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<strong>Fall</strong> 2008<br />

www.insideoutdoor.com<br />

UNCOVERING<br />

OUTDOOR<br />

COMPONENTS<br />

Textile Technologies ’09<br />

Fabrics<br />

Get Healthy<br />

Green Sourcing<br />

Monsters<br />

Summer<br />

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Holiday Gift Guide<br />

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C O N T E N T S<br />

<strong>Fall</strong> 2008<br />

30<br />

14<br />

36 Betting on a Better World<br />

Global corporations are feeling intense social pressure<br />

to clean up their acts, but sourcing environmentally<br />

friendly materials and developing greener products<br />

present harsh new realities for designers and engineers.<br />

Things should get easier, assuming executives<br />

are able to show some patience.<br />

By Martin Vilaboy<br />

Departments<br />

DATA POINTS<br />

8 NUMBERS WORTH NOTING<br />

Pick up of in-store; signs of the times; energy policies;<br />

plus more<br />

HOLIDAY GIFT GUIDE<br />

25 The gift of gear<br />

FEATURES<br />

36<br />

14 Salt Lake in the Rearview Mirror<br />

Now that we’ve had time to digest all the activities and announcements<br />

that took place at the recent OR Summer Market, there’s<br />

still only time to scratch the surface. That said, here’s a look back at<br />

some trends observed as well as a few forecasts for the future.<br />

By Martin Vilaboy<br />

30 A Healthy Dose of Textile Technology<br />

The outdoor market is long on fabrications that protect us and<br />

maintain comfort in less-than hospitable situations, but a new<br />

breed of technology goes one step further toward the medical<br />

and therapeutic. It could be a healthy opportunity for those<br />

willing to make a commitment.<br />

By Martin Vilaboy<br />

TEXTILE NEWS & NOTES<br />

40 ON-SPEC AND IN-STOCK<br />

Component swatches and shorts<br />

BACK OFFICE<br />

46 TO CATCH A THIEF<br />

Solving the worst kind of shrink<br />

48 MINDING YOUR OWN BUSINESS<br />

Who else will?<br />

6 Letter from the Editor<br />

12 Rep News and Moves<br />

50 Advertiser Index<br />

4 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


Yaktrax Ice Traction keeps you safe and secure, whether exploring<br />

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THE IMPLUS LINE OF FOOTCARE PRODUCTS APARA SNEAKER BALLS SOF SOLE YAKTRAX www.implus.com


Editor’s Letter<br />

Holiday Wishes?<br />

It’s quite possible this winter we will see one of those rare instances of late when an<br />

Outdoor Retailer expo fails to experience sequential growth in the number of exhibitors.<br />

Now, don’t get your bike short chamois in a bind. We’re not here to add murk to the<br />

gloom and suggest that even the outdoor market is not insulated from the current recessionary<br />

period. Sure, the capital crunch will put a kibosh on marketing agendas at some<br />

smaller vendors and squash plans altogether for a few upstarts, both of which tend to<br />

represent much of the new exhibitors, and hence the growth, at OR. What’s less clear<br />

at this point, however, is how current market conditions will impact winter traffic in the<br />

retail aisles.<br />

Not good, say the experts, and for good reasons. But we’re still not convinced it’s wise<br />

for outdoor dealers to alter plans in expectation of drastic dips in holiday spending, as is<br />

widely suggested.<br />

We’re willing to bet most of the 20 percent or so of your customers that generates 80<br />

percent or so of your business didn’t see a large chunk of net worth suddenly disappear<br />

when the Dow dropped below 10,000. And while lending is an issue that touches everyone,<br />

credit card companies simply aren’t going to suddenly cut off qualified consumers or<br />

jack rates on them in such a competitive environment. Nobody, quite frankly, likes to turn<br />

away good business.<br />

The instability of global markets even produced an interesting upside that for some<br />

reason gets little attention from the keepers of the headlines. As the markets have dipped,<br />

surely you’ve notice, so have food and gas prices, and that may impact Christmas consumerism<br />

more than tanking stocks and tight credit, at least if we can believe the surveys<br />

taken when those prices were rising.<br />

There’s some evidence we should. This September, reports the U.S. Census, overall<br />

retail dollars were down 1.2 percent compared to September 2007. Food and beverage<br />

on its own, however, was up about 5 percent.<br />

Gasoline station sales were up 17 percent year over year, despite data suggesting<br />

people were cutting back on their driving. Consumers apparently were spending more<br />

for lots less.<br />

It seems safe to assume, as gas and food prices dip, much of the dollars saved once<br />

again become discretionary. Of course, consumer attitude about the economic conditions,<br />

or confidence, is a huge factor, as well, and falling prices at the pumps could have<br />

the same positive effect as rising prices appear to have had a negative effect. We’d also<br />

bet that as soon as the elections are over, we’ll be hearing a lot less from the talking heads<br />

about how terrible the economy is performing.<br />

So when it begins to look a lot like Christmas, don’t be surprised if it ends up looking a<br />

lot like the holiday seasons of the past few years, when a good amount of retailers were<br />

too short on inventory and staff to take advantage of the traffic. We’re not suggesting<br />

caution is not in order. Consumers and financial institutions have been irresponsible, no<br />

doubt, and some belt tightening appears inevitable. (The suggestion that purchasing is<br />

patriotic while prudence is bad for the nation’s economy simply is dangerous, but that’s a<br />

different discussion.)<br />

Perhaps it’s best to take the same advice level-headed investment planners are offering<br />

clients in these rocky financial times: There are two strikes, two outs, no runners on<br />

base and you’re down a few runs, so give up going for the home run, and maybe even<br />

choke up on the bat a little, but don’t just stand their taking pitches. If you do, there’s a<br />

good chance you’ll watch the third strike go right by. –MV<br />

Martin Vilaboy<br />

Editor-in-Chief<br />

martin@bekapublishing.com<br />

Percy Zamora<br />

Art Director<br />

outdoor@bekapublishing.com<br />

Ernest Shiwanov<br />

Editor at Large<br />

ernest@bekapublishing.com<br />

Editorial Contributors:<br />

R.J. Anderson<br />

Philip Josephson<br />

Berge Kaprelian<br />

Group Publisher<br />

berge@bekapublishing.com<br />

Jennifer Vilaboy<br />

Production Director<br />

jen@bekapublishing.com<br />

Suzanne Urash<br />

Ad Creative Designer<br />

suzanne@cre8groupinc.com<br />

Beka Publishing<br />

Berge Kaprelian<br />

President and CEO<br />

Philip Josephson<br />

General Counsel<br />

Jim Bankes<br />

Business Accounting<br />

Corporate Headquarters<br />

745 N. Gilbert Road<br />

Suite 124, PMB 303<br />

Gilbert, AZ 85234<br />

Voice: 480.503.0770<br />

Fax: 480.503.0990<br />

Email: berge@bekapublishing.com<br />

© 2008 Beka Publishing, All rights reserved.<br />

Reproduction in whole or in any form or<br />

medium without express written permission<br />

of Beka Publishing, is prohibited. Inside<br />

Outdoor and the Inside Outdoor logo are<br />

trademarks of Beka Publishing<br />

6 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


Photographs by Dan Milner<br />

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Data Points<br />

Numbers Worth Noting<br />

by Martin Vilaboy<br />

Uptick of In-store Pickup<br />

According to the e-tailing Group’s most recent cross-channel<br />

study, “buy online for pickup in-store is definitely becoming more a<br />

part of stores’ culture,” says Lauren Freedman, e-tailing president.<br />

A primary appeal for consumers is the free shipping to stores,<br />

which 96 percent of surveyed retailers now offer compared to 92<br />

percent last year. Efficiencies within the store, such as the pickup<br />

location more frequently being at the customer service area and<br />

more related in-store signage, are further evidence of the feature’s<br />

integration within the brick and mortar environment.<br />

Nonetheless, more merchants appear to be stocking<br />

products centrally, and that means more time needed to ship<br />

goods to designated stores, suggest the findings. Last year,<br />

73 percent of merchants surveyed offered same day pickup<br />

versus 54 percent in the third quarter of 2008.<br />

In-Store Pickup Experience (% of surveyed merchants)<br />

3Q 2008 3Q 2007<br />

Pickup Location and Type<br />

Designated pickup counter 37% 45%<br />

General cashier 42% 43%<br />

Customer service area 21% 12%<br />

Designated Counter<br />

Easy to find 79% 78%<br />

Medium difficulty 17% 13%<br />

Difficult to find 4% 9%<br />

In-store signage for pickup 58% 55%<br />

Overall wait time 2.58 min 3.21 min<br />

Product ready and waiting 94% 83%<br />

Source: the e-Tailing Group, September 2008<br />

Snow Sports Snapshot<br />

The 2007/2008 snow sports season brought in $2.97 billion<br />

in sales of snowsports equipment, apparel and accessories<br />

among both brick and mortar shops and on the Internet,<br />

according to the latest figures from SIA. Of that, $834 million<br />

came from equipment, $1.165 billion from apparel and $973<br />

million from accessories. Sales through specialty shops<br />

increased 3 percent in units and 5 percent in dollars over last<br />

season to $1.9 billion, while chain store data showed sales<br />

totaling $616 million, 15 percent higher than in 2005/2006, the<br />

last season measured. Internet sales, meanwhile, increased<br />

an impressive 39 percent in units and 46 percent in dollars,<br />

says SIA. On eBay alone, 22,635 new (but not necessarily<br />

current) alpine skis and 37,182 new (but not necessarily<br />

current) snowboards were purchased between August 1, 2007<br />

and March 31, 2008.<br />

All told, about 26 million people in the U.S. consider<br />

themselves snow sports participants, but 9 million did not<br />

participate in 2007.<br />

Digital Signs Grab, Engage, Inform<br />

A study released by SeeSaw Networks and conducted<br />

by OTX suggests that advertising on digital signage is a<br />

compelling media for advertisers to effectively deliver their<br />

messages. Nearly two-thirds of adults say that digital signage<br />

catches their attention, and among those who have seen<br />

advertisements on different kinds of media over the past 12<br />

months, respondents found digital signage advertising to<br />

be the most unique and the most interesting, just ahead of<br />

magazine and television advertising, which came in a close<br />

second and third on both accounts.<br />

People Reporting That Advertising On The Media<br />

Catches Their Attention<br />

Media<br />

% of Respondents Noting<br />

Digital signage 63%<br />

Billboard 58%<br />

<strong>Magazine</strong> 57%<br />

TV 56%<br />

Internet 47%<br />

Newspaper 40%<br />

Radio 37%<br />

Mobile phone 10%<br />

Source: SeeSaw Networks<br />

Digital signage also scored well in terms of being “credible”<br />

and “informative,” ranking near the top in both categories. The<br />

latter is particularly important because while all advertising<br />

seeks to increase demand for a product or service, “informative<br />

advertising provides people with information that influences<br />

their decisions,” suggest OTX researchers.<br />

Advertising On The Media Is Credible<br />

Media<br />

% of Base<br />

Newspaper 41%<br />

<strong>Magazine</strong> 37%<br />

Digital signage 33%<br />

TV 32%<br />

Radio 27%<br />

Internet 25%<br />

Billboard 19%<br />

Advertising On The Media Is Informative<br />

Media<br />

<strong>Magazine</strong> 59%<br />

Newspaper 55%<br />

TV 51%<br />

Digital signage 50%<br />

Radio 43%<br />

Billboard 36%<br />

Internet 35%<br />

Source: SeeSaw Networks<br />

% of Base<br />

8 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


Data Points<br />

40%<br />

Consumers Conversely, Are respondents Most Interested also find messaging Seeing on Sale digital and signs received a mobile offer, while about the 34% same percentage 31% was<br />

less Product annoying Info than on Screen nearly all other media, and acceptance is a worried about the 30% cost of airtime.<br />

“How “critical interested component would you of be effective in seeing media,” ... on large the video report screens concludes. in stores?”<br />

21% 21%<br />

Incidentally, the most annoying form of advertising when<br />

20%<br />

15%<br />

Mobile Marketing Offer Responses<br />

12%<br />

comparing all forms was online advertising, say the findings,<br />

% of<br />

8%<br />

Specials viewed as an annoyance by 67 percent of respondents. 81%<br />

10%<br />

Responders All 3%<br />

Offer Types<br />

Products<br />

72%<br />

to Mobile Respondents<br />

0%<br />

When Comparing Digital Signage With<br />

Very often or Frequently<br />

Offers<br />

Sometimes Rarely/Never N/<br />

al Events Other Media, Only Newspapers Were Found 68%<br />

Responded to a text message always for product reador service read 70% read 17%<br />

News To Be “Less Annoying” than Digital Signs<br />

Participated in survey sent to mobile phone 42% 10%<br />

67%<br />

Source: MarketingSherpa<br />

Media<br />

% of Base<br />

Responded to email offer for product or service 30% 7%<br />

Weather<br />

67%<br />

Newspaper 23%<br />

Responded to Web offer on mobile browser 22% 5%<br />

al Shows Digital signage 26% 52%<br />

Responded to a coupon offer 18% 4%<br />

Billboard 26%<br />

Source: Direct Marketing Association<br />

Card Info<br />

50%<br />

<strong>Magazine</strong> 33%<br />

ic Videos<br />

TV 51%<br />

49%<br />

That seems to suggest that as data services get cheaper or<br />

Radio 52%<br />

continue to move toward unlimited plans, and as mobile messaging<br />

orts Info<br />

46%<br />

Internet 67%<br />

becomes more prevalent, a huge uptake is possible. A lack of interest<br />

and Trivia<br />

36%<br />

was cited by 45 percent of non-responders. Interestingly enough, 18<br />

Source: SeeSawNetworks<br />

percent of non-responders said either that their phones did not have<br />

0% 20% 40% 60% 80% 100% the capabilities or they simply did not know how to use it.<br />

