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Future trends for ISO 9001 and accredited certification. - IRAM

Future trends for ISO 9001 and accredited certification. - IRAM

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Joint <strong>ISO</strong>/IAF Action Plan<br />

Developed by IAF/ILAC/<strong>ISO</strong> Joint Working Group<br />

Key elements<br />

Recognition that “OUTPUT MATTERS”<br />

Is the management system delivering on its promise?<br />

Need <strong>for</strong> CB’s to focus on “the clients’ customers”<br />

Are they satisfied with their supplier’s per<strong>for</strong>mance?<br />

Need <strong>for</strong> a more aggressive posture from ALL<br />

“PLAYERS” in the con<strong>for</strong>mity assessment community<br />

To separate the “Good Guys” from the “Bad Guys”<br />

Mar 2010 (c) Nigel H Croft 2010<br />

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