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draft of the plan - Kauai Island Utility Cooperative

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STRATEGIC GOALS AND ACTIONS<br />

Strategic Goal A: Implement energy solutions, including diversification <strong>of</strong><br />

power supply and reduced dependency on fossil fuel<br />

Actions<br />

A1: Achieve 50% renewables by 2023<br />

A2: Enhance existing energy efficiency programs and incentives<br />

A3: Collaborate with o<strong>the</strong>rs on energy efficient solutions<br />

A4: Efficiently manage end-user generation<br />

A5: Optimize smart grid<br />

A6: Manage local fuel sources, self-sufficiency, and storage<br />

Strategic Goal B: Enhance member satisfaction and support<br />

Actions<br />

B1: Work diligently to help reduce members’ utility bills.<br />

B2: Utilize technology to improve <strong>the</strong> quality <strong>of</strong> member engagement.<br />

B3: Maintain a reliability standard better than <strong>the</strong> average <strong>of</strong> Hawaiʻi utilities while controlling costs.<br />

B4: Keep members informed.<br />

Strategic Goal C: Improve employee development and workforce excellence<br />

Actions<br />

C1: Improve safety culture.<br />

C2: Help employees achieve pr<strong>of</strong>essional excellence<br />

C3: Embrace diversity, acknowledge its power and integrate training that builds a respectful and<br />

collaborative workforce<br />

C4: Develop employment opportunities for Kauaʻi residents.<br />

C5: Maintain effective Board/Staff team by streng<strong>the</strong>ning trust and confidence among directors,<br />

staff, and employees.<br />

Strategic Goal D: Ensure Financial Stability<br />

Actions<br />

D1: Ensure fair and competitive rates<br />

D2: Maintain and improve lender relations<br />

D3: Keep costs at or below <strong>the</strong> rate <strong>of</strong> inflation<br />

D4: Utilize effective risk management tools to reduce <strong>the</strong> cooperative’s financial exposure.<br />

6

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