ACT - Implementation Plan for the Aged Care Assessment Program

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KPI 1 Improve the percentage of priority one clients seen on time across all settings in the reporting period, compared with the previous twelve month period. Definition The length of time within which the person needs contact of a clinical nature (i.e. non‐administrative) by an Aged Care Assessment Team (or their representative), based on the urgency of the person’s need as assessed by the Aged Care Assessment Team at referral. Priority Category one: Within 48 hours: refers to a client who, based on information available at referral, requires an immediate response (i.e. response within 48 hours). An urgent assessment is required if the person’s safety is at risk (e.g. high risk of falls or abuse), or there is a high likelihood that the person will be hospitalised or required to leave their current residence because they are unable to care for themselves, or their carer is unavailable. This may be due to a crisis in the home involving either the client or the carer or a sudden change in the client’s or carer’s, medical, physical, cognitive or psychological status. All settings: Includes acute hospital and other inpatients, residential aged care service, community and no setting. Hospital: Includes Acute Hospital (patients in hospitals classified by the hospital as ‘acute care’ patients) and Other Inpatients (other than acute hospital), in which the person is an admitted patient receiving overnight care, admitted patients in extended care or rehabilitation facilities or other non‐acute wards / beds in a hospital. Residential aged care service: Includes all government‐funded residential care services and multipurpose services / centres regardless of the level of care received by the person or whether the person is a permanent or respite resident at the first face‐to‐face contact. Community: Include settings such as private homes, retirement villages, independent living units, and supported accommodation setting in the community. No Setting: Includes assessments that have not reached a point where a Setting has been determined and would include assessments that do not progress beyond the First Intervention. Methodology This will be measured by the percentage of all category one clients seen within 48 hours from the date of referral for assessment to the date of first intervention by the ACAT. ‘Improved percentage’ will be measured by comparing the current reporting period to the previous reporting period. The improved percentage could be 0.01% or meeting the provisional benchmark of 85% in that reporting period. This KPI is calculated as: Numerator: The number of Assessments with an End of Assessment Date within the specified period with a priority category of one and the period of time from Referral Date to First Intervention Date is equal to or less than 2 calendar days. Denominator: The number of Assessments with an End of Assessment Date within the specified period with a First Intervention Date and with a priority category of one. Data Collection Numerator: Ageing and Aged Care Data Warehouse ACAP MDS. Denominator: Ageing and Aged Care Data Warehouse ACAP MDS. Page 10
KPI 2 Improve the percentage of priority two clients and priority three clients seen on time in all settings in the reporting period, compared with the previous twelve month period. Definition The length of time within which the person needs contact of a clinical nature (i.e. non‐administrative) by an Aged Care Assessment Team (or their representative), based on the urgency of the person’s need as assessed by the Aged Care Assessment Team at referral. Priority Category two: Between 3 and 14 days: should be used when information available at referral indicates that the client is not at immediate risk of harm. Referrals that indicate progressive deterioration in the client’s physical, mental or functioning status, or that the level of care currently available to the client does not meet their needs or is not sustainable in the long‐term, should be allocated to this priority category. Priority Category three: More than 14 days: refers to cases where the referral information indicates that the client has sufficient support available at present, but that they require an assessment in anticipation of their future care requirements. Examples include the carer planning a holiday, which will result in the care recipient requiring the provision of substitute care or recognition that the person is having increased difficulty living independently and options for future care need to be discussed with the client and their carer or family. In deciding to use this code the ACAT is making a judgement that delaying an assessment for more than 14 calendar days will not jeopardise the client’s health and well‐being. Clients in this priority category are considered to have been seen on time if they are seen within 36 days. All settings: refer to definition in KPI 1. Methodology Priority two clients seen on time: this will be measured by the percentage of all category two clients seen within 14 days from the date of referral for assessment to the date of first intervention by the ACAT. Priority three clients seen on time: this will be measured by the percentage of all category three clients seen within 36 days from the date of referral for assessment to the date of first intervention by the ACAT. ‘Improved percentage’ will be measured by comparing the current reporting period to the previous reporting period. The improved percentage could be 0.01% or meeting the provisional benchmark of 85% in that reporting period. This KPI is calculated as: Numerator: The number of Assessments with an End of Assessment Date within the specified period and the period of time from Referral Date to First Intervention Date is equal to or less than 14 days for Priority Category 2. Denominator: The number of Assessments with an End of Assessment Date within the specified period with a First Intervention Date and a priority category of two. AND Numerator: The number of Assessments with an End of Assessment Date within the specified period and the period of time from Referral Date to First Intervention Date is less than or equal to 36 calendar days for Priority Category 3. Denominator: The number of Assessments with an End of Assessment Date within the specified period with a First Intervention Date and a priority category of three. Data Collection Numerator: Ageing and Aged Care Data Warehouse ACAP MDS. Denominator: Ageing and Aged Care Data Warehouse ACAP MDS. Last updated 17/05/2011 11
Page 1 and 2: Implementation Plan for the Aged Ca
Page 3 and 4: Aged Care Assessment Program (i)
Page 5 and 6: Aged Care Assessment Program (h) wo
Page 7 and 8: 28. Any Commonwealth financial cont
Page 9: KEY PERFORMANCE INDICATORS FOR AGED
Page 13 and 14: KPI 4 The data about the Aged Care
Page 15: ACT INFORMATION TO ASSIST WITH THE

ACT - Implementation Plan for the Aged Care Assessment Program

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