Normandale Continuing Education Course Schedule - Welcome

The first module,
Essentials of
Leadership, is
required prior to
taking other sessions.
Julie Berg, President
of HRD Consulting, is
a professional
workshop leader,
coach and
organization
development
consultant. She has
over 20 years of
experience across
industries including
healthcare,
education, business
services, engineering,
manufacturing,
technology, and
non-profits.
Supervision and Management
10 Normandale Continuing Education | 952-358-8343
Supervision and Management Certificate
This nationally recognized certificate program from Development
Dimensions International (DDI) is designed to meet the needs of
new supervisors and managers.
Module 1. Essentials of Leadership
Supervisors and managers need essential skills to survive and thrive,
even in the midst of change. This module helps managers assess their
evolving role and learn to build involvement through the use of
feedback and effective interaction skills. .4 CEU, $135
Class ID: 18719 Wed, 4/11/12 12:30pm – 4:30pm RM: A2556
Module 2. Coaching for Success
This module introduces coaching skills for guiding individuals and
teams toward achieving successful results. Leaders learn how to
recognize and approach each coaching opportunity as a catalyst for
success- providing the spark to prompt people toward successful
results. .4 CEU, $135
Class ID: 18720 Wed, 4/18/12 12:30pm – 4:30pm RM: A2556
Module 3. Coaching for Improvement
Supervisors and managers must know how to help others close gaps
in performance and alter work habits that have natural consequences
on others and the organization. This module equips managers to
help people develop improvement plans and handle the challenges
they may encounter in improvement discussions. .4 CEU, $135
Class ID: 18721 Wed, 4/25/12 12:30pm – 4:30pm RM: A2556
Module 4. Managing Performance Problems
This course builds skills in the handling of chronic performance
problems or serious misconduct. Learn how to document the
problem and explain what the employee must do to address it.
Learners are skilled in discussing and imposing formal consequences
while adhering to their organization's disciplinary policies and
procedures. .4 CEU, $135
Class ID: 18722 Wed, 5/2/12 12:30pm – 4:30pm RM: A2556
Influential Leadership NEW
Effective leadership does not depend on a fancy title. In today’s
flatter, ever-evolving organization, leaders need to get things done
through people who work outside their line of reporting. Influential
Leadership helps you get your good ideas heard, accepted, and
enacted. You will learn influencing strategies and how to package
ideas to gain the commitment of even the most skeptical of partners.
.4 CEU, $135, INSTR: Julie Berg
Class ID: 18718 Wed, 5/23/12 12:30pm – 4:30pm RM: A2552