graduating from the course, a<br />

large percentage of the students are<br />

now progressing on to a Certificate III<br />

in Aged Care Traineeship at Stratheran<br />

Village.<br />

Graduates also have the opportunity<br />

to move into further training and<br />

employment with other aged care<br />

providers in the community as well as<br />

disability services.<br />

“The success of the course means it<br />

will be run again in the near future.<br />

Strathearn Village and <strong>Joblink</strong> <strong>Plus</strong> see<br />

this partnership as an opportunity to<br />

offer local people the chance to start<br />

or make a career change into aged<br />

care. New skills are greatly needed in<br />

this area,” Sarah said.<br />

After raising children, course<br />

participants Sharon and Karen were<br />

looking for a way to re-enter the<br />

workforce and gain skills they could<br />

use in new and exciting careers.<br />

“This course has been excellent.<br />

Veronica and Susan are great Trainers<br />

and have made everything easy to<br />

understand. Thursdays were our<br />

practical days at Strathearn and the<br />

staff were excellent. It was good to<br />

have hands on experience. Working<br />

with the residents was wonderful,”<br />

Sharon said.<br />

“I found the training to be great and<br />

the trainer excellent. I felt everyone<br />

was very understanding when asking<br />

questions,” Karen said.<br />

Both graduates are now hoping<br />

to move into further training and<br />

employment with Strathearn Village<br />

Aged Care.


A different style of<br />

learning<br />

Language, Literacy and<br />

Numeracy Program takes a<br />

non-traditional approach<br />

Samara Lewin’s dream is to confidently read to her<br />

two-year-old daughter.<br />

She wants to be able to pass on a skill that will<br />

help her daughter throughout her life.<br />

The 20-year-old is one of the 300,000 plus Australians<br />

aged between 15 and 24 who have limited language,<br />

literacy and numeracy skills.<br />

<strong>Joblink</strong> <strong>Plus</strong>, in partnership with the New England<br />

Institute of TAFE and the Australian Government’s<br />

Language, Literacy and Numeracy Program, is<br />

attempting to re-design the learning environment<br />

and increase the skill levels of young people who have<br />

previously found learning difficult and may have left<br />

school early as a result.<br />

Sonia McDonald from <strong>Joblink</strong> <strong>Plus</strong> is a mentor for the<br />

program’s participants and believes the approach to<br />

remove the traditional classroom structure will inspire<br />

and produce improved results.<br />

“These young people have limited literacy and numeracy<br />

skills. This is the first step in order to improve those<br />

skills and proceed onto further education, training or<br />

employment,” Sonia said.<br />

“It’s about attempting something out-of-the-box to<br />

inspire and ignite a passion for learning.”<br />

Samara’s enthusiasm is testament to this innovative<br />

approach.<br />

“I got my grade 10 certificate but I needed to build my<br />

skills more so it’s easier for me to get work and finish my<br />

Certificate III in Community Services,” Samara said.<br />

“But mostly I want to be able to sit and read books with<br />

my daughter, to start her on the right path. But first I<br />

need to build my reading, writing and numeracy skills,”<br />

she said.<br />

The pilot program includes the Language Literacy and<br />

Numeracy Program (LLNP) wrapped around the delivery<br />

of Skill for Work and Training Certificate II and Certificate<br />

I in Hospitality.<br />

CHANGING LIVES<br />

GROUP WORK: Samara Lewin enjoys some chocolate during<br />

a group game encouraging communication between students.<br />

Samara is pictured with <strong>Joblink</strong> <strong>Plus</strong> mentors Sonia McDonald<br />

and Athol Munro.<br />

The program also includes reward days for sporting<br />

activities or excursions.<br />

“When I was at school the only thing I liked was art. Going<br />

to TAFE and the <strong>Joblink</strong> <strong>Plus</strong> rooms is heaps more relaxed<br />

than school and I think that’s why I’m really enjoying it.”<br />

“I’ve been able to make a few posters and in one class<br />

we did magazine cut outs on posters for our dreams and<br />

future so I really liked that,” Samara said.<br />

Mrs McDonald said that a major component of the<br />

program is the aim to build self-esteem.<br />

“Unstructured team activities and communication<br />

amongst the group plays a big part in that,” she said.<br />

The pilot program will continue throughout the TAFE year<br />

and if successful it is hoped it can be replicated in other<br />

areas across the state.<br />

This project is funded by the Australian Government<br />

under the Language, Literacy and Numeracy Program.<br />

The views expressed are not necessarily those of the<br />

Department.<br />

community link April 2012 9


COMMUNITY DONATIONS<br />

Inverell Men’s Shed get the tools of the trade<br />

Photo courtesy The Inverell Times<br />

MEN’S SHED: <strong>Joblink</strong> <strong>Plus</strong> Inverell manager Ros Orchard checks out the<br />

new tools with Men’s Shed Secretary Ray Boon.<br />

Members of the Inverell Community<br />

Men’s Shed are making the most of a<br />

new planer, sanding machine and drill<br />

set they purchased after receiving funds through<br />

the <strong>Joblink</strong> <strong>Plus</strong> Community Donations Program.<br />

