august-2010

WELCOME ABOARD
The World’s Favourite Airline
Thank you for choosing to fl y with the world’s
favourite airline – Ryanair!
Ryanair now fl ies over 1,100 routes to/from
over 150 destinations across 26 countries in
Europe, and you are one of 73 million passengers
who will fl y on one of our more than 250 aircraft
this year with the guaranteed lowest fares.
This summer, we welcome the opening
of many more exciting new routes and our
continued growth will ensure that we deliver the
guaranteed lowest fares and no fuel surcharges
to a record 73m passengers this year.
We recently announced our 44th base in
Seville (Spain) to our passengers which is our
8th Spanish base, as we continue to deliver
consumer choice and much lower fares than the
high fares being charged in Spain by Air Berlin,
Iberia, Vueling and Spanair.
Last month we exposed easyJet’s failure to
publish its weekly on-time statistics for the last 60
weeks. Ryanair believes easyJet has been hiding
these details since May 2009, because they know
they can’t compete with Ryanair’s punctuality,
just in the same way that easyJet can’t compete
with our low fares either. Perhaps easyJet will
now break with the past and confi rm that they will
resume publishing weekly details of their on-time
stats, so that passengers can compare easyJet’s
punctuality with that of Ryanair, and assure
themselves that easyJet can’t match Ryanair’s
pricing or our punctuality either.
Ryanair is committed to guaranteeing the
lowest fares on every route we operate. We
are so confi dent that you won’t get a cheaper
fare elsewhere, that if you fi nd a lower fare with
a competitor, we will refund you double the
difference, guaranteed.*
I hope you enjoy your fl ight with us as our
fantastic crew take great care of you. Thank you
for choosing to fl y with Ryanair and I look forward
to welcoming you and your family onboard many
more low-fare Ryanair fl ights in the near future.
Best Wishes,
MICHAEL O’LEARY
Chief Executive
* T&C’S APPLY, SEE WWW.RYANAIR.COM FOR DETAILS
“Only by continuously
challenging accepted
conventions and
questioning costs can we
continue to lower costs and
fares, while improving our
customer service.” MICHAEL O’LEARY
WELCOME
A few words from Michael O’Leary
SEVILLE
VISIT BEAUTIFUL
SEVILLE, RYANAIR’S
LATEST HUB
DESTINATION
WWW.RYANAIR.COM
RYANAIRMAGAZINE
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