ProviderDirectory - Contra Costa Health Services

C O N T R A C O S T A H E A L T H P L A N
C O U N T Y E M P L O Y E E S P L A N A A N D P L A N B
Welcome to Contra Costa Health Plan
This directory is a list of Contra Costa Health Plan’s medical services and where you can find them. You will
find:
Doctors and Family Nurse Practitioners you can choose listed by location AND in alphabetical order. If a
doctor or family nurse practitioner speaks a language other than English, it will be in the listing. If staff at
the doctor’s office speaks a language other than English it will be in the listing.
Hospitals, pharmacy and specialty services listings
This Provider Directory helps you find the right medical provider for you. As a member of the Health Plan
you can choose your Primary Care Provider (PCP) from the Regional Medical Center Network or the
Community Provider Network. To choose or change your PCP call your Member Services
Representative at 1-877-661-6230 (press 2).
County Employees who have enrolled in Plan A can only select a Primary Care Provider from the Regional
Medical Center Network. County Employees who have enrolled in Plan B can select a Primary Care Provider
from the Regional Medical Center Network or the Community Provider Network. Other provider services will
be listed for Plan A and/or Plan B access.
What’s a PCP?
You may be new to a health plan. You will hear words like Managed Care, Primary Care Provider, and
Provider Network. Here are a few things you should know…
MANAGED CARE means you will have your own personal doctor to oversee, coordinate and provider
all your necessary medical care services. This will help you and your family get the right care at the right
time, in the right setting.
YOUR PRIMARY CARE PROVIDER (or PCP) is another name for the doctor that you will see most
of the time when you need medical care. You may also receive your care from a nurse practitioner. If you
need to see a specialist, your Primary Care Provider will arrange all authorized referrals and help pull it all
together for you.
IF YOU NEED HOSPITALIZATION you will probably go to the hospital where your PCP has
admitting privileges. Your Primary Care Provider will decide when you need to go to a hospital and
which hospital is best able to care for you.
CHANGING PCPs is easy. All you need to do is call Member Services 1-877-661-6230 (press 2) and
they will help you choose another Primary Care Provider. Generally, it is best not to change doctors while
you are pregnant, hospitalized or undergoing a course of treatment.
Here is how to select your provider:
08/2007 1
How to Select Your Provider
GO TO THE TABLE OF CONTENTS and look for the listing “Primary Care Providers by City.”
SELECT A CITY and go to the page(s) for that selection.
LOOK AT THE PROVIDERS LISTED – If the provider is under the Heading “Regional Medical
Center Network” both Plan A and Plan B members can select that doctor. If the Provider is under the
heading “Community Provider Network” you may only select that doctor if you are a Plan B member.
CALL THE MEMBER SERVICES DEPARTMENT at 1-877-661-6230 (press 2) to confirm your
selection.
For CCHP PLANS: Plan A and Plan B