US Glass - April 2008 - USGlass Magazine
US Glass - April 2008 - USGlass Magazine
US Glass - April 2008 - USGlass Magazine
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processes necessary to fabricate and distribute flat glass<br />
products to commercial markets.<br />
KEMA performs renewal audits every three years for<br />
recertification. They review internal audit reports, corrective<br />
actions taken, customer satisfaction processes,<br />
continual improvement processes, management involvement<br />
requirements and process audits throughout the<br />
plant. This is the ninth year that JEB has had an ISO program<br />
in place.<br />
To maintain its certification, senior management conducts<br />
monthly meetings to discuss ISO issues. In addition,<br />
they also make customer satisfaction calls and conduct customer<br />
forums twice a year to receive suggestions on how<br />
they can improve service.<br />
❙❙➤ www.jeberkowitz.com ■<br />
The BIG Opportunity in <strong>Glass</strong> Restoration<br />
SRP ® has a great opportunity for people who want<br />
to save glass, cut waste or make extra money by<br />
expanding their services. Not only is the SRP <strong>Glass</strong><br />
Restoration System cost-effective, it’s also the most<br />
efficient and versatile professional glass restoration<br />
system on the market today. Discover just how BIG<br />
the potential can be for saving glass or by adding<br />
glass restoration to your business. Call today for a<br />
free video and more information.<br />
Shat R Proof Corp.<br />
(800) 328-0042<br />
www.shatrproof.com<br />
SRP is a registered trademark of TCG International Inc.<br />
www.usglassmag.com <strong>April</strong> <strong>2008</strong> | <strong>US</strong><strong>Glass</strong>, Metal & Glazing 21