Energy Policies<br />

If your company Base: is feeling Consumers the pinch 18+ of rising energy costs, Reasons for Not Responding to Mobile Offer<br />

you’re not alone. Just less than 70 percent of small and midsized<br />

Source: Arbitron businesses surveyed by the National Small Business<br />

I was not interested 45%<br />

I have never received an offer on my mobile phone 33%<br />

Association have taken action this year directly related to rising<br />

energy costs. The most prevalent move is to simply increase<br />

prices, named by 37 percent of respondents, while a third of<br />

It cost me airtime or money to respond<br />

My mobile phone doesn’t support this capability<br />

32%<br />

13%<br />

firms have reduced business travel.<br />

My phone has the capability, but I don’t know how to use it 5%<br />

A Majority of Shoppers Find Retail Video Displa<br />

Businesses have been forced to take steps to<br />

mitigate the impact of higher energy prices.<br />

“In response to rising energy costs, which of the following<br />

steps have you taken?”<br />

Cut production schedule or commenced<br />

other conservation measures<br />

None<br />

11%<br />

31%<br />

Increased<br />

Invested in<br />

37% Prices<br />

Energy-Efficiency<br />

Upgrades<br />

18%<br />

3%<br />

Increased Use of<br />

Public Transportation<br />

33%<br />

Reduced Amount of Business Travel<br />

Source: National Small Business Association<br />

10%<br />

4% Reduced<br />

Employed Benefits<br />

Reduced Workforce<br />

Texting Tops Mobile Offers<br />

Among the 24 percent of mobile phone users who have<br />

responded to mobile marketing, a full 70 percent say they<br />

have responded to a marketing text message compared to<br />

42 percent who’ve responded to a survey and 30 percent to<br />

email offers, according to findings from the Direct Marketing<br />

Association. Of the 74 percent of respondents who did not<br />

respond to mobile marketing, 33 percent said they had never<br />

10 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008<br />

60%<br />

50%<br />

54%<br />

Transactional email<br />

Typical opt-in messaging<br />

Other 5%<br />

to be Helpful<br />

Source: Direct Marketing Association<br />

“Do you think that video programs featuring product or sale<br />

Overall, about<br />

information<br />

one-fifth of<br />

are...?”<br />

mobile marketing responders<br />

indicated that they respond to three or more offers a month.<br />

Not surprisingly, younger, “Very single Helpful” and the more affluent cohorts<br />

are more likely to interact with<br />

16%<br />

mobile messaging, says DMA.<br />

Gift Cards Get Personal<br />

The perception that gift cards are impersonal is the top<br />

inhibitor to consumers purchasing them, according to a survey<br />

from National Research Network. So one way to increase gift card<br />

sales and help them stand out in a dense marketplace is through<br />

the “personalization “Not of at gift Allcards,” says Keith Maladra, National<br />

Research Network Helpful” vice 22% president. Of course, personalization<br />

means knowing customers better, so NRN tells us that gift card<br />

purchasers are most likely to be female and between the ages<br />

of 18 to 24, while Christmas and birthdays, not surprisingly,<br />

were cited as the top occasions for gift card giving.<br />

Base: Consumers 18+ who have seen retail video<br />

In 2006, consumers spent nearly 18 percent of their 2006<br />

total holiday merchandise Source: Arbitron gift expenditures on gift cards, up<br />

from 13 percent in 2005, says the International Council of<br />

Shopping Centers. In 2007, meanwhile, respondents to the<br />

NRN survey claimed to have spent $262 on gift cards, at an<br />

average of $52 per card. NRN also found that 15 percent of<br />

gift card recipients spend less than the total gift card amount,<br />

benefitting the card issuer.<br />

“So<br />

H


The fridge light has<br />

moved outdoors.<br />

Introducing the new Cooler Light.<br />

The Cooler Light attaches to any hinged lid<br />

providing hands-free light whenever you need it.<br />

Lights up your cooler at night – just like your fridge light!<br />

Call 1-877-264-4526 for a catalog or visit us online at<br />

www.coghlans.com.<br />

The Outdoor Accessory People.


Rep Moves and News<br />

GreenRep.org announced its official launch as “a sales<br />

agency dedicated to selling green products and advancing<br />

green initiatives.” A full service agency, GreenRep.org will<br />

focus on representing green-oriented manufactures in the<br />

surf, skate, snow and outdoor industries. GreenRep.org works<br />

by donating 5 percent of all profits to green organizations and<br />

educational sources. The mission behind this contribution is<br />

to build a business protocol that reflects the same values<br />

their client’s share.<br />

“We believe that it is incumbent upon all of us, as<br />

ambassadors to the outdoors, to educate our end-consumers to<br />

the very real connection between the effects of global warming<br />

and the sports we love,” explains founder Daniel Clayton.<br />

Among its early clients, GreenRep.org manages regional<br />

sales and custom programs for industry brands Helly Hansen,<br />

Gramicci, Ando and Friends and LiViTY Outernational.<br />

Chinook Outdoors, an agency founded in 1995 by Ben<br />

Tindall, will represent SCARPA North America in New York,<br />

New Jersey, Pennsylvania, Maryland, D.C. and Delaware. Tindall<br />

has been in the industry for nearly 25 years and started his<br />

career in sales as a tech rep for Rossignol. Chinook’s other lines<br />

include Sierra Designs, Boeri, Acorn and Io-Bio. Tindall can be<br />

reached at 610-346-8843 or bent@chinookoutdoors.com.<br />

Expecting a substantial increase of sales in these regions<br />

in the coming year, NuCanoe has entered into three new<br />

partnerships in the third quarter. In the Northeast, NuCanoe<br />

now will be represented by John and Pete Tangney (617-<br />

448-4509), while Bob Nichols (321-282-8289) will handle<br />

Florida and Joe Lammers (937-470-5822) will handle<br />

Michigan, Ohio and Indiana.<br />

Skins is taking its gradient compression technology into the<br />

Canadian market through a partnership with distributor Roblin<br />

Athletic Inc. Roblin Athletic is an in-stock distributor, offering<br />

fast shipping and a service-focused national sales team known<br />

for superior product knowledge. The company will introduce<br />

Skins to select run, cycle and ski specialty stores coast-to-coast<br />

beginning November 1, 2008.<br />

“With our advanced technology, there is a need for a<br />

high level of specialized retailer education. Roblin Athletic<br />

is committed to retailer education, thus was the perfect<br />

choice for Canadian distribution,” says Jon Graff, brand<br />

manager for Skins.<br />

Gearupdate.com is dedicated to promoting<br />

the latest gear in the outdoor industry.<br />

We invite both retailers and manufacturers to<br />

upload your new products.<br />

CPC advertising model for guaranteed ROI.<br />

12 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


nearly 1,000 nominations for this accolade from snow sports<br />

retailers nationwide.<br />

Nine regions were identified for retailers to vote for the snow<br />

sports rep they felt most deserving. This year’s SnowSports<br />

Regional Rep of the Year winners will be recognized at the SIA<br />

<strong>Fall</strong> Education Seminars held in three locations throughout<br />

the U.S. Each winner will receive a commemorative plaque<br />

recognizing their commitment to the industry, and they are:<br />

Wacoal Sports Science Corp., makers of CW-X<br />

Conditioning Wear, has appointed Black Water Designs<br />

(BWD), a division of Barrett Marketing Group Corporation,<br />

as its exclusive Canadian distributor. BWD, based in Toronto,<br />

is also the Canadian licensee of Sierra Designs and Ultimate<br />

Direction and the exclusive distributor for Karrimor products.<br />

BWD has been in business more than 25 years in the specialty<br />

outdoor retail market and nine years in the specialty running<br />

retail market. For more on BWD, contact Chad<br />

Smith at chads@blackwater.ca.<br />

At the same time it announced the departure<br />

of longtime employee Martin Wilkinson, who<br />

REGION<br />

Atlantic (N.Y., Pa., N.J., Del., Md.)<br />

Eastern Lakes (Mich., Ohio, Ind.)<br />

has taken a position with Mountain Khakis as<br />

Midwest (N.D., Minn., Wis., S.D., Iowa, Ill., Neb., Mont., Kan., Okla.)<br />

the newest member of their sales division,<br />

Outdoor Sports Marketing announced the Northeast (Me., Vt., N.H., Mass., R.I., Conn.)<br />

hiring of two new team members.<br />

Whit Clifford will be joining Outdoor Sports<br />

Northern California<br />

Northwest (Wash., Ore., Idaho, Mont., Alaska)<br />

Marketing covering Georgia, Southern Alabama<br />

Rockies (Wyo., Utah, Colo., N.M., Texas)<br />

and South Carolina, while Justin Sams will be<br />

serving Outdoor Sports Marketing’s retailer base South (W.Va., Va., Ky., Tenn., N.C., S.C., Ga., Ala., Miss., Fla., Ark., La.)<br />

in Florida. Whit can be reached at 912-536-1299 West (Southern California, Nev., Ariz., Hawaii)<br />

or whit@outdoorsportsmarketing.com, and<br />

Sams at 904-477-0458 or justin@outdoorsportsmarketing.com.<br />

And finally … now in its third year, The SnowSports<br />

Industries America’s SnowSports Regional Rep of the Year<br />

Award recognizes those sales reps in the snow sports industry<br />

that have successfully fostered relationships with retail<br />

storefronts to help move winter sports products. SIA received<br />

WINNER<br />

Rob Haggerty<br />

Broc Johnson<br />

Scott Ladwig<br />

Brad Sellew<br />

Craig Wingard<br />

Dustin Anderson<br />

Rob Howland<br />

Mitch Chilton<br />

Bob Stanislaus<br />

Voting for the regional rep award began in late July with<br />

surveys sent out to nearly 10,000 retail storefronts. Nomination<br />

criteria focused on five main components including: relationships<br />

with retail shops; communication with retailers; proactively<br />

helping stores manage inventory; conducting shop clinics; and<br />

timely response to retail shops’ calls and emails.<br />

<strong>Fall</strong> 2008 | <strong>InsideOutdoor</strong> | 13


Salt Lake in the<br />

Rearview Mirror<br />

Photo courtesy Outdoor Retailer<br />

Summer Market Rewind & Fast Forward<br />

by Martin Vilaboy<br />

Peaking travel costs and threats of “staycations”<br />

be damned. The outdoor industry was<br />

out in full force in August, convening in Salt<br />

Lake City for what show organizers, Nielsen<br />

Business Media, called a record-breaking Outdoor Retailer<br />

Summer Market.<br />

An informal survey taken on the show floor suggested<br />

tough times forced some smaller independent<br />

retailers, particularly those from Eastern parts of the<br />

U.S., to send fewer buyers than in the past or forego<br />

the trip altogether. But, by and large, outdoor industry<br />

members used whatever means necessary (planes,<br />

trains, automobile, buses and bicycles) to convene on<br />

the Salt Palace, where traffic in the aisles was as heavy<br />

as ever, and booths continued to push the boundaries<br />

of the space provided by the long-time venue.<br />

14 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


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Photo courtesy Outdoor Retailer<br />

So much so that some requests from veteran exhibitors<br />

for bigger footprints on the show floor had<br />

to be refused, say show organizers. And that’s after<br />

space was freed up by the removal of the paddle tank.<br />

Meanwhile, many first-time exhibitors had to take<br />

their chances on the expo’s first real attempt to house<br />

booths off-site, across the street from the Salt Palace at<br />

ESA or EnergySolutions Arena, which a few exhibitors<br />

lovingly dubbed “East Siberia Area.”<br />

When heading out through the West exit of the Salt<br />

Palace, the walk over to the ESA actually wasn’t that<br />

bad, but foot traffic still was light to non-existent any<br />

given hour most days. It was probably wishful thinking<br />

to expect anything much different. Remember the<br />

first time temporary tents were set up in the Salt Palace<br />

parking lot?<br />

As most show organizers will attest, the first<br />

year is always tough for a new site at an old event,<br />

so it’s pretty safe to assume that traffic and enthusiasm<br />

in the ESA will improve significantly down<br />

the road, assuming also that enough companies are<br />

willing to purchases booth space in the ESA next<br />

summer and beyond.<br />

That said, there are signs executives at Nielsen Business<br />

Media now believe that OR Summer Market has<br />

outgrown its host city, and while we’ve heard nothing<br />

official, we wouldn’t be surprised if Nielsen already is<br />

searching for other sites and cities, as its current agreement<br />

with the Salt Palace nears its end in 2010. There’s<br />

no telling yet where Summer Market will move, as<br />

there simply aren’t many choices of convention halls<br />

that can fit the entire industry under one roof, as well<br />

as provide decent outdoor access for demos, competitions<br />

and recreation. That’s partly why the smaller OR<br />

Winter Market likely stays put in Salt Lake, at least for<br />

the near to mid-term, even if Summer Market relocates<br />

to a new home.<br />

What’s SUP<br />

Back to last summer’s show and the main floor,<br />

it was hard not to notice the impact made by standup<br />

paddling, including the momentum it generated<br />

at the on-water demo, even before the expo officially<br />

Stand-up paddlers are a sight for the paddlesports<br />

market’s sore eyes.<br />

16 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


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Anglers enjoy the versatility of SUP<br />

opened. Providing a wave of excitement in an otherwise<br />

flat paddling market, SUP quickly has permeated<br />

the show’s paddlesports section. There’s even an inflatable<br />

stand up board available to retailers already.<br />

“Paddle dealers that haven’t yet brought in standup<br />

paddling, or are at least considering it, will be<br />

doing so in five years,” predicts Duke Brouwer,<br />

events/promotion manager from SUP<br />

board vendor Surf Technicians Inc.<br />

Part surfing part kayaking, the<br />

sight of an adult standing fully erect<br />

up on top of the water is proving<br />

to be an eye-catching site at paddle<br />

dealer demos, says Brouwer, and proponents<br />

of the sport claim it’s much easier<br />

to learn than surfing, due to the flat bottom of the<br />

boards, while the paddle helps with balance. After<br />

a good 15 minutes of proper instructions, most folks<br />

can get the basics down after about five minutes on a<br />

board, says Brouwer.<br />

“After debuting stand-up paddling at the show<br />

three years ago, this year was clearly a break out year<br />

for stand-up, both from the retailers interest, as well<br />

as the expansion of our program into<br />

the range of uses for different models,”<br />

says Sander Nauenberg, Surftech marketing<br />

manager.<br />

Indeed, though SUP is a product<br />

of the coastal surf culture, stand-up<br />

boards are making their way inland,<br />

with hybrid designs being developed<br />

for all sorts of waters and<br />

uses.<br />

“Flat water paddling, tri-athlete<br />

training and racing, fishing, river paddling, wave riding<br />

... too many fun approaches,” says Nauenberg.<br />

Similar to more traditional watercraft, SUP boards<br />

range from nimble and fast to extremely stable and slow,<br />

while SUP vendor C4 Waterman, for its part, this year<br />

introduced a “go-anywhere board” called the ATV. The<br />

end result is a sport with the cool factor of surfing and<br />

the flexibility and market reach of canoeing.<br />

“You want to fly fish off one of these boards? Let’s<br />

do it,” says Surftech’s Brouwer.<br />

18 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008<br />

A Fleet for the Feet<br />

Moving from the water ways to<br />

retail aisles, retailers hungry<br />

for opportunities<br />

to cross-merchandise<br />

footwear with apparel<br />

on the sales floor have<br />

some solid options<br />

for Spring 2009. Now<br />

into their second year<br />

in the apparel business,<br />

Merrell’s designers have<br />

placed special emphasis<br />

Lowa’s new Zephyr GTX was<br />

on providing clothing styles designed to walk the line<br />

that integrate tightly with the between beefy backpacking<br />

company’s footwear line, says boot and everyday shoe.<br />

a company spokesperson.<br />

Similarly, Ex Officio took its first steps into<br />

footwear with styles also intended to be<br />

mixed and matched with ExO apparel on<br />

the sales floor.<br />

And sticking with footwear, it appears boots<br />

are back, at least light hikers are anyway. After<br />

years of hearing that old school hiking boots<br />

were overkill for what most users were<br />

doing on the trails, while the “fast and<br />

ultralight” trend dictated that trail<br />

running-type styles would be what<br />

most hikers wanted, a few footwear<br />

The SÓL represents<br />

GoLite’s first step into<br />

the outdoor boot<br />

business.<br />

vendors were plopping down<br />

light-duty hiking boots that resembled<br />

the once-dominant day<br />

hikers of the 1990s.<br />

Even “fast and light” purveyors GoLite, for example,<br />

introduced its first full-sized boot, the Speed of<br />

Light (SÓL). GoLite says its leather/fabric upper<br />

boot is one-third the weight of comparable hikers,<br />

but it’s certainly more day hiker than the<br />

“running-inspired” shoes typical of the<br />

GoLite line.<br />

The Amazon GV Women’s<br />

is part of Asolo’s Freeland<br />

collection of multi-sport<br />

boots and shoes.<br />

Coming from a company steeped in trail running, Oboz’s new<br />

Wind River is billed as a lightweight and agile backpacking boot.


