ICT for Integration, Social Inclusion and Economic Participation of ...

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This is one of the three case study publications which, together with the one on ‘ICT supply and demand’, were produced and should be read as interim contributions to the final report. All the publications are available at http://is.jrc.ec.europa.eu/pages/EAP/eInclusion.html 4
Table of Contents PREFACE 3 EXECUTIVE SUMMARY 7 INTRODUCTION – CASE STUDY SELECTION AND OVERVIEW 11 Case study selection 11 General research questions 11 Overview 12 CASE STUDY 1 - FIGHTING THE DIGITAL GAP: E-GOVERNMENT AND THE ROLE OF THE PUBLIC SECTOR IN IMPROVING ICT ACCESS AND LITERACY 15 1.1 Introduction – context and methodology 15 1.2 Results – review of national, regional, and local initiatives for electronic administration (eGovernment) 16 1.3 Results – access to computers, training and technical assistance 25 1.4 Discussion 41 CASE STUDY 2 - THE EDUCATION WITHOUT BORDERS NETWORK: ICT AS A TOOL FOR BOTTOM-UP INTEGRATION 45 2.1 Introduction: top-down integration and bottom-up integration 45 2.2 What is the Education without Borders Network (RESF)? 46 2.3 Research methodology 47 2.4 Who are RESF members? 49 2.5 ICT as a weapon for the integration of sans-papiers 51 2.6 Sponsorships in RESF 58 2.7 Sans-papiers and ICT 62 2.8 RESF and the politics of representation 65 2.9 RESF, the Riga goals and social capital 67 CASE STUDY 3 – IMMIGRANTS, ETHNIC MINORITIES AND THE MATRIMONIAL WEB: ECONOMIC ASPECTS 69 3.1 Introduction: research issues 69 3.2 Shaadi.com: matrimonial strategies, immigration and ICT 71 3.3 The Russians and the business of ‘love migrations’ 85 3.4 The Moroccans and wedding planning in France 98 3.5 Relevance of the matrimonial websites in relationship to the Riga Goals and the issue of social capital 111 CONCLUSIONS 115 Overview of the research results 115 Breakdown of research results according to Riga areas 117 Comparative discussion 118 Considerations on access, skills and online service policies 119 LIST OF ACRONYMS 121 5
Page 1 and 2: ICT for Integration, Social Inclusi
Page 3: ACKNOWLEDGEMENTS Authors ‘Fightin
Page 9 and 10: EXECUTIVE SUMMARY This report is on
Page 11 and 12: Main findings: matrimonial web site
Page 13 and 14: INTRODUCTION - CASE STUDY SELECTION
Page 15: exclusively online matrimonial agen
Page 18 and 19: Key actors Focus on 3 PIAP located
Page 20 and 21: Graph illustrating hyperlinks from
Page 22 and 23: Website of the Police headquarters
Page 24 and 25: Return to home country: ANAEM provi
Page 26 and 27: Sometimes, no information at all ab
Page 28 and 29: training on how to work with open s
Page 30 and 31: is aimed at filling the digital gap
Page 32 and 33: Pyrénées region, which is the fir
Page 34 and 35: The privately owned ‘communicatio
Page 36 and 37: interview. She chats with her famil
Page 38 and 39: Skype and webcam are also not used
Page 40: This website is a good example of c
Page 44 and 45: pertains to tourism). Here, these o
Page 46 and 47: Students no longer rely on public c
Page 48 and 49: phone is not only carrying out acts
Page 50 and 51: Thanks to the help from the adminis
Page 52 and 53: Pegc), an association (Associations
Page 54 and 55: a language of entitlement in order
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To conclude this section, we will s
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interactions tend to deal with disc
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action groups within RESF, but it a
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nodes the sans-papiers. A link appe
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issues (hence the fact that other m
Page 66 and 67:
access to Internet (and pointed out
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In this respect, it is fitting to m
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therefore confirm that ICT use by R
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The high importance of the economic
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The advent of Internet has catalyze
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The results of this research are ba
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3.2.5 Shaadi Point: leaving the vir
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Photos provided by past clients (th
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To add the finishing touches to the
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The creation of a profile serves as
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Lawyer, Lecturer, Legal Professiona
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We can conclude by saying that what
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in this study. Yet, if we forget it
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enable new agencies to register on
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involved to interact and make trans
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points out that not all of them ‘
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children, 38.90% (636) have no chil
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migrants have a very low presence o
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The online universe of Moroccan wed
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levels. We can add that while the m
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Orientalement describes itself as p
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Comparison of Orientalement and Web
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3.4.4 Matrimonial web as social web
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Negafa in Rouen who has a site exte
Page 114 and 115:
from individuals (online matrimonia
Page 116 and 117:
pursuing a relationship offline; th
Page 118 and 119:
Europe), and its ties to other acto
Page 120 and 121:
Comparative discussion Unfortunatel
Page 123:
LIST OF ACRONYMS ACSE Agence nation
Page 126:
The mission of the Joint Research C
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