1 PRESENT Andrina Collymore (Chair), Falhado ... - Hounslow Homes

Occupation - Bedroom Tax (from April 2013) and Universal Credit
(October 2013). He noted the following points:
• that the affected households had been identified and home
visits/interviews had commenced.
• that letters would be sent shortly to the 1000 people in Hounslow
Homes affected by the under occupation change.
• that articles had been published in Hounslow Homes News and
further information would be provided.
• that multi-agency work would be carried out with to provide sufficient
information to help families manage the changes.
12. HH2 – verbal
Mr Allum informed that the Hounslow Homes had established a brand HH2
which had been endorsed by the new management agreement. It was a
means to market services namely repairs, Linkline and neighbourhood
warden services to the external market.
It was noted that this was a brand and that services to Hounslow Homes
residents would not be compromised.
13. Any other Business
Temporary Accommodation
Ms Panton-Chapman was concerned about the lack of disregard about
parking in the square by a person residing in temporary accommodation
on New Chapel Square. She noted that residents had agreed not to park
their vehicles as good practice. Mr Allum confirmed that it was the
Council’s decision to use existing void properties to ease the temporary
accommodation lists and therefore the housing management task was the
responsibility of the Council. He referred Ms Panton-Chapman to contact
Mr Jack Dempsey at LBH if she wanted to pursue the matter.
Caretaking Service
Ms Salvat highlighted the lack of consistency regarding caretaking duties
and caretaking schedules particularly when tenants and leaseholders paid
service charges. She noted that at the last meeting, it was explained that
the cleaning schedules were signed by senior staff which in reality was not
the case.
Christmas Wishes
The Chair wished members and their families and happy Christmas and
best wishes for the New Year.
Action: Mr Tune to provide a response on the caretaking service.
The meeting closed at 9.00pm.
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