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Handbook of Research on Mobile Multimedia - CiteSeerX

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C<strong>on</strong>text Aware Collaborative Working Envir<strong>on</strong>ments<br />

team members across space and time. People work<br />

<strong>on</strong> numerous activities in different projects/teams<br />

at the same time. C<strong>on</strong>text helps people to focus<br />

their attenti<strong>on</strong>s <strong>on</strong> relevant pieces <str<strong>on</strong>g>of</str<strong>on</strong>g> informati<strong>on</strong>.<br />

Interrupti<strong>on</strong>s can be minimized by promoting important<br />

requests. Various c<strong>on</strong>textual informati<strong>on</strong><br />

such as locati<strong>on</strong>, presence, and so forth help to<br />

establish team awareness in disparate teams. By<br />

using human interacti<strong>on</strong> patterns, we can reveal<br />

hidden interacti<strong>on</strong>s and make collaborati<strong>on</strong> more<br />

effective.<br />

An SOA-based approach to challenges in CWE<br />

allows us to support changing needs <str<strong>on</strong>g>of</str<strong>on</strong>g> distributed<br />

teams. These requirements become increasingly<br />

dynamic as teams are dispatched in a multitude<br />

<str<strong>on</strong>g>of</str<strong>on</strong>g> collaborative envir<strong>on</strong>ments in respect to team<br />

coupling, time <str<strong>on</strong>g>of</str<strong>on</strong>g> existence, locati<strong>on</strong> dynamics,<br />

and so forth. A Web services-based architecture<br />

allows collaborati<strong>on</strong> services to be discovered,<br />

assembled, aggregated, and adapted according<br />

to users’ c<strong>on</strong>text.<br />

Still there is space for improvements. One aspect<br />

is to study the nature <str<strong>on</strong>g>of</str<strong>on</strong>g> human collaborati<strong>on</strong><br />

itself and to use this knowledge to design s<str<strong>on</strong>g>of</str<strong>on</strong>g>tware<br />

that supports the user and yet is as transparent as<br />

possible. We also see a growing need for collaborative<br />

devices to automatically sense the user’s<br />

c<strong>on</strong>text and to provide informati<strong>on</strong>, notificati<strong>on</strong>,<br />

and support based <strong>on</strong> that c<strong>on</strong>text.<br />

We believe that our human-centered approach<br />

<str<strong>on</strong>g>of</str<strong>on</strong>g> service-interacti<strong>on</strong> mining will be a significant<br />

c<strong>on</strong>tributi<strong>on</strong> to useful service provisi<strong>on</strong>ing and,<br />

during service lookup, for ranking <str<strong>on</strong>g>of</str<strong>on</strong>g> discovered<br />

services.<br />

Acknowledgment<br />

This research is partially supported by the EU<br />

STREP project inC<strong>on</strong>text (FP6-034718). We<br />

thank all members <str<strong>on</strong>g>of</str<strong>on</strong>g> the inC<strong>on</strong>text c<strong>on</strong>sortium<br />

for their c<strong>on</strong>tributi<strong>on</strong>s to the development <str<strong>on</strong>g>of</str<strong>on</strong>g> the<br />

inC<strong>on</strong>text envir<strong>on</strong>ment; in particular, thanks are<br />

due to Axel Polleres (DERI, Ireland), Dino Baggio<br />

(Electrolux, Italy), Sarit Moretzki (Comverse,<br />

Israel) and Pete Kendal (WMLGA, UK).<br />

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715

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