The new equipment is making it easier for the notfor-profit<br />

organisation to complete woodwork<br />

jobs the Inverell community is requesting.<br />

Men’s Shed secretary Ray Boon said the group<br />

was lucky enough to receive its second donation<br />

through the <strong>Joblink</strong> <strong>Plus</strong> program and said it<br />

would go a long way to helping the wider Inverell<br />

community.<br />

“We received our first donation through the<br />

<strong>Joblink</strong> <strong>Plus</strong> Community Donations Program<br />

about two or three years ago which allowed us<br />

to buy a printer/photocopier. This time around<br />

we put the money to a planer, sanding machine<br />

and a set of rechargeable drills,” Ray said.<br />

“The shed is getting busier and busier. We have a<br />

lot of requests coming in and there is constantly<br />

a project on the go so this new equipment will<br />

really help us get the jobs done,” he said.<br />

Narromine Youth Lounge nears completion<br />

As the Narromine Youth Lounge and Homework<br />

Centre nears completion, already the facility is<br />

being enjoyed by people of all ages.<br />

The centre is run by volunteers from the Blue Cross Church<br />

and has undergone major renovations after receiving<br />

support from the <strong>Joblink</strong> <strong>Plus</strong> Community Donations<br />

Program.<br />

Ben Staines is a volunteer at the centre and has coordinated<br />

the renovations which involved re flooring, refurnishing,<br />

painting, tiling, electrical work and fit out.<br />

“We are probably 80 per cent complete. With everything<br />

that was involved in creating the perfect centre there is no<br />

way we could have done it without the support from the<br />

<strong>Joblink</strong> <strong>Plus</strong> Community Donations Program,” Ben said.<br />

“We have installed multi-media equipment and have a<br />

few desks and chairs here and there. Once it all comes<br />

together it will be an ideal space for youths to come after<br />

school,” he said.<br />

The space is currently being used for adult education<br />

classes and includes a coffee shop under the same roof.<br />

“The next step is to fill the shelves with books and have<br />

10 community link April 2012<br />

older students come down after school and help younger<br />

students with their literacy,” Ben said.<br />

“The Blue Cross Church is a community based church that<br />

just wants to help the community and raise standards.<br />

Once finished, the youth lounge and homework centre<br />

will go along way to improving literacy and numeracy and<br />

provide youths with a place to come and hang out,” Ben<br />

said.<br />

Local tradesmen also helped get the project off the<br />

ground by providing their services free of charge during<br />

the construction stage.<br />

<strong>Joblink</strong> <strong>Plus</strong> Chairman John Treloar said <strong>Joblink</strong> <strong>Plus</strong> was<br />

proud to support the development of the youth lounge<br />

and homework centre as the organisation understands<br />

the importance of literacy in young children.<br />

“It is often difficult for rural communities to gain the<br />

resources they need to get a facility such as this one<br />

up and running. <strong>Joblink</strong> <strong>Plus</strong> recognises the significant<br />

role the centre will play in developing literacy skills in<br />

Narromine children,” Mr Treloar said.