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Merrell’s Bedlam is an<br />

“action sport inspired”<br />

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Of course, in the bigger picture,<br />

trail shoes are getting lighter and<br />

sleeker. Even boot brand<br />

Lowa made a<br />

major push<br />

into the trail<br />

running and<br />

outdoor crosstraining<br />

categories<br />

this year. But at the<br />

same time, there’s also a<br />

sense that low-cut profiles<br />

and slimmed down<br />

outsoles won’t work for every done-in-a-day activity<br />

and end user. So among the many “athletic-inspired,”<br />

mesh upper trail runners, there<br />

was a fair share of high-cut, leather-based<br />

hikers and even a few new “light backpacking”<br />

boots designed to crossover as “everyday<br />

use shoes.”<br />

Again, ultralight, by no means, has become<br />

less important. It’s just not driving every design<br />

decision as it seemed to do during the past few<br />

years. Or at least its predominant place on the<br />

hype cycle has been somewhat usurped by<br />

“going green” and sustainability.<br />

Sustaining Momentum<br />

Meanwhile, from outsole to outerwear,<br />

the sustainability groove continues to charge the<br />

room, some advocates looking to change their products,<br />

some looking to change the world. Some more<br />

realistic about change than others.<br />

As would be expected, there was a bounty of green<br />

gear and components, but the call to sustainable living<br />

is causing more subtle changes that go beyond<br />

the greening of products and production. Consider<br />

a shift taking place within outdoor lifestyle apparel,<br />

for example. Sure, there’s organic cotton and earthfriendly<br />

bamboo, but there’s also a trend emerging<br />

that, at least partly, can be traced back to the<br />

bike-to-work movement.<br />

The concept of “function meets fashion”<br />

has become cliché in the world of outdoor<br />

apparel, but we are seeing a slightly new<br />

twist on this old trend. It’s difficult to wrap<br />

a label around the concept, but it deviates a<br />

bit from “performance pieces in fashionable<br />

colors and stylings” and represents more than<br />

“works in the outdoors but still looks good.” What<br />

we are seeing now is more about “function meets<br />

function,” as in sport performance functionality<br />

in the back with design functionalities for office<br />

and everyday life in the front.<br />

20 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008<br />

The model is best illustrated by the bike commuter<br />

clothing lines from folks such as Gramicci and Smartwool.<br />

A pair of wool bike/work shorts from Smartwool,<br />

for example, sports a woven twill typical of wool<br />

suits, says Smartwool’s PR firm SnL Communications,<br />

while a smart city jacket by Gramicci hides a reflective<br />

strip tucked away in a lower back pocket. Merrell<br />

Apparel, for its part, incorporates reflective strips on<br />

the sleeve of a shirt that strap down around the wrist,<br />

hidden from sight, when in the office. Stretch jeans,<br />

cycling shorts with a removable chamois and argyle<br />

performance socks, such as those from Fox River, also<br />

define the trend.<br />

Whatever marketers decide to call it, one upshot of<br />

this trend is the expansion of outdoor apparel<br />

from the weekend trail and into daily<br />

life and the work week, without necessarily<br />

chasing the fashion whims of department<br />

store shoppers or waiting for outdoor looks<br />

to once again become “fashionable.”<br />

Moving a bit more directly within the sustainability<br />

movement, solar and self-powered<br />

technologies continue to get increasingly interesting,<br />

if for no other reason than the potentially<br />

massive impact they can have on<br />

the world’s energy production and consumption.<br />

Companies such as Brunton<br />

and Seattle Sports lead the<br />

way with new alternative-powered<br />

lights,<br />

Fox River’s new performance<br />

argyle socks exemplify the<br />

trend toward office/outdoor<br />

crossover apparel.<br />

radios and chargers,<br />

with increasingly impressive<br />

output and<br />

charging capabilities.<br />

One particularly<br />

nifty item is the self-powered ActiveTrax Audio from<br />

Seattle Sports. The ActiveTrax combines an iPod/mp3<br />

speaker with an AM/FM/Weatherband radio that is<br />

charged through dynamo cranking or a built-in solar<br />

panel. Small enough to take anywhere, the ActiveTrax<br />

Audio cranks out impressive sound<br />

without the need for batteries or electricity.<br />

Elsewhere, one of the more interesting<br />

possibilities among the alt-powered<br />

opportunities was found over<br />

on the less-traveled ESA show floor,<br />

in the PowerFilm booth.<br />

PowerFilm produces<br />

monolithically<br />

integrated solar<br />

panels on<br />

thin and flexible<br />

plastic using<br />

a roll-to-roll<br />

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can be charged via crank or sun power.


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manufacturing process that the company says significantly<br />

reduces manufacturing costs. The system’s<br />

flexible-yet-durable polyimide substrate results in<br />

paper thinness and light weights, while the amount<br />

of silicon used in PowerFilm solar panels is as low<br />

as 1 percent of the amount used in traditional solar<br />

panels, says the company.<br />

Although most of the applications are industrial<br />

and architectural at this point, it’s quite possible that<br />

PowerFilm eventually could provide apparel manufacturers<br />

with small strips of its solar panel film, which<br />

then could be attached to a Velcro strip on a jacket, for<br />

instance, in order to continually charge mobile electronics<br />

while out playing or exercising. Or maybe a<br />

shell piece can generate its own heat when the temperature<br />

drops – no batteries, heat-activated compounds<br />

or (gasp) insulation required.<br />

And while we’re over at the ESA, and since only<br />

a minority of attendees found the time to make<br />

the trek across 300 West, we’ll transition here to a<br />

few of the gems uncovered by a quick walkabout<br />

through the “new exhibitor” section. Hoping to<br />

capitalize on the popularity of the iPod, iPhone<br />

and other portable devices, SNIK’s headphone cord<br />

routing device for apparel and bags is one quick<br />

way to “tech your threads,” says Rob Honeycutt<br />

of SNIK products. SNIKs are essentially slightly<br />

oversized buttons with a small groove around their<br />

circumferences to hold a headphone strap securely<br />

in place. Line up a few SNIKs down the front of a<br />

jacket or button-down shirt, for example, and just<br />

about any such garment instantly includes a builtin<br />

cord routing system.<br />

Equally as small, simplistic and innovative as the<br />

SNIK, the new Cord Lock Light from exhibitor Black<br />

Crater combines a replacement cord lock device with<br />

a hyper bright 3mm LED light. Conveniently attached<br />

to any sleeping bag, stuff sack or hooded jacket, the<br />

Cord Lock Light features three modes (low, high and<br />

flash), a water-resistant construction and weigh less<br />

than 8 ounces.<br />

Individual Cord Lock Lights wholesale for about $5 a<br />

piece, depending on volume, and come with a free point<br />

of purchase hang strip with promotional graphic.<br />

At the risk of suggesting that media swag leads to<br />

positive ink (wink wink), the folks at Naturally Bamboo<br />

were passing out free t-shirts to media members<br />

who made their way to the ESA, and after a handful<br />

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22 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


The Cord Lock Light appears<br />

to have appeal to both<br />

retailers as a replacement<br />

item and to apparel<br />

designers as a point of<br />

differentiation.<br />

is super light and super<br />

cool in the Arizona<br />

heat, hangs nicely<br />

and seems to live<br />

up to what bamboo<br />

advocates claim. Assuming<br />

that the free<br />

giveaway shirt was a<br />

basic style and likely<br />

not the company’s<br />

best effort, we’re<br />

optimistic about what<br />

bamboo can do.<br />

And finally, from the<br />

new exhibitors to the notso-new,<br />

history was in the<br />

air at OR with many long-standing outdoor brands looking<br />

to get “back to their roots” when it comes to both<br />

positioning and product development.<br />

“We’ve worked off our heritage equipment and<br />

core product,” said Barry McGeough, vice president<br />

of hardgoods for The North Face, in reference to the<br />

company’s Spring ’09 equipment collection.<br />

Eagle Creek marketing representative, Stasia<br />

Raines, likewise, was quick to emphasis the company’s<br />

renewed focus on core offerings, as well as getting<br />

re-acquainted with the company’s history as a<br />

pioneer of adventure travel gear. Meanwhile, throwback<br />

imagery and retro stylings could be spotted in<br />

every corner, such as JanSport’s billboard-sized tribute<br />

to founder Skip Yowell and Freestyles line of fun, neon<br />

bright 1980s-influenced wristwatches.<br />

It’s quite possible the nostalgic mood hit full swing<br />

because many outdoor brands are celebrating or preparing<br />

to celebrate significant anniversaries of their<br />

respective formations, some of which can be traced to<br />

the early days of the outdoor industry and beyond.<br />

Among them, Isis turned 10 this year, EcoWood<br />

turned lucky 13 and CGPR marked its 15th anniversary.<br />

Both Thinsulate and Nikwax celebrated 30 years;<br />

Hilleberg the Tentmaker, Polarguard and Marmot each<br />

turned 35; and The North Face threw a 40th birthday<br />

bash. Going even further back, Gore-Tex marked its<br />

50th year, while La Sportiva celebrated its 80th, and<br />

Deuter hit a whopping 110.<br />

Not that anyone needs another reason to party at<br />

an OR show, where the free beer flows more plentiful<br />

than at a Catholic wedding. But hey, faced with more<br />

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<strong>Fall</strong> 2008 | <strong>InsideOutdoor</strong> | 23


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Stealth Cam Epic Camera<br />

