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Organizing Knowledge in Implementation of Knowledge ...

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Proceed<strong>in</strong>gs <strong>of</strong> The 1 st International Conference on Information Systems For Bus<strong>in</strong>ess Competitiveness (ICISBC) 2011<br />

addition to the use <strong>of</strong> <strong>in</strong>formation technology for process<strong>in</strong>g<br />

data electronically, its ma<strong>in</strong> role is to redesign the<br />

process<strong>in</strong>g operations and product development. . Second,<br />

<strong>in</strong>formation technology can be used to effectively coord<strong>in</strong>ate<br />

among bus<strong>in</strong>ess units. Application <strong>of</strong> <strong>in</strong>formation<br />

technology to coord<strong>in</strong>ate among bus<strong>in</strong>ess units with<strong>in</strong> large<br />

organizations can improve the corporate portfolio<br />

management. The strategic objectives <strong>of</strong> such coord<strong>in</strong>ation<br />

is improv<strong>in</strong>g synergies among bus<strong>in</strong>ess units, result<strong>in</strong>g <strong>in</strong><br />

total productivity and pr<strong>of</strong>it for each bus<strong>in</strong>ess unit <strong>in</strong>creased.<br />

Third, boundary organizations. Information technology can<br />

provide convenience <strong>in</strong> improv<strong>in</strong>g <strong>in</strong>ter-organizational<br />

transactions process<strong>in</strong>g and supports the negotiation and<br />

partnership between organizations, connect with suppliers,<br />

customers and even partner organizations. By provid<strong>in</strong>g data<br />

process<strong>in</strong>g services, and transaction report<strong>in</strong>g to customers<br />

and suppliers, an organization becomes "electronically<br />

bound" to them. These applications <strong>in</strong>clude the concept <strong>of</strong><br />

just <strong>in</strong> time. Tenologi new <strong>in</strong>formation also helps strategic<br />

alliances between organizations, which facilitate jo<strong>in</strong>t<br />

market<strong>in</strong>g campaigns conducted by organizations <strong>in</strong><br />

different <strong>in</strong>dustries. Fourth, the new product. Organizations<br />

that have slack <strong>in</strong> the ability <strong>of</strong> <strong>in</strong>formation systems (human<br />

and mach<strong>in</strong>e) <strong>in</strong>troduced a new organization by sell<strong>in</strong>g<br />

excess capacity and <strong>in</strong>formation process<strong>in</strong>g. Economies <strong>of</strong><br />

scale <strong>in</strong> <strong>in</strong>formation systems and the rapid destruction <strong>of</strong><br />

<strong>in</strong>formation to motivate this type <strong>of</strong> diversification.<br />

Applications <strong>in</strong> other fields is <strong>in</strong> the design organization. In<br />

this field, <strong>in</strong>formation technology is able to change or create<br />

a new organizational structure and management processes<br />

more responsive, flexible and efficient. In the determ<strong>in</strong>ation<br />

<strong>of</strong> a plant, the technology can be used <strong>in</strong> a more formal<br />

control over the work units through the implementation <strong>of</strong><br />

decentralization exclusion procedure. Although there are<br />

many possible applications <strong>of</strong> <strong>in</strong>formation technology, the<br />

use <strong>of</strong> <strong>in</strong>formation technology does not guarantee the<br />

success <strong>of</strong> the organization. Errors <strong>in</strong> the decision and the<br />

concept can lead to failure <strong>in</strong> us<strong>in</strong>g <strong>in</strong>formation technology.<br />

Accord<strong>in</strong>g to Rossetti and DeZoort (1989:29-35), a common<br />

mistake <strong>in</strong> <strong>in</strong>troduc<strong>in</strong>g new technology are: (1) management<br />

failed to plan the <strong>in</strong>troduction <strong>of</strong> the new system, (2)<br />

management assumes that workers can immediately make a<br />

more productive work, (3) management fails to provide<br />

compensation for workers as demanded skill-related aspects<br />

<strong>of</strong> the <strong>in</strong>troduction <strong>of</strong> new systems, (4) workers are not<br />

feasible to <strong>in</strong>tegrate the plann<strong>in</strong>g, design<strong>in</strong>g, and<br />

implementation <strong>of</strong> the system.<br />

Information Technology is always chang<strong>in</strong>g and<br />

progress<strong>in</strong>g quite large. Unnoticed, we cont<strong>in</strong>ue fac<strong>in</strong>g a<br />

situation where <strong>in</strong>formation technology is grow<strong>in</strong>g rapidly<br />

and become better than before. This development can be<br />

regarded as a very large driv<strong>in</strong>g force for the <strong>in</strong>creas<strong>in</strong>g<br />

