Sample tripartite agreement setting out a framework for ... - nftmo

advice through an agreed process for settling disputes.
Sunnyside Tenant Management Steering Group agrees to do the following.
• Commit to taking an active role in managing the lead advisor. This will include:
– monitoring how the grant is spent; and
– raising concerns about performance, both with the lead advisor and Another
Council, as soon as possible.
• Carry out ‘self-skills audits’ to confirm that training is meeting the needs of the
group.
• Make sure all meetings exploring tenant management are open to all residents on
the Sunnyside estate, representatives of Another Council, and the lead advisor.
• Show that it is setting up a new organisation which will listen to residents and which
is capable of getting a wide range of people involved.
• Make every effort to include all residents in its work by:
– actively working to increase its members
– showing an understanding of, and commitment to, equal opportunities
– making sure it always represents the community it serves
– regularly (at least once every three months) monitoring how much it reflects the
community it serves.
• Make sure that staff are committed to the process.
The lead advisor agrees to do the following.
• Provide a clear assessment of progress every three months.
• Make a clear commitment to this project by:
– providing a named lead consultant, Mr Somebody
– highlighting limits on resources as early as possible and working to tackle them
– making sure that work will not be accepted if it affects the commitment to this
project.
• Work closely with Sunnyside Tenant Management Steering Group and Another
Council to identify ‘in-house’ and other training opportunities.
• Make sure that staff are committed to the process.
• Quickly informing the other two parties if there is a risk that the project may not be
able to continue in the future.
Another Council agrees to do the following.
• Commit each part of their organisation to the principles of tenant management.
• Provide a named lead officer with the authority to deliver on its commitments. This
officer is John Smith, Head of Tenant Services (or similar), with support from Janet
Goody.
• Provide management information whenever it is needed.
– The three parties have agreed that requests for basic information will be dealt with
within a target of seven working days and no more than 15 working days.
– Requests for complicated information (for example, a financial analysis) will be
dealt with within a target of 20 working days. If, for any reason, the target cannot
be met, the other parties will be told immediately.
• Make sure that staff and members are committed to the process.
• Make sure appropriate staff members are available to attend steering group
meetings
and training sessions, if this will benefit the project.
• Actively look for opportunities to provide ‘in-house’ staff or tenant training.