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– from helmets<br />

to handlebars to arms or<br />

boots. The high-resolution video<br />

and SD compatible memory with up to<br />

200 minutes of video at 30 frames per<br />

second plus audio makes it an ideal tool<br />

for capturing those unforgettable, onthe-go<br />

moments. The unit doubles as a<br />

5 megapixel camera with Burst Mode<br />

Technology for multiple still images.<br />

877-269-8490 or www.epicstealthcam.com<br />

Coghlan’s Cooler LED<br />

Brunton BrewFire<br />

The new<br />

Cooler Light is<br />

a single LED<br />

light reflected<br />

through an<br />

acrylic lens<br />

that secures<br />

to the underside<br />

of any<br />

cooler lid with<br />

double-side<br />

adhesive tape. The light is designed<br />

to shine automatically when the lid is<br />

raised and to turn off when the cooler<br />

is closed. Unlike the typical refrigerator<br />

light, however, the Cooler Light will<br />

shut off automatically after 20 seconds<br />

regardless if the lid is shut completely.<br />

www.coghlans.com<br />

Even the camper who has everything<br />

will be impressed by the BrewFire, the<br />

world’s first propane/butane portable<br />

coffee maker that serves up home<br />

brewed coffee anywhere. Just twist<br />

on a fuel canister, hit one button and<br />

brew eight cups of<br />

java. The doublewalled,<br />

vacuumsealed<br />

stainless<br />

steel carafe keeps<br />

coffee hot for<br />

up to 2.5 hours.<br />

Suggested retail<br />

is $99. www.<br />

brunton.com<br />

26 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


OverBoard Waterproof Camera Case<br />

Gave someone a digital camera last Christmas? Help<br />

them keep it protected this year with Overboard’s Waterproof<br />

Zoom Camera Case. Compatible with virtually all<br />

compact digital cameras utilizing a telescopic zoom lens,<br />

the Waterproof Zoom Camera Case is<br />

a flexible waterproof case that allows<br />

users to take pictures above or under<br />

the water. Submersible to<br />

19 feet, the extended<br />

zoom channel<br />

allows for<br />

the protrusion<br />

of a camera’s<br />

telescopic<br />

lens, while the<br />

hard clear lens provides<br />

image clarity<br />

in all applications. This<br />

waterproof case is available<br />

exclusively from ROC<br />

Gear, Inc. 706-955-0241 or www.ROCgearWholesale.com<br />

“we’ve got you covered”<br />

Our patented 3 in 1 system offers a soft case<br />

and a cleaning cloth concealed in the eyewear<br />

retainer. From our Classic that started it all, to<br />

the ClipCase and SportGrip that together make<br />

up our TechnoSkin, we can protect your eyewear.<br />

Additionally, for the marine enthusiasts our H2O<br />

will keep Davy Jones from claiming anymore<br />

eyewear from you. Eyewear retainers and<br />

protection is all we do. When it<br />

comes to your eyewear…<br />

“we’ve got you covered”<br />

www.hides.com<br />

866-287-0667<br />

Slumberjack Deluxe Cooler Seat<br />

Slumberjack’s line of cooler seats combines the comfort<br />

of camp chairs with the storage and organization of a cooler.<br />

The line is highlighted by the Deluxe Cooler Seat ($69.99),<br />

which features an insulated cooler with two detachable<br />

cooler cubes that easily mount on the side of the seat for<br />

easy access. It even incorporates a unique beverage holder<br />

system and multiple storage pockets for fast access to beverages,<br />

keys, cell phone and other gear. The fully collapsible<br />

seat features a lightweight yet durable aluminum construction<br />

with a 600 x 300 poly-oxford<br />

seat. The seat is made<br />

from 100 percent PVCfree<br />

fabric. 800-233-6283<br />

or www.slumber<br />

jack.com<br />

Princeton Tec Swerve<br />

Impress the urban<br />

biker on<br />

“we’ve<br />

your<br />

got you covered”<br />

gift list with the new<br />

Swerve bike tail light<br />

from Princeton Tec.<br />

Utilizing two highpower<br />

LEDs rather<br />

than regular 5 mm<br />

LEDs, the combination<br />

of diffused and<br />

focused lenses creates<br />

a bright beam<br />

pattern that repeats<br />

between a wider<br />

beam and a narrow<br />

beam, ultimately<br />

creating a higher level of visibility, says the company. The<br />

Our patented 3 in 1 system offers a soft case<br />

and a cleaning cloth concealed in the eyewear<br />

retainer. From our Classic that started it all, to<br />

the ClipCase and SportGrip that together make<br />

up our TechnoSkin, we can protect your eyewear.<br />

Additionally, for the marine enthusiasts our H2O<br />

will keep Davy Jones from claiming anymore<br />

eyewear from you. Eyewear retainers and<br />

protection is all we do. When it<br />

comes to your eyewear…<br />

“we’ve got you covered”<br />

www.hides.com<br />

versatile Swerve can be attached to a seatpost, a seatstay,<br />

handlebar, jersey, helmet, fork, messenger bag, etc. Suggested<br />

retail is $29.99. www.princetontec.com or www.<br />

swerveyourbike.com<br />

866-287-0667<br />

<strong>Fall</strong> 2008 | <strong>InsideOutdoor</strong> | 27


M-Rock Multi-Use Camera Bags<br />

The series of EXTREMEM-ROCK Multi-<br />

Use camera bags can be used as independent<br />

carrying cases or as modular pouches<br />

that attach to the sides of M-ROCK’s<br />

SLR bags and backpacks. The Ozark 505<br />

can hold lenses up to 4 inches tall, many<br />

medium-sized digital cameras with a large<br />

zoom lens, compact camcorders, small<br />

binoculars, hand held electronic games<br />

and many other small electronics.<br />

800-773-7067 or mrock@m-rock.com<br />

Ruff Wear DoubleBack Collar<br />

Lansky MultiTool<br />

You don’t have to be a handyman<br />

to appreciate a good multitool<br />

in your holiday stocking, and the<br />

Lansky Professional Grade Multi-<br />

Tool delivers 20-tool functionality gift<br />

wrapped inside a durable rustproof<br />

stainless steel construction. A fullsized<br />

tool, it is distinguished by its detailed<br />

fit and matte, bead-blasted finish.<br />

The needle-nose pliers deploy with a flick of<br />

the wrist, and integrated tools and blades open smoothly from the inboard<br />

handle positions and lock in place for safe use. The MultiTool stows into a reinforced,<br />

ballistic nylon belt sheath with snap closure. The complete package<br />

is designed to retail under $30. 716-877-7511 or info@ lansky.com<br />

Primus TiLite Set<br />

Perfect for the lightweight lover on your gift list,<br />

the TiLet Set features an extremely lightweight,<br />

compact and powerful stove and pot that is the<br />

ideal combination for adventures that require minimal<br />

weight and packing volume. The gas stove and 0.9-litre<br />

pot weigh only 198 grams thanks to the versatile titanium<br />

material. The piezo ignition guarantees easy handling, and<br />

the matching 0.9-liter titanium pot with its practical handle is<br />

big enough to feed two people on tour. www.primus.se<br />

The perfect gift for the “big dog” in<br />

the family, the DoubleBack Collar was created<br />

to address those big pullers with an<br />

infinitely adjustable buckle – no need to<br />

punch any holes in this collar. The unique<br />

lace back buckle made of forged anodized<br />

aluminum employs the same lacing configuration<br />

found on climbing harnesses,<br />

making it strong with no moving parts<br />

to fail. The hardware, V-ring leash attachment<br />

point and separate ID attachment<br />

are all set on jacquard woven strength-rated<br />

webbing. Suggested retail is $19.95.<br />

888-783-3932 or www.ruffwear.com<br />

Sealife ReeMaster Mini<br />

This 6-megapixel camera is<br />

guaranteed waterproof to a depth<br />

of 130 feet/40 meters and shockproof<br />

to 6 feet/2 meters. The Reef-<br />

Master Mini is compact and light<br />

enough to fit in your pocket, fully<br />

rubberized and ready to take impressive<br />

photographs under harsh<br />

outdoor conditions. 212-966-9000<br />

or kgraue@graubardgroup.com<br />

28 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


NRS Co-Pilot<br />

The Pilot Knife<br />

was such a success<br />

that NRS decided<br />

to expand its knife<br />

line with the new<br />

Co-Pilot featuring<br />

a unique locking<br />

sheath, blunt<br />

tipped smooth and<br />

serrated blade, contoured<br />

handle and a<br />

bottle opener. The Co-<br />

Pilot knife is smaller<br />

than the typical nonfolding<br />

PFD knife,<br />

saving space without<br />

sacrificing the necessities.<br />

800-243-1677<br />

or www.nrsweb.com<br />

For 30 years, Lansky has been the first<br />

choice of consumers worldwide.<br />

Lansky offers the broadest selection<br />

of sharpening products in a choice of<br />

ceramic, diamond, tungsten carbide or<br />

natural Arkansas abrasives.<br />

The best value in sharpeners.<br />

V<br />

For catalogs,<br />

wholesale prices:<br />

lansky.com<br />

PO Box 50830, Dept. INO, Henderson, NV 89016 • Ph: 716-877-7511<br />

Fargason Tent Chair<br />

For soccer<br />

moms to creek<br />

side anglers, the<br />

portable Fargason<br />

Tent Chair is<br />

always the best<br />

seat in the house<br />

anytime you’re out<br />

of the house. Featuring<br />

two large<br />

zippered windows<br />

in the canopy, the<br />

Tent Chair is designed<br />

to set up in seconds — just remove<br />

the chair from its included carrying<br />

bag, unfold it and pull the attached<br />

tent over the chair. The lightweight<br />

design (under 10 lbs.) and convenient<br />

carrying bag make it easy to take anywhere,<br />

yet it’s sturdy enough to support<br />

a 295-lb. person. 800-828-1554 or<br />

www.fargasonoutdoors.com.<br />

<br />

<br />

kahtoola.com (866) 330-8030<br />

<strong>Fall</strong> 2008 | <strong>InsideOutdoor</strong> | 29


A Healthy Dose of<br />

Textile TechnologY<br />

Fabrics and constructions offering<br />

‘health and wellness’ benefits<br />

represent a new<br />

opportunity for outdoor<br />

by Martin Vilaboy<br />

It’s not very often that a truly “new”<br />

category appears within a mature<br />

market or industry, but an emerging,<br />

albeit loosely tied, group of<br />

“medically beneficial” fabrications<br />

may just be one of those rare cases.<br />

And while there could be all sorts of<br />

outdoor performance applications at<br />

play, this “category within a category” behaves and is<br />

merchandised in ways that outdoor retailers haven’t<br />

before seen among apparel products.<br />

True, garments that protect us from the elements,<br />

prevent chaffing, regulate body heat, even fight off bugs<br />

and shield us from the suns rays all offer “health” benefits<br />

and certainly are all familiar territory. What we’re<br />

starting to see now, however, goes one step further, more<br />

toward wellness and even the therapeutic, often combined<br />

with performance enhancement, as well.<br />

Indeed, fabrics and constructions have come to market<br />

with the power to release moisturizers when signaled by<br />

body heat or friction, that support or warm joints on command<br />

and monitor physiological functions. There’s even one<br />

fabric technology that is flexible under normal situations but<br />

seizes up on impact to absorb shock like a solid pad.<br />

Mind you, these aren’t 10-year out, seen in medical<br />

and the military market examples; we’re talking technologies<br />

that are on store shelves right now.<br />

Macy’s, for example, this summer introduced a line<br />

of women’s undergarments embedded with microcapsules<br />

that “continuously moisturize and smooth the skin<br />

while helping to reduce the appearance of cellulite.” The<br />

new line of Skineez Skincarewear comes with a bottle of<br />

Skintex skincare spray to replenish the fabric after every<br />

six to 10 trips through the wash.<br />

“Women will be able to give their body a slimmer, more<br />

contoured look, while helping to smooth the appearance<br />

of cellulite and moisturize their skin, all at the same time<br />

and with one garment,”<br />

the company says.<br />

Sales of these so-called<br />

“shapewear” garments grew<br />

more than 36 percent between<br />

April 2006 and 2008, says NPD<br />

Group, with dollar value for the most<br />

recent 12-month period reaching $718<br />

million, says the market research company.<br />

A bit closer to home, this fall Optimer announced<br />

that its Dri-release technology has been<br />

combined with Celliant in socks aimed at the athletic<br />

market. Celliant is a material that when added to textile<br />

products and worn or placed next to the skin reportedly<br />

will enhance oxygen levels in the body from 8 percent<br />

to 25 percent, according to Ao2, the exclusive global distributor<br />

of Celliant, and Hologenix, which holds the patent<br />

to Celliant. The technology is marketed as a way to<br />

help regulate body temperature, boost energy, accelerate<br />

muscle recovery after exertion and aid in wound healing,<br />

say the companies.<br />

Critics argue that any material in contact with the<br />

skin will lift blood flow and oxygen levels at the skin<br />

surface, but Ao2 and Hologenix say Celliant works by<br />

modifying light, altering its energy and transmitting it<br />

to the body through textiles in contact with the skin.<br />

30 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


We¹re Green<br />

even in a<br />

whiteout<br />

SUSTAIN - A Collection of Environmentally<br />

Friendly Textiles from ASF Group<br />

Petroleum is the base of most outerwear fabrics. It is becoming<br />

increasingly scarce in the world and its products leave a heavy<br />

impact on the environment. By building eco-friendly fabrics,<br />

our SUSTAIN Collection takes another step forward towards a<br />

cleaner planet.<br />

The ASF Group produces technically advanced fabrics that use<br />

Recycled Polyester and other Eco-friendly Fibers for performance<br />

outerwear. For more info on how we create green fabrics, please<br />

contact us.<br />

SUSTAIN - Environmentally Friendly Fabric Collection<br />

<br />

<br />

<br />

<br />

<br />

310-831-2334<br />

<br />

<br />

<br />

<br />

<br />

<br />

We are the fabric builders—from fiber, to fabric, to factory, to finished.<br />

www.asfgroup.com


Information Sources: Outdoor versus<br />

Fitness Consumers<br />

60<br />

50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

57%<br />

50%<br />

16%<br />

33%<br />

Fitness<br />

25% 25%<br />

13%<br />

Web sites TV shows Product<br />

review sites<br />

Outdoor<br />

16%<br />

Online<br />

retailers<br />

15% 15%<br />

Manufacturer<br />

sites<br />

Source: Hanson Dodge Creative<br />

Inching us even closer to the reality of “smart garments,”<br />

Delaware-based Textronics develops and produces “electrotextiles”<br />

that seamlessly integrate micro-electronics with textile<br />

structures. Machine-washable materials including fibers,<br />

films and coatings are designed to react to electrical, optical<br />

or magnetic signals providing embedded intelligence to knit,<br />

woven or non-woven structures that monitor the condition<br />

of the wearer.<br />

One application of the technology involves stretch fabric<br />

placed Percent strategically Playing Games in a garment While that Camping exhibits light transmission<br />

and reflection properties. The smart fabric measures changes<br />

in the amount of light transmitted through the fabric relative<br />

to the Card amount gamesof light reflected by the fabric when the 79% fabric<br />

Pen stretches and paper in puzzles response to a dramatic motion 40% such as respiration<br />

or a subtle motion like the beating of the heart.<br />

Dice games<br />

25%<br />

An upshot is a sports bra with a heart-rate monitor built directly<br />

into the garment – no wires, straps or clunky devices. The<br />

Checkers/chess<br />

18%<br />

Scrabble<br />

information gathered from 16% the garment can be sent wirelessly<br />

to a compatible Monopolywristwatch.<br />

14%<br />

Backgammon 8%<br />

Source: KOA<br />

54%<br />

0% 10% 20% 30% 40% 50% 60% 70% 80%<br />

Transactional Emails Are Opened & Read<br />

60%<br />

50%<br />

Transactional email<br />

Typical opt-in messaging<br />

40%<br />

34%<br />

This mesh from d3o features the company’s 31% shock-absorbing<br />

material 30% with intelligent molecules that “flow with you as you<br />

move but upon 21% shock 21% lock together to absorb the impact energy.”<br />

20%<br />

15%<br />

12%<br />

8%<br />

32 10% | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008<br />

5%<br />

3%<br />

Have you identified or recovered sto<br />

and/or gift cards that were being e<br />

The NuMetrex heart rate monitoring sports bra by Textronics Yes<br />

80%<br />

features electronic sensing technology integrated Yes into the 71% fabric.<br />

The sensors in the fabric pick up the 70% wearer’s 67% heartbeat and relay it<br />

to the WearLink transmitter in the front of the bra.<br />

60%<br />

Yes<br />

68%<br />

Textronics this summer released 50% a developer’s kit that includes<br />

the company’s textile electrodes 40% for use by designers, No<br />

No<br />

33%<br />

researchers and product developers interested in creating their 29%<br />

30%<br />

own interactive wearable prototypes. The kit contains stretchy<br />

textile electrodes that can be cut and 20% sewn for custom applications<br />

and samples of the transmitter 10% modules.<br />

Out in front of this health and wellness<br />

0%<br />

movement, at least<br />

in terms of outdoor market penetration, are 2006 various versions 2007 2<br />

of engineered gradient or variable compression and muscle/<br />

joint wrapping. Marketed to the outdoor Source: National industry Retail Federation primarily in<br />

performance tights under brand names such as Skins, CW-X<br />

and Opedix Wellness Gear, the basic concept generally involves<br />

varied and specific surface pressures over specific body parts in<br />

order to provide targeted support to certain muscles or joints or<br />

trigger blood flow.<br />

How do you prefer to communicate o<br />

Originally developed for the healthcare with a company industry whom for applications<br />

including medical grade stockings and post-surgical<br />

you do busine<br />

recovery garments, compression Emailtechnologies carry a wide array<br />

of physiological and performance benefits, both during and<br />

Web site<br />

37%<br />

post activity, say its proponents. By accelerating blood flow and 34%<br />

venous return to specific parts of the body, and thereby 23%<br />

Postal Mail<br />

increasing<br />

oxygen delivery to those parts, varied compression can fo-<br />

35%<br />

cus muscle power, minimizing Fixed-line voice<br />

23%<br />

lactic acid build-up and muscle 29%<br />

soreness during and after an activity, accelerate muscle 18% repair<br />

Mobile voice<br />

and optimize body temperature, according to 12% numerous studies<br />

and testimonials put forth by Skins and CW-X. 10%<br />

In 5 Years<br />

Fax<br />

13%<br />

Opedix, for its part, uses compression for its S1 Knee-Support<br />

System ski tights, Other which (in person) were recently granted 10% status as an<br />