<strong>in</strong>terest <strong>of</strong> the organization <strong>of</strong> knowledge management.<br />

Meanwhile, when the technology and telecommunications<br />

networks more advanced, it may be said that knowledge<br />

management technology is very dynamic growth. As said<br />

Jablonski, Horn, and Schlundt (2001:661-681), knowledge<br />

management is now stand<strong>in</strong>g on three legs are:<br />

1. artificial <strong>in</strong>telligence (artificial <strong>in</strong>telligence) that help<br />

extract <strong>in</strong>formation from various sources to be stored <strong>in</strong><br />

the knowledge base. A knowledge base has a format<br />

that can be traced and accessed accord<strong>in</strong>g to user needs.<br />

The approach is based on the assumption that the<br />

knowledge base can be separated from the knowledge<br />

carriers.<br />

2. Document Management (document management) to<br />

store and manage various types <strong>of</strong> documents <strong>in</strong> a<br />

s<strong>in</strong>gle center. Utilization is through metadata.<br />

3. computer network<strong>in</strong>g and hypertext technology that<br />

enables a variety <strong>of</strong> documents connected, while the<br />

search is supported by the search eng<strong>in</strong>es<br />

Advances <strong>in</strong> Information Technology can <strong>in</strong>deed spur<br />

efficiency and effectiveness <strong>of</strong> the organization. Because<br />

many perceived benefits to the organization, so that efforts<br />

to further maximize <strong>in</strong>formation technology cont<strong>in</strong>ues to<br />

evolve. For them, Information Technology has become an<br />

<strong>in</strong>tegral part and is an important <strong>in</strong>frastructure for the<br />

organization or organizations <strong>in</strong> provid<strong>in</strong>g added value or<br />

competitive advantage. A knowledge management (KM)<br />

will only have a positive impact when fully <strong>in</strong>tegrated<br />

between the technological aspects <strong>of</strong> the social aspects and<br />

organsiasi (O Leary et al., 2001). Information technology is<br />

an essential to success, but not the most important. Without<br />

the organization and management <strong>of</strong> resources so it will not<br />

be successful.<br />

II. REVIEW<br />

The process <strong>of</strong> <strong>Organiz<strong>in</strong>g</strong> <strong>Knowledge</strong> <strong>in</strong> KM,<br />

Berger and Luckmann (<strong>in</strong> Johnson, 1986: 66-67) said that<br />

all the <strong>in</strong>dividual knowledge <strong>of</strong> the objectives fact <strong>in</strong> the real<br />

world are def<strong>in</strong>ed or characterized by the social environment<br />

<strong>in</strong> which knowledge is obta<strong>in</strong>ed, transmitted, or learned.<br />

Individuals can never capture the reality, except with<strong>in</strong> the<br />

framework <strong>of</strong> the social process <strong>in</strong> which the <strong>in</strong>dividual is<br />

<strong>in</strong>volved. Social processes that appear as objective social<br />

reality is actually created and experienced as objectively<br />

factual <strong>in</strong> human subjective consciousness. The symbols are<br />

not only the tool <strong>of</strong> social reality but also the essence <strong>of</strong><br />

social reality. The nature and the basic trait <strong>of</strong> social<br />

relationships and social order are def<strong>in</strong>ed through symbols.<br />

Nowaday, <strong>in</strong> order to survive <strong>in</strong> fac<strong>in</strong>g the<br />

competition and have great competitiveness, the<br />

organization should be able to adapt. One way is by<br />

empower<strong>in</strong>g the knowledge (<strong>in</strong>tangible assets) owned by<br />

members <strong>of</strong> the organization. The importance <strong>of</strong> knowledge<br />

that began with very important <strong>in</strong>formation <strong>in</strong> the<br />

<strong>in</strong>formation era. Alv<strong>in</strong> T<strong>of</strong>fler divides the history <strong>of</strong> human<br />

civilization <strong>in</strong> three waves <strong>of</strong> the agricultural era, <strong>in</strong>dustrial<br />

era and the <strong>in</strong>formation era. In the agricultural era prom<strong>in</strong>ent<br />

factor was the muscle because at that time the productivity<br />

was determ<strong>in</strong>ed by the muscle. In the <strong>in</strong>dustrial era, the<br />

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