Hospitality students<br />

serve up a three<br />

course feast<br />

The <strong>Joblink</strong> <strong>Plus</strong> Community Training<br />

Centre became a working restaurant<br />

for one day only as Certificate II<br />

Hospitality students served a three course<br />

fine dining meal to <strong>Joblink</strong> <strong>Plus</strong> staff.<br />

Student Hayley Walker went over the menu<br />

during prep on the big day.<br />

“First course will be dipping bread with<br />

three different types of dip including pesto,<br />

hummus and basil. Second course is a Caesar<br />

salad and third course is apple crumble and<br />

a chocolate mousse. We will be having two<br />

sittings and there will be an opportunity for<br />

diners to provide feedback,” Hayley said.<br />

The aim of the exercise was to provide<br />

students with a real life scenario where they<br />

could put their training into practice.<br />

“I was bored at home all the time<br />

and I would really like to get a job<br />

in hospitality.”<br />

The students received feedback and<br />

comments at the end of service, helping<br />

them to improve for their final assessment.<br />

As Trainer Leesa Mercer watched over<br />

the students sterilising knives and forks,<br />

whisking eggs and toasting croutons she<br />

said in only a few short weeks the students<br />

skills had improved 110 per cent.<br />

“They are getting really motivated and very<br />

confident with what they are doing. Many<br />

of the students have already gone for job<br />

interviews and handed their resume around<br />

to catering companies,” Leesa said.<br />

The course includes RSA, RCG, safe food<br />

handling, food supervisor, first aid, OH&S,<br />

social diversity, customer service and a lot<br />

of practical experience preparing food.<br />

19-year-old Terri Lamb says she enrolled in<br />

the course because she was sick of sitting at<br />

home.<br />

“I was bored at home all the time and I<br />

would really like to get a job in hospitality. So<br />

far we have been doing something different<br />

every day.”<br />

“I’m nervous about serving in our restaurant<br />

today but I think we will all be proud when<br />

it’s over,” Terri said.<br />

RIGHT: Hayley Walker<br />

prepares croutons for<br />

the second course,<br />

caesar salad.<br />

TRAINING<br />

LEFT: Terri<br />

Lamb prepares<br />

crumble for<br />

third course.<br />

The hospitality<br />

students paid<br />

particular attention to<br />

sterilising and shining<br />

the cutlery before<br />

setting the tables.<br />

community link April 2012 11


READY FOR RETAIL<br />

Retail course rolled out across the Hunter<br />

SERVICE WITH A SMILE: Amy Debono, Rebecca Auld, Courtney Eckford, Elizabeth Walker, Mikaela Howard, Deborah Lucas,<br />

Emma Hickey, Jessica Bright, Tamara Picton, Matthew Harris, Tina Wheatley and Patrick McGeown – Trainer.<br />

Across the Hunter job seekers are graduating from<br />

the Ready for Retail course with some progressing<br />

straight into employment with Big W and<br />

Woolworths.<br />

The partnership between <strong>Joblink</strong> <strong>Plus</strong>, Woolworths and<br />

Big W has continued to grow with more job seekers<br />

signing up to the course that equips them with skills and<br />

workplace experience to gain entry into the retail industry.<br />

In the last month the course, which includes six days of<br />

work placement in either Woolworths or Big W, has been<br />

delivered in Singleton, Cessnock, Maitland, Muswellbrook,<br />

Green Hills, Raymond Terrace and Jesmond.<br />

<strong>Joblink</strong> <strong>Plus</strong> Singleton and Maitland manager Tina Dye<br />

Are you looking for quality short courses and training ?<br />

<strong>Joblink</strong> <strong>Plus</strong> is a registered Training Organisation providing quality training solutions. All of our programs are nationally<br />

recognised and designed to provide the best learning outcome possible. Our courses will equip you with the skills you need<br />

to join the workforce and launch a successful career.<br />

We offer courses in the following areas<br />

Business and Management<br />

Retail and Hospitality<br />

Community and Disability Services and even Traineeships.<br />

For more information on how we can help you or your business with quality training solutions,<br />

contact us at <strong>Joblink</strong> <strong>Plus</strong> Training Newcastle or the Hunter on (02) 4033 4171.<br />

For all other areas call (02) 6764 6858 or email training@joblinkplus.com.au<br />

12 community link April 2012<br />

said the course had proved very successful with eight<br />

people graduating from the course in Singleton and 11 in<br />

Maitland.<br />

“The course provided an opportunity for job seekers to<br />

build their confidence and work readiness in the hope of<br />

gaining employment with Big W or other retail employers.<br />

“The formal training component of Ready for Retail is<br />

specifically targeted at providing the skills that Big W or<br />

Woolworths require in filling available positions.<br />

“The partnership between <strong>Joblink</strong> <strong>Plus</strong> and Big W worked<br />

really well in other areas so we decided to offer the<br />

training in Singleton and Maitland as well,” Tina said.