8%<br />

Currently<br />

official supplier to the National Ski Patrol for the 12% Winter 2008-9<br />

Text, SMS messages<br />

season. Opedix S1 tights can “unload” 2% knees, says the company,<br />

reducing the load of impact pressure knee joints 17%<br />

Instant messaging<br />

otherwise<br />

5%<br />

would absorb.<br />

Web meetings<br />

12%<br />

2%<br />

19%<br />

Video conferencing<br />

1.3%


have you<br />

stocked up<br />

for winter?<br />

Ruff Wear K-9 Overcoat <br />

MSRP: $49.95<br />

Take advantage of Ruff Wear’s Advance Order Program<br />

For program information please contact your Sales Rep at 888-783-3932<br />

or sales@ruffwear.com • visit ruffwear.com


In addition to the sporting<br />

benefits, the increased<br />

oxygenation and circulation<br />

delivered through<br />

gradient compression also<br />

can relieve many medical<br />

complaints, say executives<br />

at Skins, including arthritis,<br />

chronic fatigue syndrome,<br />

lymphoedema, varicose veins<br />

and deep vein thrombosis. It’s<br />

also used to promote circulation<br />

during pregnancy.<br />

It all represents lots to convey<br />

on the retail sales floor, which illustrates<br />

one of the key ways this<br />

emerging category differs significantly<br />

from just about any<br />

other apparel category outdoor<br />

retailers have marketed and<br />

merchandised up to this point.<br />

When a consumer walks up to<br />

a rack of rain parkas, puffy<br />

winter coats, dry tops or even<br />

climbing pants and lifestyle<br />

garments, they intuitively understand<br />

the primary function<br />

and inherent benefits. That’s not<br />

always the case when the benefits<br />

are increased circulation, the<br />

release of anti-cellulite cream or<br />

the transformation on impact from<br />

shirt to protective padding.<br />

“You can’t just put this stuff on<br />

a shelf and expect it to walk out the<br />

door,” says Jaimie Fuller, Skins CEO.<br />

“Part of our challenge,” says Fuller,<br />

“is when you hold our product up and<br />

look at it through the naked eye, you<br />

can’t see it doing anything. It’s not until you<br />

Skins’ gradient compression tights put it on that you feel<br />

increase circulation to specified body it.”<br />

parts to provide a range of performance In other words,<br />

and therapeutic benefits.<br />

retailers looking to<br />

embrace the health<br />

and wellness sub-category must be prepared to make a commitment,<br />

both in terms of floor space for proper merchandising<br />

and display as well as product knowledge and staff training, so<br />

sales personnel can communicate the benefits in an intelligent<br />

and authoritative manner.<br />

In many ways, selling apparel such as compression garments,<br />

says Fuller, is more akin to the consultative selling typical of technical<br />

footwear and equipment rather than the ordinary apparel<br />

purchase, which often consists of just color and size issues.<br />

“We have made a very significant investment in store clinics,<br />

training and working with our retail partners to recognize that<br />

it is not like normal apparel,” says Fuller.<br />

The differences are so apparent that some Skins dealers have<br />

pulled their Skins inventory out of apparel sections and into<br />

other parts of the stores, such as by the dietary supplements or<br />

energy food. Such a strategy, says Fuller, not only establishes<br />

the product as different from “ordinary apparel,” but it also<br />

specifically targets the type of consumer who might be tuned<br />

into the healthy benefits.<br />

Likewise, seeing how this of group therapeutic garments<br />

are differentiated primarily on their “health benefits,” the subcategory<br />

also can push outdoor retailers toward a more fitnessfocused<br />

consumer base, and according to recent research from<br />

Hanson Dodge, the fitness-oriented active consumer and the<br />

outdoor-oriented active consumer represent two distinct shopping<br />

mindsets.<br />

Whereas outdoor-oriented consumers tend to seek product<br />

advice from family and friends and are more likely to respond<br />

to “common folk” testimonial and word of mouth marketing,<br />

fitness-oriented consumers tend to respond to intellectual appeals,<br />

such as product reviews and recommendations of “experts,”<br />

say Hanson Dodge researchers. And while everyone<br />

scraps the Internet for product information, fitness consumers<br />

are more likely to seek out third-party reviews and information<br />

from online retailers, say the findings<br />

Again, that seems to emphasize the importance of presenting<br />

research-based, clinical product information on the sales<br />

floor and online, as well as a deep staff knowledge of the mechanisms<br />

at work.<br />

On the other hand, attracting customers from the fringes of<br />

the outdoor market is usually a good thing, and in addition to<br />

hikers, bikers, trail runners, high-endurance athletes and the<br />

like, health and wellness fabrications also are being actively<br />

marketed to a wide cross-section of consumers – from golfers<br />

and other mainstream sports participants to travelers to the elderly<br />

to folks with circulation and other medical issues.<br />

There are other more operational-type advantages, as well.<br />

Often, apparel items sold on their health and wellness benefits<br />

are not seasonal and have little or no connection to the whims<br />

of fashion, so “there are no closeouts,” says Fuller, and no need<br />

to gamble on color, trends or weather patterns.<br />

“I have no idea how retailers forecast how many long sleeve<br />

tops they are going to need in six-months time,” says Fuller.<br />

“They don’t have to with us.”<br />

What retailers must do, however, is understand that in the<br />

near term extra investment and attention is required in order<br />

for consumers to understand why they should pay $115 for a<br />

pair of tights when a $50 pair is on a nearby shelf.<br />

The good new is, it’ll likely be some time before the health<br />

and wellness apparel category starts appearing in the aisles<br />

of big box retailers. And since this sub-category tends to involve<br />

premium-priced product, says Fuller, “it warrants that<br />

extra attention.”<br />

34 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


Betting on<br />

a Better World<br />

Product designers face challenges working with<br />

eco-friendly materials<br />

by Martin Vilaboy<br />

The sourcing of eco-friendly materials<br />

and development of more sustainable<br />

products are proving to be daunting<br />

challenges for a goodly percentage of<br />

businesses that have made the commitment<br />

to move toward green products<br />

and processes, suggest an Aberdeen Group survey<br />

of a cross section of consumer and commercial product<br />

suppliers from around the globe. And it’s much more<br />

than high cost and low availability of cleaner components<br />

and technology that are frustrating efforts.<br />

A full one-third to half of the firms taking green<br />

steps struggle to meet product launch dates and/<br />

or keep within development budgets. And right up<br />

there behind material costs and initial capex concerns,<br />

struggles within an uncertain regulatory and compliance<br />

environment is the number two challenge, say<br />

survey respondents.<br />

Indeed, the attempt to optimize products for environmental<br />

impact rather that just to meet government<br />

requirements, say Aberdeen analysts, “can present<br />

unfamiliar obstacles for engineers traditionally tasked<br />

with assessing product form, fit and function.”<br />

The reality of developing eco-friendly products “often<br />

requires product development teams to contemplate<br />

factors, materials and approaches that they traditionally<br />

would not have considered,” they continue.<br />

Not that it’s keeping executives from feeling<br />

quite green, at least not for now. More than half<br />

of companies have deployed some form of a design<br />

for a greener products strategy, according to<br />

a 2008 survey of engineer executives. All told, a<br />

whopping 96 percent of companies surveyed currently<br />

are pursuing at least one design for a green<br />

strategy. What’s more, the call to arms is coming<br />

from the top down, Aberdeen analysts argue, as<br />

36 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


push for change often generates from corporate and board<br />

level executives.<br />

To define “green” within this discussion, respondents were<br />

following three basic paths: products from or for recycled or<br />

reclaimed materials plus friendly disposal, reducing/eliminating<br />

natural resource consumption and emissions, and reducing<br />

packaging and logistics costs.<br />

In some ways, those higher-level executives feel as if they<br />

don’t have much choice but to move in these directions. The way<br />

things are viewed, you gotta give customers what they want.<br />

“Essentially, no executive can publically say no to a green<br />

initiative without public scrutiny of eco-friendly watch organizations,”<br />

Aberdeen analysts find.<br />

When asked about the drivers of greener<br />

product development, respondents listed<br />

corporate responsibility, conscientious customers<br />

and demand for better use of natural<br />

resources all among the top five, while<br />

a “corporate responsibility initiative” was<br />

named as a top driver by 74 percent of respondents<br />

in another recent survey.<br />

That’s not all good news, as it points<br />

to what’s arguably the biggest challenge<br />

so far with eco product initiatives: it’s difficult<br />

to measure the top and bottom line<br />

impact of growing social pressure to act<br />

responsibly. While there may be enormous<br />

pressure to go green, “it’s hard to<br />

quantify the advantage,” Aberdeen analysts<br />

point out.<br />

Traditional product development strategies<br />

can be measured directly, Aberdeen<br />

analyst argue, either in terms of dollars<br />

saved in a budget or a shortened cycle,<br />

but business benefits tied to improved<br />

branding and differentiation “are harder<br />

to measure and an order of magnitude<br />

removed, particularly with the product<br />

development organization.”<br />

And make no mistake, sales managers<br />

and financial officer types will need to<br />

hear about more than “soft” benefits and<br />

proper public perception, much less the<br />

altruism of doing the right thing, in order<br />

to embrace the movement. For them,<br />

eco means an opportunity for growth, a<br />

means to differentiate what they see as a<br />

“commodity” product, findings suggest.<br />

In other words, it’s the desire for the proverbial<br />

“new and improved” product.<br />

The problems is, that won’t likely work<br />

for everyone. Certainly, there is heavy social<br />

pressure on corporations to lessen their<br />

environmental impact, and consumers like<br />

to think of themselves as doing their part<br />

to fight climate change. It still remains to be<br />

seen, however, whether or not consumers<br />

are willing to walk the walk with their wallets and pay the premium<br />

that’s still present most of the time.<br />

Surveys of retailers from both RSR Research and Retail Forward<br />

from earlier this year, for example, both cited little or no<br />

demand from consumers as a top barrier to introducing more<br />

green products into stores. More recently, a July 2008 survey of<br />

more than 2,800 U.S. consumers age 16 years and older by Yankelovich<br />

suggests that Americans who are strongly concerned<br />

about the environment still represents a “niche opportunity,”<br />

says Walker Smith, Yankelovich president.<br />

“While (consumers) are highly aware of environmental issues<br />

due to the glut of media attention, the simple fact is that<br />

<strong>Fall</strong> 2008 | <strong>InsideOutdoor</strong> | 37


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Top Five Challenges for Developing Green Products<br />

Challenge<br />

High expense associated with developing new technologies that are green or<br />

compliant<br />

43%<br />

Regulations differ widely according to regions and countries around the world 30%<br />

Difficulty measuring unconventional ROI on green products 25%<br />

Difficulty in understanding applicable regulations due to exemptions and<br />

shortages of knowledgeable employees<br />

24%<br />

Greener materials and technologies require new and large capital<br />

manufacturing investments<br />

24%<br />

Source: Aberdeen Group<br />

% of All Respondents<br />

DEALERS WANTED<br />

Top Five Pressures Driving Green Product Development<br />

Pressure<br />

Developing green products part of corporate social responsibility initiative 37%<br />

Green products offer greater competitive product differentiation 35%<br />

Conscientious customers demand products that are more eco-friendly 28%<br />

Compliance to green related regulations required for market entry 26%<br />

Customers demand for products that use natural resources more efficiently 23%<br />

Source: Aberdeen Group<br />

% of All Respondents<br />

‘going green’ in their everyday life is simply<br />

not a big concern or a high priority,”<br />

says Smith.<br />

A mere 13 percent of those surveyed<br />

by Yankelovich, says Smith, are “strongly<br />

concerned” about the environment, while<br />

less than a quarter believe they can make<br />

a difference.<br />

And while Al Gore’s An Inconvenient<br />

Truth received widespread acclaim from<br />

the media and members of the scientific<br />

community, less than 20 percent of consumers<br />

saw the movie or read the book,<br />

say Yankelovich findings.<br />

Some may argue that the current economic<br />

crisis is distracting consumers from<br />

just about every other issue under the sun,<br />

including the environment. But no matter<br />

the reasons, such results already are raising<br />

questions about the potential bottomline<br />

benefits that can be derived from<br />

investing in socially responsible product<br />

development. Unless consumers begin to<br />

change their tune, one has to wonder how<br />

much patience American manufactures<br />

will show toward green investments outside<br />

of regulatory-driven necessities.<br />

Not that all hope is lost, by any means.<br />

In its sixth annual report on the carbon<br />

footprints of Global 500 companies, the<br />

Carbon Disclosure Project, a not-for-profit<br />

organization that acts as an intermediary<br />

between shareholders and corporations on<br />

climate change-related issues, argues that<br />

some companies confirmed billions of dollars<br />

in savings as a result of sustainability<br />

efforts in operations and packaging.<br />

Even within the seemingly pessimistic<br />

Yankelovich study, Smith makes the point<br />

that despite “most consumers’ lukewarm<br />

attitudes toward green,” companies that<br />

successfully convey the benefits of green<br />

attributes in a product can make those attributes<br />

a key feature in the buying decision<br />

of consumers who are just moderately<br />

concerned about climate change and the<br />

environment. That could include all but<br />

the 29 percent of consumers described by<br />

Yankelovich as “Greenless,” or unmoved<br />

by environmental issues and alarms.<br />

Possibly most encouraging of all, Aberdeen<br />

researchers found a direct correlation<br />

between the length of time a company<br />

has been pursuing a green strategy and<br />

the level of success in generating a positive<br />

return from it. So companies that have<br />

had the opportunity to figure out what<br />

does and does not work well earlier than<br />

their manufacturer peers are dramatically<br />

more likely to hit launch dates, stick within<br />

budgets and minimize price increases.<br />

That seems to suggest that if manufacturers<br />

continue to push on, the premium<br />

price paid for greener products eventually<br />

goes away. And at that point, the need<br />

to change consumer behavior becomes<br />

much less of a factor.<br />

In the long term, eco-friendly product<br />

development could have a bright future.<br />

But that’s assuming manufacturers of all<br />

types can be persuaded to show patience,<br />

seeing how, in the nearer term, as we<br />

have said before, things likely get harder<br />

before they get easier.<br />

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<strong>Fall</strong> 2008 | <strong>InsideOutdoor</strong> | 39


