Contents - Resort + Recreation Magazine
Contents - Resort + Recreation Magazine
Contents - Resort + Recreation Magazine
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August 2009<strong>Contents</strong><br />
THE BUSINESS of EXCEPTIONAL HOSPITALITY<br />
August 2009<br />
Features<br />
16 Out of the Box<br />
Normandy Farms Campground<br />
(Foxboro, Mass.) found the<br />
yurt experience far surpassed<br />
its RV rental program in guest<br />
satisfaction. Our inaugural FFE<br />
Showcase presents a variety<br />
of Furnishings, Fixtures &<br />
Equipment for your<br />
consideration.<br />
Departments<br />
4 Market Briefs<br />
Promoting U.S. travel…<br />
Aquatics safety…Hotel<br />
Waterpark <strong>Resort</strong> update…<br />
Food and Beverage Trends…<br />
and news from around the<br />
industry<br />
27<br />
11 People Watch<br />
13 Technology<br />
Myth Busters: PCI Data<br />
Security Standards<br />
22 Spa Worthy<br />
Summer Body and Skincare<br />
22<br />
6<br />
24 Frontline Tactics<br />
Forging the next generation<br />
of the service profit chain<br />
On The Web at <strong>Resort</strong>-<strong>Recreation</strong>.com<br />
Manage Up<br />
80 percent of job-quitters say they quit because<br />
of a bad boss. It doesn’t have to be that way. Here’s<br />
how to “Manage Up” and make a change.<br />
27 What’s New<br />
Innovations in Hospitality<br />
Fitness<br />
30 Marketing Showcase<br />
Industry Essentials,<br />
products and services<br />
RESORT and RECREATION | 3
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