Sharing information for health and social care

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Information Partnership Training for shared decisions in health and social care 6 1.3 Reflections on your situation Add here any additional points you may have thought of, or points raised in your discussions with managers, colleagues, and partners, not already highlighted which may be useful for your own situation. 1.4 Key Learning Points • You need practical skills and abilities to share information effectively. • How you value people, your attitudes towards them and how you behave in your role are also important. • We can learn skills and abilities. We can’t really “learn” attitudes and values. We can learn to be more aware of our own attitudes and values, and the impact these can have. • We can develop our self awareness of how we feel about people who we see as ‘different’ from ourselves and understand the impact this can have on what and how we give information. • It is useful to remember that communication is a two way process. The person asking for information may also be making assumptions about you which may be affecting the communication. 1 Sharing information for health and social care
Information Partnership Training for shared decisions in health and social care 7 Activity 1E Understanding how you share information Can you think of any organisations/services (not your own) where people go for information? Think of the various people in the organisation. Describe how they share information and think of any similarities or differences. An example might be a debt advice service – roles might range from the receptionist making appointments to debt counsellors. These are all important, but different. 1 Sharing information for health and social care
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Sharing information for health and social care

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