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The Followership Continuum - The Innovation Journal

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3. Persists or has staying power,<br />

4. Entrepreneurial in approach and spirit with a focus on taking risk to accomplish<br />

results and doing what’s necessary to get things done,<br />

5. More proactive as a problem fixer rather than reactive as a problem identifier,<br />

6. Adaptable, flexible and capable to manage change,<br />

7. Optimistic or is positive in approach, and<br />

8. Pursues continuous improvement and engages in personal development to achieve<br />

competence.<br />

<strong>The</strong> preliminary research on the characteristics of exemplary followers also reaffirmed that the<br />

stages of followership are developmental, in that a follower is first committed before being<br />

actively engaged. This question was reaffirmed by more than 88% of the respondents.<br />

<strong>The</strong> survey participants confirmed that commitment is necessary to have effective action or to be<br />

an engaged follower. Loyalty is created through commitment, which is reflected in an intrinsic<br />

belief in an effort. <strong>The</strong> committed follower moves to the next stage on the <strong>Followership</strong><br />

<strong>Continuum</strong>, by demonstrating active engagement. Effective followers build on these preceding<br />

stages by adding competency to the work effort.<br />

<strong>The</strong>se early stages of the <strong>Followership</strong> <strong>Continuum</strong> provide the building blocks for becoming an<br />

exemplary follower. <strong>The</strong> results from the survey respondents confirm this hypothesis, by<br />

confirming the sequencing of these followership stages. An exemplary follower requires<br />

commitment, active engagement, and competence. But these behaviors are not enough. An<br />

exemplary follower must be willing to set ego aside, demonstrate initiative or self-empowerment,<br />

and operate with an internal locus of control, among other traits. Exemplary work effort by a<br />

critical mass of followers is needed to help sustain organizational productivity and to help<br />

organizations become world-class. Otherwise the workforce offers unfulfilled potential.<br />

Research Concept #2- Movement Along the <strong>Followership</strong> <strong>Continuum</strong> –Confirmation of this<br />

concept is attributable to data obtained from participants of a county government workforce.<br />

It is this fluidity of an individual’s movement on the <strong>Followership</strong> <strong>Continuum</strong> that provides the<br />

basis for its importance as a model for taking the pulse of the workforce. As noted, the<br />

<strong>Followership</strong> <strong>Continuum</strong> is intended as a model for both diagnostics and development. It allows<br />

organizations to take a pulse by answering such questions as the following:<br />

• Where do most of the employees fall on the <strong>Followership</strong> <strong>Continuum</strong>?<br />

• Do the followership patterns vary across organizational functions, operating units, tenure,<br />

or other elements of differentiation?<br />

• Do the primary followership patterns for the organization show a normal or conventional<br />

distribution, or is the distribution skewed in some way?<br />

• Over time, are followership patterns changing in the desired direction?<br />

• Is there directional congruency or incongruence between the followership patterns and<br />

organizational outcome measures?<br />

10

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