Putting TeamSTEPPS™ Into Practice - Health Care Conference ...
Putting TeamSTEPPS™ Into Practice - Health Care Conference ...
Putting TeamSTEPPS™ Into Practice - Health Care Conference ...
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Org Level<br />
Leadership Level<br />
Individual Level<br />
Safety Culture<br />
Transparency/Trust<br />
Pre-Training<br />
Measurement<br />
-Knowledge<br />
-Skills<br />
-Attitudes<br />
Model for Change<br />
TRANSFORMATIONAL CHANGE FACTORS<br />
Create a sense of urgency<br />
Pull together a guiding coalition<br />
Develop a change vision and strategy<br />
Communicate for understanding and buy-in<br />
Pre-training Experience<br />
Level II: Learning<br />
Tools<br />
Intervention<br />
Trainin<br />
g<br />
Methods<br />
Training Objectives<br />
Competencies<br />
-Knowledge<br />
-Skills<br />
-Attitudes Level I: Reactions<br />
Post-Training<br />
Measurement<br />
-Knowledge<br />
-Skills<br />
-Attitudes<br />
Systems-Efficacy<br />
Learning Environment<br />
Empower others to act<br />
Product short-term wins<br />
Don’t let up<br />
Create a new culture<br />
Self Efficacy<br />
Training Motivation<br />
Level II: Learning<br />
Training<br />
Transfer<br />
Improved<br />
Patient<br />
Outcomes<br />
Improved Staff<br />
and Patient<br />
Satisfaction<br />
Improved<br />
Processes<br />
Staff<br />
Retention<br />
“Report Card”<br />
Decrease claims $<br />
Level III: Behavior<br />
Level IV: Results<br />
Sentinel Event<br />
((1) Salas E & Cannon-Bowers JA. Training and retraining:<br />
A handbook for business industry, government, and the military.<br />
Tobias S & Fletcher JD (editors). McMillan: New York, 2000: 312-<br />
335.;<br />
(2) Kirkpatrick, D. Model for Summative Evaluation. 1976;<br />
(3) Kotter JP. Leading change. Boston, Massachusetts: Harvard<br />
Business School Press, 1996.)<br />
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