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CHART 15 700 marketers were asked which metrics <strong>the</strong>y wanted for online campaigns, and which metrics <strong>the</strong>y were able to get.<br />

PERCENT OF RESPONDENTS<br />

60 WHAT BRAND MARKETERS WANT WHAT BRAND MARKETERS GET<br />

#3<br />

#2<br />

30<br />

#1<br />

0 Brand<br />

awareness<br />

Likelihood to<br />

recommend<br />

Conversion<br />

rates<br />

Click<br />

through<br />

Message<br />

association<br />

Time spent<br />

on page<br />

View<br />

through<br />

Source: Bain/IAB 2009 Marketer Survey<br />

CHART 16<br />

All brand-impact studies operate on similar measurement principles.<br />

AWARENESS<br />

Brand awareness (measures <strong>the</strong> level <strong>of</strong> familiarity respondents have with <strong>the</strong> brand (aided and unaided)<br />

ONLINE AD AWARENESS<br />

Measures whe<strong>the</strong>r or not respondents recall an advertisement for a brand, product or service<br />

MESSAGE ASSOCIATION<br />

Measures <strong>the</strong> extent to which respondents can match <strong>the</strong> messages<br />

and/or concepts in <strong>the</strong> creative to <strong>the</strong> brand<br />

Awareness<br />

BRAND FAVORABILITY<br />

Measures <strong>the</strong> extent to which respondents have a<br />

positive or favorable opinion <strong>of</strong> <strong>the</strong> brand<br />

PURCHASE INTENT<br />

Measures <strong>the</strong> likelihood <strong>of</strong><br />

respondents to purchase<br />

<strong>the</strong> brand<br />

in <strong>the</strong> <strong>future</strong><br />

Persuasion<br />

Source: Dynamic Logic

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