“HOW TO” PRESENTATION
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TEST COMPLETING TITLES FOR THE 1 NES LINE SURVEY SHEET<br />
TEST TITLES FOR 2 LINES<br />
BOTH LOFT AND CAVITY<br />
CUSTOMER DETAILS<br />
ENSURE THAT THE FULL ADDRESS IS OBTAINED WITH POSTCODE<br />
2 TELEPHONE NUMBERS ARE BETTER THAN 1 TO ENSURE THAT<br />
THE CUSTOMER CAN BE CONTACTED FOR INSTALLATION DATES IF<br />
NEEDED.<br />
BOTH LOFT AND CAVITY<br />
IF THERE IS A CHARGE FOR THE CORE VENT, HWJ OR EASY VENTS<br />
THEN ENSURE THAT THESE COSTS ARE ADDED<br />
ALWAYS TICK IF THE PROPERTY IS OR IS NOT RENTED<br />
IF THEY ARE ON BENEFITS THEN WRITE WHICH ONE AND THEIR<br />
NI NUMBER<br />
IF THERE IS A COST TO PAY THEN TICK THE PREFERRED PAYMENT<br />
REMEMBER TO GET THE CUSTOMER TO SIGN THE PAPERWORK<br />
BEFORE YOU LEAVE.
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