Popcake business booms in<br />

Nelson Bay<br />

Single mother of two Judy Hagan has found a fun and<br />

exciting career path that allows her to balance working life<br />

with raising her two sons, and she says she couldn’t have<br />

done it without her <strong>Joblink</strong> <strong>Plus</strong> consultant Karen McTaggart.<br />

IPopcake is the unique and creative cake business recently<br />

developed by Judy and has taken off beyond all her expectations.<br />

Judy originally met with <strong>Joblink</strong> <strong>Plus</strong> Nelson Bay consultant Karen,<br />

with the intention of looking into casual cleaning positions.<br />

However after discussing Judy’s interest in making popcakes, a<br />

small, round ball of cake, coated in icing, decorated and placed<br />

on a stick, Karen suggested Judy pursue the hobby as a potential<br />

business opportunity.<br />

“<strong>Joblink</strong> <strong>Plus</strong> made up flyers for the popcakes so I could do a<br />

letterbox drop in the area. It was so professional. It looked great<br />

and I believe around 70% of my business has come from those<br />

flyers, or word of mouth generated from those original flyers,”<br />

Judy said.<br />

IPopcake now caters for weddings, birthdays and christenings<br />

and has proved so successful Judy now conducts a popcake<br />

making class at the Hunter Community College.<br />

“I never pictured myself as a teacher, but I have had positive<br />

feedback,” Judy laughed.<br />

“My next step is to develop a website. I recently purchased a<br />

rolling machine from the US which sped up the process and has<br />

given me more confidence,” she said.<br />

Judy feels she has now entered a new stage in her life and career<br />

and credits <strong>Joblink</strong> <strong>Plus</strong> and particularly Karen, her consultant,<br />

with providing the right tools to get her on track.<br />

“It was hard for me to take such a huge step on my own so to have<br />

the support of someone like Karen really gave me the confidence<br />

I needed to do it.”<br />

TESTIMONIAL<br />

Dear Laura, Mel and the staff at <strong>Joblink</strong> <strong>Plus</strong> Maitland,<br />

IPOPCAKE: <strong>Joblink</strong> <strong>Plus</strong> Nelson Bay Consultant Karen<br />

McTaggart accepts a bouquet of popcakes as a thank you gift<br />

from IPopcake owner Judy Hagan.<br />

Maitland<br />

Just a quick note to thank you all for being so lovely during quite a challenging transition time<br />

for me. You should know that you do a really great job at making people see that starting again<br />

isn’t impossible and that there’s no shame in asking for help.<br />

I never once felt uncomfortable or ‘stupid’ , I only ever felt supported and listened to. I am very<br />

grateful for the amount of help you provided.<br />

Having been out of the workforce for 8 years, it was a little daunting to take the steps towards<br />

making re entry possible. You should all be commended for your professional and friendly<br />

manner. I wish all the staff a happy and healthy 2012 and will happily recommend your service<br />

to others in my situation.<br />

Kind regards,<br />

Michelle Redcliffe<br />

JOB SEEKER SUCCESS<br />

community link April 2012 13


SUPPORT<br />

CONTRIBUTING: <strong>Joblink</strong> <strong>Plus</strong> staff Kellie Ryan, Libby Ryman and Maureen McAlister donate a few dollars each week to<br />

help keep the Westpac Rescue Helicopter operating. They are pictured with special projects coordinator for the service<br />

