Performance Management and Business ... - Juergen Daum
Performance Management and Business ... - Juergen Daum
Performance Management and Business ... - Juergen Daum
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One Common KPI-Based “Truth” <strong>and</strong> Integrated <strong>Management</strong><br />
Processes as The Main Building Blocks<br />
Strategy <strong>and</strong><br />
Enterprise <strong>Performance</strong><br />
<strong>Management</strong> System<br />
External<br />
communication<br />
Strategic<br />
Planning<br />
Strategy <strong>Management</strong> Process<br />
<strong>Performance</strong> <strong>Management</strong><br />
Process<br />
KPIs/Measures as<br />
“communication basis”<br />
for management processes<br />
Product Lifecycle <strong>Management</strong><br />
Supply Chain<br />
<strong>Management</strong><br />
Customer<br />
Relationship<br />
<strong>Management</strong><br />
<strong>Business</strong><br />
Execution System<br />
Support Processes (HR, FIN, IT …)<br />
© SAP AG 2002, A02 (<strong>Daum</strong>) mySAP Financials Conference 27<br />
The Tableau de Bord: A conceptional framework for a comprehensive<br />
performance meassurement system<br />
Balanced Scorecard<br />
Strategy <strong>and</strong> Corporate<br />
<strong>Performance</strong><br />
Markets /<br />
Customers<br />
Financial Results<br />
Processes /<br />
Resources<br />
Strategic<br />
Projects<br />
Value Chain Scoreboard<br />
Product Innovation<br />
Discovery<br />
Implementation<br />
Commerzialisation<br />
Operations Cockpits<br />
Operations<br />
Supply Chain<br />
Cockpit<br />
Customer<br />
Relationship<br />
<strong>Management</strong><br />
Cockpit<br />
Basis Resources<br />
Resource <strong>Management</strong> Cockpits<br />
Human<br />
Resources<br />
Information<br />
Technology<br />
Alliances<br />
Finance<br />
Source <strong>and</strong> copyright: <strong>Juergen</strong> <strong>Daum</strong>, Intangible Assets <strong>and</strong> Value Creation, Wiley, 2002<br />
© SAP AG 2002, A02 (<strong>Daum</strong>) mySAP Financials Conference 28
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