Klymit Pumps the Gas<br />

Top Sources of Shrink<br />

It’s probably not surprising that someone decided<br />

Employee theft of merchandise to investigate storesthe possibilities of using noble gases<br />

the chambers when needed via small gas canisters<br />

(dubbed “hotshots” by the company) that are sold<br />

along with the garment. Each canister can refill a<br />

as an alternate form of insulation within outdoor garment about seven to 10 times, Information says Klymit, Sources: and the Outdoor versu<br />

Customers stealing merchandise<br />

garments and gear. After all, noble gases (in this company plans to sell replacement Fitness canisters Consumers through<br />

Employee theft of cash<br />

(voids, case post-voids, argon, etc) xenon and krypton) can be as much as its retail partners. Prices have yet to be finalized, but<br />

five times Paper shrink more efficient in terms of heat transfer, Klymit expects a replacement set of canisters 57% to cost<br />

60<br />

(missed markdowns, according incorrect to PO) researchers at Klymit, which introduced consumers about $20.<br />

50%<br />

Fitness<br />

its Fraudelent gas insulation returns technology to the outdoor market at Since a very little amount of gas 50is required to keep<br />

Outdoor<br />

Organized the recent crime OR ringsSummer Market.<br />

a user warm – a garment at full 40capacity would be<br />

33%<br />

What’s more, argon, xenon and krypton are under less than 1 pound of pressure per square inch,<br />

Register under-rings (sweethearting)<br />

actually lighter than the air we breathe, providing says Nick Sorensen, director of business 30<br />

25% 2<br />

development<br />

Employee theft of<br />

sufficient levels of insulation in incredibly slim for Klymit – garments will be highly compressible. 16%<br />

merchandise in distribution<br />

20<br />

And<br />

13%<br />

Lost<br />

profiles.<br />

or stolen shipments<br />

The possibilities, says Klymit, include sleek if the gas is fully removed, a cold-weather garment<br />

dress style pants that can double on the ski slopes can be squished down to a very small<br />

10<br />

size in order to<br />

Fraudulent credit or card windbreakers transactions that can handle temperatures at high minimize packing space. 0<br />

Web sites TV shows Product<br />

Saleable merchandise elevations. used as supplies Meanwhile, a Klymit glove could be heat There’s also a green element to the story. The noble review sites<br />

welded to allow for seamless finger tips along with gases used by Klymit, after all, are naturally present<br />

Fraudulent check transactions<br />

minimal volume, thereby increasing hand dexterity. in the atmosphere and are extracted Source: by Hanson the Dodge company Creative<br />

With the Klymit 0% 10% system, 20% wearers 30% 40% control 50% 60% the 70% directly 80% from the air we breathe, so the processes<br />

regulation of temperature though an integrated required to produce synthetic fill is eliminated.<br />

Source: RSR Research<br />

dial that controls the amount of gas held within Likewise, “you will never see our insulation in a<br />

the chamber system that’s built into the product.<br />

The dial also acts as a valve by which users refill<br />

landfill,” says Sorensen.<br />

As for the downsides, gas cannot be contained<br />

within fabric for extended periods of time, so a winter<br />

jacket sitting in the closet for the entire off season<br />

Comparison of Heat Transfer, Gas vs. Fiber Insulation<br />

will lose its “loft,” so to speak. Along those lines, a<br />

jacket that requires gas canisters, valves and dials<br />

to function, as well as the possible purchase of refill<br />

6<br />

Fiber Insulations<br />

canisters down the road, may be a bit cumbersome<br />

Ar<br />

on the sales floor and inevitably Percent will lead Playing to some Games While Campi<br />

5<br />

Kr Klymit gases skepticism from consumers.<br />

4<br />

3<br />

Xe<br />

*<br />

On the other hand, Klymit envisions the earliest<br />

Card games<br />

adopters being high-end, ski resort visitors who love<br />

Pen and paper puzzles<br />

to have the latest technology and gadgetry.<br />

40%<br />

Of course, Klymit is at the very earliest Dice games stages with 25%<br />

its gas insulation technology, primarily Checkers/chess focused, up to 18%<br />

2<br />

*<br />

this point, on prototyping and getting the Scrabble attention of<br />

16%<br />

vendors’ research and development teams. So enduse<br />

products likely won’t be hitting retail sales floors<br />

1<br />

Monopoly 14%<br />

*<br />

* Backgammon<br />

The thicker the insulation, the less heat is lost<br />

*<br />

8%<br />

any time soon.<br />

0<br />

That said, it’s worth keeping an eye 0% on this 10% 20% 30% 40% 50%<br />

2.5 4.5 6.5 8.5 10.5 12.5 14.5 emerging technology, if for no other reason than the<br />

