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ased development may provide<br />

more opportunities for destination<br />

communities that have<br />

not yet reaped the benefits of<br />

tourism.<br />

Proposition 6: Community<br />

participation can help satisfy<br />

locally identified needs.<br />

It is important that tourism<br />

development patterns reflect the<br />

needs and desires of local<br />

communities (Inskeep, 1994).<br />

Several examples exist of projects<br />

that have failed when the real<br />

needs of community were not<br />

taken into account (cf. Bradley &<br />

Karunadasa, 1989). Thus,<br />

projects should be molded to meet<br />

people's needs, and not vice versa.<br />

While local people do need better<br />

hospitals, schools, houses and<br />

food, it may be naïve to suggest<br />

that tourism will necessarily and<br />

automatically address these<br />

needs. For example, Long (1991,<br />

p. 210) noted that in Santa Cruz,<br />

a burgeoning tourist destination<br />

in Mexico,<br />

Local infrastructure was in<br />

some aspect deficient and stores<br />

could not maintain adequate<br />

supplies and groceries for the<br />

burgeoning populace. Public<br />

transportation was inadequate;<br />

buses had sporadic schedules<br />

and taxis were usually full.<br />

Residents complained that a<br />

visit to the public clinic took an<br />

entire day, as there were<br />

insufficient facilities and staff<br />

for the demand. Medical<br />

services in the area had<br />

improved according to most of<br />

the respondents, but many were<br />

still dissatisfied with the<br />

services available. Many said<br />

they sought out private doctors<br />

in the town of Pochutla, an<br />

hour's bus ride away.<br />

[ M o r e o v e r ] the original<br />

residents of Santa Cruz did not<br />

have cars and had to walk the<br />

kilometer over the hill<br />

separating Santa Cruz and La<br />

Crucecia to visit people, go to<br />

work, seek out services or go to<br />

the stores that were divided<br />

between the communities. As<br />

they walked over the steep hill,<br />

cars and trucks raced by,<br />

forcing the pedestrians into the<br />

drainage ditch along the side of<br />

the road. The locals’ use of<br />

roads did not appear to have<br />

been considered in road design,<br />

as no sidewalks were installed.<br />

Participatory planning - something<br />

quite uncommon in<br />

developing societies - may help<br />

local people's needs (<strong>Timothy</strong>,<br />

1999; <strong>Tosun</strong>, 2000).<br />

Communities are the<br />

destination of most of<br />

travelers...it is in communities<br />

that tourism happens. Because<br />

of this, tourism industry<br />

development and management<br />

must be brought effectively to<br />

bear in communities.<br />

(Blank, 1989, p. 4)<br />

The empowerment of the<br />

destination community members<br />

is essential to maximise the socioeconomic<br />

benefits of tourism<br />

(Inskeep, 1991). The<br />

International Institute of<br />

Tourism Studies (1991, p. 9)<br />

claimed that<br />

resident responsive tourism is<br />

the watchword for tomorrow;<br />

community demands for active<br />

participation in the setting of<br />

the tourism agenda and its<br />

priorities for tourism<br />

development and management<br />

cannot be ignored.<br />

Community-oriented tourism<br />

development requires finding a<br />

way of creating more workable<br />

partnerships between the tourism<br />

industry and local communities<br />

and developing facilities both for<br />

hosts and guests (<strong>Timothy</strong>, 1998).<br />

The participatory approach leads<br />

to a greater sense of empowerment<br />

in addressing community<br />

problems, as well as greater<br />

ownership over the plans and<br />

activities that result from the<br />

community participation process.<br />

As a result, community<br />

participation will serve as an<br />

educational and empowering<br />

process for host communities to<br />

become partners with those able<br />

to assist them, identify problems<br />

and needs, and increasingly<br />

assume personal responsibility to<br />

plan, manage and control tourism<br />

development.<br />

Proposition 7: Community<br />

participation strengthens the<br />

democratisation process in tourist<br />

destinations.<br />

As part of the<br />

metamorphosis of the<br />

democratic process ... the<br />

residents of communities and<br />

regions affected by tourism are<br />

demanding to be involved in<br />

the decisions affecting their<br />

development.<br />

(Ritchie, 1993, p. 379).<br />

In this regard, community<br />

involvement in tourism development<br />

has become a new standard<br />

in tourism planning (Prentice,<br />

1993). The more participatory<br />

the tourism development process<br />

is, the more feedback and input in<br />

various forms will flow toward<br />

official bodies, which might<br />

narrow the gap between the<br />

community and bureaucratic<br />

decision-makers. Communication<br />

between communities and<br />

decision-makers must be a twoway<br />

process from the bottom up<br />

and the top down. This<br />

democratisation process has the<br />

potential to increase awareness<br />

and interest within the<br />

community about local and<br />

regional issues - something badly<br />

needed in many tourist<br />

destinations, particularly in<br />

developing countries. Initiating<br />

community participation and<br />

ultimately community control<br />

may be more crucial in developing<br />

countries than in developed<br />

countries since, as most scholars<br />

claim, democratic principles are<br />

all but completely non-existent in<br />

the less-developed world. In<br />

many less-developed countries<br />

tourism has become a priority<br />

sector in public policy owing to its<br />

considerable economic impact.<br />

This leads Jenkins (1980, p. 27) to<br />

argue that<br />

tourism in developed countries<br />

THE JOURNAL OF TOURISM STUDIES Vol. 14, No. 2, DEC. ‘03 9

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