Barry Walton.<br />

Employees from <strong>Joblink</strong> <strong>Plus</strong> are<br />

doing their bit to ensure the<br />

Westpac Rescue Helicopter<br />

Service can continue its lifesaving<br />

work.<br />

A large group of <strong>Joblink</strong> <strong>Plus</strong><br />

employees in the New England North<br />

West and Hunter are involved in the<br />

payroll deduction program which<br />

contributes a monthly donation to<br />

the service.<br />

<strong>Joblink</strong> <strong>Plus</strong> CEO, Chris Sheppeard,<br />

said as a community organisation<br />

it was natural that they support the<br />

work of the service.<br />

“Having a service like this, especially<br />

in the more geographically sparse<br />

regions, is vital,” Mr Sheppeard said.<br />

“Talk to our staff and I can guarantee<br />

that they’ll be able to tell you<br />

someone they know who has been<br />

the recipient of the service,” he said.<br />

“The least we can do is support its<br />

permanence in the region in any way<br />

we can.”<br />

Maureen McAlister from the <strong>Joblink</strong><br />

<strong>Plus</strong> Tamworth branch has been<br />

making a payroll deduction for around<br />

eight years and says she has seen first<br />

hand the value of the service.<br />

14 community link April 2012<br />

Flying high<br />

“Being a city girl and moving here 22<br />

years ago it was a bit of a shock not<br />

having a lot of things here that you<br />

take for granted in the city.<br />

“I personally know of two young ones<br />

who both had horse accidents and<br />

were in pretty bad condition with<br />

major head and internal injuries and<br />

if the helicopter wasn’t here I don’t<br />

think they would be either. Both were<br />

flown to John Hunter and received<br />

vital treatment they required and<br />

made full recoveries to enjoy life.<br />

They are both in their 20’s now” she<br />

said.<br />

“As the grandmother of five gorgeous<br />

grandchildren I definitely want to<br />

keep the service operating,” Maureen<br />

said.<br />

Special projects coordinator for the<br />

service Barry Walton said support<br />

from businesses and employees like<br />

those at <strong>Joblink</strong> <strong>Plus</strong> ensures no one<br />

will ever pay for the service.<br />

“The payroll deduction is a<br />

convenient way for people to make a<br />

tax-deductible donation.<br />

“As a contributor to the Payroll<br />

Deduction Program you know that<br />

you are helping to support vital<br />

services; ensuring a small baby<br />

reaches urgent specialist attention;<br />

or rescuing a person when they’ve<br />

been lost in the bush or at sea,” Barry<br />

said.<br />

The payroll deduction program is just<br />

one way <strong>Joblink</strong> <strong>Plus</strong> supports the<br />

service.<br />

For the past 10 years <strong>Joblink</strong> <strong>Plus</strong><br />

has been a logo sponsor of the<br />

New England North West’s BK117<br />

and recently the Tamworth Work<br />

Experience crew helped beautify the<br />

Service’s gardens at the Tamworth<br />

Airport Base.<br />

WORK EXPERIENCE: The Tamworth<br />

based work experience crew worked<br />

hard to improve the landscaping at<br />

the New England North West base.


Fresh food kitchen encourages students’ healthy habits<br />

Saint Ignatius Parish School<br />

students are learning the<br />

benefits of healthy and<br />

creative eating as they pick fresh<br />

fruit and vegetables from their<br />

school garden to prepare meals<br />

in their recently installed kitchen.<br />

Last year the school received<br />

funding through the <strong>Joblink</strong> <strong>Plus</strong><br />

Community Donations Program<br />

to purchase a fridge, stove,<br />

microwave and flat pack kitchen<br />

to promote healthy eating among<br />

the students.<br />

St Ignatius Principal Therese<br />

Clancy said the idea was<br />

conceived about two years ago<br />

when teachers and students<br />

planted 40-50 fruits trees and a<br />

range of vegetables in the school<br />

grounds.<br />

Childhood obesity is a growing<br />

concern is Australia, with studies<br />

showing that once a child is<br />

overweight or obese it is unlikely<br />

that they will spontaneously<br />

revert to a healthy weight,<br />

predisposing them to future<br />

health concerns such as Type 2<br />

Diabetes.<br />

This proactive program attempts<br />

to educate children about<br />

healthy eating habits in a fun<br />

environment.<br />

“With the generous donation<br />

from <strong>Joblink</strong> <strong>Plus</strong> and a lot of<br />

assistance from the Outback<br />

Division of General Practice we<br />

were able to finish the whole<br />

project off with the kitchen and<br />

great appliances,” Therese said.<br />

“The students have mulberry<br />

trees, lemons, limes, plums,<br />

quinces and a whole heap of<br />

vegetables.<br />

Now they are really enjoying<br />

being able to get in the kitchen<br />

and get creative with cooking.<br />

The next step is to get parents<br />

to come in and get involved with<br />

cooking in the kitchen with the<br />

students,” she said.<br />

DONATION: St Ignatius Parish<br />

School students Allan Kelly and<br />

Decklan Orcher show off their<br />

flourishing garden.<br />

The school canteen also<br />

supports the student’s garden by<br />

incorporating the seasonal fruit<br />

and vegetables into the menu.<br />

<strong>Joblink</strong> <strong>Plus</strong> Chairman John<br />

Treloar said what the St Ignatius<br />

students were doing was setting<br />

a great example for other schools<br />

and community groups.<br />

“<strong>Joblink</strong> <strong>Plus</strong> is proud to support<br />

children growing and preparing<br />

fresh food at school. The teachers,<br />

students, parents and wider<br />

Bourke community should be<br />

very pleased with their efforts to<br />

get this project up and running,”<br />

Mr Treloar said.<br />

Students are now getting creative<br />

in the kitchen, preparing and<br />

tasting new and interesting foods.<br />

Tamworth Sports Dome<br />

STARTS Saturday, May 5<br />

7.30PM - MIDNIGHT<br />

FREE REGISTRATION!!<br />

DINNER AND UNIFORMS PROVIDED<br />

AND WE BUS YOU HOME<br />

IF YOU’RE 12 TO 18 YEARS, REGISTER NOW!<br />

Register Online: www.midnightbasketball.org.au/[Location]<br />

Or contact: Marg Hombsch, 67646666<br />

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community link April 2012 15


