namic® fluid management - Navilyst Medical

TERMS AND CONDITIONS - Effective January 1, 2011
Place your order directly with Navilyst Medical Customer Service by mail, telephone, fax or Electronic Data Interchange (EDI).
Navilyst Medical, Inc., 10 Glens Falls Technical Park, Glens Falls, NY 12801
To Place An Order: Phone: 800.833.9973 • Fax: 800.782.1357
Billing Inquiries: Phone: 800.833.9973
HOURS:
Customer Service is available from 8:00 am EST to 7:00 pm EST weekdays excluding national holidays.
TERMS:
• Terms are Net 30 Days from date of invoice.
• All shipments are F.O.B. Glens Falls, NY.
• Prices are subject to change without notice.
STANDING ORDERS:
Navilyst Medical accepts standing orders on all products. This convenience provides you with scheduled shipments using a single purchase order. Contact the
Customer Service Contracts Department at 800.833.9973.
RETURNED GOODS:
Permission to return merchandise is required for all returns or exchanges. All items must be in unopened packages and will be subject to a 20% restocking
charge. Returns and exchanges will only be accepted within ninety days of the date of purchase. Material that has been opened, damaged, or tampered with is
not returnable or exchangeable for credit. Products manufactured as SPECIAL orders are not returnable or exchangeable for credit. Navilyst Medical will not
authorize returns for expired products or products with less than six months of shelf life remaining. All merchandise returned to Navilyst Medical must be
accompanied by a copy of the packing slip or invoice enclosed with the original shipment. The Returned Goods Authorization (RGA) number must be clearly
marked on the shipping container. Merchandise returned without an RGA number will not be accepted or considered returned.
TO RETURN GOODS:
• Contact Customer Service for a return authorization number at 800.833.9973.
• For product complaints, please call 800.833.9973.
• Identify the customer account number, catalog number, size, quantity, lot number, invoice number and the reason for the return.
• Clearly identify the RGA number on your shipping paperwork.
• Ship product returns to:
Navilyst Medical, Inc., 10 Glens Falls Technical Park, Glens Falls, NY 12801
SPECIFICATION CHANGES; NOTICE:
As we are continually improving our products, the equipment supplied may not agree in all details with the description and specification shown in the catalog
and/or price list. All prices and specifications are subject to change without notice. Federal Law (USA) restricts these devices to sale by or on the order of a
physician. Indications, contraindications, and instructions for use, as well as product warranty information, can be found in the product labeling supplied with
each device. Navilyst Medical makes no warranties, express or implied, including but not limited to, any implied warranty of merchantability of fitness for a
particular purpose, except as specifically set forth in the product labeling supplied with each device.
WARNING REGARDING SINGLE USE DEVICES:
Products marked as ‘single-use’ are for single-use only. Do not reuse, reprocess or resterilize single-use products. Reuse, reprocessing or resterilization may
compromise the structural integrity of the device and/or lead to device failure which in turn may result in patient injury, illness or death. Reuse, reprocessing
or resterilization may also create a risk of contamination of the device and/or cause patient infection or cross-infection, including, but not limited to, the transmission
of infectious disease(s) from one patient to another. Contamination of the device may lead to injury, illness, or death of the patient. Navilyst Medical
assumes no liability with respect to instruments reused, reprocessed or resterilized and makes no warranties, express or implied, including, but not
limited to, any implied warranties of merchantability or fitness for a particular purpose, with respect to any such instrument.
Note: Indications, contraindications, warnings and instructions for use can be found in the instructions for use supplied with each device.
Products shown are subject to modification without prior notice.
Navilyst Medical, Inc. • www.navilystmedical.com • 800.833.9973
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