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ED 49: May-June 2013

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10<br />

sp E C i a l<br />

hiring out of<br />

To ease the contemporary manpower<br />

the<br />

box<br />

<strong>May</strong> | Ju n <strong>2013</strong><br />

En t r E p r E n E u r s’ Di g E s t<br />

crunch in Singapore, business owners<br />

can look into leveraging on a ready and<br />

experienced alternative workforce<br />

the local business community is no stranger to the manpower<br />

crunch that has been affecting enterprises – especially the<br />

small and medium ones (SMEs) – to varying degrees: some<br />

find it difficult to hire new local staff while others face difficulty in<br />

retaining trained workers. With the further tightening of foreign<br />

manpower quotas outlined in Budget <strong>2013</strong>, this labour clamp is expected<br />

to have continued impact on businesses and their hiring policies.<br />

So what can SME owners do to alleviate this pressing concern?<br />

Manpower is a crucial element in any business, regardless of its nature,<br />

scope or scale. Even with automation, physical staff are still needed to<br />

man service counters, process paychecks and bring prepared food to the<br />

customers. Robots and machines can only replace part of the workflow;<br />

the rest will have to be handled by the “human touch”. Therefore, the<br />

onus is on companies to at once retain their current trained staff, while<br />

simultaneously looking for new personnel to bolster the ranks. With the<br />

intense competition for conventional workers like professionals, managers<br />

and executives (PMEs), SMEs can perhaps look towards a lesser-utilised<br />

pool of labour, one that consists of experienced individuals willing to<br />

perform often-shunned tasks, to lighten their manpower woes.<br />

In its Budget recommendations to the Ministry of Finance (MOF), the<br />

Association of Small and Medium Enterprises (ASME) raised concerns<br />

about manpower and staffing, one of them being making use of the<br />

alternative workforce in Singapore to complement the conventional labour<br />

pool. A discussion held by the Singapore National Employers Federation<br />

(SNEF) also echoed the need to encourage older workers and women<br />

back into the dwindling workforce by developing more age-friendly and<br />

family-friendly workplaces. The discussion also highlighted the need for<br />

a shift in employer mindset and weighty changes to the workplace in<br />

order to create a pro-family environment which will retain parents in the<br />

workforce.<br />

Apart from parents and the silver generation, the alternative workforce in<br />

Singapore also encompasses individuals who are economically inactive<br />

(stay-home mothers, retirees, etc.) or persons with physical disabilities (the<br />

visually, aurally, physically handicapped, etc.). These are local people with<br />

a wealth of experience from previous job stints who are unable to hold<br />

conventional full-time positions in companies due to family commitments<br />

or disabilities. However, this potential pool of labour will be able to add<br />

substantial value to any company or enterprise, with the right blend of<br />

operational arrangements and management of course.

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