Thickness (mm)<br />

dominate resources required Source: in this KOA case are cheap<br />

Source: Klymit<br />

and plentiful.<br />

Heat Transfer (W)<br />

On-Spec and<br />

In-Stock<br />

Outdoor Component Swatches and Shorts<br />

40 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


Optimer, 180’s Settle<br />

Infringement Case<br />

Optimer Performance Fibers has settled with 180’s<br />

concerning a patent and trademark infringement upon<br />

its Dri-release with FreshGuard product. The original<br />

complaint identified work wear shirts sold online by<br />

180’s under its Gorgonz label as far back as 2005 that,<br />

although marked with the Dri-release with FreshGuard<br />

patent number, did not contain Dri-release yarn. It also<br />

identified 180’s ear warmers also not made of Drirelease<br />

that were sold bearing the Dri-release with<br />

FreshGuard logo.<br />

“Dri-release is well known in many markets as a<br />

highly effective moisture management technology<br />

brand. This action is critical to protect our patent<br />

as well as the integrity of Dri-release products sold<br />

to trusting consumers,” says Beth Moore, Optimer<br />

director of operations.<br />

Green Springs across<br />

the Supply Chain<br />

As most would expect, the recent OR Summer<br />

Market was awash in new eco-friendly offerings and<br />

sustainability stories, with news and new materials<br />

generated from up and down the supply chain.<br />

Among the bigger stories, buyers of nylon 6.6 now<br />

have a new alternative, as both Toray Industries and<br />

Unifi separately announced nylon yarns made from<br />

recycled material.<br />

Both options utilize pre-consumer nylon fiber<br />

waste, or “off-spec” yarn, that is collected during<br />

the production of traditional virgin nylon fiber and<br />

converted to the recycled nylon. While this process<br />

doesn’t take plastic bottles out of landfills, as Unifi’s<br />

Repreve recycled polyester does, Repreve Nylon<br />

conserves the equivalent of 6 million gallons of<br />

Making Virgin Nylon Versus Making Repreve<br />

Virgin Nylon 6.6 Process<br />

Crude oil wellhead<br />

Crude oil refinery<br />

Benzene<br />

Cyclohexane<br />

Hexamethylene & adipic acid<br />

Nylon salt<br />

Polymerization<br />

Extrusion<br />

Texturing<br />

Source: Unifi<br />

Repreve Nylon 6.6 Process<br />

Process eliminated<br />

Process eliminated<br />

Process eliminated<br />

Process eliminated<br />

Process eliminated<br />

Process eliminated<br />

Repreve chip production<br />

Extrusion<br />

Texturing<br />

gasoline annually compared to the production of<br />

virgin nylon or polyester, says the company. In other<br />

words, for every pound of Repreve nylon yarn, 77,000<br />

BTUs are conserved, or the equivalent of 0.6 gallons<br />

of gasoline.<br />

Meanwhile, Toray’s new ecodream requires only<br />

15 percent of the energy consumption required to<br />

produce virgin nylon, say Toray sources, while the<br />

greenhouse gas emissions are only 20 percent of<br />

virgin nylon production.<br />

Unifi has partnered with Burlington Worldwide and<br />

United Knitting in the development of new woven and<br />

knit fabrics using Repreve nylon. Burlington will feature<br />

Repreve nylon under the Generations Collection,<br />

targeting technical sportswear. United Knitting will<br />

introduce Repreve nylon in a series of new eco-friendly<br />

knit fabrics for activewear.<br />

And speaking of Unifi, Polartec has fully embraced<br />

Repreve recycled polyester for many of its offerings.<br />

The company says it will save 38 million pounds of<br />

CO2 annually by using recycled yarns, and by 2009<br />

expects 20 percent of all Polartec products to contain<br />

at least 50 percent recycled material.<br />

<strong>Fall</strong> 2008 | <strong>InsideOutdoor</strong> | 41


Likewise, Primaloft continues to emphasize its<br />

Eco Yarn blend of 50 percent virgin Primaloft and 50<br />

percent recycled fibers made from plastic bottles.<br />

Continuing in the performance synthetics category,<br />

Invista also made some noise with the introduction<br />

of its COOLMAX EcoTech for legwear, which delivers<br />

the same high-performance, quick-dry benefits and<br />

comfort level as the current COOLMAX fabric with the<br />

added boost of being made from recycled resources,<br />

namely post-consumer PET bottles. In development<br />

since May 2007, EcoTech fiber will be available in two<br />

levels: Everyday and Extreme Performance.<br />

Tests for absorbency, wicking, hand, durability<br />

and abrasion resistance showed COOLMAX EcoTech<br />

fibers to be equivalent to existing COOLMAX fabric<br />

standards. EcoTech fibers also demonstrated superior<br />

results over current COOLMAX when tested for<br />

whiteness and piling, say Invista sources.<br />

Performance sock companies DeFeet and Injinji are<br />

among the earliest adopters to incorporate EcoTech<br />

into their lines.<br />

Elsewhere, Nüwa Textiles made its initial splash<br />

at the OR show and is hoping the ripples grow into<br />

a massive wave. For Nuwa, keeping plastic bottles<br />

out of landfills and building the market for recycled<br />

materials is just the beginning. Ultimately, the weaver<br />

wants textile executives to reconsider their entire<br />

production processes.<br />

“We look to deliver design innovation and a strong<br />

commitment to the environment that is unmatched<br />

in textile manufacturing,” said company president<br />

Michael Shih.<br />

To that end, the company’s facilities employ<br />

advanced energy production, efficient energy use,<br />

water-conserving dyeing machinery, emissions<br />

recycling and effluent treatment, while at the same<br />

time delivering eco-friendly fabrics to manufacturers<br />

worldwide. The weaving mills, which produce more<br />

than 20 million yards of fabric each month, are ISO<br />

9001, 14001 and 18001 certified, while Nüwa’s dyeing<br />

and finishing plant is Oeko-Tex certified and is in the<br />

process of certification by bluesign. In fact, a bluesign<br />

staff member informed the company that the 101<br />

liters of water per kilo of fabric it dyed was far below<br />

the 150 liters used by companies employing industry<br />

best practices.<br />

“We are continually changing<br />

our machines and refining our<br />

processes, filtering our waste<br />

and rethinking our transport,”<br />

says Shih.<br />

“We are continually changing our machines<br />

and refining our processes, filtering our waste and<br />

rethinking our transport,” says Shih.<br />

What’s more, the company insists that all of the<br />

factories in its supply chain recycle and reduce their<br />

water usage, control their air emissions and implement<br />

fair labor practices, says Shih.<br />

Honmuye Enterprises, for example, a weaving<br />

company in the Nüwa alliance, recycles 70 percent<br />

of the water used by its machines, while alliance<br />

member Sunny Dyeing and Finishing, owned by Shih’s<br />

father, eliminates open air emissions through a new<br />

coal gasification system and recycles water in its own<br />

water-treatment plant.<br />

“We are simply putting one foot in front of the<br />

other, to create a future where pollution and waste<br />

do not dominate, where chemistry is benign and<br />

transparency in business is a given,” says Shih.<br />

A similar philosophy is at work at German/<br />

Chinese leather producer ISA Tan Tec. While much<br />

still must be done to reduce the impact of effluents<br />

discharged from tanneries, ISA Tan Tec is taking<br />

steps in the right direction with news that ground<br />

has been broken on a new “ecologically friendly<br />

model factory” in Saigon, Vietnam. For starters, the<br />

plant will emit 35 percent less CO2 than conventional<br />

production facilities.<br />

“The demand from clients such as Timberland,<br />

New Balance, Keen, and Hush Puppies for<br />

ecologically friendly leather is increasing rapidly,”<br />

said Thomas Schneider, ISA Tan Tec founder and<br />

CEO. “That’s why, in addition to our new ecological<br />

factory in China, we’re building a second factory<br />

where our environmental concept will be even more<br />

thoroughly implemented.”<br />

Within the new facility, the hot water needed for<br />

the tanning process will be heated via solar modules,<br />

which also serve as roofing for the company parking<br />

lot, while ground water is pumped out by windmills.<br />

ISA Tan Tec also makes use of excess heat generated<br />

during production. The water heated while cooling<br />

hydraulic machinery, for instance, is channeled into<br />

the hot water tank. In addition, the company saves<br />

energy by using state-of-the-art tanning drums and<br />

infinitely variable air compressors. For its waste water<br />

treatment, ISA Tan Tec employs solid-liquid separation<br />

and continual waste water recycling to reduce the<br />

quantity of waste water treated, further decreasing<br />

energy consumption.<br />

“This is the only factory in the industry of this<br />

size that is pursuing such an ambitious environmental<br />

plan,” said Schneider.<br />

The new tannery will start operations in June<br />

of 2009 with 280 employees expected to produce 2<br />

million square meters of leather each year.<br />

42 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


Vibram Stands<br />

Out with 2CM<br />

Performance quality does not have<br />

to be boring, argues Vibram, so the<br />

sole maker has applied it extensive<br />

know-how in molding techniques to<br />

create an “Urban” range of high-tech<br />

soles that sport a unique look and<br />

leave a fun footprint. Vibram’s 2CM<br />

(two color molding) is the result of<br />

an exclusive process to manufacture<br />

high-precision multi-color rubber<br />

soles, thus making possible a wide<br />

array of creative ideas.<br />

For its 2CM, Vibram has developed<br />

a technique that eliminates the groove<br />

typically found between colors or<br />

different types of rubber, thus making<br />

possible seamless shifts in color<br />

without producing “empty zones.”<br />

Originally developed with the<br />

snowboarding market in mind, Vibram<br />

expects to apply its 2CM technology<br />

to skateboarding, travel and street<br />

sport markets, as well.<br />

“With 2CM, the sole becomes a<br />

creative element, almost a work of<br />

art, and a means of expression for<br />

the wearer,” says Vibram.<br />

Vibram also released its IdroGrip,<br />

which the company describes as “the<br />

new reference for grip in a modable<br />

rubber compound.” Designed for use<br />

in treads with large contact surfaces<br />

and a wide vartiety of wet and dry<br />

activities, IdroGrip “was perceiveably<br />

stickier than the competition on wet<br />

and dry rock and matted grass,” says<br />

the company.<br />

Vibram is bringing IdroGrip to<br />

market with leading brands for spring<br />

2009 including Chaco, Cloudveil,<br />

Shimano and Vasque.<br />

Cotton Gets<br />

Picked for<br />

Performance<br />

No doubt related to the<br />

intuitive connection between<br />

“sustainability” and “natural<br />

products,” cotton has been<br />

getting some increased<br />

attention of late, and it’s more<br />

than just the increasing potential<br />

for organic cotton. There’s also<br />

some new opportunities for<br />

performance applications.<br />

Leading the way, Cotton<br />

Incorporated recently unveiled its<br />

TransDRy moisture management<br />

technology, a system that<br />

enables the production of quickdrying,<br />

engineered fabrics for<br />

performance apparel. Cotton fabrics<br />

made with TransDRY offer cotton’s<br />

familiar comfort and softness<br />

while staying dry since they are<br />

engineered to transfer moisture in<br />

one direction, away from the skin<br />

to the outside of the fabric, where<br />

moisture can evaporate.<br />

<br />

<br />

Slip Cocoon’s new Thermal Liner into your<br />

bag to actively regulate temperature and<br />

moisture for a better nights sleep!<br />

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regulation with<br />

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• 100% CoolMax ® for<br />

quick-drying moisture<br />

management<br />

• Mummy or<br />

Rectangular-shaped<br />

sleeping bag liners<br />

• MummyLiner in<br />

Women’s and<br />

standard length<br />

Available at Outdoor & Travel Shops Nationwide<br />

WWW. COCOONUSA. COM 1.800.254.7258<br />

“With 2CM, the sole becomes a creative<br />

element, almost a work of art, and a means<br />

of expression for the wearer,” says Vibram.<br />

<strong>Fall</strong> 2008 | <strong>InsideOutdoor</strong> | 43


”Many synthetic fabrics in the market claim to<br />

have the ability to move moisture away from the body<br />

to the outside of the fabric,” says David Earley, Cotton<br />

Incorporated’s director of supply chain marketing. “But<br />

most do nothing more than absorb perspiration into<br />

the fabric, staying as wet on the inside of the garment<br />

as they are on the outside.”<br />

According to Earley, Cotton Incorporated spent<br />

the past year conducting moisture management<br />

testing to gauge the performance advantage of<br />

TransDRY technology, utilizing testing equipment,<br />

called the MMT Tester, from SDL Atlas in the United<br />

Kingdom. Originally developed by Hong Kong<br />

Polytechnic University, the MMT Tester has the ability<br />

to measure the differential wetness of both sides of a<br />

performance fabric and calculate a one-way moisture<br />

transfer index.<br />

“Fabrics engineered to have one-way transfer<br />

performance beat any synthetic product we’ve tested<br />

in head-to-head comparisons – it’s not even close,” says<br />

Earley. “We think this is an incredible breakthrough for<br />

cotton in the world of performance apparel that will<br />

help us compete head-to-head with synthetics.”<br />

Longworth Industries, an American manufacturer<br />

of high-tech performance apparel and base layer<br />

garments, will be the first to bring a TransDRY product<br />

to market under its new PolarMax Naturals brand.<br />

Longworth has been field testing prototype garments<br />

with branches of the military to gauge performance<br />

and acceptability of the TransDRY technology. The<br />

consumer market will be next up, says Trey Harris,<br />

Longworth’s senior director of business development<br />

“At the end of the day, people just like wearing<br />

cotton, and with the moisture-management factor of<br />

TransDRY, there’s a real advantage,” he says, pointing<br />

to the company’s cotton double-knit. “With untreated<br />

cotton on the outside of the fabric and treated cotton<br />

against the skin, moisture finds its way through better<br />

than our synthetics.”<br />

The concept of TransDRY and cotton “is<br />

phenomenal for Longworth,” Harris says. “The cotton<br />

is sustainably grown in the U.S., and it addresses<br />

a core consciousness among consumers against<br />

petroleum-based products.”<br />

“We think this is an incredible<br />

breakthrough for cotton in the<br />

world of performance apparel<br />

that will help us compete<br />

head-to-head with synthetics.”<br />

At the same time, instead of applying chemistry<br />

to the entire fabric, Cotton Incorporated uses it<br />

selectively in lower amounts on certain areas of fabrics<br />

to engineer to the right level of performance. The<br />

result is responsible and more sustainable production,<br />

says Cotton Incorporated, a program funded by U.S.<br />

growers of upland cotton and importers of cotton<br />

and cotton textile products designed and operated to<br />

improve the demand for and profitability of cotton.<br />

Spectrum Yarns, Inc., and Buhler Quality Yarns Corp.<br />

initially will be the providers in the Western hemisphere<br />

of cotton yarn treated with the TransDRY technology.<br />

Spectrum and Buhler have aligned themselves with<br />

several knitting mills and full-package garment makers<br />

to provide performance fabrics and yarns.<br />

“TransDRY will forever change the way consumers<br />

view cotton,” says Mike Carter, director of business<br />

development for Spectrum Yarns. “The superior<br />

wicking performance of TransDRY will further launch<br />

the fiber into fabrics for performance apparel.”<br />

From the surface to the interior, this summer<br />

PrimaLoft added to its yarn offerings with the announcement<br />

of PrimaLoft Cotton Blend, a combination of 50<br />

percent PrimaLoft fiber and 50 percent cotton.<br />

The end result is a yarn that offers high abrasion<br />

resistance and dries faster and absorbs less moisture<br />

than standard cotton, making it a solid choice for<br />

outdoor garments such as socks, hats, sweaters, base<br />

layers and linings.<br />

“Since last year’s introduction of PrimaLoft yarn,<br />

we’ve been developing new yarns with different<br />

blends,” says Ronald L. Comer, director of international<br />

sales, PrimaLoft Yarn Division. “By blending PrimaLoft<br />

fibers with cotton, we were able to create a yarn that<br />

provides softness, comfort, durability and a faster<br />

drying rate than an all-cotton product.”<br />

The PrimaLoft Cotton Blend yarn also is easy to<br />

care for, as it is machine washable and dryable, and<br />

dries faster than 100 percent cotton, says Comer.<br />

Elsewhere, there’s also development in the world<br />

of washable waxed cotton. Historic U.K. supplier British<br />

Milleran is on top of a trend toward light waxed cotton<br />

fabrics and easy care finishes. The company’s new<br />

Driden is made with special synthetic wax that has the<br />

look, feel and function of the original waxed cotton but<br />

is fully washable. Typically, waxes must be re-applied<br />

to the finished garment from time to time in order to<br />

maintain its look and weather resistance. Cleaning is<br />

done by wiping the surface with a damp cloth.<br />

The Driden finish, on the other hand, is permanently<br />

infused into the fabric, not only making it washable but<br />

also applicable to lighter weight fabrics and even to<br />

synthetics, lending itself to a wider array of product<br />

categories that require water and wind resistance but<br />

need a traditional look.<br />

44 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


Available in a variety of widths for innumerable applications, Lunabrite changes the game<br />

in terms of piping possibilities.<br />

“We have customers that wouldn’t even look at the<br />

original waxes simply because of the care factor,” says<br />

Chris Parkes, national sales manager at Concept III Textiles,<br />

through which British Millerain products are available in<br />

North America. “Now we have several sampling Driden<br />

for new outerwear projects including everything from<br />

sportswear-styled outerwear to wind shirts.”<br />

Though the new Driden washable wax finish can be<br />

applied to a wide range of fabrics, Concept III believes<br />

strongly in three stock cotton versions: Driden Kato,<br />

a twill; Driden Sahara, a cambric; and Driden Sahara<br />

Sun, a 50/50 hemp and cotton canvas.<br />

Pied Piping<br />

What do you get when you have reflective piping<br />

that doesn’t require an immediate light source to<br />

emit a reflection? The answer is all kinds of design<br />

possibilities that go beyond safety and extend into<br />

aesthetic and applications for apparel, marine, outdoor<br />

gear and even decks and patios.<br />

In actuality, Lunabrite is not a “reflective” piping<br />

technology at all but serves many of the same<br />

purposes. A sewable trim piping, Lunabrite is a<br />

photo luminescent flexible light tube technology that<br />

regenerates with sun or lamp light.<br />

Along with the obvious emergency and public<br />

safety applications, Lunabrite can be customized to<br />

attach to virtually any product, says Peter Tarlton,<br />

Lunabrite co-founder and inventor. Hence, “we are<br />

seeing it’s relevance in other industries such as<br />

architectural, marine, apparel, footwear and a wide<br />

range of outdoor equipment.”<br />

Imagine, for instance, a tent illuminated with<br />

Lunabrite trim in order to help campers find their way<br />

home after a late-night visit to the pit toilet, or tire<br />

spokes and tennis shoes tricked out with Lunabrite to<br />

enhance both the safety and aesthetic appeal of the<br />

product, while providing a point of differentiation.<br />

Activated within five minutes of exposure to a<br />

light source, Lunabrite achieves maximum brightness<br />

in about 30 minutes and can be seen as far as 100<br />

yards away, say company sources. The brightest light<br />

is emitted during the initial three to four hours after<br />

exposure, but the perceptible glow can be visible up<br />

to a maximum of 12 hours.<br />

Lunabrite Light Technology is available in two<br />

colors (blue and green) and in diameters ranging from<br />

5/16 inch to 1/2 inch with a 1/4 inch selvage edge<br />

for mechanical attachment or with custom profiles.<br />

It is machine washable, non-toxic, weather and UV<br />

resistant and antimicrobial.<br />

<strong>Fall</strong> 2008 | <strong>InsideOutdoor</strong> | 45


Back Office<br />

TO CATCH A THIEF<br />

Solving the worst kind of shrink<br />

by James W. Bassett<br />

According to a U.S. Chamber of Commerce<br />

research study conducted in 1975, one-third of all<br />

small business failures are caused by employee theft.<br />

Despite improvements in alarms, surveillance cameras<br />

and other security hardware, employee theft still takes<br />

the same toll on small business today. But you’re<br />

primary interest is in your store and the employee<br />

theft problem you may have now or may confront in<br />

the future.<br />

Some people wonder why employees steal.<br />

Is it always “need” or “greed” as many textbooks<br />

claim? In reality, it’s not that simple. Employees<br />

steal because they see themselves as victims<br />

enabling them to blame their stealing on someone or<br />

something else. Employees who steal believe “I am<br />

owed, but I haven’t received. So I will make things<br />

even by taking what is owed to me.” The thief can<br />

blame society, prejudice, low pay, under appreciation,<br />

overwork, poverty, bad luck, parental neglect, parental<br />

overindulgence, etc., etc.<br />

Once employee theft occurs in a location, it can<br />

quickly spread like a disease among employees. The<br />

antidote is to confront thievery quickly and decisively.<br />

If other employees observe a co-worker fired or<br />

prosecuted for stealing, they are far less likely to<br />

steal. Conversely, ignoring employee theft sends the<br />

message that management is either indifferent to<br />

employee theft or powerless to stop it.<br />

The busy holiday season and the chaos it often<br />

brings to retailers is a perfect storm for employee<br />

theft. It is nearly impossible for outdoor retailers to<br />

continually conduct inventories during this hectic<br />

period. Most employee theft committed during<br />

November and December is not discovered until<br />

January. Additionally, many small stores hire temporary<br />

workers who know their jobs will be gone by New<br />

Year’s Day. The shorter the employee’s tenure, the<br />

more likely she will steal from her employer.<br />

This year may be a banner year for employee<br />

theft. Recent events in our country have spawned<br />

millions of American workers who see themselves<br />

as victims. Some truly are victims who face financial<br />

disaster. Devastating hurricanes, rapidly increasing<br />

prices, home mortgage foreclosures, stock markets<br />

losses, rampant inflation, a general recession and<br />

expensive gasoline are just some of the factors<br />

threatening to make this holiday season an employee<br />

theft record breaker.<br />

Once an employee starts stealing, he continues<br />

stealing in progressively larger amounts until he is<br />

caught or strongly fears he is going to be caught.<br />

Stealing employees often quit when a theft investigation<br />

is announced. Others quit during the<br />

investigation. The thief believes that once he has left<br />

your company, he can’t be prosecuted.<br />

When you experience an employee theft, you want<br />

to report it to the police right away. A uniformed officer<br />

usually will come to your store and take a report. He<br />

will hand your case over to a detective who will then<br />

come out and interview you. But this may be the last<br />

you hear from the detective. Most police agencies<br />

don’t like employee theft cases because they are<br />

difficult to investigate. Most employee theft cases<br />

yield no eye witnesses and no physical evidence. Even<br />

when stealing employees are caught, most employers<br />

choose not to prosecute. This leaves the detective<br />

feeling like he’s wasted his time. Metropolitan police<br />

departments consider employee theft cases a low<br />

priority. Their first priority is crimes against persons<br />

rather than property. This means your employee theft<br />

case will probably be pushed to the back burner.<br />

How do you solve your employee theft case? The<br />

best way to find out which employee(s) are stealing<br />

from you is to ask the people who can probably tell you<br />

– your honest employees. We have found that better<br />

than 80 percent of the time, employees who were not<br />

involved in the theft strongly suspect which co-worker(s)<br />

committed the theft. Sometimes they know for sure<br />

which co-worker is the culprit.<br />

There are two ways of asking your employees what<br />

they know about a theft. First, you can individually interview<br />

each of your employees and ask them what they know<br />

about the theft, who they think stole what is missing,<br />

and why they think so. However, most store owners feel<br />

uncomfortable assuming the role of interrogator. They fear<br />

damaging rapport with their employees and fear company<br />

morale might be affected. Others simply don’t have the<br />

time or the inclination to investigate a theft in their stores.<br />

However, there is an alternative.<br />

The alternative is a theft investigation questionnaire<br />

administered to all employees who had access to<br />

what was stolen. The theft investigation questionnaire<br />

is a pen and paper investigative tool – a written theft<br />

interview you administer to your employees in a group<br />

like a written test in school. The theft investigation<br />

questionnaire can be ordered from the author’s Web<br />

46 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


Back Office<br />

Top Sources of Shrink<br />

Employee theft of merchandise in stores<br />

Customers stealing merchandise<br />

Employee theft of cash<br />

(voids, post-voids, etc)<br />

Paper shrink<br />

(missed markdowns, incorrect PO)<br />

Source: RSR Research<br />

site, www.TheftStopper.com. It will be sent to you<br />

promptly via email with complete instructions for<br />

Comparison administration. of Heat Once Transfer, the Gas theft vs. questionnaires Fiber Insulation are<br />

