Giffgaff case study using community to build an entirely ... - Lithium
Giffgaff case study using community to build an entirely ... - Lithium
Giffgaff case study using community to build an entirely ... - Lithium
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<strong>Giffgaff</strong> <strong>case</strong> <strong>study</strong><br />
<strong>using</strong> <strong>community</strong> <strong>to</strong> <strong>build</strong> <strong>an</strong><br />
<strong>entirely</strong> new kind of comp<strong>an</strong>y<br />
the value generated by the <strong>community</strong> is incredible, <strong>an</strong>d me<strong>an</strong>s we<br />
c<strong>an</strong> take the savings we make from not having a traditional, high<br />
cost infrastructure, <strong>an</strong>d pass that directly <strong>to</strong> our cus<strong>to</strong>mers in<br />
terms of great product value. Everyone wins!<br />
Vincent Boon<br />
Head of Community, giffgaff<br />
For more information about giffgaff, visit<br />
www.giffgaff.com<br />
about <strong>Lithium</strong><br />
<strong>Lithium</strong> helps comp<strong>an</strong>ies unlock the<br />
passion of their cus<strong>to</strong>mers. <strong>Lithium</strong><br />
software powers amazing Social<br />
Cus<strong>to</strong>mer Experiences for more th<strong>an</strong><br />
400 iconic br<strong>an</strong>ds including AT&T, BT,<br />
Best Buy, Indosat, Sephora, Skype <strong>an</strong>d<br />
Telstra. <strong>Lithium</strong> helps comp<strong>an</strong>ies grow<br />
br<strong>an</strong>d advocacy, drive sales, reduce<br />
costs <strong>an</strong>d accelerate innovation <strong>to</strong><br />
create social communities that redefine<br />
the cus<strong>to</strong>mer experience. For more<br />
information, visit lithium.com, or connect<br />
with us on Twitter, Facebook <strong>an</strong>d our<br />
own <strong>community</strong>–the Lithosphere.<br />
<strong>Lithium</strong> is privately held with corporate<br />
headquarters in S<strong>an</strong> Fr<strong>an</strong>cisco, Calif. <strong>an</strong>d<br />
offices in Europe, Asia <strong>an</strong>d Australia.<br />
<strong>Lithium</strong><br />
lithium.com | © <strong>Lithium</strong> Technologies, Inc. All Rights Reserved.<br />
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