Visit the new Octet website. - Octet Finance
Visit the new Octet website. - Octet Finance
Visit the new Octet website. - Octet Finance
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Michael Rom<br />
Director<br />
Net Starter<br />
Late in 2009, <strong>Octet</strong> approached<br />
Net Starter, one of <strong>the</strong> largest<br />
digital agencies in Australia, to<br />
take <strong>the</strong> <strong>Octet</strong> brand online. The<br />
agency utilised digital technology<br />
(such as video, interactive<br />
financial modelling, and a holistic<br />
content management system) to<br />
enable <strong>the</strong> <strong>Octet</strong> <strong>website</strong> to<br />
engage and inform its visitors.<br />
The <strong>Octet</strong> and Net Starter<br />
partnership has produced a<br />
<strong>website</strong> that communicates <strong>Octet</strong><br />
as a market leader, offering world<br />
class financial products.<br />
Michael Rom, Net Starter Director, led <strong>the</strong><br />
development of <strong>the</strong> <strong>website</strong> from <strong>the</strong><br />
detailed blueprint designed by Information<br />
Architects, to a rich user journey that each<br />
visitor will eventually experience. As a<br />
As <strong>the</strong> Manager of Information<br />
Technology, Ian Rees is responsible<br />
for turning <strong>the</strong> often complex<br />
array of financial services that<br />
<strong>Octet</strong> offers businesses, into<br />
comprehensive user-friendly<br />
details on <strong>the</strong> <strong>Octet</strong> portal.<br />
With an accounting tertiary qualification and<br />
proven software developer experience, Ian<br />
joined Scottish Pacific Business <strong>Finance</strong><br />
(SPBF) in 1989 to build, extend and improve<br />
<strong>the</strong> application that enabled SPBF to service<br />
<strong>the</strong>ir clients. Since 2001, Ian has served on<br />
<strong>the</strong> Communications Committee of Factors<br />
Chain International, which is charged with<br />
<strong>the</strong> responsibility of overseeing <strong>the</strong><br />
management and ongoing development of<br />
<strong>the</strong> communications portal that allows its<br />
252 members in 66 countries to transact<br />
with one ano<strong>the</strong>r.<br />
Chartered Accountant himself, Michael was<br />
able to digest <strong>the</strong> key distinguishing factors<br />
of <strong>the</strong> <strong>Octet</strong> platform from both an<br />
accounting and finance perspective and<br />
succinctly translate this to <strong>website</strong> visitors.<br />
Michael said, “Due to <strong>the</strong> high level<br />
competition in <strong>the</strong> market, <strong>the</strong> primary goal<br />
of <strong>the</strong> <strong>Octet</strong> <strong>website</strong> was to deliver a strong<br />
message swiftly to time poor decision<br />
makers. Just like a bricks-and-mortar<br />
business, visitors form an opinion within a<br />
few seconds, so it is very important to<br />
deliver an engaging experience quickly that<br />
In recent months, Ian has been a group<br />
leader at Factors Chain International<br />
Communications Seminars examining <strong>the</strong><br />
feasibility of introducing a PO management<br />
product into <strong>the</strong> FCI community.<br />
Ian moved from SPBF to <strong>Octet</strong> with Clive<br />
Isenberg to set up <strong>Octet</strong>’s intricate online<br />
Business Transaction Facility and to oversee<br />
<strong>the</strong> development of <strong>the</strong> company’s portal.<br />
Ian says, “The <strong>Octet</strong> <strong>website</strong> is <strong>the</strong> first port<br />
of call for many of our clients to investigate<br />
<strong>the</strong> facilities that we can offer <strong>the</strong>ir<br />
businesses. It needs to be easy to<br />
understand, succinct and uncomplicated to<br />
navigate. Allowing our clients to find<br />
information quickly on <strong>the</strong> site has been a<br />
feature we have placed considerable<br />
emphasis on throughout <strong>the</strong> <strong>website</strong>’s<br />
development.”<br />
“We take <strong>the</strong> same care with <strong>the</strong> design and<br />
styling of <strong>the</strong> portal that our clients use on a<br />
day to day basis, as we do with <strong>the</strong> publicly<br />
“Allowing our clients to find information<br />
quickly on <strong>the</strong> site has been a feature we<br />
have placed considerable emphasis on”<br />
<strong>Octet</strong> Communiqué / Quarter 3, 2010 For assistance with your <strong>Octet</strong> Facility phone: 1300 8 OCTET <strong>Visit</strong>: octetfinance.com<br />
users can identify with. We delivered a<br />
comprehensive and cohesive message that<br />
could be easily understood by anyone in<br />
business, answering <strong>the</strong> most common<br />
question asked by prospective <strong>Octet</strong><br />
members – in relation to how <strong>the</strong><br />
product worked.”<br />
“The old <strong>Octet</strong> <strong>website</strong> attempted to answer<br />
this question in a detailed, feature-rich<br />
manner, which was informative – but overly<br />
complex. In contrast, Net Starter developed<br />
an immersive video presentation that walks<br />
users through <strong>the</strong> <strong>Octet</strong> concept and<br />
value proposition.”<br />
“The video presentation is an interactive<br />
journey for potential clients, identifying<br />
inherent problems that exist in <strong>the</strong><br />
working-capital finance markets, explaining<br />
how <strong>the</strong> <strong>Octet</strong> platform addresses <strong>the</strong>se<br />
issues and determining whe<strong>the</strong>r <strong>the</strong> <strong>Octet</strong><br />
offering is right for <strong>the</strong> user. In just a few<br />
minutes a user is able to fully comprehend<br />
<strong>the</strong> <strong>Octet</strong> offering and determine its viability<br />
for <strong>the</strong>ir business.”<br />
The <strong>new</strong> <strong>Octet</strong> <strong>website</strong> went live on <strong>the</strong><br />
15th June 2010.<br />
Ian Rees<br />
National Manager of Information Technology<br />
facing <strong>website</strong>. We want to ensure that <strong>the</strong>ir<br />
experience is a uniformly positive one.”<br />
Particularly as <strong>the</strong> <strong>new</strong> Total Working Capital<br />
Solution is now available for <strong>Octet</strong> members,<br />
<strong>the</strong> portal has become even more important<br />
because <strong>Octet</strong>’s reach has extended to o<strong>the</strong>r<br />
areas within our clients business and at <strong>the</strong><br />
same time opened up <strong>new</strong> markets for <strong>the</strong>m<br />
as well.<br />
“The portal helps our clients to apply online<br />
and get a ‘yes’ or ‘no’ for approval in a timely<br />
fashion”, Ian explains. “Once <strong>the</strong>y come on<br />
board as a client, <strong>the</strong> portal helps <strong>the</strong>m to<br />
monitor <strong>the</strong>ir transactions and track <strong>the</strong>ir<br />
spending. The portal provides an overview of<br />
<strong>the</strong>ir flexible funding, with a comprehensive<br />
back-end system to allow our clients to<br />
monitor <strong>the</strong>ir account. The <strong>new</strong> Total<br />
Working Capital Solution <strong>Octet</strong> has<br />
developed will provide our clients with<br />
greater flexibility in spending <strong>the</strong>ir funds, and<br />
still allow <strong>the</strong>m to monitor this spending<br />
through <strong>the</strong> Business Transaction Facility.”<br />
- Ian Rees, National Manager of Information Technology