completed, you can overnight them to a professional<br />

investigator for analysis. A detailed report with results<br />

6 for each employee is emailed back to you within<br />

Fiber Insulations<br />

two business days, depending upon the number of<br />

Ar<br />

5 questionnaires to be analyzed.<br />

Kr Klymit gases<br />

The theft investigation report divides the<br />

Xe<br />

4 suspects into two groups: employees * who might<br />

have committed the theft or employees who almost<br />

3 certainly did not commit the theft. Next, the report<br />

determines which employees are qualified to take<br />

2 polygraph examinations in compliance with federal<br />

* polygraph law – the Employee Polygraph Protection<br />

1 Act of 1988 (EPPA). Finally, the report ranks the<br />

*<br />

employees qualified for polygraph * tests in order of<br />

The thicker the insulation, the less heat is lost<br />

*<br />

0 the likelihood that each committed the theft. This<br />

enables you to ask your most likely suspect(s) to take<br />

2.5 4.5 6.5 8.5 10.5 12.5 14.5<br />

the polygraph test first. Thickness (mm)<br />

The investigator will also prepare the required<br />

Source: Klymit<br />

forms for you to submit to your polygraph-qualified<br />

employees for their signatures. The forms explain<br />

to the employees why they qualify as “reasonable<br />

suspects” to take polygraph examinations and their<br />

right to refuse polygraph examinations. The forms<br />

also explain your legal right as an employer to fire<br />

them if they refuse to take the polygraph test or they<br />

take the test and “flunk” it.<br />

Heat Transfer (W)<br />

Fraudelent returns<br />

Organized crime rings<br />

Register under-rings (sweethearting)<br />

Employee theft of<br />

merchandise in distribution<br />

Lost or stolen shipments<br />

Fraudulent credit card transactions<br />

Saleable merchandise used as supplies<br />

Fraudulent check transactions<br />

0% 10% 20% 30% 40% 50% 60% 70% 80%<br />

Typically, innocent employees<br />

agree to take the polygraph<br />

examination, pass it,<br />

Information<br />

are thanked<br />

Sources: Outdoor ve<br />

for their cooperation<br />

Fitness<br />

and return<br />

Consumers<br />

to<br />

work. Guilty employees usually quit<br />

57%<br />

their jobs on the spot 60after<br />

saying<br />

50%<br />

Fitn<br />

something like, “Since you don’t<br />

50<br />

trust me, I quit!” Sometimes the<br />

Out<br />

perpetrator will confess, 40 hoping 33%<br />

you will give him a second<br />

30<br />

chance<br />

25%<br />

or a neutral reference he can use to<br />

16%<br />

obtain another job. 20<br />

13<br />

Employee theft 10 investigation<br />

questionnaires identify the<br />

guilty employee(s) more 0 than Web sites 80 TV shows Product<br />

review sites<br />

percent of the time. When used<br />

together with polygraph testing,<br />

Source: Hanson Dodge Creative<br />

the success rate in identifying<br />

employee theft perpetrators is<br />

better than 95 percent.<br />

Theft investigation questionnaires<br />

can provide you with other<br />

benefits, as well. Once the questionnaires are<br />

administered, employee theft usually stops cold.<br />

Innocent suspects are quickly exonerated and<br />

returned to work. The thief can be identified quickly<br />

and verified by polygraph testing, if necessary. You<br />

will often identify the thief without polygraph testing.<br />

And once you catch an employee thief and remove<br />

him from your payroll, you establish a deterrent<br />

for other employees who might be thinking about<br />

stealing from you. The theft questionnaire method Card gamesof<br />

investigation is quick, effective, non-confrontational<br />

Pen and paper puzzles<br />

4<br />

and relatively inexpensive.<br />

Dice games<br />

25%<br />

Theft investigation questionnaires can help you<br />

solve almost every employee theft case you Checkers/chess experience<br />

18%<br />

and help you prevent employee theft from recurring. Scrabble<br />

16%<br />

For more information, visit www.TheftStopper.com Monopoly 14%<br />

or read Solving Employee Theft: New Insights, Backgammon New 8%<br />

Tactics, available on the Web site.<br />

0% 10% 20% 30% 40%<br />

James W. Bassett has been<br />

a professional theft investigator Source: KOA<br />

and polygraph examiner for more<br />

than 30 years. His book, Solving<br />

Employee Theft: New Insights, New<br />

Tactics is available from Booksurge.<br />

com, Amazon.com or the author<br />

himself. You can contact the author through his Web<br />

Percent Playing Games While Ca<br />

Transactional Emails Are Opened<br />

site, www.TheftStopper.com, or by calling him at<br />

(352) 277-6222.<br />

60%<br />

54%<br />

Transactional email<br />

<strong>Fall</strong> 2008 | 50% <strong>InsideOutdoor</strong> Typical | 47opt-in mess


Back Office<br />

Minding Your Own Business<br />

by Bill Taylor<br />

How many times have you heard someone say “mind your<br />

own business”? If you are the owner of a retail business,<br />

that may just be a reason to say, “Thank you – Come again!”<br />

We have seen many retail business owners get so wrapped<br />

up “in the business,” stocking shelves, contacting vendors,<br />

scheduling employees, etc., that they never seem to spend<br />

any time working “on the business,” often leading to missed<br />

opportunities or disastrous results.<br />

While it is easy to get caught up in the daily ins and outs<br />

of the retail business, especially in smaller stores, finding a<br />

good balance is key. That is not to say you shouldn’t focus your<br />

energies toward finding and selling customers, implementing<br />

inventory and financial systems and providing excellent<br />

customer service and product support, but a single-minded<br />

approach toward always working “in the business” may be<br />

holding your business back and keeping your profits down. We<br />

believe successful retailers, especially those who also happen<br />

to own the business, must make the time each and every<br />

month to work “on the business.”<br />

What do we actually mean when we say work “on the<br />

business?” This includes changing your perspective by taking a<br />

bird’s eye view and really looking objectively at all key areas of your<br />

business – from how you sell to customers, market your products,<br />

manage people and layout your aisles to a complete financial<br />

review. It includes looking beyond today to allow you to plan for<br />

growth, analyze trends, evaluate new products and product lines,<br />

develop deeper vendor relationships and so much more that could<br />

easily get missed while you’re redecorating your windows for the<br />

holiday season or handling a customer complaint.<br />

Getting Started<br />

A great way to get started working “on the business” is<br />

by developing a basic business plan. Your initial business plan<br />

does not need to be deeply thought through or encyclopedic<br />

in nature. In fact, if you’re just starting out, or if this is your<br />

first time putting together a business plan, less is more when it<br />

comes to developing the plan. A few pages, with a maximum of<br />

five, should probably do it. Your business plan needs to include<br />

what products you plan to sell and who your key suppliers will<br />

be; markets you intend to reach; primary target customers; how<br />

you will reach your customers; methods to recruit, hire and train<br />

employees; customer support programs and procedures; and<br />

most importantly your financial plan, including a projected profit<br />

and loss (P&L). Creating key performance indicators (KPIs) is<br />

another excellent way to establish metrics for your business.<br />

The next requirement is to make time available every<br />

month. We recommend that you spend at least a minimum of<br />

eight hours every month working on your business. Another<br />

good idea is to pre-schedule your calendar to block out this time<br />

each and every month for this work. Employees and suppliers<br />

requesting time to meet with you should be told that you have<br />

a prior commitment and you’ll gladly meet with them at another<br />

time. If finding a full day to dedicate to your business is difficult,<br />

try scheduling two half days or maybe two hours a week, if that<br />

works better for you. The importance lies in making the time<br />

investment each and every month, not whether it is done in a<br />

few short time periods or one long one.<br />

Weekly meetings or conference calls with staff also are a<br />

good way to work on the business. This can be a challenge in a<br />

retail environment where employee schedules are often diverse<br />

and flexible, so you need to be aware of when you can gather<br />

a majority of your people for these sessions, either in person<br />

or by phone, whichever works best. A good idea is to schedule<br />

meeting times in advance, preferably the same day and time<br />

each week, if possible, when you know you’ll have uninterrupted<br />

time with your key employees to discuss the business. Develop<br />

an agenda to be sure you cover the important items and metrics<br />

in every meeting. Timeliness is important, so be ready at the<br />

appointed time and don’t allow others to miss your meeting or<br />

be late. During your sessions review your business objectives<br />

and measure progress against the targets. Ask questions and<br />

challenge the answers you receive.<br />

Mind Your Numbers<br />

Discussing the financial elements is critical. Not every<br />

business person is financially savvy, but every smart business<br />

person needs to learn and understand the basic financials of<br />

successfully running their business. If necessary, ask for outside<br />

help in this critical area. If you don’t have a financial person on<br />

staff, look to a trusted business advisor, or your accountant/CPA<br />

to explain the numbers and the information they provide. Have<br />

them work with you to spot trends and patterns for your store<br />

and for the product lines in your store and ask questions about<br />

profits, margins and expenses. Learn how to read your P&L data<br />

and be able to tell what is going on in your business every month.<br />

It is also important to create an annual expense budget for your<br />

business at the beginning of the year and then stick to it!<br />

Don’t let the issues or problems of the day suck you in and<br />

become your single focus. While you must be involved in building<br />

and running the business, it shouldn’t be the only thing you do.<br />

Minding your own business is not only a great idea, it is essential,<br />

and you should thank everyone that reminds you to do so. After<br />

all, if you don’t mind your own business – who else will?<br />

Bill Taylor is the founder and president of Corporate Ladders,<br />

(www.corporateladders.com) specializing in management,<br />

sales and business development consulting and coaching<br />

for businesses and individuals that want to get to the top.<br />

Bill can be reached at wbtaylor@corporateladders.com or at<br />

201.825.8296.<br />

48 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


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Atlas Glove (www.lfsinc.com/atlasoutdoor) 39<br />

Baum Textile Mills (www.winterfleece.com) 35<br />

Bemis (www.bemisworldwide.com) 37<br />

Body Glide (www.bodyglide.com) 23<br />

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Kahtoola (www.kahtoola.com) 29<br />

Kiva Designs (www.kivadesigns.com) 26<br />

Lansky Sharpeners (www.lanskysharpeners.com) 29<br />

Optimer (www.drirelease.com) 19<br />

Outdoor Retailer (www.outdoorretailer.com) 38<br />

Outlast (www.outlast.com) 51<br />

Polarguard (www.polarguard.com) Back cover<br />

Ruff Wear (www.ruffwear.com) 33<br />

Samsonite (www.samsonite.com) 7<br />

SpareHand Systems/ (www.sparehandsystems.com) 12<br />

Stonman Avenue<br />

Vargo Outdoors (www.vargooutdoors.com) 12<br />

YakTrax (www.yaktrax.com) 5<br />

FREE SUBSCRIPTIONS<br />

Subscriptions to INSIDE OUTDOOR magazine are free to those working in<br />

the outdoor products value chain. Simply go to www.insideoutdoor.com<br />

and click on the subscribe link. Fill out the form completely and you will start<br />

receiving the magazine within six weeks.<br />

PAID SUBSCRIPTIONS<br />

Professionals related to the industry but not within the qualification<br />

catagories may purchase a one-year subscription. Basic rate: U.S., $59;<br />

Canada, $99; foreign, $199. (U.S. funds only). Please call 480-503-0770 to<br />

place your order.<br />

ADDRESS CHANGES, RENEWALS and CANCELLATIONS<br />

Go to www.insideoutdoor.com and click on the subscribe link. For address<br />

changes and renewals, simply fill out the form, submit it and your<br />

subscription will automatically be renewed with your most current<br />

information. To cancel your subscription, go to the “Cancellations”<br />

header, click “here” and follow the instructions.<br />

CORRESPONDENCE<br />

Send letters to the editor via email to Martin Vilaboy at martin@<br />

bekapublishing.com. All other correspondence should be directed to<br />

INSIDE OUTDOOR 745 N. Gilbert Rd., Ste. 124, PMB 303, Gilbert, AZ, 85234<br />

PRESS RELEASES<br />

INSIDE OUTDOOR magazine welcomes press releases and any other<br />

information relating to the outdoor products value chain. Releases<br />

should be emailed to Martin Vilaboy at martin@bekapublishing.com<br />

REPRINTS<br />

For high-quality article reprints, minimum of 100 quantity, please contact<br />

the publisher at 480-503-0770.<br />

ADVERTISING<br />

For a media kit or information about advertising, call Berge Kaprelian at<br />

(480) 503-0770, berge@bekapublishing.com<br />

50 | <strong>InsideOutdoor</strong> | <strong>Fall</strong> 2008


ADAPTIVE COMFORT


LEADING THE WAY<br />

FOR 35 YEARS.<br />

For 35 years, you have trusted POLARGUARD ®<br />

Insulation to help you navigate the outdoors.<br />

Whether exploring a local park, trekking in the<br />

mountains of Patagonia or scaling Everest,<br />

POLARGUARD ® has gone the distance with you.<br />

Thank you for making POLARGUARD ® Insulation part<br />

of your adventures. We look forward to joining you<br />

on all the journeys to come. For more information<br />

visit www.polarguard.com or call 1-704-586-7512.<br />

35TH<br />

ANNIVERSARY<br />

©INVISTA 2008. All rights reserved.

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