Armidale<br />

(02) 6738 7800<br />

Armidale@joblinkplus.com.au<br />

Bourke<br />

(02) 6870 8200<br />

bourke@joblinkplus.com.au<br />

Brewarrina<br />

(02) 6839 2757<br />

Brewarrina@joblinkplus.com.au<br />

Cessnock<br />

(02) 4993 6100<br />

Cessnock@joblinkplus.com.au<br />

Charlestown<br />

(02) 4918 4000<br />

Charlestown@joblinkplus.com.au<br />

Cobar<br />

(02) 6836 7000<br />

cobar@joblinkplus.com.au<br />

Coonabarabran<br />

(02) 6842 3200<br />

Coonabarabran@joblinkplus.com.au<br />

Coonamble<br />

(02) 6822 5642<br />

Coonamble@joblinkplus.com.au<br />

Dubbo<br />

(02) 6841 6300<br />

dubbo@joblinkplus.com.au<br />

Gilgandra<br />

(02) 6847 0644<br />

Gilgandra@joblinkplus.com.au<br />

Glen Innes<br />

(02) 6732 2455<br />

gleninnes@joblinkplus.com.au<br />

Gunnedah<br />

(02) 6748 4300<br />

Gunnedah@joblinkplus.com.au<br />

Inverell<br />

(02) 6721 6200<br />

Inverell@joblinkplus.com.au<br />

Kurri Kurri<br />

(02) 4015 6000<br />

kurrikurri@joblinkplus.com.au<br />

Lightning Ridge<br />

(02) 6829 4677<br />

lightningridge@joblinkplus.com.au<br />

Maitland<br />

(02) 4937 8000<br />

maitland@joblinkplus.com.au<br />

Mayfield<br />

(02) 4028 2100<br />

Mayfield@joblinkplus.com.au<br />

Moree<br />

(02) 6759 1100<br />

moree@joblinkplus.com.au<br />

Muswellbrook<br />

(02) 6541 8100<br />

Muswellbrook@joblinkplus.com.au<br />

Narrabri<br />

(02) 6792 9200<br />

Narrabri@joblinkplus.com.au<br />

Narromine<br />

(02) 6889 1264<br />

Narromine@joblinkplus.com.au<br />

Nelson Bay<br />

(02) 4916 2000<br />

nelsonbay@joblinkplus.com.au<br />

Newcastle<br />

(02) 4033 4100<br />

Newcastle@joblinkplus.com.au<br />

Nyngan<br />

(02) 6832 2405<br />

Nyngan@joblinkplus.com.au<br />

Quirindi<br />

(02) 6746 1630<br />

Quirindi@joblinkplus.com.au<br />

Raymond Terrace<br />

(02) 4983 3000<br />

raymondterrace@joblinkplus.com.au<br />

Scone<br />

(02) 6545 3295<br />

scone@joblinkplus.com.au<br />

Singleton<br />

(02) 6575 5100<br />

singleton@joblinkplus.com.au<br />

Tamworth<br />

(02) 6764 6666<br />

tamworth@joblinkplus.com.au<br />

Tenterfield<br />

(02) 6736 2511<br />

Tenterfield@joblinkplus.com.au<br />

Toronto<br />

(02) 4028 7700<br />

Toronto@joblinkplus.com.au<br />

Uralla<br />

(02) 6778 3048<br />

Uralla@joblinkplus.com.au<br />

Walcha<br />

(02) 6777 2208<br />

Walcha@joblinkplus.com.au<br />

Walgett<br />

(02) 6828 2511<br />

Walgett@joblinkplus.com.au<br />

Wallsend<br />

(02) 4028 4400<br />

wallsend@joblinkplus.com.au<br />

Warren<br />

(02) 6847 3977<br />

warren@joblinkplus.com.au<br />

Wellington<br />

(02) 6845 2844<br />

wellington@joblinkplus.com.au<br />

<strong>Joblink</strong> <strong>Plus</strong> Head Office<br />

(02) 6764 6634<br />

www.joblinkplus.com.au 10

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