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Visit the new Octet website. - Octet Finance

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Michael Rom<br />

Director<br />

Net Starter<br />

Late in 2009, <strong>Octet</strong> approached<br />

Net Starter, one of <strong>the</strong> largest<br />

digital agencies in Australia, to<br />

take <strong>the</strong> <strong>Octet</strong> brand online. The<br />

agency utilised digital technology<br />

(such as video, interactive<br />

financial modelling, and a holistic<br />

content management system) to<br />

enable <strong>the</strong> <strong>Octet</strong> <strong>website</strong> to<br />

engage and inform its visitors.<br />

The <strong>Octet</strong> and Net Starter<br />

partnership has produced a<br />

<strong>website</strong> that communicates <strong>Octet</strong><br />

as a market leader, offering world<br />

class financial products.<br />

Michael Rom, Net Starter Director, led <strong>the</strong><br />

development of <strong>the</strong> <strong>website</strong> from <strong>the</strong><br />

detailed blueprint designed by Information<br />

Architects, to a rich user journey that each<br />

visitor will eventually experience. As a<br />

As <strong>the</strong> Manager of Information<br />

Technology, Ian Rees is responsible<br />

for turning <strong>the</strong> often complex<br />

array of financial services that<br />

<strong>Octet</strong> offers businesses, into<br />

comprehensive user-friendly<br />

details on <strong>the</strong> <strong>Octet</strong> portal.<br />

With an accounting tertiary qualification and<br />

proven software developer experience, Ian<br />

joined Scottish Pacific Business <strong>Finance</strong><br />

(SPBF) in 1989 to build, extend and improve<br />

<strong>the</strong> application that enabled SPBF to service<br />

<strong>the</strong>ir clients. Since 2001, Ian has served on<br />

<strong>the</strong> Communications Committee of Factors<br />

Chain International, which is charged with<br />

<strong>the</strong> responsibility of overseeing <strong>the</strong><br />

management and ongoing development of<br />

<strong>the</strong> communications portal that allows its<br />

252 members in 66 countries to transact<br />

with one ano<strong>the</strong>r.<br />

Chartered Accountant himself, Michael was<br />

able to digest <strong>the</strong> key distinguishing factors<br />

of <strong>the</strong> <strong>Octet</strong> platform from both an<br />

accounting and finance perspective and<br />

succinctly translate this to <strong>website</strong> visitors.<br />

Michael said, “Due to <strong>the</strong> high level<br />

competition in <strong>the</strong> market, <strong>the</strong> primary goal<br />

of <strong>the</strong> <strong>Octet</strong> <strong>website</strong> was to deliver a strong<br />

message swiftly to time poor decision<br />

makers. Just like a bricks-and-mortar<br />

business, visitors form an opinion within a<br />

few seconds, so it is very important to<br />

deliver an engaging experience quickly that<br />

In recent months, Ian has been a group<br />

leader at Factors Chain International<br />

Communications Seminars examining <strong>the</strong><br />

feasibility of introducing a PO management<br />

product into <strong>the</strong> FCI community.<br />

Ian moved from SPBF to <strong>Octet</strong> with Clive<br />

Isenberg to set up <strong>Octet</strong>’s intricate online<br />

Business Transaction Facility and to oversee<br />

<strong>the</strong> development of <strong>the</strong> company’s portal.<br />

Ian says, “The <strong>Octet</strong> <strong>website</strong> is <strong>the</strong> first port<br />

of call for many of our clients to investigate<br />

<strong>the</strong> facilities that we can offer <strong>the</strong>ir<br />

businesses. It needs to be easy to<br />

understand, succinct and uncomplicated to<br />

navigate. Allowing our clients to find<br />

information quickly on <strong>the</strong> site has been a<br />

feature we have placed considerable<br />

emphasis on throughout <strong>the</strong> <strong>website</strong>’s<br />

development.”<br />

“We take <strong>the</strong> same care with <strong>the</strong> design and<br />

styling of <strong>the</strong> portal that our clients use on a<br />

day to day basis, as we do with <strong>the</strong> publicly<br />

“Allowing our clients to find information<br />

quickly on <strong>the</strong> site has been a feature we<br />

have placed considerable emphasis on”<br />

<strong>Octet</strong> Communiqué / Quarter 3, 2010 For assistance with your <strong>Octet</strong> Facility phone: 1300 8 OCTET <strong>Visit</strong>: octetfinance.com<br />

users can identify with. We delivered a<br />

comprehensive and cohesive message that<br />

could be easily understood by anyone in<br />

business, answering <strong>the</strong> most common<br />

question asked by prospective <strong>Octet</strong><br />

members – in relation to how <strong>the</strong><br />

product worked.”<br />

“The old <strong>Octet</strong> <strong>website</strong> attempted to answer<br />

this question in a detailed, feature-rich<br />

manner, which was informative – but overly<br />

complex. In contrast, Net Starter developed<br />

an immersive video presentation that walks<br />

users through <strong>the</strong> <strong>Octet</strong> concept and<br />

value proposition.”<br />

“The video presentation is an interactive<br />

journey for potential clients, identifying<br />

inherent problems that exist in <strong>the</strong><br />

working-capital finance markets, explaining<br />

how <strong>the</strong> <strong>Octet</strong> platform addresses <strong>the</strong>se<br />

issues and determining whe<strong>the</strong>r <strong>the</strong> <strong>Octet</strong><br />

offering is right for <strong>the</strong> user. In just a few<br />

minutes a user is able to fully comprehend<br />

<strong>the</strong> <strong>Octet</strong> offering and determine its viability<br />

for <strong>the</strong>ir business.”<br />

The <strong>new</strong> <strong>Octet</strong> <strong>website</strong> went live on <strong>the</strong><br />

15th June 2010.<br />

Ian Rees<br />

National Manager of Information Technology<br />

facing <strong>website</strong>. We want to ensure that <strong>the</strong>ir<br />

experience is a uniformly positive one.”<br />

Particularly as <strong>the</strong> <strong>new</strong> Total Working Capital<br />

Solution is now available for <strong>Octet</strong> members,<br />

<strong>the</strong> portal has become even more important<br />

because <strong>Octet</strong>’s reach has extended to o<strong>the</strong>r<br />

areas within our clients business and at <strong>the</strong><br />

same time opened up <strong>new</strong> markets for <strong>the</strong>m<br />

as well.<br />

“The portal helps our clients to apply online<br />

and get a ‘yes’ or ‘no’ for approval in a timely<br />

fashion”, Ian explains. “Once <strong>the</strong>y come on<br />

board as a client, <strong>the</strong> portal helps <strong>the</strong>m to<br />

monitor <strong>the</strong>ir transactions and track <strong>the</strong>ir<br />

spending. The portal provides an overview of<br />

<strong>the</strong>ir flexible funding, with a comprehensive<br />

back-end system to allow our clients to<br />

monitor <strong>the</strong>ir account. The <strong>new</strong> Total<br />

Working Capital Solution <strong>Octet</strong> has<br />

developed will provide our clients with<br />

greater flexibility in spending <strong>the</strong>ir funds, and<br />

still allow <strong>the</strong>m to monitor this spending<br />

through <strong>the</strong> Business Transaction Facility.”<br />

- Ian Rees, National Manager of Information Technology

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